<ul class="wccom-tick-list-primary">
<li><b>Real-Time Order Tracking:</b><span style="font-weight: 400"> Track every order in real time with detailed order metrics.</span></li>
<li><b>Custom Payment & Order Statuses:</b><span style="font-weight: 400"> Tailor your WooCommerce workflow to fit your unique business model.</span></li>
<li><b>Smart Feedback & Tipping:</b><span style="font-weight: 400"> Engage customers with post-delivery feedback and easy tipping options.</span></li>
<li><b>Role-Based Dashboard Access:</b><span style="font-weight: 400"> Give dispatchers, riders, and admins custom control panels.</span></li>
<li><b>Automated Email Notifications:</b><span style="font-weight: 400"> Keep everyone informed with real-time, dynamic communication.</span></li>
<li><b>Seamless Delivery Tracking:</b><span style="font-weight: 400"> Empower customers to track and contact riders directly from your website.</span></li>
</ul>
<p><span style="font-weight: 400">Quick Commerce (QCommerce) is a next-generation WooCommerce extension built to simplify and supercharge your store’s order tracking and delivery management. From real-time monitoring and custom order statuses to feedback collection and tipping, it gives you total control over every order movement while delivering transparency to your customers. Perfect for restaurants, on-demand stores, and delivery-based businesses.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934519" src="https://woocommerce.com/wp-content/uploads/2025/10/image1_1x.webp" alt="QCommerce" width="980" height="774" /></p>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><span style="font-weight: 400">Real-Time Order Tracking Dashboard</span></li>
<li><span style="font-weight: 400">Custom Order Status Management</span></li>
<li><span style="font-weight: 400">ETA Setup for Orders</span></li>
<li><span style="font-weight: 400">Custom Payment Status Options</span></li>
<li><span style="font-weight: 400">Personalized Email Templates with QCommerce Tags</span></li>
<li><span style="font-weight: 400">Admin Email Notifications</span></li>
<li><span style="font-weight: 400">Order Tracking Page with Rider & Contact Details</span></li>
<li><span style="font-weight: 400">“Contact Rider” Button for Direct Communication</span></li>
<li><span style="font-weight: 400">Feedback Collection Linked to Contact Profile</span></li>
<li><span style="font-weight: 400">Smart Tipping System (Cart & Checkout)</span></li>
<li><span style="font-weight: 400">Role-Based Access for Delivery Agents, Dispatchers & Admins</span></li>
<li><span style="font-weight: 400">Contact Person Dashboard (Orders, Tips, Feedback, Profile Updates)</span></li>
<li><span style="font-weight: 400">Flexible Payment Handling for COD or Partial Payments</span></li>
<li><span style="font-weight: 400">Rider Assignment per Order</span></li>
</ul>
<h2>Why You Should Use QCommerce</h2>
<h3>Real-Time Order Updates</h3>
<p><span style="font-weight: 400">Monitor all ongoing orders in real time through a detailed dashboard. View essential order information, including Order ID, Customer Name, Payment Status, ETA, Tip Amount, and Contact Person — keeping your team updated in real time.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934525" src="https://woocommerce.com/wp-content/uploads/2025/10/image5_1x.webp" alt="Real-Time Order Updates" width="980" height="440" /></p>
<h3>Custom Order Status Management</h3>
<p><span style="font-weight: 400">Go beyond WooCommerce’s default order statuses. Create, modify, and manage your own order statuses with complete control over priority, ETA configurations, and next-step actions. Ideal for businesses that require unique workflow stages such as </span><i><span style="font-weight: 400">Preparing</span></i><span style="font-weight: 400">, </span><i><span style="font-weight: 400">Out for Delivery</span></i><span style="font-weight: 400">, or </span><i><span style="font-weight: 400">Awaiting Pickup.</span></i></p>
<p><img class="aligncenter size-full wp-image-18734005934528" src="https://woocommerce.com/wp-content/uploads/2025/10/image7_1x.webp" alt="Custom Order Status Management" width="980" height="534" /></p>
<h3>Personalized Email Notifications</h3>
<p><span style="font-weight: 400">Design and send dynamic, role-specific emails using customizable templates. Add QCommerce tags for real-time details like order ID, status, ETA, and contact person. Notify admins, customers, and delivery staff automatically when order changes occur.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934544" src="https://woocommerce.com/wp-content/uploads/2025/10/image8_1x.webp" alt="" width="980" height="456" /></p>
<h3>Role-Based Access with Custom User Roles</h3>
<p><span style="font-weight: 400">Create and assign user roles such as </span><i><span style="font-weight: 400">Admin</span></i><span style="font-weight: 400">, </span><i><span style="font-weight: 400">Dispatcher</span></i><span style="font-weight: 400">, or </span><i><span style="font-weight: 400">Rider</span></i><span style="font-weight: 400"> — each with tailored access permissions. Limit what each role can see or do within the QCommerce dashboard, improving security and efficiency.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934550" src="https://woocommerce.com/wp-content/uploads/2025/10/image10_1x.webp" alt="Custom User Roles" width="980" height="499" /></p>
<h3>Smart Tipping System Order Tracking Block</h3>
<p><span style="font-weight: 400">Encourage customer appreciation with optional or mandatory tipping options at both the cart and checkout pages. Perfect for rewarding delivery riders or service teams while increasing transparency in tip management.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934539" src="https://woocommerce.com/wp-content/uploads/2025/10/image9_1x.webp" alt="Personalized Email Notifications" width="980" height="466" /></p>
<h3>Order Tracking Block</h3>
<p><span style="font-weight: 400">Add a dedicated order tracking block to any page block element. Customers can easily enter their order details to check real-time order progress and delivery status.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934561" src="https://woocommerce.com/wp-content/uploads/2025/10/image13_1x.webp" alt="Order Tracking Block" width="980" height="569" /></p>
<h3>Admin Notifications</h3>
<p>Stay informed the moment a new order arrives. Enable instant admin notifications to ensure no order goes unnoticed — helping you respond quickly and maintain smooth operations.</p>
<p><img class="aligncenter size-full wp-image-18734005934557" src="https://woocommerce.com/wp-content/uploads/2025/10/image11_1x.webp" alt="Admin Notifications" width="980" height="467" /></p>
<h3>Feedback Collection</h3>
<p><span style="font-weight: 400">Gather post-delivery feedback directly from customers. Each review is tied to the contact person (like a delivery rider or dispatcher), allowing performance tracking and improved customer service.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934552" src="https://woocommerce.com/wp-content/uploads/2025/10/image14_1x.webp" alt="Feedback Collection " width="980" height="617" /></p>
<h3>Contact Profile Dashboard</h3>
<p><span style="font-weight: 400">Empower your delivery agents and contact persons with a personalized dashboard. They can view assigned orders, received tips, collected feedback, and even update their profile details — all from one place.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934563" src="https://woocommerce.com/wp-content/uploads/2025/10/image4_1x.webp" alt="Contact Profile Dashboard" width="980" height="820" /></p>
<h3>Order Tracking Page</h3>
<p><span style="font-weight: 400">Provide a complete tracking experience for your customers. The Order Tracking Page displays detailed information, including order items, assigned rider, delivery status, and estimated arrival time.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934572" src="https://woocommerce.com/wp-content/uploads/2025/10/image3_1x.webp" alt="Order Tracking Page" width="980" height="530" /></p>
<h3>Custom Email Templates</h3>
<p><span style="font-weight: 400">Create branded and personalized email templates for all communication types — from order confirmations to status updates. Use QCommerce dynamic tags for a personalized customer experience.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934568" src="https://woocommerce.com/wp-content/uploads/2025/10/image8_1x-1.webp" alt="Custom Email Templates " width="980" height="456" /></p>
<h3>Rider Performance Insights</h3>
<p><span style="font-weight: 400">Evaluate delivery performance by tracking feedback scores, total deliveries, and tip records per rider or contact person.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934577" src="https://woocommerce.com/wp-content/uploads/2025/10/image2_1x.webp" alt="Rider Performance Insights" width="980" height="767" /></p>
<h3>Contact Rider Button</h3>
<p><span style="font-weight: 400">Add a “Contact Rider” button to your order tracking interface. This feature allows customers to communicate directly with the assigned rider for inquiries, updates, or coordination.</span></p>
<p><img class="aligncenter size-full wp-image-18734005934580" src="https://woocommerce.com/wp-content/uploads/2025/10/image6_1x.webp" alt="Contact Rider Button " width="980" height="774" /></p>
<h2>Use Cases</h2>
<h3>Real-Time Order Management for Food Deliveries</h3>
<p><span style="font-weight: 400">Restaurants can monitor all active orders in real time — track ETAs, riders, and payments from one dashboard. This ensures faster deliveries, better coordination, and happier customers.</span></p>
<h3>Smarter Workflow for B2B Wholesalers</h3>
<p><span style="font-weight: 400">Wholesalers can create custom order and payment statuses (like </span><i><span style="font-weight: 400">Partial Payment</span></i><span style="font-weight: 400"> or </span><i><span style="font-weight: 400">Awaiting Stock</span></i><span style="font-weight: 400">) to manage large, complex orders with ease. Improve visibility, automate updates, and streamline approvals.</span></p>
<h3>Delivery Coordination for Courier Services</h3>
<p><span style="font-weight: 400">Logistics and courier companies can assign drivers, track live order progress, and let customers contact riders directly. This improves transparency, reduces errors, and speeds up dispatch operations.</span></p>
<h3>Customer Engagement for Service Providers</h3>
<p><span style="font-weight: 400">Service-based businesses can use tipping and feedback tools to reward staff and collect post-service reviews — building accountability and improving customer satisfaction.</span></p>
<h3>Transparent Order Tracking for Online Stores</h3>
<p><span style="font-weight: 400">Ecommerce stores offering same-day or local delivery can display a tracking page with ETAs, delivery contact information, and real-time updates. This boosts trust and reduces support inquiries.</span></p>
<h2>How to Get Started</h2>
<ol>
<li><a href="https://woocommerce.com/document/quick-commerce/">Download, install, and activate the extension</a>.</li>
<li>Set up and configure the extension.</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/quick-commerce/">technical documentation</a> to help you walk through the process of setting up this WooCommerce real-time order tracking extension today.</p>

Quick Commerce

<p>Power your store with real-time order tracking, custom workflows, and flexible delivery management.</p>

<ul class="wccom-tick-list-primary">
<li><strong>Plug and play</strong> ― Requires no configuration to get up and running.</li>
<li><strong>Automatic tracking links</strong> ― for all major providers.</li>
<li><strong>Custom tracking links</strong> ― out-of-the-box support.</li>
</ul>
<hr class="wccom-product-heading__hr" />
<p>Provide customers with an easy way to track their shipment with WooCommerce Shipment Tracking. After adding details to an order, the tracking information will appear in <strong>emails</strong>, the <strong>order tracking page</strong>, and the <strong>order view</strong> page in their account section.</p>
<div id='gallery-3' class='gallery galleryid-0 gallery-columns-4 gallery-size-medium'><figure class='gallery-item'>
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			</div></figure><figure class='gallery-item'>
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				<a href='https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_order_complete_email.webp'><img width="723" height="1300" src="https://woocommerce.com/wp-content/uploads/2012/05/shipment_tracking_order_complete_email.webp?w=723" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure>
		</div>

<div class="mceTemp"></div>
<p> </p>
<p>Out of the box, <strong>this extension supports custom tracking links</strong> and automatic tracking links for the following major providers:</p>
<div style="float: left;width: 49%">
<ul class="wccom-tick-list-secondary">
<li>Australia Post</li>
<li>Canada Post</li>
<li>City Link</li>
<li>DHL</li>
<li>DPD</li>
<li>Fastway South Africa</li>
<li>FedEx</li>
<li>OnTrac</li>
</ul>
</div>
<div style="float: right;width: 49%">
<ul class="wccom-tick-list-secondary">
<li>ParcelForce</li>
<li>Polish shipping providers</li>
<li>Royal Mail</li>
<li>SAPO</li>
<li>TNT Express (consignment)</li>
<li>TNT Express (reference)</li>
<li>UPS</li>
<li>USPS</li>
</ul>
</div>
<div class="clear"></div>
<p><strong>Unlock tracking in the WooCommerce Mobile App</strong>; add tracking numbers on the go directly within the <a href="https://woocommerce.com/mobile/">WooCommerce Mobile App</a>.</p>
<p> </p>
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<tbody>
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<td><img class="alignnone wp-image-18734002262567" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed-1.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything you need to know about the Shipment Tracking extension.</p>
<h4><a href="https://woocommerce.com/document/shipment-tracking/" target="_blank" rel="noopener">View documentation</a></h4>
</td>
</tr>
</tbody>
</table>
<hr class="wccom-product-heading__hr" />
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262105" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Questions and Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Happiness Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">Get support</a></h4>
<p> </td>
</tr>
</tbody>
</table>

Shipment Tracking

<p>Add shipment tracking information to your orders.</p>

Quick Commerce vs Shipment Tracking