<p>Build customer trust and streamline your support process with the <b>Order Warranty for WooCommerce </b> extension. Instead of handling warranty requests through messy email chains, this extension creates a <b>centralized, automated system</b> for warranty management — right inside your store.</p>
<p>Offer included warranties, sell extended coverage, or even let customers add warranties after purchase. With flexible options for both shop owners and customers, you can deliver peace of mind while creating new revenue opportunities.</p>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><b>Warranty Management Window in Admin Settings</b> – Easily oversee all customer warranty requests in one centralized dashboard.</li>
<li><b>Email Notifications</b> – Get instant updates when customers request a warranty, ensuring no case slips through the cracks.</li>
<li><b>Lifetime Warranty</b> – Offer customers peace of mind with products that include a warranty that never expires</li>
<li><b>Included Warranty</b> – Add warranties that come at no extra cost to the buyer.</li>
<li><b>Add-On Warranty</b> – Give customers flexible paid warranty options with different timeframes or coverage levels.</li>
<li><b>Retroactive Warranty</b> – Allow warranties to be added after a purchase has been completed.</li>
</ul>
<hr />
<h2>Why you should offer warranties:</h2>
<ul>
<li><b>Increase Customer Confidence</b> – Shoppers are more likely to buy when they know their purchase is protected.</li>
<li><b>Boost Revenue with Add-Ons</b> – Sell extended warranty plans for ongoing coverage and peace of mind.</li>
<li><b>Streamline Your Workflow</b> – Manage every request from one organized dashboard.</li>
<li><b>Deliver a Better Experience</b> – Customers can request support with a single click, no back-and-forth emails needed.</li>
</ul>
<p><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png"><img class="alignnone wp-image-18734005673871" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png" alt="" width="391" height="356" border="0" /></a></p>
<hr />
<h2>Features</h2>
<ul>
<li><b>Warranty Management Dashboard</b>
<ul>
<li>Oversee all requests in one window inside your store’s WP Admin dashboard.</li>
<li>Track, review, and resolve warranty claims without leaving your store.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png"><img class="alignnone wp-image-18734005673856" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png" alt="" width="369" height="156" border="0" /></a></li>
</ul>
</li>
<li><b>Automatic Email Notifications</b>
<ul>
<li>Receive instant alerts when a customer submits a warranty request.</li>
<li>Keep cases moving quickly with no missed messages.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png"><img class="alignnone wp-image-18734005673862" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png" alt="" width="479" height="357" border="0" /></a></li>
</ul>
</li>
<li><b>Flexible Warranty Types</b>
<ul>
<li><b>Included Warranty</b> – Add free coverage with purchases.</li>
<li><b>Add-On Warranty</b> – Sell extended protection as a paid upsell.</li>
<li><b>Lifetime Warranty</b> – Offer never-ending coverage for high-value products.</li>
<li><b>Retroactive Warranty</b> – Allow customers to add a warranty after checkout.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png"><img class="alignnone wp-image-18734005673870" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png" alt="" width="300" height="154" /></a></li>
</ul>
</li>
<li><b>Seamless Customer Experience</b>
<ul>
<li>Warranty options appear directly on the order page.</li>
<li>Customers submit requests by leaving a quick message — one click, no hassle.</li>
<li>All requests are instantly logged in your dashboard for easy follow-up.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png"><img class="alignnone wp-image-18734005673865" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png" alt="" width="300" height="288" /></a></li>
</ul>
</li>
</ul>
<hr />
<h2>Example use cases</h2>
<ul>
<li><b>Electronics</b>: Sell add-on warranties for laptops, phones, or accessories.</li>
<li><b>Furniture</b>: Offer included warranties to reassure buyers about quality.</li>
<li><b>Appliances</b>: Provide lifetime coverage for premium products.</li>
<li><b>Retail Stores</b>: Let customers retroactively purchase a warranty after checkout.</li>
</ul>
<hr />
<h2>A professional warranty system for your store</h2>
<p>The <b>Order Warranty for WooCommerce</b> extension helps you move beyond scattered emails and manual tracking. By giving you a <b>structured, automated system</b>, it saves time for store owners and builds confidence for customers.</p>
<p>Whether you want to <b>strengthen trust with included warranties</b> or <b>generate extra revenue with paid add-ons</b>, this extension equips you with all the tools to create a customer-friendly, efficient warranty process.</p>
<hr />
<h2>Ready to build trust and increase sales?</h2>
<p>Take the stress out of warranty management. Install <b>Order Warranty for WooCommerce</b> today and give your customers the confidence they need to keep shopping with you.</p>

Order Warranty

<p>Offer warranties and let customers request and manage them from their account.</p>

<h2 style="color: #f5247d">Help your customers quicker, using WooCommerce and Freshdesk.</h2>
<p>Using Freshdesk Integration for WooCommerce, connect your WooCommerce-powered online store to your Freshdesk help desk account, helping your customers to request assistance with orders and to receive their answers as quickly as possible.</p>
<figure id="attachment_395307" aria-describedby="caption-attachment-395307" style="width: 620px" class="wp-caption alignnone"><a href="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-my-tickets.png"><img class="size-medium wp-image-395307" src="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-my-tickets-620x252.png" alt="View a list of active Freshdesk tickets within WooCommerce" width="620" height="252" /></a><figcaption id="caption-attachment-395307" class="wp-caption-text">View a list of active Freshdesk tickets within WooCommerce</figcaption></figure>
<h3>Key Features: Customer</h3>
<ul>
<li>Quickly create a new ticket related to an order</li>
<li>View a list of active tickets, directly on your “My Account” screen</li>
</ul>
<figure id="attachment_395308" aria-describedby="caption-attachment-395308" style="width: 620px" class="wp-caption alignnone"><a href="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-product-metabox.png"><img class="size-medium wp-image-395308" src="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-product-metabox-620x231.png" alt="Create forum and solution centre categories for each of your WooCommerce products" width="620" height="231" /></a><figcaption id="caption-attachment-395308" class="wp-caption-text">Create forum and solution centre categories for each of your WooCommerce products</figcaption></figure>
<h3>Key Features: Store Owner</h3>
<ul>
<li>Create a new ticket when viewing an order in the WordPress admin</li>
<li>Create a new ticket from a blog post comment, directly from the WordPress admin</li>
<li>Connect, and synchronise, a product with a forum category and solution category within your Freshdesk helpdesk</li>
</ul>
<h3>A full Freshdesk solution</h3>
<p>Freshdesk contains many moving parts including a ticketing system, discussion forum and solutions centre (knowledgebase). Freshdesk Integration for WooCommerce integrates seamlessly with each section of Freshdesk, ensuring the seamless creation of forum and solution centre categories, as well as helping your customers to create tickets without having to leave your store.</p>
<p>Made and supported by the team at:<br />
<img src="https://static.kestrelwp.com/kestrel-logo.png?s=64de46387b025c9ae94e229e421c4f5ac233fd66" alt="Kestrel logo" width="200" height="45" /></p>

Freshdesk Integration

<p>Connect WooCommerce with Freshdesk to give customers fast, seamless support. Shoppers can open and track tickets from their account page, while you manage requests right inside WordPress.</p>

Order Warranty vs Freshdesk Integration