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<h2 style="color: #f5247d;margin-bottom: 1em">Add FAQs to product pages to give your customers quick access to product information</h2>
<p>The Product FAQs extension is a simple extension which has been designed for smaller stores who wish to add frequently asked questions (FAQs) functionality, it allows you to easily add and manage FAQs to the products available within your store.</p>
<p>Customers can then view these FAQs while browsing the products within your website, when they click a question the corresponding answer appears below the question. You can add an unlimited number of questions and answers to each of your products within your website.</p>
<p style="color: #999999;font-style: italic">Read on to find out why you should use Product FAQs and the great features included…</p>
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<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" /></a></p>
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<div><strong>Liam, an eCommerce store owner said:</strong></div>
<div style="margin-top: 0.5em"><i>“Allows me to add frequently asked questions and answers to products in my store easily. 🙂”</i></div>
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<h2>Features</h2>
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<li><strong>Adds an FAQs tab when adding/editing a product to manage FAQs</strong></li>
<li><strong>FAQs display within a dedicated tab on product pages</strong></li>
<li><strong>Accordion style display with animation</strong></li>
<li><strong>Works with most product types</strong></li>
<li>Manage FAQs by moving up/down and remove them easily</li>
<li>No limit on amount of FAQs</li>
<li>Various filters for custom development</li>
<li>Useful IDs and classes for custom CSS styling</li>
</ul>
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=5422619" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
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<p><strong>This extension is designed for smaller stores, if you require extensive FAQ management and bulk updates/imports of FAQs, consider using an alternative extension.</strong></p>
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<h2>Highlights</h2>
<p style="color: #999999;font-style: italic">Get these great features for your store…</p>
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<h3>Display</h3>
<p>FAQs you have added are displayed in an FAQs tab on product pages for easy access.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-screenshot-display.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-screenshot-display.jpg" /></a></p>
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<h3>Management</h3>
<p>Easily create FAQs through the designated tab when adding/editing your products.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" /></a></p>
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<h2>Screenshots</h2>
<p style="color: #999999;font-style: italic">See the extension in action…</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-1-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/02\/product-faqs-screenshot-display.jpg","id":"18734000556678","title":"product-faqs-screenshot-display","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/02\/product-faqs-manage-faqs.jpg","id":"18734002593995","title":"product-faqs-manage-faqs","alt":"","caption":"","itemprop":"image"}]"></div>
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<h2>Example usage</h2>
<p>Tina manages a WooCommerce store selling camping equipment, she is regularly asked the same questions related to products each day. With Product FAQs she can easily add FAQs to these products within her store. This significantly reduces the amount of questions received and increases conversions as customers no longer have to wait for an answer on whether a product is suitable before deciding to purchase.</p>
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<h2>More information</h2>
<ul style="line-height: 1.8em">
<li><a href="https://woocommerce.com/document/product-faqs/" target="_blank" rel="noopener">Read documentation</a> for an overview of the settings, options, frequently asked questions and more</li>
<li><a href="https://woocommerce.com/contact-us/" target="_blank" rel="noopener">Contact us</a> if you have any questions and we’ll be happy to help</li>
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<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=5422619" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
<p>Made by the team at:<br />
<img src="https://static.kestrelwp.com/kestrel-logo.png?s=11f666810fe50b7bdfdaead4b408d71b6588e7d0" alt="Kestrel logo" width="200" height="45" /></p>

Product FAQs

<p>Add FAQs directly to your WooCommerce product pages so customers get instant answers and you close more sales.</p>

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<li><strong data-start="124" data-end="147">Upload Files Easily</strong> – Add PDFs, images, documents, and more as product attachments.</li>
<li><strong data-start="827" data-end="859">Per-Product & Category Files</strong> – Assign unique files to specific products or categories.</li>
<li><strong data-start="216" data-end="232">View in Tabs</strong> – Open supported files directly in an existing or new browser tab.</li>
<li><strong data-start="304" data-end="327">Wide Format Support</strong> – Works with 21+ different file types.</li>
<li><strong data-start="371" data-end="386">Attach URLs</strong> – Link external resources or guides directly to products.</li>
<li><strong data-start="449" data-end="469">Flexible Display</strong> – Show attachments in a new tab, existing tab, or on the product page.</li>
<li><strong data-start="545" data-end="566">Email Attachments</strong> – Send files in customer order emails based on order status.</li>
<li><strong data-start="632" data-end="658">Display Files in My Account Section </strong>– Display attachments in the customer’s account by order status.</li>
<li><strong data-start="728" data-end="756">Order Confirmation Files</strong> – Automatically include attachments in order confirmation emails.</li>
<li><strong data-start="922" data-end="946">Order Status Control</strong> – Restrict file access by status (completed, failed, canceled, etc.).</li>
<li><strong data-start="1021" data-end="1042">Role-Based Access</strong> – Limit file viewing or downloads to specific user roles.</li>
<li><strong data-start="1105" data-end="1126">File Expiry Dates</strong> – Set expiry dates for each downloadable file.</li>
<li><strong data-start="1178" data-end="1202">Customizable Buttons</strong> – Personalize download and view button text, color, and style.</li>
<li><strong data-start="1270" data-end="1291">File Size Display</strong> – Show file sizes next to download buttons.</li>
<li><strong data-start="1340" data-end="1365">Centralized Dashboard</strong> – Manage all attachments from one admin panel.</li>
<li><strong data-start="1417" data-end="1438">Bulk Import (New)</strong> – Quickly attach files to products using a CSV import.</li>
</ul>
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<p><strong>Product Attachments for WooCommerce</strong> allows you to easily upload and manage downloadable and viewable files such as PDFs, images, and videos. With customizable display options, you can choose where and how these attachments appear on product pages.</p>
<p>Product Attachments Pro offers bulk upload capabilities, file expiry management, and role-based access control. It also integrates with order confirmation emails, improving the overall customer experience and store efficiency.</p>
<p><img class="alignnone size-full wp-image-18734005354262" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-31-1.png" alt="Product Attachments for WooCommerce" width="980" height="656" /></p>
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<h3>File Attachments in My Account Section</h3>
<p>Allow customers to access attached files from their My Account section based on the order’s current status. Control file visibility for statuses like Completed, Processing, or On Hold to ensure timely access to relevant documents using Product Attachments for WooCommerce</p>
<p><img class="alignnone size-full wp-image-18734005132427" src="https://woocommerce.com/wp-content/uploads/2025/04/Attachments-in-Dashboard.png" alt="WooCommerce File Attachments in Dashboard" width="980" height="515" /></p>
<h3>Attach Files to Customer Order Email</h3>
<p>Automatically send attachment files to customer order emails based on specific order statuses such as Complete, Processing, Cancelled, On Hold, Pending Payment, Refunded, Failed, or Draft. Product Attachments for WooCommerce allows you to customize which documents are sent at each stage to ensure customers receive the right information at the right time.</p>
<p><img class="alignnone size-full wp-image-18734005132430" src="https://woocommerce.com/wp-content/uploads/2025/04/Email-Attachment.png" alt="Email Attachment WooCommerce" width="557" height="688" /></p>
<h3>Customizable Attachment Display and Email Integration</h3>
<p><strong>Customizable Placement:</strong> Choose where the attachments appear on the product page.<br />
<strong>File Size Visibility:</strong> Display file sizes to help customers make informed decisions.<br />
<strong>Email Integration:</strong> Automatically include attachments in order confirmation emails for easy access after purchase.</p>
<p><img class="alignnone size-full wp-image-18734005354295" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-43.png" alt="Product Attachments Settings for WooCommerce" width="980" height="517" /></p>
<h3>Supported File Attachments Formats</h3>
<p>Product Attachments for WooCommerce supports a wide range of file formats, you can attach 21 different types of file formats including documents (PDF, DOCX, CSV), images (JPG, PNG, GIF), media files (MP4, MP3), and compressed files (ZIP, RAR). This allows you to easily upload and manage a variety of file types for your products, offering great flexibility for your store.</p>
<h3>Bulk File Attachments & Access Control</h3>
<p><strong>Multiple Upload Options:</strong> Upload multiple files at once or add external URLs.<br />
<strong>Product & Category Assignment:</strong> Attach files to specific products or entire categories.<br />
<strong>Expiry Settings:</strong> Set expiration dates to control file availability.<br />
<strong>Order Status Restrictions:</strong> Limit access based on order status (processing, completed, etc.).<br />
<strong>Role-Based Access:</strong> Restrict file access to specific user roles for better control.<img class="alignnone size-full wp-image-18734005354300" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-12-1.png" alt="Bulk File Attachments WooCommerce" width="980" height="842" data-wp-editing="1" /></p>
<h3>Custom File Type Icons</h3>
<p>Upload custom icons for different file types to improve visual identification and enhance user experience. Tailor the icons to match your store’s branding, making it easier for customers to recognize and interact with files.</p>
<p><img class="alignnone size-full wp-image-18734005354310" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-44.png" alt="Upload Custom Icons" width="980" height="487" /></p>
<h3>Buttons Customization</h3>
<p>Personalize the text for Download and View buttons and modify their colors to align with your store’s branding.</p>
<p><img class="alignnone size-full wp-image-18734005354313" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-34-1.png" alt="Button Customization for File Attachments WooCommerce" width="980" height="507" /></p>
<h3>Comprehensive Dashboard</h3>
<p>Easily manage all attachments from a user-friendly admin panel, organizing files efficiently to improve store management and customer experience. In this dedicated dashboard, you can</p>
<ul>
<li><strong>Edit</strong> settings instantly via a popup without leaving the page</li>
<li><strong>Remove</strong> attachments in just a click for better control.</li>
<li>Instantly <strong>view assigned attachments</strong> for each product.</li>
<li>Monitor <strong>file expiration dates</strong> with ease.</li>
<li><strong>Track individual file downloads</strong> to measure engagement.</li>
<li><strong>Search & filter attachments</strong> for specific products.</li>
</ul>
<p><img class="alignnone size-full wp-image-18734005354320" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-13-1.png" alt="Comprehensive Dashboard for File Attachments WooCommerce" width="980" height="430" /></p>
<h3>Bulk Assign Files using CSV</h3>
<p>Option to import and assign multiple product attachments using a CSV file, streamlining the process of linking external files to your WooCommerce products in bulk. Simply map columns for attachment name, product SKU, and the file’s URL for efficient management.</p>

Product Attachments Pro

<p data-pm-slice="1 1 []">Product Attachments for WooCommerce lets you attach/upload any type of files to customer orders directly on product pages, order emails, or customer account sections.</p>

Product FAQs vs Product Attachments Pro