<ul class="wccom-tick-list-primary">
<li>Show WhatsApp inquiry button for specific products or categories.</li>
<li>Restrict visibility by customer role.</li>
<li>Allow to guest user WhatsApp inquiry</li>
<li>Auto-show when stock is low.</li>
<li>Custom WhatsApp number for receiving inquiries.</li>
<li>Front-end popup form for easy customer input.</li>
<li>Auto-send structured inquiry details to WhatsApp.</li>
<li>Save all inquiries in WooCommerce admin with unique IDs.</li>
</ul>
<hr />
<h2>Product inquiry via WhatsApp on WooCommerce</h2>
<p>The Product Inquiry via WhatsApp plugin makes it easy for customers to reach you directly through WhatsApp from your WooCommerce store. <b></b></p>
<ul>
<li>From the admin settings, you can:</li>
<li>Add your WhatsApp number</li>
<li>Select specific products or categories</li>
<li>Restrict the button by user role</li>
<li>Set a stock level at which the WhatsApp inquiry button appears automatically</li>
</ul>
<p>On the product page, customers see an “Inquiry via WhatsApp” button. When clicked, a simple popup form appears, asking for their name, required quantity, required date, and any additional message. Once submitted, the plugin sends all details to your WhatsApp including product name, quantity, total price, customer message, and a unique inquiry token. The inquiry is also saved in the WooCommerce admin for future reference.</p>
<h2> </h2>
<h2>Simple Settings Panel</h2>
<p>You can easily Enable or disable the feature and configure all options from in WooCommerce settings. <img class="alignnone size-large wp-image-18734005628787" src="https://woocommerce.com/wp-content/uploads/2025/08/product-inqury-on-whatsapp-active-setting_1cb78e.png?w=980" alt="" width="980" height="496" /></p>
<h2>Custom WhatsApp Number</h2>
<p>Easily set the WhatsApp number where inquiries will be sent. <img class="alignnone size-large wp-image-18734005628786" src="https://woocommerce.com/wp-content/uploads/2025/08/Woocommerce-proudct-inqury-add-whatsapp-number_539457.png?w=980" alt="" width="980" height="496" /></p>
<h2>Stock-based Trigger</h2>
<p>Automatically display the inquiry button when stock drops below your chosen threshold. <img class="alignnone size-large wp-image-18734005628785" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-product-inqury-out-of-stock-details_bca111.png?w=980" alt="" width="980" height="496" /></p>
<h2>Product/Category Selection</h2>
<p>You can easily Choose Whole shop, specific product and category where the inquiry button should appear. <img class="alignnone size-large wp-image-18734005628784" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-applied-on-specific-product-and-category-on-whatsapp_15e3fe.png?w=980" alt="" width="980" height="496" /></p>
<h2>Role-based Visibility</h2>
<p>You can allow specific user roles (e.g., Wholesaler, Customer, Shop Manager) to send WhatsApp inquiries. If left empty, all roles are allowed. Enable <strong>Allow Guest Users</strong> to show the button to everyone. <img class="alignnone size-large wp-image-18734005628783" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-product-inqury-on-whatsapp-applied-on-specific-allowed-user-and-allow-guest-user_b7e895.png?w=980" alt="" width="980" height="496" /></p>
<h2>Front-end Popup Form</h2>
<p>On eligible product pages, an <strong>Inquiry</strong> button appears. <img class="alignnone size-large wp-image-18734005628782" src="https://woocommerce.com/wp-content/uploads/2025/08/woocommerce-product-inqury-on-whatsapp-button-on-product-page-_8f282e.png?w=980" alt="" width="980" height="496" /> You Can Collect customer details like:</p>
<ul>
<li>First Name</li>
<li>Required Quantity</li>
<li>Required Date</li>
<li>Additional Message</li>
</ul>
<p><img class="alignnone size-large wp-image-18734005628780" src="https://woocommerce.com/wp-content/uploads/2025/08/whatsapp-product-inqury-form-on-proudct-page-popup_a4a870.png?w=980" alt="" width="980" height="496" /></p>
<article class="text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-68642a94-99fc-8005-b1d2-2a51bb68b7c2-5" data-testid="conversation-turn-60" data-scroll-anchor="true" data-turn="assistant">
<h2>View Inquiry Details in WooCommerce</h2>
<p>All submitted inquiry details are displayed under the <strong data-start="96" data-end="116">WhatsApp Inquiry</strong> tab in the WooCommerce admin area. <img class="alignnone size-large wp-image-18734005628777" src="https://woocommerce.com/wp-content/uploads/2025/08/WhatsApp-inquiry-details-on-admin-side-under-woocommerce-tab.png?w=980" alt="" width="980" height="496" /></p>
<div class="flex min-h-[46px] justify-start">
<h2 id="h-general-settings" class="wp-block-heading">General Settings</h2>
<p><strong>General Settings</strong> allow you to customize the appearance and text of the inquiry button and form to match your store’s branding. You can set the button position, text, colors, and form field labels, as well as style the submit button. These options make it easy to create a consistent and attractive inquiry experience for your customers. <img class="alignnone size-large wp-image-18734005628775" src="https://woocommerce.com/wp-content/uploads/2025/08/general-setting-product-inquiry-on-whatsapp-for-woocommerce_5623d3.png?w=980" alt="" width="980" height="496" /> </div>
</article>
<h2>Use Cases</h2>
<ul>
<li>Low Stock Products: Encourage customers to confirm availability before purchase.</li>
<li>Custom Orders: Let customers send requirements directly.</li>
<li>B2B Wholesale: Enable business buyers to request quotes easily.</li>
<li>High-value Products: Give</li>
<li>customers a direct communication channel.</li>
<li>Pre-orders: Let buyers confirm upcoming stock via inquiry.</li>
</ul>

Product Inquiry Via WhatsApp

<p>Product Inquiry via WhatsApp lets customers quickly send product inquiries through WhatsApp — with options to show the inquiry button only for selected products, categories, user roles, or when stock falls below a certain level.</p>

<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
<p><span style="font-weight: 400">Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.</span></p>
<p><span style="font-weight: 400">The <strong>Order Messenger for WooCommerce</strong> plugin provides the most comfortable communication channel for customers and a business – </span><span style="font-weight: 400">a chat room</span><span style="font-weight: 400">.</span></p>
<p><span style="font-weight: 400"> Customers can ask questions. Admins can provide additional information regarding orders.</span></p>
<p>Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.</p>
<p>Improve your customers’ experience – communicate at any point in the purchasing process.</p>
<h2><span style="font-weight: 400">Features</span></h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</span></li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400"><span style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Share files between customers and admins.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Images preview in chatrooms.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">See whether customers read messages or not.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Automatically send messages related to products when customers make purchases.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow instant access to a chatroom from an orders list.</span></li>
</ul>
<p><span style="font-weight: 400">Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.</span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400"> Customize the color theme for the chatroom.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize your message signature.</span></li>
</ul>
<h2><span style="font-weight: 400">How it looks to customers</span></h2>
<p><span style="font-weight: 400">Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. </span></p>
<p><img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" /></p>
<p><span style="font-weight: 400">This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.</span></p>
<p><img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" /></p>
<p><span style="font-weight: 400">Every communication is saved, so tracking the orders’ progress is easy.</span></p>
<h2><span style="font-weight: 400">How it works for the admin</span></h2>
<p><span style="font-weight: 400">A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.</span></p>
<p><img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">Purchase message setup:</span></p>
<p><img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" /></p>
<p><span style="font-weight: 400">The shop owner’s side makes sharing important information with their customers and collecting feedback easy.</span></p>
<p><span style="font-weight: 400">If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.</span></p>
<p><span style="font-weight: 400">Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.</span></p>
<h2><span style="font-weight: 400">API and hooks</span></h2>
<p><span style="font-weight: 400">The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.</span></p>
<p><span style="font-weight: 400">Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>
<p> </p>
<p><img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" /></p>

Order Chatroom

<p><span style="font-weight: 400">A simple and clean chatroom for your customers. Receive order feedback and improve your services.</span></p>

Product Inquiry Via WhatsApp vs Order Chatroom