<ul class="wccom-tick-list-primary">
<li><b>Real-Time Order Tracking:</b><span style="font-weight: 400"> Track every order in real time with detailed order metrics.</span></li>
<li><b>Custom Payment & Order Statuses:</b><span style="font-weight: 400"> Tailor your WooCommerce workflow to fit your unique business model.</span></li>
<li><b>Smart Feedback & Tipping:</b><span style="font-weight: 400"> Engage customers with post-delivery feedback and easy tipping options.</span></li>
<li><b>Role-Based Dashboard Access:</b><span style="font-weight: 400"> Give dispatchers, riders, and admins custom control panels.</span></li>
<li><b>Automated Email Notifications:</b><span style="font-weight: 400"> Keep everyone informed with real-time, dynamic communication.</span></li>
<li><b>Seamless Delivery Tracking:</b><span style="font-weight: 400"> Empower customers to track and contact riders directly from your website.</span></li>
</ul>
<p><span style="font-weight: 400">Quick Commerce (QCommerce) is a next-generation WooCommerce extension built to simplify and supercharge your store’s order tracking and delivery management. From real-time monitoring and custom order statuses to feedback collection and tipping, it gives you total control over every order movement while delivering transparency to your customers. Perfect for restaurants, on-demand stores, and delivery-based businesses.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934519" src="https://woocommerce.com/wp-content/uploads/2025/10/image1_1x.webp" alt="QCommerce" width="980" height="774" /></p>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><span style="font-weight: 400">Real-Time Order Tracking Dashboard</span></li>
<li><span style="font-weight: 400">Custom Order Status Management</span></li>
<li><span style="font-weight: 400">ETA Setup for Orders</span></li>
<li><span style="font-weight: 400">Custom Payment Status Options</span></li>
<li><span style="font-weight: 400">Personalized Email Templates with QCommerce Tags</span></li>
<li><span style="font-weight: 400">Admin Email Notifications</span></li>
<li><span style="font-weight: 400">Order Tracking Page with Rider & Contact Details</span></li>
<li><span style="font-weight: 400">“Contact Rider” Button for Direct Communication</span></li>
<li><span style="font-weight: 400">Feedback Collection Linked to Contact Profile</span></li>
<li><span style="font-weight: 400">Smart Tipping System (Cart & Checkout)</span></li>
<li><span style="font-weight: 400">Role-Based Access for Delivery Agents, Dispatchers & Admins</span></li>
<li><span style="font-weight: 400">Contact Person Dashboard (Orders, Tips, Feedback, Profile Updates)</span></li>
<li><span style="font-weight: 400">Flexible Payment Handling for COD or Partial Payments</span></li>
<li><span style="font-weight: 400">Rider Assignment per Order</span></li>
</ul>
<h2>Why You Should Use QCommerce</h2>
<h3>Real-Time Order Updates</h3>
<p><span style="font-weight: 400">Monitor all ongoing orders in real time through a detailed dashboard. View essential order information, including Order ID, Customer Name, Payment Status, ETA, Tip Amount, and Contact Person — keeping your team updated in real time.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934525" src="https://woocommerce.com/wp-content/uploads/2025/10/image5_1x.webp" alt="Real-Time Order Updates" width="980" height="440" /></p>
<h3>Custom Order Status Management</h3>
<p><span style="font-weight: 400">Go beyond WooCommerce’s default order statuses. Create, modify, and manage your own order statuses with complete control over priority, ETA configurations, and next-step actions. Ideal for businesses that require unique workflow stages such as </span><i><span style="font-weight: 400">Preparing</span></i><span style="font-weight: 400">, </span><i><span style="font-weight: 400">Out for Delivery</span></i><span style="font-weight: 400">, or </span><i><span style="font-weight: 400">Awaiting Pickup.</span></i></p>
<p><img class="aligncenter size-full wp-image-18734005934528" src="https://woocommerce.com/wp-content/uploads/2025/10/image7_1x.webp" alt="Custom Order Status Management" width="980" height="534" /></p>
<h3>Personalized Email Notifications</h3>
<p><span style="font-weight: 400">Design and send dynamic, role-specific emails using customizable templates. Add QCommerce tags for real-time details like order ID, status, ETA, and contact person. Notify admins, customers, and delivery staff automatically when order changes occur.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934544" src="https://woocommerce.com/wp-content/uploads/2025/10/image8_1x.webp" alt="" width="980" height="456" /></p>
<h3>Role-Based Access with Custom User Roles</h3>
<p><span style="font-weight: 400">Create and assign user roles such as </span><i><span style="font-weight: 400">Admin</span></i><span style="font-weight: 400">, </span><i><span style="font-weight: 400">Dispatcher</span></i><span style="font-weight: 400">, or </span><i><span style="font-weight: 400">Rider</span></i><span style="font-weight: 400"> — each with tailored access permissions. Limit what each role can see or do within the QCommerce dashboard, improving security and efficiency.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934550" src="https://woocommerce.com/wp-content/uploads/2025/10/image10_1x.webp" alt="Custom User Roles" width="980" height="499" /></p>
<h3>Smart Tipping System Order Tracking Block</h3>
<p><span style="font-weight: 400">Encourage customer appreciation with optional or mandatory tipping options at both the cart and checkout pages. Perfect for rewarding delivery riders or service teams while increasing transparency in tip management.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934539" src="https://woocommerce.com/wp-content/uploads/2025/10/image9_1x.webp" alt="Personalized Email Notifications" width="980" height="466" /></p>
<h3>Order Tracking Block</h3>
<p><span style="font-weight: 400">Add a dedicated order tracking block to any page block element. Customers can easily enter their order details to check real-time order progress and delivery status.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934561" src="https://woocommerce.com/wp-content/uploads/2025/10/image13_1x.webp" alt="Order Tracking Block" width="980" height="569" /></p>
<h3>Admin Notifications</h3>
<p>Stay informed the moment a new order arrives. Enable instant admin notifications to ensure no order goes unnoticed — helping you respond quickly and maintain smooth operations.</p>
<p><img class="aligncenter size-full wp-image-18734005934557" src="https://woocommerce.com/wp-content/uploads/2025/10/image11_1x.webp" alt="Admin Notifications" width="980" height="467" /></p>
<h3>Feedback Collection</h3>
<p><span style="font-weight: 400">Gather post-delivery feedback directly from customers. Each review is tied to the contact person (like a delivery rider or dispatcher), allowing performance tracking and improved customer service.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934552" src="https://woocommerce.com/wp-content/uploads/2025/10/image14_1x.webp" alt="Feedback Collection " width="980" height="617" /></p>
<h3>Contact Profile Dashboard</h3>
<p><span style="font-weight: 400">Empower your delivery agents and contact persons with a personalized dashboard. They can view assigned orders, received tips, collected feedback, and even update their profile details — all from one place.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934563" src="https://woocommerce.com/wp-content/uploads/2025/10/image4_1x.webp" alt="Contact Profile Dashboard" width="980" height="820" /></p>
<h3>Order Tracking Page</h3>
<p><span style="font-weight: 400">Provide a complete tracking experience for your customers. The Order Tracking Page displays detailed information, including order items, assigned rider, delivery status, and estimated arrival time.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934572" src="https://woocommerce.com/wp-content/uploads/2025/10/image3_1x.webp" alt="Order Tracking Page" width="980" height="530" /></p>
<h3>Custom Email Templates</h3>
<p><span style="font-weight: 400">Create branded and personalized email templates for all communication types — from order confirmations to status updates. Use QCommerce dynamic tags for a personalized customer experience.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934568" src="https://woocommerce.com/wp-content/uploads/2025/10/image8_1x-1.webp" alt="Custom Email Templates " width="980" height="456" /></p>
<h3>Rider Performance Insights</h3>
<p><span style="font-weight: 400">Evaluate delivery performance by tracking feedback scores, total deliveries, and tip records per rider or contact person.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934577" src="https://woocommerce.com/wp-content/uploads/2025/10/image2_1x.webp" alt="Rider Performance Insights" width="980" height="767" /></p>
<h3>Contact Rider Button</h3>
<p><span style="font-weight: 400">Add a “Contact Rider” button to your order tracking interface. This feature allows customers to communicate directly with the assigned rider for inquiries, updates, or coordination.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934580" src="https://woocommerce.com/wp-content/uploads/2025/10/image6_1x.webp" alt="Contact Rider Button " width="980" height="774" /></p>
<h2>Use Cases</h2>
<h3>Real-Time Order Management for Food Deliveries</h3>
<p><span style="font-weight: 400">Restaurants can monitor all active orders in real time — track ETAs, riders, and payments from one dashboard. This ensures faster deliveries, better coordination, and happier customers.</span></p>
<h3>Smarter Workflow for B2B Wholesalers</h3>
<p><span style="font-weight: 400">Wholesalers can create custom order and payment statuses (like </span><i><span style="font-weight: 400">Partial Payment</span></i><span style="font-weight: 400"> or </span><i><span style="font-weight: 400">Awaiting Stock</span></i><span style="font-weight: 400">) to manage large, complex orders with ease. Improve visibility, automate updates, and streamline approvals.</span></p>
<h3>Delivery Coordination for Courier Services</h3>
<p><span style="font-weight: 400">Logistics and courier companies can assign drivers, track live order progress, and let customers contact riders directly. This improves transparency, reduces errors, and speeds up dispatch operations.</span></p>
<h3>Customer Engagement for Service Providers</h3>
<p><span style="font-weight: 400">Service-based businesses can use tipping and feedback tools to reward staff and collect post-service reviews — building accountability and improving customer satisfaction.</span></p>
<h3>Transparent Order Tracking for Online Stores</h3>
<p><span style="font-weight: 400">Ecommerce stores offering same-day or local delivery can display a tracking page with ETAs, delivery contact information, and real-time updates. This boosts trust and reduces support inquiries.</span></p>
<h2>How to Get Started</h2>
<ol>
<li><a href="https://woocommerce.com/document/quick-commerce/">Download, install, and activate the extension</a>.</li>
<li>Set up and configure the extension.</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/quick-commerce/">technical documentation</a> to help you walk through the process of setting up this WooCommerce real-time order tracking extension today.</p>

Quick Commerce

<p>Power your store with real-time order tracking, custom workflows, and flexible delivery management.</p>

<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><b>Attach Documents</b>: Include multiple documents, such as user guides, FAQs, and warranties.</li>
<li style="font-weight: 400"><b>Bulk Attachment:</b> Create smart rules to assign documents to specific products or entire categories.</li>
<li style="font-weight: 400"><b>Product-Level Attachments</b>: Add and manage multiple attachments directly from the WooCommerce product edit page.</li>
<li style="font-weight: 400"><b>Shortcode Support</b>: Use shortcodes to display general or product-specific documents anywhere on your site.</li>
<li style="font-weight: 400"><b>Upload Files or URL</b>: Upload files directly or link to external sources like YouTube, Google Drive, or Dropbox.</li>
<li style="font-weight: 400"><b>Attachment in Order Email:</b> Include the product document or attachment in the order confirmation email so customers can stay informed.</li>
<li><b>Choose Display Position:</b> Display the documents in the product tabs or after the add-to-cart button, giving you more flexibility.</li>
<li><b>User Role Control</b>: Restrict document access based on specific user roles to control visibility.</li>
<li><strong>Import via CSV:</strong> Easily import product attachments in bulk using a CSV file.</li>
</ul>
<h2><b>Attach Product Documents and Attachments for Additional Information</b></h2>
<p>Everyone wants to increase sales, and a simple way to do that is by making the buying process easier. Customers feel more confident when they have all the information they need before making a purchase. Providing product documents helps remove doubts and makes it easier for them to decide. The WooCommerce product documents plugin allows you to display product documentation with a shortcode or below the short description.<br />
You can add multiple product documents, such as user guides, specifications, and troubleshooting manuals, to give customers complete information. Attach documents to individual products or entire categories to save time and ensure consistency. Upload files directly to your website or link external URLs from platforms like Google Drive or Dropbox. You can also easily attach documents from the WooCommerce product edit page, making them instantly available to customers.</p>
<h2><b>Include Product Attachments and Documents</b></h2>
<p>Attach documents like user manuals, installation guides, FAQs, and warranty details to make it easy for customers to find important product information. Clear documentation helps customers understand your products better, reducing confusion and support requests. The WooCommerce Product Documents plugin allows you to upload multiple files per product or category, ensuring customers always have access to the information they need.</p>
<p><img class="alignnone size-medium wp-image-18734006329894" src="https://woocommerce.com/wp-content/uploads/2025/04/Include-Product-Attachments-and-Documents.png?w=896" alt="Include Product Attachments and Documents" width="896" height="489" /></p>
<h2><b>Use Shortcode to Display Documents/Attachments</b></h2>
<p>You can easily display product documents anywhere on your site using shortcodes. A general shortcode lets you showcase a list of common documents in any location, such as a dedicated documentation page or a sidebar. If you need to display documents for a specific product, you can use a product-specific shortcode to ensure customers find the right information directly on the product page or any custom placement.</p>
<p><img class="alignnone size-medium wp-image-18734006329895" src="https://woocommerce.com/wp-content/uploads/2025/04/Use-Shortcode-to-Display-Documents-Attachments.png?w=811" alt="Use Shortcode to Display Documents Attachments" width="811" height="159" /></p>
<h2><b>Add Product Attachments on Product Level</b></h2>
<p>Easily manage and attach documents directly from the WooCommerce product edit page. Go to the product settings, upload the necessary files, and they will be instantly available to customers. You can add user manuals, installation guides, FAQs, or any other important documents without hassle. This makes it simple to keep product information organized and accessible, reducing customer confusion and support requests.</p>
<p><img class="alignnone size-medium wp-image-18734006329896" src="https://woocommerce.com/wp-content/uploads/2025/04/Add-Product-Attachments-on-Product-Level.png?w=872" alt="Add Product Attachments on Product Level" width="872" height="646" /></p>
<h2><b>Choose where to Display the Documents/Attachments</b></h2>
<p>The WooCommerce product documents plugin allows you to customize where you want to display the product attachment. You can display it in the product tabs or after the add to cart button. This allows store owners to customize the layout of their pages to meet their requirements.</p>
<h4></h4>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-1-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/04\/Choose-where-to-Display-the-Documents-Attachments-In-Product-Tab-1.png","id":"18734006329984","title":"Choose where to Display the Documents Attachments In Product Tab","alt":"Choose where to Display the Documents Attachments In Product Tab","caption":"Product Tab","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/04\/Choose-where-to-Display-the-Documents-Attachments-After-the-Add-to-Cart-Button-1.png","id":"18734006329983","title":"Choose where to Display the Documents Attachments After the Add to Cart Button","alt":"Choose where to Display the Documents Attachments After the Add to Cart Button","caption":"After the Add to Cart Button","itemprop":"image"}]"></div>
<h2><b>Add Multiple Documents for Each Product</b></h2>
<p>You can upload multiple documents for each product to give customers all the information they need. Add user guides, specifications, troubleshooting manuals, or any other important files. This is especially helpful for products that need detailed instructions or come in multiple languages.</p>
<p><img class="alignnone size-medium wp-image-18734006329907" src="https://woocommerce.com/wp-content/uploads/2025/04/Add-Multiple-Documents-for-Each-Product.png?w=896" alt="Add Multiple Documents for Each Product" width="896" height="323" /></p>
<h2><b>Multiple Designs for Displaying Product Attachments</b></h2>
<p>Show your product attachments in multiple stylish layouts, including card grid, simple row, or accordions. Choose the design that best fits your store’s look while keeping files easy to view and download. Enhance user experience with a clean, professional presentation for all your product documents.</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-2-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/04\/Multiple-Designs-for-Displaying-Product-Attachments-Simple-Row-1.png","id":"18734006329989","title":"Multiple Designs for Displaying Product Attachments \u0026#8211; Simple Row","alt":"Multiple Designs for Displaying Product Attachments - Simple Row","caption":"Simple Row","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/04\/Multiple-Designs-for-Displaying-Product-Attachments-Card-Grid-1.png","id":"18734006329990","title":"Multiple Designs for Displaying Product Attachments \u0026#8211; Card Grid","alt":"Multiple Designs for Displaying Product Attachments - Card Grid","caption":"Card Grid","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/04\/Multiple-Designs-for-Displaying-Product-Attachments-Accordion-Style-1.png","id":"18734006329991","title":"Multiple Designs for Displaying Product Attachments \u0026#8211; Accordion Style","alt":"Multiple Designs for Displaying Product Attachments - Accordion Style","caption":"Accordion Style","itemprop":"image"}]"></div>
<h2><b>Assign Documents to Specific Product or Category</b></h2>
<p>You can assign documents to both individual products and entire categories, giving you full control over how information is shared. Attach specific documents to individual products when they have unique instructions, user guides, or specifications. If multiple products in a category share the same documents, assign them at the category level to save time and ensure consistency.</p>
<p><img class="alignnone size-medium wp-image-18734006329915" src="https://woocommerce.com/wp-content/uploads/2025/04/Assign-Documents-to-Specific-Product-or-Category.png?w=865" alt="Assign Documents to Specific Product or Category" width="865" height="216" /></p>
<h2><b>Upload Files or Add External URLs</b></h2>
<p>You can add product documents in two ways:</p>
<ul>
<li><b>Upload Files Directly</b>: Add documents like user manuals, guides, or warranties by uploading them to your website. This keeps them easily accessible for customers.</li>
<li><b>Link External URLs</b>: Add URLs for documents or videos hosted on platforms like Google Drive, YouTube, or Dropbox. This option helps you keep files updated without having to re-upload them to your site.</li>
</ul>
<p>With these options, you can manage documents efficiently while ensuring customers always have the latest information.</p>
<p><img class="alignnone size-medium wp-image-18734006329919" src="https://woocommerce.com/wp-content/uploads/2025/04/Upload-Files-or-Add-External-URLs.png?w=866" alt="Upload Files or Add External URLs" width="866" height="259" /></p>
<h2><b>Include Product Documents in the Order Email and My Account Section</b></h2>
<p>Keep customers updated by providing them with the product documents and attachments at different stages. Customers will receive the documents in the order email and can also check them in the My Account section. This way, customers can easily access the documents whenever they want.</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-3-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/04\/Include-Product-Documents-in-the-Order-Email-2.png","id":"18734006332703","title":"Include Product Documents in the Order Email","alt":"Include Product Documents in the Order Email","caption":"Order Email","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/04\/Include-Product-Documents-in-the-My-Account-Section-3.png","id":"18734006332704","title":"Include Product Documents in the My Account Section","alt":"Include Product Documents in the My Account Section","caption":"My Account Section","itemprop":"image"}]"></div>
<h2>Import Product Attachments in Bulk via CSV</h2>
<p>Managing attachments across a large catalog can be time-consuming when done one product at a time. With the CSV import feature, you can add or update product attachments across multiple products at once, saving time and keeping your store consistent. Upload your file and choose whether to append new attachments to existing ones or replace them entirely. You can also control whether imported attachments are available for download. A downloadable CSV template is available within the plugin to help you get started quickly.</p>
<p><img class="alignnone size-medium wp-image-18734006629283" src="https://woocommerce.com/wp-content/uploads/2025/04/Screenshot_4.png?w=591" alt="" width="591" height="521" /></p>

Product Documents and Attachments

<h2><b>Include Documents or Attachments with Products to Provide Customers with Necessary Information and Minimize Purchasing Barriers.</b></h2>

Quick Commerce vs Product Documents and Attachments