<h2>Product Inquiry, Chat & WhatsApp Order for WooCommerce</h2>
<p><strong>Product Inquiry, Chat & WhatsApp Order for WooCommerce</strong> is a powerful, all-in-one communication plugin designed to increase customer engagement, reduce cart abandonment, and boost sales. This extension allows customers to send <strong>product inquiries</strong>, ask <strong>pre-sale questions</strong>, start a <strong>WhatsApp chat</strong>, or instantly place an <strong>Order on WhatsApp</strong> directly from your WooCommerce product page.</p>
<p>Whether your store sells customizable items, high-value products, or services that require clarification before purchase, this plugin offers the perfect solution. With instant communication tools like <strong>WooCommerce inquiry forms</strong>, <strong>Ask a Question</strong> button, and <strong>WhatsApp order</strong> options, customers can contact you quickly and confidently—greatly improving trust and conversion rates.</p>
<p>If you’re searching for a <strong>WooCommerce product inquiry plugin</strong>, a <strong>WooCommerce WhatsApp order button</strong>, a <strong>request-a-quote alternative</strong>, or a <strong>pre-sale chat support solution</strong>, this extension gives you everything you need in one simple, easy-to-use plugin.</p>
<h2>Key Features</h2>
<h3><strong>Product Inquiry Features</strong></h3>
<ul>
<li><strong>Product Inquiry Forms</strong><br />
Add customizable <strong>WooCommerce inquiry forms</strong> to product pages or shop archives. Perfect for customers who want to “Ask a Question” before making a purchase.</li>
<li><strong>Phone Number Validation</strong><br />
Built-in international phone number validation with country code selector.</li>
<li><strong>Inquiry Form Popup Modal</strong><br />
Clean, responsive modal popup inquiry form optimized for conversions and user experience.</li>
<li><strong>Storewide or Per-Product Inquiry Buttons</strong><br />
Show inquiry buttons globally or on selected products and categories.</li>
</ul>
<h3><strong>Chat & WhatsApp Order Features</strong></h3>
<ul>
<li><strong>Floating Chat Button</strong><br />
Add a modern, mobile-friendly chat icon anywhere on your WooCommerce store.</li>
<li><strong>WhatsApp Chat Integration</strong><br />
Allow customers to start WhatsApp chat with <strong>pre-filled product details</strong> including product title, link, price, and SKU.</li>
<li><strong>NEW: Order on WhatsApp Button</strong><br />
Add a “<strong>Buy Now on WhatsApp</strong>” button that lets customers place <strong>direct WhatsApp orders</strong> from your product pages. Perfect for stores wanting <strong>WhatsApp checkout</strong> or <strong>one-click WhatsApp ordering</strong>.</li>
<li><strong>WhatsApp Quick Contact</strong><br />
Customizable message templates for faster WhatsApp communication.</li>
</ul>
<h3><strong>Inquiry Management System</strong></h3>
<ul>
<li><strong>Admin Inquiry Dashboard</strong><br />
Manage all product inquiries in one CRM-style admin interface.</li>
<li><strong>Inquiry Status Tracking</strong><br />
Track inquiry progress using statuses: Pending, Replied, Resolved.</li>
<li><strong>Advanced Filters</strong><br />
Filter inquiries by product, date range, inquiry type, and status.</li>
<li><strong>Response History Log</strong><br />
Store and review all WhatsApp and email responses in one place.</li>
<li><strong>Email Notifications</strong><br />
Receive instant email alerts whenever a new product inquiry is submitted.</li>
</ul>
<h3><strong>Customization & Display Controls</strong></h3>
<ul>
<li><strong>Customizable Buttons</strong> – Edit button text, colors, shape, and placement.</li>
<li><strong>Multiple Display Locations</strong> – Show inquiry or WhatsApp buttons on product pages, categories, or shop archives.</li>
<li><strong>Show/Hide Per User Role</strong> – Control visibility for guests, logged-in users, or wholesale roles.</li>
<li><strong>Compatible with All WooCommerce Themes</strong> – Works perfectly with classic and Block themes.</li>
</ul>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Product Inquiry Forms</strong>: Custom inquiry buttons on product and shop pages.</li>
<li><strong>Phone Number Validation</strong>: Country-specific phone formatting.</li>
<li><strong>Chat Integration</strong>: Floating chat and WhatsApp integration.</li>
<li><strong>Inquiry Management</strong>: Manage all product inquiries via simple admin UI.</li>
<li><strong>Advanced Admin Filters</strong>: Filter by status, product, inquiry type, and dates.</li>
<li><strong>Email Notifications</strong>: Immediate notifications for new inquiries.</li>
<li><strong>Customizable Buttons</strong>: Edit style, color, text, and placement.</li>
<li><strong>Multiple Display Locations</strong>: Control visibility of inquiry features.</li>
<li><strong>Inquiry Status Tracking</strong>: Easy Pending → Replied → Resolved workflow.</li>
<li><strong>Direct Chat Links</strong>: Send customers to WhatsApp with pre-filled details.</li>
<li><strong>Response History</strong>: Log of all WhatsApp and email replies.</li>
<li><strong>Status Management</strong>: Dedicated admin tools to manage inquiry state.</li>
<li><strong>Analytics Support</strong>: Track inquiry conversions and engagement rates.</li>
</ul>
<h3>Advantages</h3>
<ul>
<li>Boost customer engagement and increase conversions.</li>
<li>Provide instant communication with WhatsApp and chat integration.</li>
<li>Manage all inquiries from one simplified dashboard.</li>
<li>Increase trust with fast and effective pre-sale support.</li>
<li>Fully customizable and compatible with any WooCommerce setup.</li>
</ul>
<h3>Perfect for:</h3>
<ul>
<li>WooCommerce stores wanting better customer engagement.</li>
<li>Shops needing instant WhatsApp chat and quick contact options.</li>
<li>Businesses that require structured product inquiry management.</li>
<li>Stores aiming to increase conversions using pre-sale support tools.</li>
</ul>
<h3>How It Works</h3>
<ol>
<li><strong>Install and Activate</strong>: Upload plugin or install via WordPress plugin repository.</li>
<li><strong>Configure Settings</strong>: Set up WhatsApp, chat, notifications, and analytics.</li>
<li><strong>Add Inquiry Buttons</strong>: Enable inquiry and WhatsApp buttons on product pages or shop archives.</li>
<li><strong>Manage Inquiries</strong>: View, reply, filter, and update inquiries from the admin dashboard.</li>
<li><strong>Track Engagement</strong>: Use built-in analytics to analyze inquiries and conversions.</li>
</ol>
<h2>Screenshots</h2>
<h4>Product inquiry button on product page</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/product-page.png?w=896" alt="WooCommerce product inquiry button screenshot" width="896" height="462" /></p>
<h4>Inquiry form modal</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/inquiry-form-modal.png?w=896" alt="WooCommerce inquiry form popup" width="896" height="462" /></p>
<h4>Floating WhatsApp button</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/floating-button.png?w=896" alt="WooCommerce floating WhatsApp order button" width="896" height="462" /></p>
<h4>Admin – Product Inquiries list</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Product-Inquiries-listspng.png?w=896" alt="WooCommerce inquiry management dashboard" width="896" height="462" /></p>
<h4>Admin – Inquiry details</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/list-details.png?w=896" alt="WooCommerce product inquiry details" width="896" height="774" /></p>
<h4>Settings – General tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-admin.png?w=896" alt="WooCommerce inquiry plugin settings" width="896" height="462" /></p>
<h4>Settings – Chat tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-chat.png?w=896" alt="WooCommerce WhatsApp chat settings" width="896" height="462" /></p>
<h4>Settings – Advanced tab</h4>
<p><img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-advanced.png?w=896" alt="WooCommerce inquiry plugin advanced settings" width="896" height="462" /></p>
<h3>Why You Should Choose This Extension:</h3>
<p>Boost engagement, manage inquiries effortlessly, and convert more visitors into customers with a complete <strong>WooCommerce product inquiry</strong>, <strong>WhatsApp chat</strong>, and <strong>WhatsApp order button</strong> solution.</p>

Product Inquiry & Chat

<p>Boost sales with WooCommerce product inquiry forms, floating WhatsApp chat buttons, and conversion analytics. This WooCommerce WhatsApp plugin lets customers inquire about products, request quotes, and place orders via WhatsApp directly from your store.</p>

<div class="woo-sc-box" style="background: #fff;border: 1px solid #cfb9f6;border-left-width: 1px !important;border-radius: 5px;color: #000000;margin: 2em 0;padding: 17px">
<h2><strong>Highlights</strong></h2>
<ul class="wccom-tick-list-secondary" style="line-height: 1.8em;color #ffffff;margin-bottom: 18px">
<li><strong>Make My Account page more usable, modern, & appealing </strong></li>
<li><strong>Add sections suited to your business and audience</strong></li>
<li><strong>Promote products and showcase promotions</strong></li>
<li><strong>Add role-specific endpoints to offer role-specific promotions</strong></li>
<li><strong>Collect useful customer information for better decision-making</strong></li>
</ul>
</div>
<h2 style="text-align: center">Transform My-Account Experience</h2>
<p>My Account page is one of the most frequently visited yet neglected parts of your online store since it contains very limited content. Adding more content serves as an opportunity to increase customer engagement, build stronger connections, and offer a convenient user experience.</p>
<p>With WooCommerce my account page editor you can add more content and customize the My Account section of your site. Create multiple endpoints and customize the layout to make it more appealing. Adding more content to endpoints allows you to promote sales, deals, guides, digital downloads, customer information, and more.</p>
<hr />
<div class="twocol-one">
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003594550" src="https://woocommerce.com/wp-content/uploads/2020/07/icons_75632-1.png?w=150&h=150&crop=1" alt="" width="68" height="68" /></p>
<h3>Better User Experience</h3>
<p>Show a detailed dashboard and add custom endpoints to provide maximum information to customers without leaving the My Account section.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595103 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/3699469-e1713879836643.png" alt="" width="68" height="68" /></p>
<h3>Streamlined Navigation</h3>
<p>Creating multiple endpoints and grouped endpoints improves navigation, making it easier for users to find relevant information quickly</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595122 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/127689-200-1-e1713880102568.png" alt="" width="68" height="68" /></p>
<h3>Increased Engagement</h3>
<p>Showcase your latest product releases and promotions to increase customer engagement from my account section of your customers.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003612779" src="https://woocommerce.com/wp-content/uploads/2020/07/2024-04-26_15-24-04-removebg-preview.png" alt="" width="77" height="68" /></p>
<h3>Detailed Dashboard</h3>
<p>Provide your customers with information such as order history, wishlist products, downloads, reward points, etc. In addition to this, you can allow customers to upload custom avatars and profile pictures.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595159 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/eye-icon-1-e1713880303359.png" alt="" width="68" height="48" /></p>
<p><strong>Visual Appeal</strong></p>
<p>Customizing the layout and design of the My Account page enhances its visual appeal, making it more engaging and user-friendly.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595170 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/64934-e1713880408677.png" alt="" width="68" height="68" /></p>
<h3><strong>Convenience</strong></h3>
<p>Easy access to account information, order history, and account management tools enhances user convenience.</p>
<hr />
</div>
<div class="twocol-one last">
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003594612" src="https://woocommerce.com/wp-content/uploads/2020/07/1212121212121-removebg-preview.png" alt="" width="73" height="68" /></p>
<h3>Highly Customizable</h3>
<p>From dashboard layout to sorting the order of endpoints, this extension provides extensive customization options, making it a perfect fit for your store.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595182 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/2405070-e1713880508957.png" alt="" width="68" height="68" /></p>
<h3><strong>Content Expansion</strong></h3>
<p>Adding more content to endpoints allows for the promotion of sales, deals, guides, digital downloads, and other valuable resources, enriching the user experience.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595194 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/layout5_120471-e1713880604677.png" alt="" width="68" height="68" /></p>
<h3><strong>Layout Customization</strong></h3>
<p>Customizing the layout of the My Account page enables businesses to create a unique and branded experience for their customers.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595222 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/free-dashboard-1739866-1481441-e1713880930507.webp" alt="" width="68" height="68" /></p>
<h3><strong>Dashboard Customization</strong></h3>
<p>Displaying a dashboard with detailed customer information, including order status, account details, and personalized recommendations, enhances usability and engagement.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595245 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/download__6_-removebg-preview-e1713881169179.png" alt="" width="68" height="68" /></p>
<h3><strong>Branding Opportunities</strong></h3>
<p>Customizing with your brand colors, logo, and messaging reinforces brand identity and fosters brand recognition among users.</p>
<hr />
<p style="margin-bottom: 1em"><img class="alignnone wp-image-18734003595266 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/earth-globe-tool-e1713881373180.png" alt="" width="68" height="68" /></p>
<h3>Translation Ready</h3>
<p>WPML support ensures ease of usage for users from all around the world.</p>
<hr />
</div>
<h2><strong>Features:</strong></h2>
<ul>
<li>New and Improved UI (<strong>New</strong>)</li>
<li><span style="font-weight: 400">Customize My Account Page and add more content </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Create and edit multiple endpoints</span></li>
<li>Add links, pages, or content using our WYSIWYG editor.</li>
<li style="font-weight: 400"><span style="font-weight: 400">Edit or remove default endpoints</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Choose from various endpoint types: </span>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Simple</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Link </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Grouped</span></li>
</ul>
</li>
<li style="font-weight: 400"><span style="font-weight: 400">Drag & drop to change endpoint order</span></li>
<li>Customize endpoints slug</li>
<li style="font-weight: 400"><span style="font-weight: 400">Create user role-specific endpoints</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize My Account page layout and color schemes</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to add a profile picture </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display a user dashboard with information of your choice (<strong>New</strong>)</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Insert account and affiliate links to the My Account page (<strong>New</strong>)</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Adjust dashboard layout and visuals through custom CSS (<strong>New</strong>)</span></li>
</ul>
<h2><strong>Add links or content using our WYSIWYG editor</strong></h2>
<p>With WooCommerce My Account Page editor, you can add multiple types of endpoints to display your information as you see fit. You can add links to different internal or external URLs and add products, categories, pages, or content using our WYSIWYG editor. While creating new endpoints you can:</p>
<ul>
<li>Customize endpoint menu title</li>
<li>Enter custom endpoint slug</li>
<li>Choose from available endpoint icons</li>
<li>Restrict endpoint by user roles</li>
<li>Choose endpoint type
<ul>
<li>Single (A simple endpoint created using editor)</li>
<li>Page (Endpoint linking to a page)</li>
<li>Link (Endpoint with an external or internal link to any URL)</li>
<li>Group (Make this as group and link the existing endpoints to it)</li>
</ul>
</li>
<li>Add endpoint content using editor</li>
</ul>
<p><img class="alignnone wp-image-18734004047784 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/my-account-custom-content.png" alt="my account page customizer for woocommerce" width="1400" height="696" /></p>
<h2><strong>Grouped endpoint<br />
</strong></h2>
<p>The group feature enables you to add similar items to the my account page menu and keep it tidily displayed under one menu heading. Along with the new items, you can also group the default my account tabs.</p>
<p> </p>
<p><img class="alignnone wp-image-18734004047788 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/grouped-endpoinsts-my-account-woocommerce.gif" alt="my account page customizer for woocommerce" width="841" height="694" /></p>
<h2><span style="font-weight: 400">Edit & Sort New & Default Endpoints </span></h2>
<p><span style="font-weight: 400">With an easy-to-use drag-and-drop reorder feature, you can adjust the sorting of the new and default endpoints as you like. Display the default and custom endpoints in the desired sequences and highlight the important endpoints by placing them above.</span></p>
<p><span style="font-weight: 400">Each endpoint can be edited and viewed from a log, and you can hide unwanted endpoints to ensure only relevant content is displayed. </span></p>
<p><img class="alignnone wp-image-18734004047795 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/sort-and-order-endpoints-my-account-woocommerce.png" alt="my account page customizer for woocommerce" width="706" height="1062" /></p>
<h2><span style="font-weight: 400">Create User Role Specific Endpoints </span></h2>
<p><span style="font-weight: 400">You can create endpoints specific to desired user roles. This allows you to target the right audience and display appropriate content. As you create endpoints, you can display each to different audiences, ensuring maximum effectiveness. </span></p>
<p><img class="alignnone wp-image-18734004047819 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/role-specific-endpoints-my-account-for-woocommerce.png" alt="my account page customizer for woocommerce" width="2250" height="1867" /></p>
<h2><span style="font-weight: 400">Choose from Multiple Layout & Customization Options </span></h2>
<p><span style="font-weight: 400">With the WooCommerce My Account Page design plugin, you can control the layout and design of the My Account Page by selecting from various customization options.</span> <span style="font-weight: 400">You can choose from the following endpoint themes: </span></p>
<ul>
<li style="font-weight: 400"><b>Theme Style: </b><span style="font-weight: 400">Default layout </span></li>
<li style="font-weight: 400"><b>Sidebar Left Menu: </b><span style="font-weight: 400">Endpoints displayed on the left side </span></li>
<li style="font-weight: 400"><b>Sidebar Right Menu: </b><span style="font-weight: 400">Endpoints on the right, and content on the left </span></li>
<li><strong>Top Tabs</strong>: Endpoints at the top and content displayed below</li>
</ul>
<p><img class="alignnone wp-image-18734004047838 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/layout-options-my-account-woocommerce.png" alt="my account page customizer for woocommerce" width="776" height="308" /></p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-3-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/07\/My-account-custom-design-right.png","id":"6909524","title":"My account custom design right","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/07\/Right-layout.png","id":"6909525","title":"Right layout","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/07\/Tab-layout.png","id":"6909526","title":"Tab layout","alt":"","caption":"","itemprop":"image"}]"></div>
<h2><strong>Allow Customers to Upload Custom Avatar</strong></h2>
<p>Enabling the custom avatar option allows customers to upload a photo of their choice. This increases customer engagement and helps users connect with your site.<strong><br />
</strong></p>
<p><img class="alignnone wp-image-18734004047844 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/custom-avatar-my-account-page-woocommerce.png" alt="my account page customizer for woocommerce" width="2047" height="1778" /></p>
<h2><strong>Hide default endpoints</strong></h2>
<p>My Account Page Editor is a powerful extension that enables you to not only add new menu items but also to hide standard WooCommerce My Account page tabs.</p>
<p><img class="alignnone wp-image-18734004047858 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/hide-endpoints-my-account-page-woocommerce.png" alt="my account page customizer for woocommerce" width="725" height="290" /></p>
<h2><span style="font-weight: 400">Add Redirect Links to My Account Page</span></h2>
<p><span style="font-weight: 400">You can add Account and Affiliate links to the My Account page with a few clicks. Choose the name, link, and icon class, and add multiple links as you wish. The Account links are helpful when you want to add a link to an endpoint on the user dashboard. If you wish to showcase your affiliate program, you can also add the affiliate links here.</span></p>
<p><img class="alignnone wp-image-18734004047849 size-full" src="https://woocommerce.com/wp-content/uploads/2020/07/add-custom-links-in-endpoints-my-account-woocommerce.png" alt="my account page customizer for woocommerce" width="1828" height="771" /></p>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.6</p>

My Account Page Editor

<p>Customize your customers’ my account page to include additional important information. Add custom endpoints and edit/remove default endpoints.</p>

Product Inquiry & Chat vs My Account Page Editor