<h2>Drive Sales From Inactive Customers</h2>
<p>Re-engagement Coupons for WooCommerce helps you to send follow-up emails with coupons to inactive users who have purchased in the past.</p>
<h2>Features</h2>
<ul>
<li>Automatically identify inactive users.</li>
<li>Works for members and guest.</li>
<li>Any number of email templates can be created.</li>
<li>Customizable email templates.</li>
<li>Option for the site admin to duplicate the template.</li>
<li>Send Re-engagement Coupon emails to the inactive users automatically or manually after a review.</li>
<li>Set percentage or fixed discount for re-engagement coupon.</li>
<li>Set coupon expiry time in the from of days.</li>
<li>Option to restrict users or user roles for re-engagement coupon.</li>
<li>Option to restrict the products for re-engagement coupon usage.</li>
<li>You can customize the coupon length, prefix, suffix.</li>
<li>Set minimum cart total for re-engagement coupon Usage.</li>
<li>Set maximum cart total for re-engagement coupon Usage.</li>
<li>Option for the site admin to check the contents of the re-engagement coupon email by sending a test email.</li>
<li>Email log available for site admin to track the sent coupons & user details.</li>
<li>Coupons can be sent automatically or manually after a review.</li>
<li>Re-engagement coupons can be restricted to specific users/user roles.</li>
</ul>
<h2>Benefits</h2>
<h3>1. Regain Lost/Inactive Customers</h3>
<p>Re-engagement coupons can help you to regain the trust and loyalty of your inactive customers which can guarantee future purchases.</p>
<h3>2. Additional Revenue to your Site</h3>
<p>You can earn additional revenue when your inactive customers make purchases using the issued coupons.</p>
<h3>3. Attracts New Customers</h3>
<p>Loyal customers often refer your site to their friends and relatives which can bring more sales to your site.</p>
<h2>How it Works?</h2>
<h3>Automatic Re-engagement Coupons</h3>
<ul>
<li>When the module is configured, the plugin automatically identifies the customers who are inactive on the site based on predefined rules.</li>
</ul>
<figure id="attachment_18734003778531" aria-describedby="caption-attachment-18734003778531" style="width: 1080px" class="wp-caption alignnone"><img class="wp-image-18734003778531 size-full" src="https://woocommerce.com/wp-content/uploads/2021/05/re-engagement-automatic-customer-1.png" alt="" width="1080" height="608" /><figcaption id="caption-attachment-18734003778531" class="wp-caption-text"><strong>No of Days Since Last Order</strong></figcaption></figure>
<ul>
<li>Once the inactive customers are identified, the follow-up emails will be sent automatically.</li>
</ul>
<figure id="attachment_18734003778528" aria-describedby="caption-attachment-18734003778528" style="width: 928px" class="wp-caption alignnone"><img class="wp-image-18734003778528 size-full" src="https://woocommerce.com/wp-content/uploads/2021/05/re-engagement-automatic-email-2.png" alt="" width="928" height="405" /><figcaption id="caption-attachment-18734003778528" class="wp-caption-text"><strong>Re-Engagement Coupon Email</strong></figcaption></figure>
<h3>Manual Re-engagement Coupons</h3>
<ul>
<li>When the module is configured, the plugin automatically identifies the customers who are inactive on the site based on predefined rules.</li>
</ul>
<figure id="attachment_18734003778532" aria-describedby="caption-attachment-18734003778532" style="width: 1080px" class="wp-caption alignnone"><img class="wp-image-18734003778532 size-full" src="https://woocommerce.com/wp-content/uploads/2021/05/re-engagement-manual-customer-3.png" alt="" width="1080" height="608" /><figcaption id="caption-attachment-18734003778532" class="wp-caption-text"><strong>Number of Days Since Last Order</strong></figcaption></figure>
<ul>
<li>Within the <strong>Queued Coupons</strong> table, the inactive users will be listed. The site admin can review the information and send the emails along with a coupon code by clicking the <strong>“Send Email”</strong> button.</li>
</ul>
<figure style="width: 1080px" class="wp-caption alignnone"><img src="https://woocommerce.com/wp-content/uploads/2021/05/re-engagement-queued-coupons.png" alt="" width="1080" height="608" /><figcaption class="wp-caption-text"><strong>Email queue</strong></figcaption></figure>
<ul>
<li>The issued coupons will be listed in a separate table within the plugin. From there, the site admin can review information such as,<br />
– Coupon Code<br />
– Coupon Value<br />
– Issued To<br />
– Order ID Used<br />
– Expiry Date</li>
</ul>
<figure id="attachment_18734003778529" aria-describedby="caption-attachment-18734003778529" style="width: 1078px" class="wp-caption alignnone"><img class="wp-image-18734003778529 size-full" src="https://woocommerce.com/wp-content/uploads/2021/05/re-engagement-automatic-coupons-5.png" alt="" width="1078" height="470" /><figcaption id="caption-attachment-18734003778529" class="wp-caption-text"><strong>Coupons Table</strong></figcaption></figure>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.6</p>
<p> </p>

Re-engagement Coupons

<p>Re-engagement Coupons for WooCommerce helps you to send follow-up emails with coupons to inactive users who have purchased in the past.</p>

<h2 style="color: #f5247d">Always sell the right products together</h2>
<p><strong>Force Sells for WooCommerce</strong> ensures required items, services, or fees are added with the main product automatically. That means fewer missed parts, fewer confused customers, and cleaner orders. Use it when certain items aren’t optional, when compliance requires an add‑on, or when you want to remove decision friction at the cart.</p>
<h2 style="color: #f5247d">Why this matters</h2>
<p>Customers often overlook essentials and support teams chase corrections later. Force Sells prevents lost revenue, avoids re‑shipping missing parts, and keeps checkout simple. Shoppers get everything they need in one step, and your operations stay tidy.</p>
<p><img class="aligncenter size-medium wp-image-1490346" src="https://woocommerce.com/wp-content/uploads/2012/05/forcesells-datapanel.png?w=620" alt="Force Sells data panel" width="620" height="269" /></p>
<h2 style="color: #f5247d">Who it’s for</h2>
<p>Force Sells is designed for merchants who need certain products and services purchased together every time. It’s ideal when items can’t stand alone, when bundling protects margins, or when you want to remove guesswork for customers. Here’s a list of examples:</p>
<ul style="line-height: 1.8em">
<li><strong>Repair services:</strong> add required parts (e.g., replacement glass with iPad screen repair) so jobs are complete and margins are protected.</li>
<li><strong>Bike shops:</strong> include an installation fee with custom wheels/components so labor is always covered.</li>
<li><strong>Cosmetics brands:</strong> include a reusable pump with the first purchase of a refillable product to ensure product usability.</li>
<li><strong>SaaS or digital products:</strong> link a one‑time setup/onboarding fee to a subscription to reflect true delivery cost.</li>
<li><strong>Pet stores:</strong> bundle a starter kit with the first aquarium to reduce returns and support tickets.</li>
<li><strong>Training providers:</strong> attach course materials to each class registration so learners have what they need day one.</li>
</ul>
<h2 style="color: #f5247d">Two ways to link products</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Normal force sell:</strong> products are added with the main item in matching quantity. Shoppers can remove or adjust them if needed.</li>
<li><strong>Synced force sell:</strong> products are locked to the main item. They can’t be removed or edited separately; quantity and removal always follow the main product.</li>
</ul>
<p>In the cart, synced items are clearly marked as “linked,” so customers understand why those items move together. This clarity reduces confusion and follow‑up support.</p>
<p><img class="aligncenter size-medium wp-image-1490364" src="https://woocommerce.com/wp-content/uploads/2012/05/forcedsells-cartlinked.png?w=620" alt="Force Sells linked cart" width="620" height="330" /></p>
<h2 style="color: #f5247d">When to use Force Sells vs other options</h2>
<p>Choose <strong>Force Sells</strong> when the extra item is required every time. If you want to offer optional add‑ons or flexible bundles, consider Grouped Products or Product Bundles instead. For a deeper comparison, see our <a href="https://woocommerce.com/document/group-bundle-products-woocommerce/" target="_blank" rel="noopener">guide to product grouping and bundling</a>.</p>
<hr style="clear: both" />
<h2 style="color:#f5247d">More information</h2>
<ul style="line-height:1.8em">
<li>Read our <a href="https://woocommerce.com/document/force-sells/" target="_blank" rel="noopener">Force Sells documentation</a> for an overview of setup, options, and FAQs.</li>
<li>Need help configuring Force Sells for your catalog? <a href="https://kestrelwp.com/support" target="_blank" rel="noopener">Contact Kestrel support</a>.</li>
</ul>
<p>Made and supported by the team at:<br />
<a href="https://woocommerce.com/vendor/kestrel/" target="_blank" rel="noopener"><br />
  <img src="https://static.kestrelwp.com/kestrel-logo.png?s=dd6e10a1460cebec311cdc68c858a0e353e6d90d" alt="Kestrel logo" width="200" height="45" /><br />
</a></p>

Force Sells

<p>Link products together so they’re always purchased in the right combination. Perfect for required add-ons, bundled services, or products that only make sense when sold together.</p>

Re-engagement Coupons vs Force Sells