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<h2 style="color: #f5247d;margin-bottom: 1em">Add FAQs to product pages to give your customers quick access to product information</h2>
<p>The Product FAQs extension is a simple extension which has been designed for smaller stores who wish to add frequently asked questions (FAQs) functionality, it allows you to easily add and manage FAQs to the products available within your store.</p>
<p>Customers can then view these FAQs while browsing the products within your website, when they click a question the corresponding answer appears below the question. You can add an unlimited number of questions and answers to each of your products within your website.</p>
<p style="color: #999999;font-style: italic">Read on to find out why you should use Product FAQs and the great features included…</p>
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<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" /></a></p>
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<div><strong>Liam, an eCommerce store owner said:</strong></div>
<div style="margin-top: 0.5em"><i>“Allows me to add frequently asked questions and answers to products in my store easily. 🙂”</i></div>
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<h2>Features</h2>
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<li><strong>Adds an FAQs tab when adding/editing a product to manage FAQs</strong></li>
<li><strong>FAQs display within a dedicated tab on product pages</strong></li>
<li><strong>Accordion style display with animation</strong></li>
<li><strong>Works with most product types</strong></li>
<li>Manage FAQs by moving up/down and remove them easily</li>
<li>No limit on amount of FAQs</li>
<li>Various filters for custom development</li>
<li>Useful IDs and classes for custom CSS styling</li>
</ul>
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=5422619" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
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<p><strong>This extension is designed for smaller stores, if you require extensive FAQ management and bulk updates/imports of FAQs, consider using an alternative extension.</strong></p>
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<h2>Highlights</h2>
<p style="color: #999999;font-style: italic">Get these great features for your store…</p>
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<h3>Display</h3>
<p>FAQs you have added are displayed in an FAQs tab on product pages for easy access.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-screenshot-display.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-screenshot-display.jpg" /></a></p>
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<h3>Management</h3>
<p>Easily create FAQs through the designated tab when adding/editing your products.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" /></a></p>
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<h2>Screenshots</h2>
<p style="color: #999999;font-style: italic">See the extension in action…</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-1-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/02\/product-faqs-screenshot-display.jpg","id":"18734000556678","title":"product-faqs-screenshot-display","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/02\/product-faqs-manage-faqs.jpg","id":"18734002593995","title":"product-faqs-manage-faqs","alt":"","caption":"","itemprop":"image"}]"></div>
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<h2>Example usage</h2>
<p>Tina manages a WooCommerce store selling camping equipment, she is regularly asked the same questions related to products each day. With Product FAQs she can easily add FAQs to these products within her store. This significantly reduces the amount of questions received and increases conversions as customers no longer have to wait for an answer on whether a product is suitable before deciding to purchase.</p>
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<h2>More information</h2>
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<li><a href="https://woocommerce.com/document/product-faqs/" target="_blank" rel="noopener">Read documentation</a> for an overview of the settings, options, frequently asked questions and more</li>
<li><a href="https://woocommerce.com/contact-us/" target="_blank" rel="noopener">Contact us</a> if you have any questions and we’ll be happy to help</li>
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<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=5422619" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
<p>Made by the team at:<br />
<img src="https://static.kestrelwp.com/kestrel-logo.png?s=11f666810fe50b7bdfdaead4b408d71b6588e7d0" alt="Kestrel logo" width="200" height="45" /></p>

Product FAQs

<p>Add FAQs directly to your WooCommerce product pages so customers get instant answers and you close more sales.</p>

<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
<p><span style="font-weight: 400">Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.</span></p>
<p><span style="font-weight: 400">The <strong>Order Messenger for WooCommerce</strong> plugin provides the most comfortable communication channel for customers and a business – </span><span style="font-weight: 400">a chat room</span><span style="font-weight: 400">.</span></p>
<p><span style="font-weight: 400"> Customers can ask questions. Admins can provide additional information regarding orders.</span></p>
<p>Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.</p>
<p>Improve your customers’ experience – communicate at any point in the purchasing process.</p>
<h2><span style="font-weight: 400">Features</span></h2>
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<li style="font-weight: 400"><span style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</span></li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400"><span style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Share files between customers and admins.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Images preview in chatrooms.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">See whether customers read messages or not.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Automatically send messages related to products when customers make purchases.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow instant access to a chatroom from an orders list.</span></li>
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<p><span style="font-weight: 400">Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.</span></p>
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<li style="font-weight: 400"><span style="font-weight: 400"> Customize the color theme for the chatroom.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize your message signature.</span></li>
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<h2><span style="font-weight: 400">How it looks to customers</span></h2>
<p><span style="font-weight: 400">Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. </span></p>
<p><img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" /></p>
<p><span style="font-weight: 400">This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.</span></p>
<p><img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" /></p>
<p><span style="font-weight: 400">Every communication is saved, so tracking the orders’ progress is easy.</span></p>
<h2><span style="font-weight: 400">How it works for the admin</span></h2>
<p><span style="font-weight: 400">A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.</span></p>
<p><img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">Purchase message setup:</span></p>
<p><img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">The shop owner’s side makes sharing important information with their customers and collecting feedback easy.</span></p>
<p><span style="font-weight: 400">If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.</span></p>
<p><span style="font-weight: 400">Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.</span></p>
<h2><span style="font-weight: 400">API and hooks</span></h2>
<p><span style="font-weight: 400">The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.</span></p>
<p><span style="font-weight: 400">Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>
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<p><img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" /></p>

Order Chatroom

<p><span style="font-weight: 400">A simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>

Product FAQs vs Order Chatroom