<h2>Product Inquiry, Chat & WhatsApp Order for WooCommerce</h2>
<p><strong>Product Inquiry, Chat & WhatsApp Order for WooCommerce</strong> is a powerful, all-in-one communication plugin designed to increase customer engagement, reduce cart abandonment, and boost sales. This extension allows customers to send <strong>product inquiries</strong>, ask <strong>pre-sale questions</strong>, start a <strong>WhatsApp chat</strong>, or instantly place an <strong>Order on WhatsApp</strong> directly from your WooCommerce product page.</p>
<p>Whether your store sells customizable items, high-value products, or services that require clarification before purchase, this plugin offers the perfect solution. With instant communication tools like <strong>WooCommerce inquiry forms</strong>, <strong>Ask a Question</strong> button, and <strong>WhatsApp order</strong> options, customers can contact you quickly and confidently—greatly improving trust and conversion rates.</p>
<p>If you’re searching for a <strong>WooCommerce product inquiry plugin</strong>, a <strong>WooCommerce WhatsApp order button</strong>, a <strong>request-a-quote alternative</strong>, or a <strong>pre-sale chat support solution</strong>, this extension gives you everything you need in one simple, easy-to-use plugin.</p>
<h2>Key Features</h2>
<h3><strong>Product Inquiry Features</strong></h3>
<ul>
<li><strong>Product Inquiry Forms</strong><br />
Add customizable <strong>WooCommerce inquiry forms</strong> to product pages or shop archives. Perfect for customers who want to “Ask a Question” before making a purchase.</li>
<li><strong>Phone Number Validation</strong><br />
Built-in international phone number validation with country code selector.</li>
<li><strong>Inquiry Form Popup Modal</strong><br />
Clean, responsive modal popup inquiry form optimized for conversions and user experience.</li>
<li><strong>Storewide or Per-Product Inquiry Buttons</strong><br />
Show inquiry buttons globally or on selected products and categories.</li>
</ul>
<h3><strong>Chat & WhatsApp Order Features</strong></h3>
<ul>
<li><strong>Floating Chat Button</strong><br />
Add a modern, mobile-friendly chat icon anywhere on your WooCommerce store.</li>
<li><strong>WhatsApp Chat Integration</strong><br />
Allow customers to start WhatsApp chat with <strong>pre-filled product details</strong> including product title, link, price, and SKU.</li>
<li><strong>NEW: Order on WhatsApp Button</strong><br />
Add a “<strong>Buy Now on WhatsApp</strong>” button that lets customers place <strong>direct WhatsApp orders</strong> from your product pages. Perfect for stores wanting <strong>WhatsApp checkout</strong> or <strong>one-click WhatsApp ordering</strong>.</li>
<li><strong>WhatsApp Quick Contact</strong><br />
Customizable message templates for faster WhatsApp communication.</li>
</ul>
<h3><strong>Inquiry Management System</strong></h3>
<ul>
<li><strong>Admin Inquiry Dashboard</strong><br />
Manage all product inquiries in one CRM-style admin interface.</li>
<li><strong>Inquiry Status Tracking</strong><br />
Track inquiry progress using statuses: Pending, Replied, Resolved.</li>
<li><strong>Advanced Filters</strong><br />
Filter inquiries by product, date range, inquiry type, and status.</li>
<li><strong>Response History Log</strong><br />
Store and review all WhatsApp and email responses in one place.</li>
<li><strong>Email Notifications</strong><br />
Receive instant email alerts whenever a new product inquiry is submitted.</li>
</ul>
<h3><strong>Customization & Display Controls</strong></h3>
<ul>
<li><strong>Customizable Buttons</strong> – Edit button text, colors, shape, and placement.</li>
<li><strong>Multiple Display Locations</strong> – Show inquiry or WhatsApp buttons on product pages, categories, or shop archives.</li>
<li><strong>Show/Hide Per User Role</strong> – Control visibility for guests, logged-in users, or wholesale roles.</li>
<li><strong>Compatible with All WooCommerce Themes</strong> – Works perfectly with classic and Block themes.</li>
</ul>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Product Inquiry Forms</strong>: Custom inquiry buttons on product and shop pages.</li>
<li><strong>Phone Number Validation</strong>: Country-specific phone formatting.</li>
<li><strong>Chat Integration</strong>: Floating chat and WhatsApp integration.</li>
<li><strong>Inquiry Management</strong>: Manage all product inquiries via simple admin UI.</li>
<li><strong>Advanced Admin Filters</strong>: Filter by status, product, inquiry type, and dates.</li>
<li><strong>Email Notifications</strong>: Immediate notifications for new inquiries.</li>
<li><strong>Customizable Buttons</strong>: Edit style, color, text, and placement.</li>
<li><strong>Multiple Display Locations</strong>: Control visibility of inquiry features.</li>
<li><strong>Inquiry Status Tracking</strong>: Easy Pending → Replied → Resolved workflow.</li>
<li><strong>Direct Chat Links</strong>: Send customers to WhatsApp with pre-filled details.</li>
<li><strong>Response History</strong>: Log of all WhatsApp and email replies.</li>
<li><strong>Status Management</strong>: Dedicated admin tools to manage inquiry state.</li>
<li><strong>Analytics Support</strong>: Track inquiry conversions and engagement rates.</li>
</ul>
<h3>Advantages</h3>
<ul>
<li>Boost customer engagement and increase conversions.</li>
<li>Provide instant communication with WhatsApp and chat integration.</li>
<li>Manage all inquiries from one simplified dashboard.</li>
<li>Increase trust with fast and effective pre-sale support.</li>
<li>Fully customizable and compatible with any WooCommerce setup.</li>
</ul>
<h3>Perfect for:</h3>
<ul>
<li>WooCommerce stores wanting better customer engagement.</li>
<li>Shops needing instant WhatsApp chat and quick contact options.</li>
<li>Businesses that require structured product inquiry management.</li>
<li>Stores aiming to increase conversions using pre-sale support tools.</li>
</ul>
<h3>How It Works</h3>
<ol>
<li><strong>Install and Activate</strong>: Upload plugin or install via WordPress plugin repository.</li>
<li><strong>Configure Settings</strong>: Set up WhatsApp, chat, notifications, and analytics.</li>
<li><strong>Add Inquiry Buttons</strong>: Enable inquiry and WhatsApp buttons on product pages or shop archives.</li>
<li><strong>Manage Inquiries</strong>: View, reply, filter, and update inquiries from the admin dashboard.</li>
<li><strong>Track Engagement</strong>: Use built-in analytics to analyze inquiries and conversions.</li>
</ol>
<h2>Screenshots</h2>
<h4>Product inquiry button on product page</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/product-page.png?w=896" alt="WooCommerce product inquiry button screenshot" width="896" height="462" /></p>
<h4>Inquiry form modal</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/inquiry-form-modal.png?w=896" alt="WooCommerce inquiry form popup" width="896" height="462" /></p>
<h4>Floating WhatsApp button</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/floating-button.png?w=896" alt="WooCommerce floating WhatsApp order button" width="896" height="462" /></p>
<h4>Admin – Product Inquiries list</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Product-Inquiries-listspng.png?w=896" alt="WooCommerce inquiry management dashboard" width="896" height="462" /></p>
<h4>Admin – Inquiry details</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/list-details.png?w=896" alt="WooCommerce product inquiry details" width="896" height="774" /></p>
<h4>Settings – General tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-admin.png?w=896" alt="WooCommerce inquiry plugin settings" width="896" height="462" /></p>
<h4>Settings – Chat tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-chat.png?w=896" alt="WooCommerce WhatsApp chat settings" width="896" height="462" /></p>
<h4>Settings – Advanced tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-advanced.png?w=896" alt="WooCommerce inquiry plugin advanced settings" width="896" height="462" /></p>
<h3>Why You Should Choose This Extension:</h3>
<p>Boost engagement, manage inquiries effortlessly, and convert more visitors into customers with a complete <strong>WooCommerce product inquiry</strong>, <strong>WhatsApp chat</strong>, and <strong>WhatsApp order button</strong> solution.</p>

Product Inquiry & Chat

<p>Boost sales with WooCommerce product inquiry forms, floating WhatsApp chat buttons, and conversion analytics. This WooCommerce WhatsApp plugin lets customers inquire about products, request quotes, and place orders via WhatsApp directly from your store.</p>

<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><strong>Add a referral program to your WooCommerce store with the Coupon Referral Program extension</strong></li>
<li style="font-weight: 400"><strong>Use referral marketing to increase customer acquisition, engagement, and revenues</strong></li>
<li style="font-weight: 400"><strong>Offer customers rewards for sharing coupons and links</strong></li>
<li style="font-weight: 400"><strong>Offer IP restrictions for admins to prevent fraudulent activities while signing up or registering. </strong></li>
<li style="font-weight: 400"><strong>Customize your referral program with multiple options and features</strong></li>
</ul>
<h2>Features</h2>
<h3>1. <b>Refer & Remind via SMS<br />
</b></h3>
<p><span style="font-weight: 400">Allow your customers to share their coupons via messages with their friends and family. While the admins can utilise this functionality to send the customers reminder messages.</span></p>
<h3><b>2. Rest API To Access Referral Data</b></h3>
<p><span style="font-weight: 400">Admins can access this feature of the ultimate referral plugin, to </span><span style="font-weight: 400">use the REST API, which allows external apps to retrieve all of the referral data from the site.</span></p>
<h3><b>3. Provide Sign-Up & Referral Coupon</b></h3>
<p><span style="font-weight: 400">Offer sign-up discounts to all new users or exclusively to referred users. Set criteria for earning these discounts: referrers earn coupons only if their friends sign up. Reward referrers with ongoing discounts until their referrals reach a set number of orders. Turn referrers into repeat customers with continuous incentives.</span></p>
<h3><b>4. Tracking</b></h3>
<p><span style="font-weight: 400">Customers can track their rewards, points, or coupons on their user dashboards using the coupon referral plugin.</span><span style="font-weight: 400"> Admins can track customer referral programs through reports generated via the Admin panel. He can export and download program data in CSV files. The admins can also track the existing emails, and match them with new ones to avoid fraudulent activities. </span></p>
<h3><b>5. Coupon Reporting</b></h3>
<p><span style="font-weight: 400">It can be performed from the admin and customer end to acquire coupon information. Coupon Reporting makes it easy to analyze coupon utilization and its effectiveness for users. Businesses can further use this report to strategize their promotional strategies.</span></p>
<h3><b>6. Create Restriction on Coupon Usage</b></h3>
<p><span style="font-weight: 400">Individual use of discount coupons can be initiated which means the same coupon can’t be used in conjunction with other coupons. Moreover, the number of times the same coupon can be used can also be fixed.</span></p>
<h3>7. <b>Compatibility With Twilio Integration</b></h3>
<p><span style="font-weight: 400">The compatibility with Twilio Integration allows customers to share their coupon codes via text messages with friends and family. Simultaneously, the admins can utilize this compatibility to send reminder messages to customers</span></p>
<h3>8. <b>Compatibility With Zoho CRM</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with  </span><a href="https://woocommerce.com/products/crm-integration-for-zoho/"><span style="font-weight: 400">Zoho CRM Integration</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred user and order (to determine whether the user and the order is referred or not).</span></p>
<h3>9. <b>Compatibility With Salesforce Integration For WooCommerce</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with the</span><a href="https://woocommerce.com/products/integration-with-salesforce-for-woocommerce/"><span style="font-weight: 400"> Salesforce Integration for WooCommerce</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred to as the user (to determine whether the user is referred or not).</span></p>
<h3><b>10. Compatibility With Points And Rewards</b></h3>
<p><span style="font-weight: 400">The Coupon Referral Program is now compatible with WooCommerce Points and Rewards. Admin can reward their customers with points on referral signups and purchases if they don’t wish to provide coupons. It provides the reward points set by the WooCommerce store owner on referral sign-ups and purchases.</span></p>
<p><span style="font-weight: 400">Note: Admin needs to enable only one option (Let’s say Points and Rewards at a time). They can’t use coupons and points at the same time to reward their customers. Along with this, they should have WooCommerce Points and Rewards plugin in their store, if they wish to use this feature.</span></p>
<h3><strong>11.</strong> <b>Compatibility With WooCommerce Subscription</b></h3>
<p><span style="font-weight: 400">On the increasing demand of users, the Coupon Referral Program now provides compatibility with WooCommerce Subscription. Now, customers can avail of the coupons they endure in their account (earned by referring) for the renewal of their subscription orders. Admin can select whether they want to allow customers to apply single or all coupon codes for the renewal of their subscription. This compatibility update can be leveraged only if marketers enable the WooCommerce Subscription option from the settings.</span></p>
<h3><strong>12. Customization For Coupons</strong></h3>
<p><span style="font-weight: 400">Extensive customization options to customize referral coupons include graphic elements, text in pop-up windows, placement of coupons and links in various store locations, coupon types, discount amounts, expiration dates, and the number of coupons. Admins can exclude products from promotions and set minimum and maximum coupon values.</span></p>
<h3><strong>13. Shareable Coupon Codes</strong></h3>
<p><span style="font-weight: 400">Admins can create referral codes and links using the affiliate coupon plugin, that customers can share easily. Customers can share codes via emails, text messages, and social media.</span></p>
<h3><strong>14. Effortless Communication</strong></h3>
<p><span style="font-weight: 400">Admins can email customers to promote their programs and remind them to use WooCommerce referral coupons.</span></p>
<h3>15. <b>Apply & Avail Freebie</b></h3>
<p><span style="font-weight: 400">The admins can provide the customers with a “free product” to reward their customers and encourage them to continue purchases with them.</span></p>
<h2>Benefits</h2>
<p><strong>1. Engage customers</strong></p>
<p>Allow your customers to become part of your success by rewarding them for promoting your store. As they enjoy their rewards, their loyalty to your store and products will increase.</p>
<h3><strong>2. Increase revenue</strong></h3>
<h3><span style="font-weight: 400">Loyal customers lead to customer retention, enthusiasm, and sales growth. </span><span style="font-weight: 400">It also builds a strong customer base.</span></h3>
<h3><strong>3. Brand growth</strong></h3>
<h3><span style="font-weight: 400">Customer-driven promotion increases brand awareness.</span><span style="font-weight: 400"> It provides the ability to share the referral link on Facebook, Twitter, and Email.</span></h3>
<h3><strong>4. Improves Customers’ Journey</strong></h3>
<p><span style="font-weight: 400">Improving customers’ journey and their lifetime value means enhancing every interaction a customer has with your brand to ensure a positive, seamless experience that encourages long-term loyalty. The referral plugin plays a crucial role in this by turning satisfied customers into brand advocates</span><span style="font-weight: 400">.</span></p>
<h3><strong>5. Helps With Brand Awareness</strong></h3>
<h3><span style="font-weight: 400">The referral plugin for WooCommerce significantly contributes to this by leveraging the trust and networks of existing customers. When satisfied customers share your brand with their friends and family, it introduces your products or services to a wider audience organically.</span></h3>
<h3>Support</h3>
<p>Visit <a href="https://woocommerce.com/document/coupon-referral-program/" target="_blank" rel="noopener">Coupon Referral Program Documentation</a> to learn more. If you need support or have questions <a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">contact us</a>.</p>

Coupon Referral Program

<p><strong>Attract and reward customers with a Coupon Referral Program.</strong></p>

Product Inquiry & Chat vs Coupon Referral Program