<p>Not every order is equal — but your orders list treats them like they are. <strong>Order Priority for WooCommerce</strong> automatically assigns priority levels to incoming orders based on rules you define, flags them visually in your Orders table, and lets your team filter and act on what matters most — before an urgent order gets buried under routine ones.</p>
<ul class="wccom-tick-list-primary">
<li>Automatically prioritize orders based on rules you set — by order total, product category, shipping method, order status, and more</li>
<li>See priority levels displayed directly in the WooCommerce Orders table as color-coded labels</li>
<li>Filter the orders list by priority in one click — so your team processes what matters first</li>
<li>Manually override any order’s priority from the edit order page using a simple dropdown</li>
<li>Bulk-assign priority to multiple existing orders in one action — retroactively tag your backlog</li>
<li>Create unlimited custom priority levels beyond the built-in four — name them anything your team uses</li>
<li>Control which rule runs first with drag-and-drop rule ordering</li>
<li>Combine conditions with AND or OR logic for precise rule matching</li>
<li>Every priority change is logged in the order notes — full audit trail, no guesswork</li>
<li>Compatible with both standard WooCommerce and High-Performance Order Storage (HPOS)</li>
</ul>
<div class="woo-sc-box normal  success ">Your most important orders deserve to be treated that way. Order Priority for WooCommerce makes sure they always are — backed by a 30-day money-back guarantee.</div>
<h2>Every minute a critical order sits unnoticed is a minute your customer is waiting</h2>
<p>A high-value B2B order comes in alongside fifty routine ones. An urgent same-day delivery lands in the queue with no flag. A VIP customer’s order gets processed in the same sequence as everyone else. Your team works hard — but without a prioritization system, they are working blind.</p>
<p>The result is avoidable delays, missed SLAs, frustrated customers, and the operational chaos that comes from treating a $5 order the same as a $500 one.</p>
<h2>Automatic order prioritization — set the rules once, let it run</h2>
<p>Order Priority for WooCommerce adds an intelligent prioritization layer to your WooCommerce Orders table. Define conditions — order total thresholds, specific product categories, shipping methods, payment gateways, order status, or any combination — and the plugin assigns the right priority level automatically the moment an order comes in. Your team opens the orders list and instantly knows where to start.</p>
<h2>Feature details</h2>
<h3>Automated prioritization based on customizable rules</h3>
<p>Define the conditions that make an order high priority for your business — a total above $200, an express shipping method, a product from a specific category — and the plugin handles assignment automatically. No manual review required. Every order that meets your criteria gets flagged the moment it arrives.</p>
<p>Rules can match <strong>ALL conditions (AND)</strong> or <strong>ANY condition (OR)</strong> — giving you precise control without needing to create multiple overlapping rules for common scenarios.</p>
<p><img class="alignnone wp-image-18734004878110 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/02/screenshot-xyno-technologies_com-2025_02_08-08_58_44.png?w=896" alt="Order priority rule configuration panel" width="896" height="415" /></p>
<h3>Priority levels displayed in the orders table</h3>
<p>A dedicated priority column sits directly in your WooCommerce Orders table — showing your priority labels at a glance for every order. Your team no longer has to open individual orders to assess what needs immediate attention. The most important orders stand out the moment the page loads.</p>
<p><img class="alignnone wp-image-18734004878114 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/02/screenshot-xyno-technologies_com-2025_02_08-08_59_48.png?w=896" alt="Priority levels displayed in the WooCommerce orders table" width="896" height="415" /></p>
<h3>Custom priority levels — go beyond the defaults</h3>
<p>The built-in Normal, High, Urgent, and Critical levels cover most workflows — but your business might speak a different language. Add unlimited custom priority levels directly from the Labels Settings page: name them <em>VIP</em>, <em>Express</em>, <em>Wholesale</em>, <em>Rush</em>, or anything else your team already uses. Each custom level gets its own label text, text color, and badge background, and appears everywhere priority is shown — the orders table, filters, bulk actions, and rule configuration.</p>
<h3>Fully customizable labels, colors, and backgrounds</h3>
<p>Rename any priority level to match your internal language. Set the text color and background for each level so priority indicators are immediately recognizable at a glance, styled to fit your workflow rather than a generic default.</p>
<p><img class="alignnone wp-image-18734004878116 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/02/settingss.png?w=896" alt="Priority label and color customization settings" width="896" height="415" /></p>
<h3>Drag-and-drop rule ordering</h3>
<p>When multiple rules could apply to an order, the first matching rule wins. Drag your rules into the exact sequence you want — no numbering, no configuration screens, just grab and drop. The rule at the top of the list has the highest precedence. Change your mind later and drag again.</p>
<h3>Priority filter on the orders page</h3>
<p>Filter the entire orders list by priority level in one click. When a backlog builds up, your team can isolate every Urgent or Critical order and clear them first — without scrolling through hundreds of rows or searching manually. The filter is always there, always fast, and works with all priority levels including custom ones.</p>
<p><img class="alignnone wp-image-18734004878118 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/02/screenshot-xyno-technologies_com-2025_02_08-09_02_31.png?w=896" alt="Priority filter on the WooCommerce orders page" width="896" height="415" /></p>
<h3>Bulk priority assignment for existing orders</h3>
<p>Rules run on new orders automatically — but what about the orders already in your system? Use the built-in bulk action on the WooCommerce Orders page to select any set of existing orders and assign a priority level in one step. Tag your entire backlog, clean up old orders, or retroactively apply a new rule’s logic without touching each order individually.</p>
<h3>Manual priority adjustment on the edit order page</h3>
<p>Automated rules handle the routine — but sometimes a situation calls for human judgment. A returning customer mentions urgency in their order notes, or a wholesale buyer calls ahead. Change any order’s priority instantly using the dropdown on the edit order page, with no rules configuration needed.</p>
<p><img class="alignnone wp-image-18734004878129 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/02/screenshot-xyno-technologies_com-2025_02_08-09_04_01.png?w=896" alt="Manual priority adjustment dropdown on the edit order page" width="896" height="415" /></p>
<h3>Priority audit trail — know who changed what and when</h3>
<p>Every time an order’s priority is changed — by a rule, by a team member from the edit page, or via bulk action — a note is added to the order’s activity log. It records the previous priority, the new priority, the user who made the change, and the timestamp. No more uncertainty about why an order is marked Critical or who escalated it.</p>
<h3>Order status as a trigger condition</h3>
<p>Priority isn’t always set at the moment of purchase. An order that moves to <em>On Hold</em> may now need urgent attention. An order that transitions to <em>Processing</em> after a failed payment is worth flagging differently than one that went straight through. Use order status as a condition in your rules — and the plugin re-evaluates priority automatically whenever an order’s status changes.</p>
<h3>Full compatibility with WooCommerce and HPOS</h3>
<p>Works with both standard WooCommerce order storage and High-Performance Order Storage (HPOS) — so whether your store is on a legacy setup or the latest infrastructure, Order Priority for WooCommerce slots in without disruption.</p>
<h3>Intuitive rule management interface</h3>
<p>Create, edit, and manage your prioritization rules from a clean admin panel designed to be self-explanatory. Set conditions, assign priority levels, save — no developer needed, no documentation required to get started.</p>
<h2>What your store gains</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Faster fulfillment on high-value orders.</strong> Critical and urgent orders get processed first — automatically — without relying on your team to manually identify them.</li>
<li><strong>Fewer missed SLAs and delivery promises.</strong> When priority is visible at a glance, nothing urgent slips through unnoticed.</li>
<li><strong>Reduced manual work and decision fatigue.</strong> Rules run automatically on every incoming order — your team focuses on fulfillment, not triage.</li>
<li><strong>Better team coordination.</strong> Everyone on your operations team sees the same priority indicators — no ambiguity about what to process next.</li>
<li><strong>A workflow that speaks your language.</strong> Custom priority levels mean the system uses your terminology, not someone else’s defaults.</li>
<li><strong>A workflow that scales.</strong> As order volume grows, automated prioritization keeps your team effective without adding headcount or complexity.</li>
</ul>
<h2>Built for teams that cannot afford to miss an urgent order</h2>
<h3>High-volume stores</h3>
<p>When hundreds of orders arrive daily, manual prioritization is not realistic. Automated rules ensure every order is correctly flagged the moment it comes in — so your team always works the right queue in the right order.</p>
<h3>Wholesale and B2B stores</h3>
<p>Large orders from business buyers often carry SLA expectations or relationship stakes that routine retail orders do not. Automatically elevate these orders to High, Critical, or a custom <em>Wholesale</em> level so they receive the attention they deserve without requiring your team to recognize them manually.</p>
<h3>Stores with express or same-day shipping</h3>
<p>Shipping method-based rules mean that any order selecting express or same-day delivery is automatically flagged as urgent — giving your fulfillment team the signal they need to act immediately.</p>
<h3>Stores with complex fulfillment workflows</h3>
<p>Use order status as a trigger to re-flag orders when they move between stages. An order that stalls in <em>On Hold</em> can automatically escalate to Urgent after the status changes. Rules that combine multiple conditions — status, total, shipping method, user role — let you model exactly how your fulfillment team actually thinks.</p>
<h3>Customer support and operations teams</h3>
<p>With the priority filter, visual column, and bulk assignment, your team can open the orders list and instantly know where to start — no briefing, no spreadsheet, no daily stand-up just to determine what is on fire.</p>
<h2>Honest answers to common questions</h2>
<h3>Can I use multiple conditions in one rule?</h3>
<p>Yes. Rules can combine conditions — for example, orders over $300 that <em>also</em> use express shipping — giving you precise control over exactly which orders get flagged at each priority level. Choose AND logic to require all conditions, or OR logic to match any one of them.</p>
<h3>What happens if an order matches multiple rules?</h3>
<p>The first matching rule in your priority order wins. Drag your rules into the sequence that reflects your business logic — the rule at the top takes precedence. You have full control over which rule runs first.</p>
<h3>Can I add my own priority levels?</h3>
<p>Yes. Beyond the built-in Normal, High, Urgent, and Critical levels, you can create unlimited custom priorities from the Labels Settings page. Name them anything — VIP, Express, Wholesale, Rush — and assign them their own badge colour and label text. They appear everywhere in the plugin automatically.</p>
<h3>Can I assign priorities to orders I already have in the system?</h3>
<p>Yes. Use the bulk action on the WooCommerce Orders page to select existing orders and assign any priority level in one step — including custom levels.</p>
<h3>Is there a record of priority changes?</h3>
<p>Yes. Every priority change — whether made by a rule, a team member, or a bulk action — is logged as an order note with the old value, new value, user, and timestamp.</p>
<h3>Does it work with HPOS?</h3>
<p>Yes. Order Priority for WooCommerce is fully compatible with High-Performance Order Storage (HPOS) as well as the standard WooCommerce order system.</p>
<h3>Will it affect my store’s performance?</h3>
<p>No. Priority assignment runs efficiently in the background during order creation and status changes — there is no impact on storefront speed, checkout performance, or page load times.</p>
<h3>What if it’s not right for my workflow?</h3>
<p>You are covered by a full 30-day money-back guarantee. If it does not fit your operations, request a refund — no questions asked.</p>
<h2>Everything at a glance</h2>
<ul class="wccom-tick-list-secondary">
<li>Automated priority assignment based on customizable rules — 12+ condition types</li>
<li>AND / OR condition logic per rule for precise matching</li>
<li>Unlimited custom priority levels with full label and color control</li>
<li>Drag-and-drop rule ordering — you control which rule wins</li>
<li>Priority labels displayed as color-coded badges in the orders table</li>
<li>One-click priority filter on the orders page — including custom levels</li>
<li>Bulk priority assignment for existing orders</li>
<li>Manual priority override via dropdown on the edit order page</li>
<li>Full priority audit trail — every change logged in order notes</li>
<li>Order status as a trigger condition — re-evaluate on status change</li>
<li>Compatible with WooCommerce and HPOS</li>
<li>Intuitive rule management — no coding or developer needed</li>
</ul>
<p> </p>

Order Priority

<p>Stop treating every order the same. Automatically prioritize WooCommerce orders by value, shipping method, customer role, and more — with color-coded labels, one-click filtering, and full team visibility right in the Orders table.</p>

<p>Pre-orders are an efficient way to excite customers, generate cash flow, and gain early sales. With pre-orders, you can also test how well your new product resonates with your target audience. With the Advanced Pre-Order and Backorder extension, you can create a smooth pre-order system in your store that also allows you to better manage your backorders.</p>
<p>You can put any product on pre-order and customize its availability date, discount options and payment plan i.e upfront or pay later. Communicate with your customers about pre-order status, discounts and availability dates through custom messages and badges on product images.</p>
<p>The extension offers extensive pre-order options that include custom email notifications, prevent mixing with regular items, automate pre-order status, separate pre-order listing page, and much more. See the details features list below,</p>
<p>Using the Backorders feature of this extension, you can add product availability date, customize add to cart button, limit the maximum order quantity, and restrict backorder option to specific user roles only.</p>
<h2>Features List:</h2>
<ul>
<li>Allow customers to place pre-orders on your store</li>
<li>Put any recent or upcoming product on pre-order</li>
<li>Control the following pre-order options:
<ul>
<li>Define product release date and time</li>
<li>Customize add-to-cart button</li>
<li>Accept upfront or enable pay later option</li>
<li>Customize product availability text</li>
<li>Offer pre-order at the same or discounted price</li>
<li>Allow pre-order for all or specific user roles</li>
</ul>
</li>
<li>Control the following backorder options:
<ul>
<li>Show custom back order message</li>
<li>Add the available date and time</li>
<li>Customize add-to-cart button title</li>
<li>Restrict by user roles</li>
</ul>
</li>
<li>Prevent mixing of pre-order, backorder and instock products</li>
<li>Dedicate pre-orders listing page with relevant information on pre-orders</li>
<li>Display pre-order text and badges on product and listing pages</li>
<li>Add customizable image or text badges</li>
<li>Choose from 4 different display positions</li>
<li>Customize pre-order text & desired default availability text</li>
<li>Customize error message and labels using global settings</li>
<li>Automatically enable pre-order status when a product runs out of stock</li>
<li>Automatically disable pre-orders for items when stock is added</li>
<li>Enable notifications for pre-order products for admins and customers</li>
<li>Compatible with cart and checkout blocks</li>
</ul>
<hr class="wccom-product-single__section-hr" />
<h2>Offer any product on pre-order</h2>
<hr class="wccom-product-single__section-hr" />
<p>You can put any recent or upcoming product on pre-order from the product detail page. While enabling pre-order status you can customize following options,</p>
<p><strong>Restrict by user roles:<br />
</strong>You can enable pre-order status for all customers or selected customers by their user roles.</p>
<p><strong>Release date and time:<br />
</strong>Add the expected release date and time of the product. The pre-order status will automatically turn off after this period.</p>
<p><strong>Add to cart button label:<br />
</strong>Customize your default add to cart button label with default “Pre Order Now” or add any other custom label of your choice.</p>
<p><strong>Availability text:<br />
</strong>Add a custom text to inform your customers about the pre-order status and the expected product availability date and time.</p>
<p><strong>Price adjustment:<br />
</strong>You can change pre-order product price using following adjustment types,</p>
<ul>
<li>Same price</li>
<li>Fixed price</li>
<li>Fixed discount</li>
<li>Percentage discount</li>
</ul>
<p><strong>Pay later:<br />
</strong>By default the pre-order products are set to upfront payment. You can enable the Pay Later option to show a custom pay later payment method allowing your customers place order without making any payment. Once the product is available, your customer will get an email with instructions to make payment.</p>
<p><img class="alignnone size-full wp-image-18734004521300" src="https://woocommerce.com/wp-content/uploads/2024/11/Product-Level-Pre-Order-Settings-1.png" alt="" width="980" height="628" /></p>
<h3><strong>Prevent product mixing:</strong></h3>
<p>With this extension, you can choose to prevent your customers from mixing different product types in one order. This feature comes in handy for merchants to easily manage their Pre-Order and Backorders. You can enable/disable each of following mixing types,</p>
<ul>
<li>Pre-order and instock products</li>
<li>Upfront and pay-later pre-order products</li>
<li>Multiple pre-order products</li>
</ul>
<p><img class="alignnone size-full wp-image-18734004520360" src="https://woocommerce.com/wp-content/uploads/2024/11/Pre-order-and-normal-product-mixing.png" alt="" width="980" height="620" /></p>
<h3><strong>Add attractive pre-order badges:</strong></h3>
<p>You can showcase badges on the listing and product pages to highlight products that are available for pre-order. The badges can be text-based, image-based, or both image and text-based. Additionally, you can customize the labels and availability text for both back and pre-orders to make them more appealing.</p>
<p><img class="alignnone size-full wp-image-18734004520356" src="https://woocommerce.com/wp-content/uploads/2024/11/Pre-Order-Product-with-badge.png" alt="" width="980" height="521" /></p>
<h3><strong>Automate pre order for out of stock items:</strong></h3>
<p>Enable out-of-stock products to automatically attain pre-order status and revert to standard products when restocked. This feature comes in handy when merchants are selling unique products, and every stock brings some additional value, forcing customers to pre-order before it’s sold out. When the stock is added, the product’s pre-order status can automatically be removed.</p>
<p><img class="alignnone size-full wp-image-18734004520365" src="https://woocommerce.com/wp-content/uploads/2024/11/out-of-stock-on-pre-order.png" alt="" width="980" height="791" /></p>
<h3><strong>Dedicated pre-orders listing:</strong></h3>
<p>The extension also keeps an additional record of all pre-order products on a dedicated pre-order listing page. You can view the basic details about the pre-order, which includes the orderid, customer details, payment status, order status, availability date and time, and more.</p>
<p>With separate detailed pre-order information, you can better manage your pre-orders and ensure timely delivery.</p>
<p><img class="alignnone size-full wp-image-18734004520364" src="https://woocommerce.com/wp-content/uploads/2024/11/Pre-Orders-List.png" alt="" width="980" height="392" /></p>
<h3><strong>Email notification for admin and customer:</strong></h3>
<p>The extension offers the following email notification for customer and store admin to keep them informed about their pre-order product status. You can customize email template and content just like your standard WooCommerce email.</p>
<ul>
<li>Out-of-stock product moves to pre-order (Admin)</li>
<li>Pre-order end date is near (Admin)</li>
<li>Pre-order end date has passed (Admin)</li>
<li>Product is now available (Customer)</li>
</ul>
<hr class="wccom-product-single__section-hr" />
<h2><strong>Improve backorder management</strong></h2>
<hr class="wccom-product-single__section-hr" />
<p>With this extension, you can also improve your backorder management using the following options,</p>
<p><strong>Restrict by user roles:<br />
</strong>Allow backorder for select customers based on their user roles.</p>
<p><strong>Stock availability date & time:<br />
</strong>Add expected stock available date and time.</p>
<p><strong>Custom message and add-to-cart button:<br />
</strong>Show a custom message and change the add-to-cart button label to inform customers about backorder and stock availability status.</p>
<p><strong>Maximum quantity:<br />
</strong>Add a maximum quantity limit to fix a number of orders you can accept when product is on backorder.</p>
<p><img class="alignnone size-full wp-image-18734004520357" src="https://woocommerce.com/wp-content/uploads/2024/11/WooCommerce-Backorder-management.png" alt="" width="980" height="947" /></p>

Advanced Pre Order and Backorder

<p>Build excitement and boost revenue by offering products on pre-order before they are available. Efficiently manage pre-orders and backorders, offer discounts, set up pay-later or upfront payment for pre-orders, email notifications, and more.</p>

Order Priority vs Advanced Pre Order and Backorder