<h2>Product Inquiry, Chat & WhatsApp Order for WooCommerce</h2>
<p><strong>Product Inquiry, Chat & WhatsApp Order for WooCommerce</strong> is a powerful, all-in-one communication plugin designed to increase customer engagement, reduce cart abandonment, and boost sales. This extension allows customers to send <strong>product inquiries</strong>, ask <strong>pre-sale questions</strong>, start a <strong>WhatsApp chat</strong>, or instantly place an <strong>Order on WhatsApp</strong> directly from your WooCommerce product page.</p>
<p>Whether your store sells customizable items, high-value products, or services that require clarification before purchase, this plugin offers the perfect solution. With instant communication tools like <strong>WooCommerce inquiry forms</strong>, <strong>Ask a Question</strong> button, and <strong>WhatsApp order</strong> options, customers can contact you quickly and confidently—greatly improving trust and conversion rates.</p>
<p>If you’re searching for a <strong>WooCommerce product inquiry plugin</strong>, a <strong>WooCommerce WhatsApp order button</strong>, a <strong>request-a-quote alternative</strong>, or a <strong>pre-sale chat support solution</strong>, this extension gives you everything you need in one simple, easy-to-use plugin.</p>
<h2>Key Features</h2>
<h3><strong>Product Inquiry Features</strong></h3>
<ul>
<li><strong>Product Inquiry Forms</strong><br />
Add customizable <strong>WooCommerce inquiry forms</strong> to product pages or shop archives. Perfect for customers who want to “Ask a Question” before making a purchase.</li>
<li><strong>Phone Number Validation</strong><br />
Built-in international phone number validation with country code selector.</li>
<li><strong>Inquiry Form Popup Modal</strong><br />
Clean, responsive modal popup inquiry form optimized for conversions and user experience.</li>
<li><strong>Storewide or Per-Product Inquiry Buttons</strong><br />
Show inquiry buttons globally or on selected products and categories.</li>
</ul>
<h3><strong>Chat & WhatsApp Order Features</strong></h3>
<ul>
<li><strong>Floating Chat Button</strong><br />
Add a modern, mobile-friendly chat icon anywhere on your WooCommerce store.</li>
<li><strong>WhatsApp Chat Integration</strong><br />
Allow customers to start WhatsApp chat with <strong>pre-filled product details</strong> including product title, link, price, and SKU.</li>
<li><strong>NEW: Order on WhatsApp Button</strong><br />
Add a “<strong>Buy Now on WhatsApp</strong>” button that lets customers place <strong>direct WhatsApp orders</strong> from your product pages. Perfect for stores wanting <strong>WhatsApp checkout</strong> or <strong>one-click WhatsApp ordering</strong>.</li>
<li><strong>WhatsApp Quick Contact</strong><br />
Customizable message templates for faster WhatsApp communication.</li>
</ul>
<h3><strong>Inquiry Management System</strong></h3>
<ul>
<li><strong>Admin Inquiry Dashboard</strong><br />
Manage all product inquiries in one CRM-style admin interface.</li>
<li><strong>Inquiry Status Tracking</strong><br />
Track inquiry progress using statuses: Pending, Replied, Resolved.</li>
<li><strong>Advanced Filters</strong><br />
Filter inquiries by product, date range, inquiry type, and status.</li>
<li><strong>Response History Log</strong><br />
Store and review all WhatsApp and email responses in one place.</li>
<li><strong>Email Notifications</strong><br />
Receive instant email alerts whenever a new product inquiry is submitted.</li>
</ul>
<h3><strong>Customization & Display Controls</strong></h3>
<ul>
<li><strong>Customizable Buttons</strong> – Edit button text, colors, shape, and placement.</li>
<li><strong>Multiple Display Locations</strong> – Show inquiry or WhatsApp buttons on product pages, categories, or shop archives.</li>
<li><strong>Show/Hide Per User Role</strong> – Control visibility for guests, logged-in users, or wholesale roles.</li>
<li><strong>Compatible with All WooCommerce Themes</strong> – Works perfectly with classic and Block themes.</li>
</ul>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Product Inquiry Forms</strong>: Custom inquiry buttons on product and shop pages.</li>
<li><strong>Phone Number Validation</strong>: Country-specific phone formatting.</li>
<li><strong>Chat Integration</strong>: Floating chat and WhatsApp integration.</li>
<li><strong>Inquiry Management</strong>: Manage all product inquiries via simple admin UI.</li>
<li><strong>Advanced Admin Filters</strong>: Filter by status, product, inquiry type, and dates.</li>
<li><strong>Email Notifications</strong>: Immediate notifications for new inquiries.</li>
<li><strong>Customizable Buttons</strong>: Edit style, color, text, and placement.</li>
<li><strong>Multiple Display Locations</strong>: Control visibility of inquiry features.</li>
<li><strong>Inquiry Status Tracking</strong>: Easy Pending → Replied → Resolved workflow.</li>
<li><strong>Direct Chat Links</strong>: Send customers to WhatsApp with pre-filled details.</li>
<li><strong>Response History</strong>: Log of all WhatsApp and email replies.</li>
<li><strong>Status Management</strong>: Dedicated admin tools to manage inquiry state.</li>
<li><strong>Analytics Support</strong>: Track inquiry conversions and engagement rates.</li>
</ul>
<h3>Advantages</h3>
<ul>
<li>Boost customer engagement and increase conversions.</li>
<li>Provide instant communication with WhatsApp and chat integration.</li>
<li>Manage all inquiries from one simplified dashboard.</li>
<li>Increase trust with fast and effective pre-sale support.</li>
<li>Fully customizable and compatible with any WooCommerce setup.</li>
</ul>
<h3>Perfect for:</h3>
<ul>
<li>WooCommerce stores wanting better customer engagement.</li>
<li>Shops needing instant WhatsApp chat and quick contact options.</li>
<li>Businesses that require structured product inquiry management.</li>
<li>Stores aiming to increase conversions using pre-sale support tools.</li>
</ul>
<h3>How It Works</h3>
<ol>
<li><strong>Install and Activate</strong>: Upload plugin or install via WordPress plugin repository.</li>
<li><strong>Configure Settings</strong>: Set up WhatsApp, chat, notifications, and analytics.</li>
<li><strong>Add Inquiry Buttons</strong>: Enable inquiry and WhatsApp buttons on product pages or shop archives.</li>
<li><strong>Manage Inquiries</strong>: View, reply, filter, and update inquiries from the admin dashboard.</li>
<li><strong>Track Engagement</strong>: Use built-in analytics to analyze inquiries and conversions.</li>
</ol>
<h2>Screenshots</h2>
<h4>Product inquiry button on product page</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/product-page.png?w=896" alt="WooCommerce product inquiry button screenshot" width="896" height="462" /></p>
<h4>Inquiry form modal</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/inquiry-form-modal.png?w=896" alt="WooCommerce inquiry form popup" width="896" height="462" /></p>
<h4>Floating WhatsApp button</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/floating-button.png?w=896" alt="WooCommerce floating WhatsApp order button" width="896" height="462" /></p>
<h4>Admin – Product Inquiries list</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Product-Inquiries-listspng.png?w=896" alt="WooCommerce inquiry management dashboard" width="896" height="462" /></p>
<h4>Admin – Inquiry details</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/list-details.png?w=896" alt="WooCommerce product inquiry details" width="896" height="774" /></p>
<h4>Settings – General tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-admin.png?w=896" alt="WooCommerce inquiry plugin settings" width="896" height="462" /></p>
<h4>Settings – Chat tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-chat.png?w=896" alt="WooCommerce WhatsApp chat settings" width="896" height="462" /></p>
<h4>Settings – Advanced tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-advanced.png?w=896" alt="WooCommerce inquiry plugin advanced settings" width="896" height="462" /></p>
<h3>Why You Should Choose This Extension:</h3>
<p>Boost engagement, manage inquiries effortlessly, and convert more visitors into customers with a complete <strong>WooCommerce product inquiry</strong>, <strong>WhatsApp chat</strong>, and <strong>WhatsApp order button</strong> solution.</p>

Product Inquiry & Chat

<p>Boost sales with WooCommerce product inquiry forms, floating WhatsApp chat buttons, and conversion analytics. This WooCommerce WhatsApp plugin lets customers inquire about products, request quotes, and place orders via WhatsApp directly from your store.</p>

<p>Custom Registration Forms Builder is a powerful WooCommerce extension that enables you to create multiple registration forms for customers like retailers, wholesalers, VIP, general customer, and more.</p>
<p>Instead of showing one registration form to all customers, you can create various forms with billing, shipping, and custom fields specific to user roles. For example, you may want to include a file upload field to collect registration certificates, and a VAT field to collect VAT number from wholesale user roles. Showing these fields to a general customer could confuse them and may result in registration abandonments.</p>
<p>Assign a user role to each registration form and automatically allocate the user role on form submission. Alternately, display a roles dropdown to lets customers select the relevant user role during registration.</p>
<p>You can put registration forms on automatic or manual approvals. This features comes in handy when you want to allow general customers to register and start shopping straightway whereas for B2B user roles, you might want to validate their account before they can login and enjoy B2B related benefits.</p>
<h3><strong>Features</strong></h3>
<ul>
<li>Create multiple registration forms for different user roles</li>
<li>Includes 24 field types to collect any type of data</li>
<li>Separate VAT field with <strong>VIES validation</strong></li>
<li>Add conditional/dependent fields</li>
<li>Add default billing and shipping fields</li>
<li>Make fields optional or mandatory</li>
<li>Dedicated shortage for each form to display it anywhere</li>
<li>Select a user role to assign with form submissions</li>
<li>Ability to display a roles dropdown to let users select an appropriate role</li>
<li>Automatically or manually approve registration after form submission</li>
<li>Customize registration button text and position</li>
<li>Customize email notifications sent to customers and admins</li>
</ul>
<hr />
<h2><strong>Creating multiple registration forms</strong></h2>
<p>Add multiple registration forms to your store to accept different types of registrations like wholesalers, B2B, retailers, customers, VIP members, and more. Use shortcode to display forms on any page of your website.</p>
<p><img class="alignnone size-full wp-image-8977297" src="https://woocommerce.com/wp-content/uploads/2021/12/Creating-multiple-registration-forms-1.jpg" alt="" width="980" height="422" /></p>
<h2><strong>Add default billing and shipping fields</strong></h2>
<p>You can choose to attach selected billing and shipping fields to each form. The fields display on the shipping and billing fields section on the My Account page.</p>
<p><img class="alignnone size-full wp-image-8977295" src="https://woocommerce.com/wp-content/uploads/2021/12/Default-Billing-and-Shipping-Fields.jpg" alt="" width="980" height="491" /></p>
<h2><strong>24 Custom field types</strong></h2>
<p>You can add custom fields in addition to the default billing and shipping fields. The extension comes with 24 custom field types.</p>
<ul>
<li>Text</li>
<li>Email</li>
<li>Number</li>
<li>File</li>
<li>Text area</li>
<li>Select (dropdown)</li>
<li>Multi-select</li>
<li>Radio</li>
<li>Checkbox</li>
<li>Multi-checkbox</li>
<li>Password (secret field)</li>
<li>Country</li>
<li>State</li>
<li>Date</li>
<li>Time</li>
<li>Date and time</li>
<li>Date and time local</li>
<li>Week</li>
<li>Phone and, or mobile phone number</li>
<li>Color</li>
<li>VAT (Length and VIES validation)</li>
<li>Message</li>
<li>Privacy</li>
<li>Google reCAPTCHA</li>
</ul>
<p>While creating new fields you can:</p>
<ul>
<li>Make fields mandatory or optional</li>
<li>Make fields read-only (appear as non-editable on My Account pages)</li>
<li>Display fields in order emails and on order detail pages (Admin side)</li>
</ul>
<p><img class="alignnone size-full wp-image-8977339" src="https://woocommerce.com/wp-content/uploads/2021/12/Custom-Field.png" alt="" width="980" height="1195" /></p>
<h2><strong>Automatically assign a role or show a role dropdown</strong></h2>
<p>Automatically assign a user role when a customer submits a form or display a dropdown on the registration form to let customers select the relevant role during registration. You can add selected user roles to the dropdown for customers to choose from.</p>
<p><img class="alignnone size-full wp-image-8977288" src="https://woocommerce.com/wp-content/uploads/2021/12/User-Role-Dropdown.jpg" alt="" width="980" height="395" /></p>
<h2><strong>Manually or automatically approve users</strong></h2>
<p>You can put the form on automatic or manual approval. In case of manual approval, the admin will be able to review the submitted details and manually approve them later.</p>
<p><img class="alignnone size-full wp-image-8977291" src="https://woocommerce.com/wp-content/uploads/2021/12/Auto-or-manually-approve.jpg" alt="" width="980" height="344" /></p>
<h2><strong>Redirect after registration</strong></h2>
<p>Redirect users to custom pages or URLs after their form submissions. You can create a custom thank-you page and show a thank-you message or redirect them straight to the Login page.</p>
<p><img class="alignnone size-full wp-image-8977290" src="https://woocommerce.com/wp-content/uploads/2021/12/Redirect-settings.jpg" alt="" width="980" height="556" /></p>
<h2><strong>Sort fields</strong></h2>
<p>You can sort default billing, shipping fields, and additional custom fields using the drag-and-drop feature available during form creation.</p>
<p><img class="alignnone size-full wp-image-8977286" src="https://woocommerce.com/wp-content/uploads/2021/12/Field-Sorting.jpg" alt="" width="980" height="985" /></p>
<h2><strong>Customize email notifications</strong></h2>
<p>Send email notifications to customers and admins to keep them informed about new registration and account statuses. Customize the following email notifications using the variables pre-included in the extension like {customer-details}, {first-name}, {last-name}, {full-name}, {user-status}, and more.</p>
<ul>
<li>Send new account emails to admin</li>
<li>New account email content (appended to the default WooCommerce welcome email)</li>
<li>Send account approved email to customer</li>
<li>Send account disapproved email to customer</li>
</ul>
<h3><strong>Requirements</strong></h3>
<p>Minimum PHP version: 5.2</p>

Custom Registration Forms Builder

<p>Create custom registration forms based on user roles with Custom Registration Forms Builder for WooCommerce.</p>

Product Inquiry & Chat vs Custom Registration Forms Builder