<h2>Seamless Tracking Integration</h2>
<p>Order Shipment Tracking integrates directly with your WooCommerce store to provide real-time shipment tracking information where it matters most. The plugin automatically creates custom tracking URLs for major carriers. Whether you’re shipping domestically or internationally, your customers always know where their packages are.</p>
<hr class="wccom-product-heading__hr" />
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-4" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2025/01/ShipmentTrackingPromo.mp4">https://woocommerce.com/wp-content/uploads/2025/01/ShipmentTrackingPromo.mp4</a></video></div></p>
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<h2>Key Features</h2>
<ul class="wccom-tick-list-primary" dir="auto">
<li>Automated Tracking Updates: Keep your customers informed automatically</li>
<li>Email Notifications: Customizable tracking update emails</li>
<li>My Account Integration: Self-service tracking in customer dashboards</li>
<li>HPOS Compatible: Ready for the future of WooCommerce</li>
<li>REST API Support: Integrate with your existing systems</li>
</ul>
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<p></p>
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<h2>Built for Modern eCommerce Operations</h2>
<p>Running a successful online store means keeping customers informed while minimizing manual work. Order Shipment Tracking handles both with elegant automation. Add tracking numbers manually or through the API, and let the plugin handle everything else – from status updates to customer notifications.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_1.png" alt="" /></div>
</div>
<p></p>
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<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_2.png?w=800" alt="" /></div>
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<h2>Enhanced Customer Experience</h2>
<p>Give your customers what they want most – real-time order tracking. With 91% of consumers actively tracking their packages, providing a seamless tracking experience is crucial for customer satisfaction and reducing support inquiries.</p>
</div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Built for Modern eCommerce Operations</h2>
<p>Running a successful online store means keeping customers informed while minimizing manual work. Order Shipment Tracking handles both with elegant automation. Add tracking numbers manually or through the API, and let the plugin handle everything else – from status updates to customer notifications.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_3.png?w=800" alt="" /></div>
</div>
<p></p>
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<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_4.png?w=800" alt="" /></div>
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<h2>Developer Friendly</h2>
<p>We built Order Shipment Tracking with developers in mind. The plugin provides extensive customization options through a well-documented REST API and WordPress hooks system. Whether you’re building custom integrations or modifying the tracking display, you’ll find everything you need.</p>
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<p></p>
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<h2>International Commerce</h2>
<p>Support for global carriers and multiple languages makes international shipping management straightforward. Keep customers informed no matter where they are.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_5.png" alt="" /></div>
</div>
<p></p>
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<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_6.png?w=800" alt="" /></div>
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<h2>Import / Export Carriers</h2>
<p>You can easily import your carriers list from any other platform and export the builtin ones from Order Shipment Tracking You can also create as many carriers as you want and export them too.</p>
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<p></p>
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<h2>Transform Your Shipping Experience</h2>
<p>Give your customers the tracking experience they expect while reducing your support workload. With Order Shipment Tracking, you’ll build trust through transparency and save time through automation.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_7.png" alt="" /></div>
</div>
<div class="wccom-card" style="padding: 24px;margin-bottom: 24px">
<div><strong>90% of consumers</strong> actively track their packages, with <strong>20%</strong> checking multiple times per day. <strong>Meet your customers’ expectations with professional order tracking.</strong></div>
</div>
<h2>FAQ</h2>
<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="1. Is the plugin compatible with High Performance Order Storage (HPOS)?">
									<h3 class="wccom-accordion__header-title">1. Is the plugin compatible with High Performance Order Storage (HPOS)?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin is designed to work seamlessly with both HPOS and traditional order storage.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="2. Which shipping carriers are supported?">
									<h3 class="wccom-accordion__header-title">2. Which shipping carriers are supported?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>The plugin comes with a comprehensive list of pre-configured carriers including major international carriers (UPS, FedEx, DHL, etc.) and popular regional carriers. You can also add custom carriers with their tracking URL patterns.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="3. Can I bulk update tracking information for multiple orders?">
									<h3 class="wccom-accordion__header-title">3. Can I bulk update tracking information for multiple orders?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes a bulk update feature that allows you to add tracking information to multiple orders simultaneously, saving time on order management.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="4. Does the plugin support multiple languages?">
									<h3 class="wccom-accordion__header-title">4. Does the plugin support multiple languages?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin is translation-ready and includes default translations for common phrases. You can easily add your own translations using standard WordPress translation tools.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="5. Can customers track their orders directly from their account dashboard?">
									<h3 class="wccom-accordion__header-title">5. Can customers track their orders directly from their account dashboard?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
								</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="6. Is there an API available for automation?">
									<h3 class="wccom-accordion__header-title">6. Is there an API available for automation?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes a REST API that allows you to programmatically add, update, and retrieve tracking information. This is perfect for automation and integration with external systems.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="7. Will customers receive email notifications about their tracking?">
									<h3 class="wccom-accordion__header-title">7. Will customers receive email notifications about their tracking?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
								</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="8. Can I customize the tracking information display?">
									<h3 class="wccom-accordion__header-title">8. Can I customize the tracking information display?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin provides hooks and filters that allow developers to customize how tracking information is displayed, both in the admin area and on the customer-facing pages.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="9. Does it work with custom order statuses?">
									<h3 class="wccom-accordion__header-title">9. Does it work with custom order statuses?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin works with both default WooCommerce order statuses and any custom order statuses you may have added to your store.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="10. Can I import/export tracking data?">
									<h3 class="wccom-accordion__header-title">10. Can I import/export tracking data?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes import/export functionality for tracking data, making it easy to migrate data or bulk update tracking information using CSV files.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="11. Is it compatible with WooCommerce Subscriptions?">
									<h3 class="wccom-accordion__header-title">11. Is it compatible with WooCommerce Subscriptions?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin works seamlessly with WooCommerce Subscriptions, allowing you to track recurring orders just as easily as regular orders.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="12. What happens if a carrier tracking URL format changes?">
									<h3 class="wccom-accordion__header-title">12. What happens if a carrier tracking URL format changes?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>We regularly monitor and update carrier tracking URL patterns. Additionally, you can easily update the tracking URL pattern for any carrier through the admin interface if needed.</p></li></ul>		</div>
	</details>
</div>

Order Shipment Tracking

<p>Transform your post-purchase experience with comprehensive order tracking that your customers crave. Recent studies show that 91% of consumers actively track their packages, with many checking multiple times daily. Order Shipment Tracking for WooCommerce turns this consumer behavior into an opportunity to build trust and reduce support overhead.</p>

<p><span style="font-weight: 400">Customer refunds are a smart way to establish trust and brand authenticity, creating a loyal customer base. If your customers know they can expect refunds when things go wrong, they are more likely to make purchases. If you are thinking of optimizing refunds on your store, you can consider the Advanced Returns and Refunds for WooCommerce. </span></p>
<p><span style="font-weight: 400">This extension allows you to automatically or manually accept refund requests using a simple rule-based approach. You can allow customers to refund their whole orders or specific products from an order. Additionally, customers can upload files with their refund requests, and each refund request opens a chat thread that helps merchants and customers communicate. This highly customizable extension allows you to customize the refund button, add pre-made refund reasons, or allow customers to add other reasons. In addition to this customize refund coupons, and additionally, you can restrict refunds by user roles, products, country, or payment method and enable refunds per product or for the whole order. </span></p>
<h2>Features</h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Streamline product refunds with an easy-to-use refund manager</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Accept refunds automatically or manually</span></li>
<li>Create multiple scenario-based rules for refund requests</li>
<li>Communicate to customers via the inbuilt chat feature</li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to attach files with refund requests</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict refund requests by:</span>
<ul>
<li>Products</li>
<li>Categories</li>
<li>User roles</li>
<li>Amount spent</li>
<li>Days since the order was placed</li>
<li>Order countries</li>
<li>Order payment method</li>
<li>Order statuses</li>
</ul>
</li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize refund button text & styling</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Adjust coupon code prefix</span><span style="font-weight: 400"> and expiry</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to refund the whole order and specific products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Show custom messages for nonrefundable items </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display a custom message when a refund request is successfully sent </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View a complete request log for on-hold, rejected, approved refund requests, etc. </span></li>
</ul>
<h2>Swiftly Offer Refunds to Your Customers – Automatically or Manually</h2>
<p><span style="font-weight: 400">With the Advanced Returns and Refunds for WooCommerce, you can choose to offer refunds to customers manually or automatically. Customers can request refunds through the My Account page, upload files, and add a message. </span></p>
<p><span style="font-weight: 400">Once received, you can either manually accept their request from the refund request log or automatically accept it if it fulfills certain criteria. The criteria can be set using a rule-based approach, where you can set restrictions based on products, country, payment method, etc.</span></p>
<p><span style="font-weight: 400">Additionally, you can customize the refund button and refund coupon and show custom messages to users once a request is sent.</span></p>
<p><img class="alignnone size-full wp-image-18734004931231" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2229111.png" alt="" width="980" height="912" /></p>
<h2 style="text-align: center">Multiple Ways to Restrict Refunds</h2>
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<h3>Restrict refunds by products & categories</h3>
<p>Many stores offer refunds on specific products and categories only since some items are non-refundable. To address this issue, the advance returns and refunds extension for WooCommerce allows merchants to offer refunds on specific products & categories or entire stores.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/refund-for-woocommerce-1.png" alt="imagealt" /></div>
</div>
<div class="wccom-bundle-section">
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<h3>Restrict refunds by user roles</h3>
<p>Merchants can choose to offer refunds to specific user roles only. This ensures that refund requirements and eligibility criteria are met when offering refunds. This streamlines the refund management process, leading to improved customer satisfaction and operational efficiency.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-213421212.png" alt="imagealt" /></div>
<div></div>
</div>
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<h3>Restrict refunds by order date</h3>
<p>Almost all stores that offer refunds have a refund policy that returns can be made within x amount of days after delivery. To ensure that store owners can implement a time-bound refund policy, this smart refund extension enables merchants to add days, after which the refund button will hide automatically.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2.png" alt="imagealt" /></div>
</div>
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<h3>Restrict refunds by order status and order amount</h3>
<p>Sometimes, order amounts can be so insignificant that the shipment, taxation, and other charges accumulate to a greater amount than the original order amount. Usually, merchants often reject refunds on such orders. With this extension, merchants can easily restrict orders lower than a specific amount for refunds.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-returns-3.png" alt="imagealt" /></div>
</div>
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<h3>Restrict refunds by payment methods</h3>
<p>Managing refunds made from cash and delivery orders can be pretty challenging for some store owners; they are not only required to collect the return package but also responsible for returning the amount to the requester. This extension allows store owners to restrict refunds by payment methods easily.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone size-full wp-image-18734004927351" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2311.png" alt="" width="967" height="1075" /></div>
</div>
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<div class="wccom-bundle-section-container">
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<h3>Restrict refunds by user country</h3>
<p>If merchants face difficulties in shipping to a country, then they also tend to avoid accepting refunds from those countries. This extension allows merchants to restrict refunds by customer’s country easily.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/Refunds-for-woocommerce-1233.png" alt="imagealt" /></div>
</div>
<h2>Enhance User Experience with Intuitive Refund Chat</h2>
<p>Our innovative extension offers a seamless way for you and your customers to communicate through built-in chat features. This feature is beneficial for both sellers and customers. Sellers can now easily request to inspect the condition of products before approving a refund. At the same time, customers can conveniently inquire about receiving a refund in cash or store credit directly through the chat function. Refund chat can not only improve customer service experience but can also boost customer satisfaction levels to all-time highs.</p>
<p><img class="alignnone size-full wp-image-18734004931186" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-22291.png" alt="" width="980" height="968" /></p>
<p> </p>
<h2>Allow Customers to Attach Files with Refund Requests</h2>
<p><span style="font-weight: 400">To ensure a seamless customer experience, allow them to upload file attachments along with their refund requests. Merchants can make file uploads mandatory or optional; in addition to this, allowed file types can be conveyed to customers via customizable error messages.</span></p>
<p><img class="alignnone size-full wp-image-18734004931187" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refund-2223.png" alt="" width="980" height="578" /></p>
<p> </p>
<h2>View Request History through a Comprehensive Log</h2>
<p><span style="font-weight: 400">You can easily enable manual refund approvals from a log. You can view applications on hold, rejected, or approved. You can also see which requests are new, in process, or have been closed. With this data, you can respond to each application in a timely manner and make informed decisions for the future.<br />
</span></p>
<p><img class="alignnone size-full wp-image-18734004931189" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refund2224.png" alt="" width="980" height="459" /></p>
</div>
</div>
</div>
</div>
</div>
</div>

Advanced Returns and Refunds

<p>Easily process returns and refunds with our cutting-edge, fully automated refund management system. Whether you prefer automatic or manual processing, our system can handle it all seamlessly.</p>

Order Shipment Tracking vs Advanced Returns and Refunds