<ul class="wccom-tick-list-primary">
<li>Show WhatsApp inquiry button for specific products or categories.</li>
<li>Restrict visibility by customer role.</li>
<li>Allow to guest user WhatsApp inquiry</li>
<li>Auto-show when stock is low.</li>
<li>Custom WhatsApp number for receiving inquiries.</li>
<li>Front-end popup form for easy customer input.</li>
<li>Auto-send structured inquiry details to WhatsApp.</li>
<li>Save all inquiries in WooCommerce admin with unique IDs.</li>
</ul>
<hr />
<h2>Product inquiry via WhatsApp on WooCommerce</h2>
<p>The Product Inquiry via WhatsApp plugin makes it easy for customers to reach you directly through WhatsApp from your WooCommerce store. <b></b></p>
<ul>
<li>From the admin settings, you can:</li>
<li>Add your WhatsApp number</li>
<li>Select specific products or categories</li>
<li>Restrict the button by user role</li>
<li>Set a stock level at which the WhatsApp inquiry button appears automatically</li>
</ul>
<p>On the product page, customers see an “Inquiry via WhatsApp” button. When clicked, a simple popup form appears, asking for their name, required quantity, required date, and any additional message. Once submitted, the plugin sends all details to your WhatsApp including product name, quantity, total price, customer message, and a unique inquiry token. The inquiry is also saved in the WooCommerce admin for future reference.</p>
<h2> </h2>
<h2>Simple Settings Panel</h2>
<p>You can easily Enable or disable the feature and configure all options from in WooCommerce settings. <img class="alignnone size-large wp-image-18734005628787" src="https://woocommerce.com/wp-content/uploads/2025/08/product-inqury-on-whatsapp-active-setting_1cb78e.png?w=980" alt="" width="980" height="496" /></p>
<h2>Custom WhatsApp Number</h2>
<p>Easily set the WhatsApp number where inquiries will be sent. <img class="alignnone size-large wp-image-18734005628786" src="https://woocommerce.com/wp-content/uploads/2025/08/Woocommerce-proudct-inqury-add-whatsapp-number_539457.png?w=980" alt="" width="980" height="496" /></p>
<h2>Stock-based Trigger</h2>
<p>Automatically display the inquiry button when stock drops below your chosen threshold. <img class="alignnone size-large wp-image-18734005628785" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-product-inqury-out-of-stock-details_bca111.png?w=980" alt="" width="980" height="496" /></p>
<h2>Product/Category Selection</h2>
<p>You can easily Choose Whole shop, specific product and category where the inquiry button should appear. <img class="alignnone size-large wp-image-18734005628784" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-applied-on-specific-product-and-category-on-whatsapp_15e3fe.png?w=980" alt="" width="980" height="496" /></p>
<h2>Role-based Visibility</h2>
<p>You can allow specific user roles (e.g., Wholesaler, Customer, Shop Manager) to send WhatsApp inquiries. If left empty, all roles are allowed. Enable <strong>Allow Guest Users</strong> to show the button to everyone. <img class="alignnone size-large wp-image-18734005628783" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-product-inqury-on-whatsapp-applied-on-specific-allowed-user-and-allow-guest-user_b7e895.png?w=980" alt="" width="980" height="496" /></p>
<h2>Front-end Popup Form</h2>
<p>On eligible product pages, an <strong>Inquiry</strong> button appears. <img class="alignnone size-large wp-image-18734005628782" src="https://woocommerce.com/wp-content/uploads/2025/08/woocommerce-product-inqury-on-whatsapp-button-on-product-page-_8f282e.png?w=980" alt="" width="980" height="496" /> You Can Collect customer details like:</p>
<ul>
<li>First Name</li>
<li>Required Quantity</li>
<li>Required Date</li>
<li>Additional Message</li>
</ul>
<p><img class="alignnone size-large wp-image-18734005628780" src="https://woocommerce.com/wp-content/uploads/2025/08/whatsapp-product-inqury-form-on-proudct-page-popup_a4a870.png?w=980" alt="" width="980" height="496" /></p>
<article class="text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-68642a94-99fc-8005-b1d2-2a51bb68b7c2-5" data-testid="conversation-turn-60" data-scroll-anchor="true" data-turn="assistant">
<h2>View Inquiry Details in WooCommerce</h2>
<p>All submitted inquiry details are displayed under the <strong data-start="96" data-end="116">WhatsApp Inquiry</strong> tab in the WooCommerce admin area. <img class="alignnone size-large wp-image-18734005628777" src="https://woocommerce.com/wp-content/uploads/2025/08/WhatsApp-inquiry-details-on-admin-side-under-woocommerce-tab.png?w=980" alt="" width="980" height="496" /></p>
<div class="flex min-h-[46px] justify-start">
<h2 id="h-general-settings" class="wp-block-heading">General Settings</h2>
<p><strong>General Settings</strong> allow you to customize the appearance and text of the inquiry button and form to match your store’s branding. You can set the button position, text, colors, and form field labels, as well as style the submit button. These options make it easy to create a consistent and attractive inquiry experience for your customers. <img class="alignnone size-large wp-image-18734005628775" src="https://woocommerce.com/wp-content/uploads/2025/08/general-setting-product-inquiry-on-whatsapp-for-woocommerce_5623d3.png?w=980" alt="" width="980" height="496" /> </div>
</article>
<h2>Use Cases</h2>
<ul>
<li>Low Stock Products: Encourage customers to confirm availability before purchase.</li>
<li>Custom Orders: Let customers send requirements directly.</li>
<li>B2B Wholesale: Enable business buyers to request quotes easily.</li>
<li>High-value Products: Give</li>
<li>customers a direct communication channel.</li>
<li>Pre-orders: Let buyers confirm upcoming stock via inquiry.</li>
</ul>

Product Inquiry Via WhatsApp

<p>Product Inquiry via WhatsApp lets customers quickly send product inquiries through WhatsApp — with options to show the inquiry button only for selected products, categories, user roles, or when stock falls below a certain level.</p>

<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><strong>Add a referral program to your WooCommerce store with the Coupon Referral Program extension</strong></li>
<li style="font-weight: 400"><strong>Use referral marketing to increase customer acquisition, engagement, and revenues</strong></li>
<li style="font-weight: 400"><strong>Offer customers rewards for sharing coupons and links</strong></li>
<li style="font-weight: 400"><strong>Offer IP restrictions for admins to prevent fraudulent activities while signing up or registering. </strong></li>
<li style="font-weight: 400"><strong>Customize your referral program with multiple options and features</strong></li>
</ul>
<h2>Features</h2>
<h3>1. <b>Refer & Remind via SMS<br />
</b></h3>
<p><span style="font-weight: 400">Allow your customers to share their coupons via messages with their friends and family. While the admins can utilise this functionality to send the customers reminder messages.</span></p>
<h3><b>2. Rest API To Access Referral Data</b></h3>
<p><span style="font-weight: 400">Admins can access this feature of the ultimate referral plugin, to </span><span style="font-weight: 400">use the REST API, which allows external apps to retrieve all of the referral data from the site.</span></p>
<h3><b>3. Provide Sign-Up & Referral Coupon</b></h3>
<p><span style="font-weight: 400">Offer sign-up discounts to all new users or exclusively to referred users. Set criteria for earning these discounts: referrers earn coupons only if their friends sign up. Reward referrers with ongoing discounts until their referrals reach a set number of orders. Turn referrers into repeat customers with continuous incentives.</span></p>
<h3><b>4. Tracking</b></h3>
<p><span style="font-weight: 400">Customers can track their rewards, points, or coupons on their user dashboards using the coupon referral plugin.</span><span style="font-weight: 400"> Admins can track customer referral programs through reports generated via the Admin panel. He can export and download program data in CSV files. The admins can also track the existing emails, and match them with new ones to avoid fraudulent activities. </span></p>
<h3><b>5. Coupon Reporting</b></h3>
<p><span style="font-weight: 400">It can be performed from the admin and customer end to acquire coupon information. Coupon Reporting makes it easy to analyze coupon utilization and its effectiveness for users. Businesses can further use this report to strategize their promotional strategies.</span></p>
<h3><b>6. Create Restriction on Coupon Usage</b></h3>
<p><span style="font-weight: 400">Individual use of discount coupons can be initiated which means the same coupon can’t be used in conjunction with other coupons. Moreover, the number of times the same coupon can be used can also be fixed.</span></p>
<h3>7. <b>Compatibility With Twilio Integration</b></h3>
<p><span style="font-weight: 400">The compatibility with Twilio Integration allows customers to share their coupon codes via text messages with friends and family. Simultaneously, the admins can utilize this compatibility to send reminder messages to customers</span></p>
<h3>8. <b>Compatibility With Zoho CRM</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with  </span><a href="https://woocommerce.com/products/crm-integration-for-zoho/"><span style="font-weight: 400">Zoho CRM Integration</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred user and order (to determine whether the user and the order is referred or not).</span></p>
<h3>9. <b>Compatibility With Salesforce Integration For WooCommerce</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with the</span><a href="https://woocommerce.com/products/integration-with-salesforce-for-woocommerce/"><span style="font-weight: 400"> Salesforce Integration for WooCommerce</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred to as the user (to determine whether the user is referred or not).</span></p>
<h3><b>10. Compatibility With Points And Rewards</b></h3>
<p><span style="font-weight: 400">The Coupon Referral Program is now compatible with WooCommerce Points and Rewards. Admin can reward their customers with points on referral signups and purchases if they don’t wish to provide coupons. It provides the reward points set by the WooCommerce store owner on referral sign-ups and purchases.</span></p>
<p><span style="font-weight: 400">Note: Admin needs to enable only one option (Let’s say Points and Rewards at a time). They can’t use coupons and points at the same time to reward their customers. Along with this, they should have WooCommerce Points and Rewards plugin in their store, if they wish to use this feature.</span></p>
<h3><strong>11.</strong> <b>Compatibility With WooCommerce Subscription</b></h3>
<p><span style="font-weight: 400">On the increasing demand of users, the Coupon Referral Program now provides compatibility with WooCommerce Subscription. Now, customers can avail of the coupons they endure in their account (earned by referring) for the renewal of their subscription orders. Admin can select whether they want to allow customers to apply single or all coupon codes for the renewal of their subscription. This compatibility update can be leveraged only if marketers enable the WooCommerce Subscription option from the settings.</span></p>
<h3><strong>12. Customization For Coupons</strong></h3>
<p><span style="font-weight: 400">Extensive customization options to customize referral coupons include graphic elements, text in pop-up windows, placement of coupons and links in various store locations, coupon types, discount amounts, expiration dates, and the number of coupons. Admins can exclude products from promotions and set minimum and maximum coupon values.</span></p>
<h3><strong>13. Shareable Coupon Codes</strong></h3>
<p><span style="font-weight: 400">Admins can create referral codes and links using the affiliate coupon plugin, that customers can share easily. Customers can share codes via emails, text messages, and social media.</span></p>
<h3><strong>14. Effortless Communication</strong></h3>
<p><span style="font-weight: 400">Admins can email customers to promote their programs and remind them to use WooCommerce referral coupons.</span></p>
<h3>15. <b>Apply & Avail Freebie</b></h3>
<p><span style="font-weight: 400">The admins can provide the customers with a “free product” to reward their customers and encourage them to continue purchases with them.</span></p>
<h2>Benefits</h2>
<p><strong>1. Engage customers</strong></p>
<p>Allow your customers to become part of your success by rewarding them for promoting your store. As they enjoy their rewards, their loyalty to your store and products will increase.</p>
<h3><strong>2. Increase revenue</strong></h3>
<h3><span style="font-weight: 400">Loyal customers lead to customer retention, enthusiasm, and sales growth. </span><span style="font-weight: 400">It also builds a strong customer base.</span></h3>
<h3><strong>3. Brand growth</strong></h3>
<h3><span style="font-weight: 400">Customer-driven promotion increases brand awareness.</span><span style="font-weight: 400"> It provides the ability to share the referral link on Facebook, Twitter, and Email.</span></h3>
<h3><strong>4. Improves Customers’ Journey</strong></h3>
<p><span style="font-weight: 400">Improving customers’ journey and their lifetime value means enhancing every interaction a customer has with your brand to ensure a positive, seamless experience that encourages long-term loyalty. The referral plugin plays a crucial role in this by turning satisfied customers into brand advocates</span><span style="font-weight: 400">.</span></p>
<h3><strong>5. Helps With Brand Awareness</strong></h3>
<h3><span style="font-weight: 400">The referral plugin for WooCommerce significantly contributes to this by leveraging the trust and networks of existing customers. When satisfied customers share your brand with their friends and family, it introduces your products or services to a wider audience organically.</span></h3>
<h3>Support</h3>
<p>Visit <a href="https://woocommerce.com/document/coupon-referral-program/" target="_blank" rel="noopener">Coupon Referral Program Documentation</a> to learn more. If you need support or have questions <a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">contact us</a>.</p>

Coupon Referral Program

<p><strong>Attract and reward customers with a Coupon Referral Program.</strong></p>

Product Inquiry Via WhatsApp vs Coupon Referral Program