<h2>Product Inquiry, Chat & WhatsApp Order for WooCommerce</h2>
<p><strong>Product Inquiry, Chat & WhatsApp Order for WooCommerce</strong> is a powerful, all-in-one communication plugin designed to increase customer engagement, reduce cart abandonment, and boost sales. This extension allows customers to send <strong>product inquiries</strong>, ask <strong>pre-sale questions</strong>, start a <strong>WhatsApp chat</strong>, or instantly place an <strong>Order on WhatsApp</strong> directly from your WooCommerce product page.</p>
<p>Whether your store sells customizable items, high-value products, or services that require clarification before purchase, this plugin offers the perfect solution. With instant communication tools like <strong>WooCommerce inquiry forms</strong>, <strong>Ask a Question</strong> button, and <strong>WhatsApp order</strong> options, customers can contact you quickly and confidently—greatly improving trust and conversion rates.</p>
<p>If you’re searching for a <strong>WooCommerce product inquiry plugin</strong>, a <strong>WooCommerce WhatsApp order button</strong>, a <strong>request-a-quote alternative</strong>, or a <strong>pre-sale chat support solution</strong>, this extension gives you everything you need in one simple, easy-to-use plugin.</p>
<h2>Key Features</h2>
<h3><strong>Product Inquiry Features</strong></h3>
<ul>
<li><strong>Product Inquiry Forms</strong><br />
Add customizable <strong>WooCommerce inquiry forms</strong> to product pages or shop archives. Perfect for customers who want to “Ask a Question” before making a purchase.</li>
<li><strong>Phone Number Validation</strong><br />
Built-in international phone number validation with country code selector.</li>
<li><strong>Inquiry Form Popup Modal</strong><br />
Clean, responsive modal popup inquiry form optimized for conversions and user experience.</li>
<li><strong>Storewide or Per-Product Inquiry Buttons</strong><br />
Show inquiry buttons globally or on selected products and categories.</li>
</ul>
<h3><strong>Chat & WhatsApp Order Features</strong></h3>
<ul>
<li><strong>Floating Chat Button</strong><br />
Add a modern, mobile-friendly chat icon anywhere on your WooCommerce store.</li>
<li><strong>WhatsApp Chat Integration</strong><br />
Allow customers to start WhatsApp chat with <strong>pre-filled product details</strong> including product title, link, price, and SKU.</li>
<li><strong>NEW: Order on WhatsApp Button</strong><br />
Add a “<strong>Buy Now on WhatsApp</strong>” button that lets customers place <strong>direct WhatsApp orders</strong> from your product pages. Perfect for stores wanting <strong>WhatsApp checkout</strong> or <strong>one-click WhatsApp ordering</strong>.</li>
<li><strong>WhatsApp Quick Contact</strong><br />
Customizable message templates for faster WhatsApp communication.</li>
</ul>
<h3><strong>Inquiry Management System</strong></h3>
<ul>
<li><strong>Admin Inquiry Dashboard</strong><br />
Manage all product inquiries in one CRM-style admin interface.</li>
<li><strong>Inquiry Status Tracking</strong><br />
Track inquiry progress using statuses: Pending, Replied, Resolved.</li>
<li><strong>Advanced Filters</strong><br />
Filter inquiries by product, date range, inquiry type, and status.</li>
<li><strong>Response History Log</strong><br />
Store and review all WhatsApp and email responses in one place.</li>
<li><strong>Email Notifications</strong><br />
Receive instant email alerts whenever a new product inquiry is submitted.</li>
</ul>
<h3><strong>Customization & Display Controls</strong></h3>
<ul>
<li><strong>Customizable Buttons</strong> – Edit button text, colors, shape, and placement.</li>
<li><strong>Multiple Display Locations</strong> – Show inquiry or WhatsApp buttons on product pages, categories, or shop archives.</li>
<li><strong>Show/Hide Per User Role</strong> – Control visibility for guests, logged-in users, or wholesale roles.</li>
<li><strong>Compatible with All WooCommerce Themes</strong> – Works perfectly with classic and Block themes.</li>
</ul>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Product Inquiry Forms</strong>: Custom inquiry buttons on product and shop pages.</li>
<li><strong>Phone Number Validation</strong>: Country-specific phone formatting.</li>
<li><strong>Chat Integration</strong>: Floating chat and WhatsApp integration.</li>
<li><strong>Inquiry Management</strong>: Manage all product inquiries via simple admin UI.</li>
<li><strong>Advanced Admin Filters</strong>: Filter by status, product, inquiry type, and dates.</li>
<li><strong>Email Notifications</strong>: Immediate notifications for new inquiries.</li>
<li><strong>Customizable Buttons</strong>: Edit style, color, text, and placement.</li>
<li><strong>Multiple Display Locations</strong>: Control visibility of inquiry features.</li>
<li><strong>Inquiry Status Tracking</strong>: Easy Pending → Replied → Resolved workflow.</li>
<li><strong>Direct Chat Links</strong>: Send customers to WhatsApp with pre-filled details.</li>
<li><strong>Response History</strong>: Log of all WhatsApp and email replies.</li>
<li><strong>Status Management</strong>: Dedicated admin tools to manage inquiry state.</li>
<li><strong>Analytics Support</strong>: Track inquiry conversions and engagement rates.</li>
</ul>
<h3>Advantages</h3>
<ul>
<li>Boost customer engagement and increase conversions.</li>
<li>Provide instant communication with WhatsApp and chat integration.</li>
<li>Manage all inquiries from one simplified dashboard.</li>
<li>Increase trust with fast and effective pre-sale support.</li>
<li>Fully customizable and compatible with any WooCommerce setup.</li>
</ul>
<h3>Perfect for:</h3>
<ul>
<li>WooCommerce stores wanting better customer engagement.</li>
<li>Shops needing instant WhatsApp chat and quick contact options.</li>
<li>Businesses that require structured product inquiry management.</li>
<li>Stores aiming to increase conversions using pre-sale support tools.</li>
</ul>
<h3>How It Works</h3>
<ol>
<li><strong>Install and Activate</strong>: Upload plugin or install via WordPress plugin repository.</li>
<li><strong>Configure Settings</strong>: Set up WhatsApp, chat, notifications, and analytics.</li>
<li><strong>Add Inquiry Buttons</strong>: Enable inquiry and WhatsApp buttons on product pages or shop archives.</li>
<li><strong>Manage Inquiries</strong>: View, reply, filter, and update inquiries from the admin dashboard.</li>
<li><strong>Track Engagement</strong>: Use built-in analytics to analyze inquiries and conversions.</li>
</ol>
<h2>Screenshots</h2>
<h4>Product inquiry button on product page</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/product-page.png?w=896" alt="WooCommerce product inquiry button screenshot" width="896" height="462" /></p>
<h4>Inquiry form modal</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/inquiry-form-modal.png?w=896" alt="WooCommerce inquiry form popup" width="896" height="462" /></p>
<h4>Floating WhatsApp button</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/floating-button.png?w=896" alt="WooCommerce floating WhatsApp order button" width="896" height="462" /></p>
<h4>Admin – Product Inquiries list</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Product-Inquiries-listspng.png?w=896" alt="WooCommerce inquiry management dashboard" width="896" height="462" /></p>
<h4>Admin – Inquiry details</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/list-details.png?w=896" alt="WooCommerce product inquiry details" width="896" height="774" /></p>
<h4>Settings – General tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-admin.png?w=896" alt="WooCommerce inquiry plugin settings" width="896" height="462" /></p>
<h4>Settings – Chat tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-chat.png?w=896" alt="WooCommerce WhatsApp chat settings" width="896" height="462" /></p>
<h4>Settings – Advanced tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-advanced.png?w=896" alt="WooCommerce inquiry plugin advanced settings" width="896" height="462" /></p>
<h3>Why You Should Choose This Extension:</h3>
<p>Boost engagement, manage inquiries effortlessly, and convert more visitors into customers with a complete <strong>WooCommerce product inquiry</strong>, <strong>WhatsApp chat</strong>, and <strong>WhatsApp order button</strong> solution.</p>

Product Inquiry & Chat

<p>Boost sales with WooCommerce product inquiry forms, floating WhatsApp chat buttons, and conversion analytics. This WooCommerce WhatsApp plugin lets customers inquire about products, request quotes, and place orders via WhatsApp directly from your store.</p>

<p>Customize My Account for WooCommerce is the best plugin to enhance the default customer dashboard.</p>
<p>The default WooCommerce My Account Page is pretty rigid – a basic design with tabs for orders, downloads, addresses, payment methods, and registration details.</p>
<p>You cannot modify these default tabs or add new ones for extra account details. This leaves your customers with a generic experience that doesn’t serve specific business needs.</p>
<p>Customize My Account for WooCommerce goes beyond this limitation. Add unlimited custom endpoints, reorder menu items with the drag and drop method, and personalize the dashboard content by modifying default content and adding your own.</p>
<p><span class="embed-youtube" style="text-align:center"></span></p>
<p> </p>
<h3>Customize My Account Page Builder</h3>
<h4>Modify Default WooCommerce Endpoints</h4>
<p>Easily modify or disable default WooCommerce endpoints: <i>Dashboard</i>, <i>Orders</i>, <i>Downloads</i>, <i>Addresses</i>, <i>Payment Methods</i>, <i>Account Details</i>, and <i>Logou</i>t.</p>
<p>Control which default WooCommerce endpoints are visible on the customer’s My Account Page with a toggle.</p>
<p><img class="alignnone size-full wp-image-18734005776875" src="https://woocommerce.com/wp-content/uploads/2020/07/Customize-My-Account-for-WooCommerce-Dashboard.png" alt="" width="980" height="494" /></p>
<h4>Add Custom Endpoints</h4>
<p>Add unlimited custom endpoints using Customize My Account for WooCommerce. You can specify the label, slug, icon, and add content as you wish.</p>
<p><img class="alignnone size-full wp-image-18734005776882" src="https://woocommerce.com/wp-content/uploads/2020/07/Add-Custom-Endpoint.png" alt="" width="980" height="540" /></p>
<h4>Create Unlimited Links</h4>
<p>Add unlimited menu items redirecting users to other pages within your store or external websites. You can have the link open in the same tab or a new tab in the user’s browser.</p>
<p><img class="alignnone size-full wp-image-18734005776885" src="https://woocommerce.com/wp-content/uploads/2020/07/Add-Unlimited-Links.png" alt="" width="980" height="487" /></p>
<h4>Groups for Related Endpoints</h4>
<p>You can group similar endpoints and links together to keep your dashboard structured and organized. This helps your customers navigate you store better.</p>
<p><img class="alignnone size-full wp-image-18734005776877" src="https://woocommerce.com/wp-content/uploads/2020/07/Groups-for-Related-Endpoints.png" alt="" width="980" height="513" /></p>
<h4>Drag and Drop Endpoints</h4>
<p>Re-order endpoints and links within the My Account Page easily through the drag and drop interface. You can re-arrange both default and custom tabs using this method.</p>
<p><img class="alignnone size-full wp-image-18734005776902" src="https://woocommerce.com/wp-content/uploads/2020/07/Drag-and-Drop-Tool-Customize-My-Account-Page-for-WooCommerce.gif" alt="" width="436" height="604" /></p>
<h3>Customize My Account Page Customizer</h3>
<h4>Predefined Layouts, Styles, and Color Palette</h4>
<p>Create stunning customer dashboard in seconds using the pre-built menu layouts, styles, and color palettes. You can extend default color palettes and create a custom one to match your brand.</p>
<p><img class="alignnone size-full wp-image-18734005776878" src="https://woocommerce.com/wp-content/uploads/2020/07/Prebuilt-layouts.png" alt="" width="980" height="436" /></p>
<h4>Built-in Customizer with Live Preview</h4>
<p>Change colors to match your brand palette, adjust fonts to match your site typography, and modify spacing to create a cohesive experience that feels like part of your store. Preview the changes in real time before you<img class="alignnone size-full wp-image-18734005776908" style="letter-spacing: -0.176px" src="https://woocommerce.com/wp-content/uploads/2020/07/Built-in-Customizer.png" alt="" width="980" height="477" /><span style="letter-spacing: -0.011em"> hit the Save button.</span><span style="letter-spacing: -0.011em"> </span></p>
<h4>Visual Styling Options for Endpoints</h4>
<p>Change the label and icon of individual endpoints to your liking. Choose from the available icons or upload your own. You can style the endpoint further using custom classes.</p>
<h4>Profile Pictures</h4>
<p>Allow customers to upload custom profile images for their account page. It supports png and jpg file types and default placeholders.</p>
<p><img class="alignnone size-full wp-image-18734005776879" src="https://woocommerce.com/wp-content/uploads/2020/07/Profile-Picture.png" alt="" width="980" height="479" /></p>
<h3>Personalization</h3>
<h4>Custom Account Page Content</h4>
<p>Customize content on the WooCommerce My Account page using our WYSIWYG editor. Add rich content with formatted text, media, and custom HTML code. You can also integrate content from your theme and plugins through shortcodes.</p>
<p><img class="alignnone size-full wp-image-18734005776873" src="https://woocommerce.com/wp-content/uploads/2020/07/Custom-Content.png" alt="" width="980" height="684" /></p>
<h4>User Role Specific Endpoints</h4>
<p>By default, endpoints are visible to all users. However, you can configure conditions for endpoints to appear only for specific user roles.</p>
<p><img class="alignnone size-full wp-image-18734005776881" src="https://woocommerce.com/wp-content/uploads/2020/07/User-Role-Specific-Endpoint.png" alt="" width="980" height="177" /></p>
<h4>Default Endpoint</h4>
<p>Choose which tab is displayed first whenever a customer visits their My Account Page.</p>
<p><img class="alignnone size-full wp-image-18734005776872" src="https://woocommerce.com/wp-content/uploads/2020/07/Change-Default-Endpoint.png" alt="" width="980" height="288" /></p>
<h4>Smart Tags for Personalized Content</h4>
<p>Personalize content for your customers by using smart tags: User ID, User Name, User Email, First Name, Last Name, User Display Name, User IP Address, Site Name, Site URL, Page URL, Current Date, Current Time, Billing Address, Billing Company, Shipping Address, and Shipping Company.</p>
<p><img class="alignnone size-full wp-image-18734005776880" src="https://woocommerce.com/wp-content/uploads/2020/07/Smart-Tags-for-Personalization.png" alt="" width="857" height="645" /></p>
<h3>Translation Ready</h3>
<p>Customize My Account for WooCommerce is translation-ready out of the box, allowing you to reach local audiences in their native languages. Supported translation plugins:</p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">WPML (The WordPress Multilingual Plugin)</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Polylang</li>
</ul>
<h3>Developer Options</h3>
<p><img class="alignnone size-full wp-image-18734005776876" src="https://woocommerce.com/wp-content/uploads/2020/07/Developers-Settings.png" alt="" width="980" height="582" /></p>
<h4>AJAX Account Navigation</h4>
<p>Ensure a smooth customer experience by avoiding full-page reloads during navigation.</p>
<h4>Account Page Libraries</h4>
<p>Control which CSS and JS libraries are loaded on the WooCommerce account page.</p>
<h3>Compatibility with third-party WooCommerce plugins</h3>
<p>Currently, the plugin is by default compatible with the following plugins</p>
<ol>
<li><a href="https://woocommerce.com/products/woocommerce-bookings/" target="_blank" rel="noopener">WooCommerce Bookings</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-subscription-downloads/" target="_blank" rel="noopener">WooCommerce Subscription Downloads</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-subscriptions/" target="_blank" rel="noopener">WooCommerce Subscriptions</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-memberships/" target="_blank" rel="noopener">WooCommerce Memberships</a> by SkyVerge</li>
</ol>
<p>For more information, please refer to our <a href="https://woocommerce.com/document/customize-my-account-for-woocommerce/" target="_blank" rel="noopener noreferrer">documentation.</a></p>
<p>You can also check out this detailed article on <a href="https://themegrill.com/blog/how-to-customize-my-account-page-in-woocommerce/" target="_blank" rel="noopener">How to customize My Account Page for WooCommerce</a> step-by-step plugin implementation.</p>

Customize My Account

<p><span class="TextRun SCXW207275085 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW207275085 BCX8">Customize the default WooCommerce My Account Page. Add unlimited menu tabs, manage </span><span class="NormalTextRun SCXW207275085 BCX8">endpoints</span> <span class="NormalTextRun SCXW207275085 BCX8">and </span><span class="NormalTextRun SCXW207275085 BCX8">display personalized content in </span><span class="NormalTextRun SCXW207275085 BCX8">the </span><span class="NormalTextRun SCXW207275085 BCX8">customer dashboard</span><span class="NormalTextRun SCXW207275085 BCX8">.</span></span><span class="EOP SCXW207275085 BCX8" data-ccp-props="{}"> </span></p>

Product Inquiry & Chat vs Customize My Account