<h2>Product Inquiry, Chat & WhatsApp Order for WooCommerce</h2>
Product Inquiry, Chat & WhatsApp Order for WooCommerce is a powerful, all-in-one communication plugin designed to increase customer engagement, reduce cart abandonment, and boost sales. This extension allows customers to send product inquiries, ask pre-sale questions, start a WhatsApp chat, or instantly place an Order on WhatsApp directly from your WooCommerce product page.
Whether your store sells customizable items, high-value products, or services that require clarification before purchase, this plugin offers the perfect solution. With instant communication tools like WooCommerce inquiry forms, Ask a Question button, and WhatsApp order options, customers can contact you quickly and confidently—greatly improving trust and conversion rates.
If you’re searching for a WooCommerce product inquiry plugin, a WooCommerce WhatsApp order button, a request-a-quote alternative, or a pre-sale chat support solution, this extension gives you everything you need in one simple, easy-to-use plugin.
<h2>Key Features</h2>
<h3>Product Inquiry Features</h3>
<ul>
<li>Product Inquiry Forms 
Add customizable WooCommerce inquiry forms to product pages or shop archives. Perfect for customers who want to “Ask a Question” before making a purchase.</li>
<li>Phone Number Validation 
Built-in international phone number validation with country code selector.</li>
<li>Inquiry Form Popup Modal 
Clean, responsive modal popup inquiry form optimized for conversions and user experience.</li>
<li>Storewide or Per-Product Inquiry Buttons 
Show inquiry buttons globally or on selected products and categories.</li>
</ul>
<h3>Chat & WhatsApp Order Features</h3>
<ul>
<li>Floating Chat Button 
Add a modern, mobile-friendly chat icon anywhere on your WooCommerce store.</li>
<li>WhatsApp Chat Integration 
Allow customers to start WhatsApp chat with pre-filled product details including product title, link, price, and SKU.</li>
<li>NEW: Order on WhatsApp Button 
Add a “Buy Now on WhatsApp” button that lets customers place direct WhatsApp orders from your product pages. Perfect for stores wanting WhatsApp checkout or one-click WhatsApp ordering.</li>
<li>WhatsApp Quick Contact 
Customizable message templates for faster WhatsApp communication.</li>
</ul>
<h3>Inquiry Management System</h3>
<ul>
<li>Admin Inquiry Dashboard 
Manage all product inquiries in one CRM-style admin interface.</li>
<li>Inquiry Status Tracking 
Track inquiry progress using statuses: Pending, Replied, Resolved.</li>
<li>Advanced Filters 
Filter inquiries by product, date range, inquiry type, and status.</li>
<li>Response History Log 
Store and review all WhatsApp and email responses in one place.</li>
<li>Email Notifications 
Receive instant email alerts whenever a new product inquiry is submitted.</li>
</ul>
<h3>Customization & Display Controls</h3>
<ul>
<li>Customizable Buttons – Edit button text, colors, shape, and placement.</li>
<li>Multiple Display Locations – Show inquiry or WhatsApp buttons on product pages, categories, or shop archives.</li>
<li>Show/Hide Per User Role – Control visibility for guests, logged-in users, or wholesale roles.</li>
<li>Compatible with All WooCommerce Themes – Works perfectly with classic and Block themes.</li>
</ul>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li>Product Inquiry Forms: Custom inquiry buttons on product and shop pages.</li>
<li>Phone Number Validation: Country-specific phone formatting.</li>
<li>Chat Integration: Floating chat and WhatsApp integration.</li>
<li>Inquiry Management: Manage all product inquiries via simple admin UI.</li>
<li>Advanced Admin Filters: Filter by status, product, inquiry type, and dates.</li>
<li>Email Notifications: Immediate notifications for new inquiries.</li>
<li>Customizable Buttons: Edit style, color, text, and placement.</li>
<li>Multiple Display Locations: Control visibility of inquiry features.</li>
<li>Inquiry Status Tracking: Easy Pending → Replied → Resolved workflow.</li>
<li>Direct Chat Links: Send customers to WhatsApp with pre-filled details.</li>
<li>Response History: Log of all WhatsApp and email replies.</li>
<li>Status Management: Dedicated admin tools to manage inquiry state.</li>
<li>Analytics Support: Track inquiry conversions and engagement rates.</li>
</ul>
<h3>Advantages</h3>
<ul>
<li>Boost customer engagement and increase conversions.</li>
<li>Provide instant communication with WhatsApp and chat integration.</li>
<li>Manage all inquiries from one simplified dashboard.</li>
<li>Increase trust with fast and effective pre-sale support.</li>
<li>Fully customizable and compatible with any WooCommerce setup.</li>
</ul>
<h3>Perfect for:</h3>
<ul>
<li>WooCommerce stores wanting better customer engagement.</li>
<li>Shops needing instant WhatsApp chat and quick contact options.</li>
<li>Businesses that require structured product inquiry management.</li>
<li>Stores aiming to increase conversions using pre-sale support tools.</li>
</ul>
<h3>How It Works</h3>
<ol>
<li>Install and Activate: Upload plugin or install via WordPress plugin repository.</li>
<li>Configure Settings: Set up WhatsApp, chat, notifications, and analytics.</li>
<li>Add Inquiry Buttons: Enable inquiry and WhatsApp buttons on product pages or shop archives.</li>
<li>Manage Inquiries: View, reply, filter, and update inquiries from the admin dashboard.</li>
<li>Track Engagement: Use built-in analytics to analyze inquiries and conversions.</li>
</ol>
<h2>Screenshots</h2>
<h4>Product inquiry button on product page</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/product-page.png?w=896" alt="WooCommerce product inquiry button screenshot" width="896" height="462" />
<h4>Inquiry form modal</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/inquiry-form-modal.png?w=896" alt="WooCommerce inquiry form popup" width="896" height="462" />
<h4>Floating WhatsApp button</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/floating-button.png?w=896" alt="WooCommerce floating WhatsApp order button" width="896" height="462" />
<h4>Admin – Product Inquiries list</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/Product-Inquiries-listspng.png?w=896" alt="WooCommerce inquiry management dashboard" width="896" height="462" />
<h4>Admin – Inquiry details</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/list-details.png?w=896" alt="WooCommerce product inquiry details" width="896" height="774" />
<h4>Settings – General tab</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-admin.png?w=896" alt="WooCommerce inquiry plugin settings" width="896" height="462" />
<h4>Settings – Chat tab</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-chat.png?w=896" alt="WooCommerce WhatsApp chat settings" width="896" height="462" />
<h4>Settings – Advanced tab</h4>
<img src="https://woocommerce.com/wp-content/uploads/2025/11/Settings-advanced.png?w=896" alt="WooCommerce inquiry plugin advanced settings" width="896" height="462" />
<h3>Why You Should Choose This Extension:</h3>
Boost engagement, manage inquiries effortlessly, and convert more visitors into customers with a complete WooCommerce product inquiry, WhatsApp chat, and WhatsApp order button solution.

Product Inquiry & Chat

Boost sales with WooCommerce product inquiry forms, floating WhatsApp chat buttons, and conversion analytics. This WooCommerce WhatsApp plugin lets customers inquire about products, request quotes, and place orders via WhatsApp directly from your store.

<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.
The Order Messenger for WooCommerce plugin provides the most comfortable communication channel for customers and a business – a chat room.
 Customers can ask questions. Admins can provide additional information regarding orders.
Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.
Improve your customers’ experience – communicate at any point in the purchasing process.
<h2>Features</h2>
<ul>
<li style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</li>
<li style="font-weight: 400">Share files between customers and admins.</li>
<li style="font-weight: 400">Images preview in chatrooms.</li>
<li style="font-weight: 400">See whether customers read messages or not.</li>
<li style="font-weight: 400">Automatically send messages related to products when customers make purchases.</li>
<li style="font-weight: 400">Allow instant access to a chatroom from an orders list.</li>
</ul>
Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.
<ul>
<li style="font-weight: 400"> Customize the color theme for the chatroom.</li>
<li style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</li>
<li style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</li>
<li style="font-weight: 400">Customize your message signature.</li>
</ul>
<h2>How it looks to customers</h2>
Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. 
<img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" />
This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.
<img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" />
Every communication is saved, so tracking the orders’ progress is easy.
<h2>How it works for the admin</h2>
A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.
<img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" />
Purchase message setup:
<img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" />
The shop owner’s side makes sharing important information with their customers and collecting feedback easy.
If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.
Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.
<h2>API and hooks</h2>
The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.
Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.
 
<img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" />

Order Chatroom

A simple and clean chatroom for your customers. Receive order feedback and improve your services.

Product Inquiry & Chat vs Order Chatroom