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<h2 style="color: #f5247d;margin-bottom: 1em">Manage phone orders and take payments via virtual terminal and/or card machine terminal</h2>
<p>Extends the order management functionality of WooCommerce to allow you to mark orders as by phone, take payment within the order screen via your payment provider’s virtual terminal and/or card machine terminal, filter orders by phone and more.</p>
<p>Upon taking a phone payment you can set the change order status to processing and set order notes with terminal and transaction details upon order save. You can also enable a phone payment option for customers who may want to place an order online but call to pay.</p>
<p style="color: #999999;font-style: italic">Read on to find out why you should use Phone Orders and Payments and the great features included…</p>
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<p><a href="https://woocommerce.com/wp-content/uploads/2021/01/payment.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/01/payment.jpg" /></a></p>
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<div><strong>Paula, an eCommerce store owner said:</strong></div>
<div style="margin-top: 0.5em"><i>“The phone payment popup within the edit order pages makes taking phone payments easy. 🤙”</i></div>
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<h2>Features</h2>
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<li><strong>Mark orders as by phone</strong></li>
<li><strong>Take phone payments via virtual terminal and/or card machine terminal</strong></li>
<li><strong>Create customer accounts during order creation/edit</strong></li>
<li><strong>Enable/disable payment by phone option on checkout</strong></li>
<li>Display phone instructions to customers during checkout/order completion and on order emails</li>
<li>Easily copy and paste customer billing/shipping details for use in virtual terminal(s)</li>
<li>Phone order notes can be automatically added during entry/edit and include terminal and transaction details</li>
<li>Phone order statuses can be assigned automatically after payment</li>
<li>Filter orders by phone or non-phone</li>
</ul>
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=7368980" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
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<p><strong>To take phone payments with this extension you’ll need a payment provider which has a virtual terminal, a card machine terminal, or both. It is recommended you check with your current payment provider if they offer a virtual terminal. If they do not then you can continue to use that payment provider for your non-phone payments and then use a separate payment provider which offers a virtual terminal just for processing phone payments.</strong></p>
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<h2>Highlights</h2>
<p style="color: #999999;font-style: italic">Get these great features for your store…</p>
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<h3>Mark orders as by phone</h3>
<p>When managing an order, you can set it as a phone order, allowing you to take payment, create a customer account, etc. You can also filter the order list by phone orders too.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/01/phone-order-toggle.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/01/phone-order-toggle.jpg" /></a></p>
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<h3>Take phone payments / create customers</h3>
<p>Take payment via your virtual terminal and/or or card machine terminal using the buttons in order details. You can also create an account for the customer in one click!</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/01/payment.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/01/payment.jpg" /></a></p>
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<h3>Phone payment checkout option</h3>
<p>Enable or disable phone payment option during checkout, customers then phone to pay, the order is already marked as by phone.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-checkout-option.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-checkout-option.jpg" /></a></p>
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<h3>Generated order notes</h3>
<p>Upon phone payment order notes are optionally added including the name of the virtual/card terminal and the transaction ID.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-order-notes.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-order-notes.jpg" /></a></p>
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<h3>Payment instructions</h3>
<p>Orders made via checkout using the phone payment option display payment instructions on the order confirmation page and emails.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-payment-instructions-email.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-payment-instructions-email.jpg" /></a></p>
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<h3>Settings</h3>
<p>The extension includes lots of settings allowing you to configure virtual terminals, card machines, payment instructions and much more.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-settings.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2021/01/phone-orders-payments-screenshot-settings.jpg" /></a></p>
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<h2>Screenshots</h2>
<p style="color: #999999;font-style: italic">See the extension in action…</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-1-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/01\/phone-order-toggle.jpg","id":"18734001053321","title":"phone-order-toggle","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/01\/payment.jpg","id":"18734001053349","title":"payment","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/01\/phone-orders-payments-screenshot-checkout-option.jpg","id":"18734000553945","title":"phone-orders-payments-screenshot-checkout-option","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/01\/phone-orders-payments-screenshot-order-notes.jpg","id":"18734000553956","title":"phone-orders-payments-screenshot-order-notes","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/01\/phone-orders-payments-screenshot-payment-instructions-email.jpg","id":"18734000554018","title":"phone-orders-payments-screenshot-payment-instructions-email","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/01\/phone-orders-payments-screenshot-settings.jpg","id":"18734000553973","title":"phone-orders-payments-screenshot-settings","alt":"","caption":"","itemprop":"image"}]"></div>
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<h2>Example usage</h2>
<p>Anthony manages a WooCommerce store selling power tools, a number of his customers work on site and they find it easier to phone in with their orders. He can simply add/edit an order in the dashboard, mark the order as by phone and then take payment for the order via his virtual or card machine terminal.</p>
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<h2>More information</h2>
<ul style="line-height: 1.8em">
<li><a href="https://woocommerce.com/document/phone-orders-payments/" target="_blank" rel="noopener">Read documentation</a> for an overview of the settings, options, frequently asked questions and more</li>
<li><a href="https://woocommerce.com/contact-us/" target="_blank" rel="noopener">Contact us</a> if you have any questions and we’ll be happy to help</li>
</ul>
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<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=7368980" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>

Phone Orders and Payments

<p>Handle phone orders with ease. Mark orders as by phone, take payments via virtual or card terminals, and keep everything tracked in one place.</p>

kilbot

<p>WCPOS (formerly WooCommerce POS) is a simple application for taking orders at the Point of Sale using your <a href="https://www.woocommerce.com/" rel="nofollow ugc">WooCommerce</a> store. <em>It’s great for phone orders too!</em></p>
<blockquote>
<p>🕒 Install and start taking orders in less than 2 minutes.</p>
</blockquote>
<h4>🎥 DEMO</h4>
<p>You can see a demo of the WCPOS plugin in action by going to <a href="https://demo.wcpos.com/pos" rel="nofollow ugc">demo.wcpos.com/pos</a> with 🔑<code>login/pass</code> : <code>demo/demo</code></p>
<p><strong>Desktop Apps:</strong><br />
⬇️ <a href="https://updates.wcpos.com/electron/download/win32-x64" rel="nofollow ugc">Windows</a><br />
⬇️ <a href="https://updates.wcpos.com/electron/download/darwin-x64" rel="nofollow ugc">Mac (Intel)</a><br />
⬇️ <a href="https://updates.wcpos.com/electron/download/darwin-arm64" rel="nofollow ugc">Mac (Apple Silicon)</a></p>
<p><strong>Mobile Apps (Beta):</strong><br />
📱 <a href="https://testflight.apple.com/join/JGBdVRrW" rel="nofollow ugc">iOS (TestFlight)</a><br />
📱 <a href="https://play.google.com/apps/testing/com.wcpos.main" rel="nofollow ugc">Android (Google Play)</a></p>
<h4>✨ FEATURES</h4>
<ul>
<li><strong>Cross-platform:</strong> Accessible via browser, desktop, iOS & Android <em>(mobile apps in beta)</em></li>
<li><strong>Offline Storage:</strong> Fast product search and order processing</li>
<li><strong>Flexible Cart:</strong> Add products not listed in WooCommerce</li>
<li><strong>Barcode Support:</strong> Scan products directly into the cart</li>
<li><strong>Receipt Templates:</strong> Pick from a built-in gallery — receipts, invoices, quotes, packing slips, gift receipts, kitchen tickets — or design your own</li>
<li><strong>Thermal Printing:</strong> Print directly to 58mm and 80mm thermal printers over network, Bluetooth, or USB</li>
<li><strong>Customer Tax IDs:</strong> Built-in field for VAT, ABN, GST, and other regional tax numbers</li>
<li><strong>Multilingual:</strong> Available in most major languages</li>
<li><strong>Built-in Support:</strong> Access live chat for instant help</li>
</ul>
<h4>🔓 PRO FEATURES</h4>
<ul>
<li><strong>Stock Management:</strong> quickly adjust stock levels, pricing and more</li>
<li><strong>Order Management:</strong> re-open and print receipts for older orders</li>
<li><strong>Customer Management:</strong> create new customers and edit customer details</li>
<li><strong>Payment Gateways:</strong> use any gateway for checkout</li>
<li><strong>Coupons:</strong> apply coupons at the POS with search, coupon pills, and sequential discounts</li>
<li><strong>Refunds:</strong> refund POS orders directly from the till</li>
<li><strong>End of Day Reports:</strong> summarise daily sales, transactions, and cash flow for reconciliation</li>
<li><strong>Stores:</strong> Manage locations with unique tax settings, pricing and receipts</li>
<li><strong>Priority <a href="https://wcpos.com/discord" rel="nofollow ugc">Discord support</a>:</strong> one-on-one support via private chat</li>
</ul>
<p><em>Discover all PRO features at <a href="https://wcpos.com/pro" rel="nofollow ugc">wcpos.com/pro</a></em></p>
<h4>📋 REQUIREMENTS</h4>
<ul>
<li>WordPress >= 5.6</li>
<li>WooCommerce >= 5.3</li>
<li>PHP >= 7.4</li>
</ul>
<h3>Privacy</h3>
<p>WooCommerce POS stores a random identifier (a UUID, option name <code>wcpos_anon_id</code>) on your site. It contains no information about your store and is not derived from your site address. It is used only on this plugin’s own admin welcome screen to keep the page’s self-hosted, first-party analytics consistent between visits (no data is sold or shared; analytics are processed on wcpos.com infrastructure). The identifier:</p>
<ul>
<li>is generated locally by WordPress (<code>wp_generate_uuid4()</code>),</li>
<li>is deleted when you uninstall the plugin,</li>
<li>can be rotated or removed at any time with WP-CLI: <code>wp wcpos anon-id rotate</code> / <code>wp wcpos anon-id delete</code>.</li>
</ul>
<p>Detailed store information (product counts, order counts, WooCommerce version) is sent only if you explicitly opt in via the tracking-consent prompt, and you can withdraw consent at any time in POS settings.</p>


WCPOS – Point of Sale (POS) plugin for WooCommerce

WCPOS is a simple application for taking orders at the Point of Sale (POS) using your WooCommerce store.

Phone Orders and Payments vs WCPOS – Point of Sale (POS) plugin for WooCommerce