<ul class="wccom-tick-list-primary">
<li><strong><strong>Customize registration form with 20 Types of Fields</strong></strong></li>
<li><strong><strong>Create user role based registration forms</strong></strong></li>
<li><strong><strong>Show or Hide the fields with conditional logic</strong></strong></li>
<li><strong><strong>Sort the order of fields</strong></strong></li>
<li><strong><strong>Hide product prices for guest users</strong></strong></li>
<li><strong><strong>Map custom registration fields to checkout fields</strong></strong></li>
<li><strong><strong>Handle user role requests with auto or manual approval</strong></strong></li>
<li><strong><strong>Enable Google reCAPTCHA to avoid spam registrations</strong></strong></li>
<li><strong><strong>Import or Export users list in a CSV with additional data</strong></strong></li>
<li><strong><strong>Show/Hide or make additional fields readonly in my account page</strong></strong></li>
<li><strong><strong>Sort the order of fields</strong></strong></li>
</ul>
<hr />
<h2>Features Details:</h2>
<h3>Customize Registration Page</h3>
<p>WooCommerce registration fields plugin provides 20 different field types to gather more detailed information from customers during the registration process. You can customize the registration page by adding various field types, such as drop-down menus, radio buttons, multi-select boxes, and more, depending on your specific needs.</p>
<p><img class="aligncenter size-full wp-image-18734004623976" src="https://woocommerce.com/wp-content/uploads/2024/12/registration-fields.png" alt="woocommerce registration fields and user roles plugin" width="980" height="738" /></p>
<h3>Enable Registration by User Roles</h3>
<p>You can also enable registration based on user roles using WooCommerce user roles plugin. This allows you to create customized registration forms for each user role, ensuring that users fill out the appropriate fields based on their role.<img class="aligncenter size-full wp-image-18734004623986" src="https://woocommerce.com/wp-content/uploads/2024/12/user-roles.png" alt="woocommerce registration fields and user roles plugin" width="980" height="853" /></p>
<h3>User Role Approvals</h3>
<p>WooCommerce custom registration fields plugin allows you to approve user role requests either automatically or manually. You can also set automatic approvals for specific user roles.<img class="aligncenter size-full wp-image-18734004623988" src="https://woocommerce.com/wp-content/uploads/2024/12/auto-or-manually-approve.png" alt="woocommerce registration fields and user roles plugin" width="980" height="318" /></p>
<h3>Approve or Reject Roles Directly from Users Table</h3>
<p>The requested user roles are displayed in the default WooCommerce Users table, enabling you to approve or reject role requests instantly from there. This makes managing user role registrations more efficient and streamlined.<img class="aligncenter size-full wp-image-18734004623997" src="https://woocommerce.com/wp-content/uploads/2024/12/table.png" alt="woocommerce registration fields and user roles plugin" width="980" height="468" /></p>
<h3>Conditional Fields</h3>
<p>This plugin lets you show or hide fields dynamically based on user input. You can set up “And” type conditions to control when specific fields are displayed or hidden on the registration form. This helps to show only the relevant fields based on the user’s selections.<img class="aligncenter size-full wp-image-18734004623999" src="https://woocommerce.com/wp-content/uploads/2024/12/conditional-fields.png" alt="woocommerce registration fields and user roles plugin" width="980" height="462" /></p>
<h3>Enable Google reCAPTCHA for Security</h3>
<p>To enhance security, the extension also allows you to enable Google reCAPTCHA on the registration page to prevent spam signups.<img class="aligncenter size-full wp-image-18734004624003" src="https://woocommerce.com/wp-content/uploads/2024/12/recaptcha_cf5c6c.png" alt="woocommerce registration fields and user roles plugin" width="980" height="380" /></p>
<h3>Fields Mapping</h3>
<p>You can use any custom field data as a checkout data by mapping the fields. For example, you can use the data of a text field as First Name, Last Name, Address etc.</p>
<h3>Hide Prices for Guest Users</h3>
<p>With WooCommerce user role plugin, you can hide product prices until customers are logged in. Instead of displaying the prices, it shows a custom message prompting customers to log in to view the prices.<img class="aligncenter size-full wp-image-18734004624007" src="https://woocommerce.com/wp-content/uploads/2024/12/login-to-view-prices.png" alt="woocommerce registration fields and user roles plugin" width="980" height="526" /></p>
<h3>Import and Export Users</h3>
<p>WooCommerce registration fields plugin allows you to export specific users, multiple users, or all users in a CSV file which is a valuable feature if you plan to migrate your store. It exports all the additional user data collected through custom registration fields.<img class="aligncenter size-full wp-image-18734004624016" src="https://woocommerce.com/wp-content/uploads/2024/12/import-export-1.png" alt="woocommerce registration fields and user roles plugin" width="980" height="399" /></p>
<h2>Advantages</h2>
<ul class="wccom-tick-list-secondary">
<li>This plugin offers a wide range of features in one package, including customizable registration fields, user role-based registrations, automatic or manual approval of user roles, the ability to hide prices for guest users,fields mapping, and options to import or export users.</li>
<li>This plugin enables store owners to create custom registration forms tailored to different user roles, ensuring that users only see the fields relevant to their specific role.</li>
<li>Store owners can easily export users, including custom registration data, and import them into a new store. This makes migrating stores or managing user databases across multiple stores seamless.</li>
<li>Store owners can encourage customers to register or log in by hiding product prices until they are logged in, which helps increase the user base of online stores.</li>
<li>Enabling Google reCAPTCHA on the registration page helps admin to prevent spam signups, improving the security and integrity of the customer database.</li>
</ul>

Registration Fields & User Roles Approvals

<p>Create custom registration fields for guests or user roles, show or hide fields conditionally, and auto or manually approve registrations.</p>

<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-3" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2026/02/SelfServiceRefundsPromo.mp4">https://woocommerce.com/wp-content/uploads/2026/02/SelfServiceRefundsPromo.mp4</a></video></div>
<p> </p>
<hr class="wccom-product-heading__hr" />
<p></p>
<h2>Key Benefits</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Reduce Support Tickets</strong> – Let customers request refunds directly from their account without contacting support</li>
<li><strong>Automatic Processing</strong> – Refunds processed instantly through payment gateways when conditions are met</li>
<li><strong>Complete Control</strong> – Flexible rules engine, time limits, per-user controls, and per-product settings</li>
<li><strong>Guest & Logged-In Support</strong> – Secure refund forms for both registered customers and guest orders</li>
</ul>
<p></p>
<h2>Main Features</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Full & Partial Refunds</strong> – Support both full order refunds and line-item partial refunds</li>
<li><strong>Automatic Refund Processing</strong> – Process refunds through payment gateways without admin intervention</li>
<li><strong>Guest Refund Form</strong> – Shortcode and Gutenberg block for guest customers to request refunds</li>
<li><strong>Refund Rules Engine</strong> – Automate approval based on user role, product category, payment method, and more</li>
<li><strong>Abuse Prevention</strong> – Per-customer refund limits (daily, weekly, monthly, yearly) and per-user blocking</li>
<li><strong>Custom Refund Reasons</strong> – Configurable reason list with drag-and-drop ordering</li>
<li><strong>Decline Message Presets</strong> – Rich text rejection templates for consistent communication</li>
<li><strong>WooCommerce Analytics Integration</strong> – Track refund reasons and patterns in the Analytics dashboard</li>
</ul>
<p></p>
<div class="">
<div class="">
<h3>Self-Service Refund Requests</h3>
<p>Customers can request refunds directly from their My Account page with a guided multi-step process. Choose full or partial refunds, select line items, provide a reason, and review before submitting. No more back-and-forth emails or support tickets.</p>
</div>
<div class="">
<h3>Intelligent Rules Engine</h3>
<p>Define rules to automatically process or escalate refund requests based on conditions like user role, product category or tag, payment method, shipping zone, order value, and more. First matching rule wins, with drag-and-drop priority ordering.</p>
</div>
<div class="">
<h3>Guest Refund Form</h3>
<p>Allow guest customers to request refunds using a secure three-factor verification form (email, order number, order date). Available as a shortcode or a native Gutenberg block with customizable styling options.</p>
</div>
<div class="">
<h3>Admin Approval Workflow</h3>
<p>Review and manage refund requests with quick approve/reject actions on the order list and individual order pages. Use decline message presets for consistent, professional rejection responses with rich text support.</p>
</div>
</div>
<p></p>
<h2>How It Works</h2>
<ol>
<li><strong>Install & Activate</strong> – Upload the plugin and activate it in WordPress</li>
<li><strong>Configure Settings</strong> – Set refund time limits, enable automatic processing, and configure refund reasons</li>
<li><strong>Set Up Rules (Optional)</strong> – Create rules to auto-approve or escalate requests based on conditions</li>
<li><strong>Customers Request Refunds</strong> – From My Account or the guest refund form</li>
<li><strong>Process or Review</strong> – Refunds are auto-processed or queued for admin approval based on your rules</li>
</ol>
<p></p>
<h2>Flexible Refund Options</h2>
<p>Give customers the right level of control:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Full Order Refunds</strong> – One-click full order refund requests</li>
<li><strong>Line-Item Refunds</strong> – Customers select specific items and quantities to refund</li>
<li><strong>Non-Refundable Products</strong> – Mark specific products or variations as non-refundable</li>
<li><strong>Time Limits</strong> – Set a configurable window (1-365 days) for refund eligibility</li>
<li><strong>Re-Request After Rejection</strong> – Optionally allow customers to resubmit declined requests</li>
<li><strong>Request Cancellation</strong> – Customers can cancel pending requests before admin review</li>
</ul>
<p></p>
<h2>Powerful Rules Engine</h2>
<p>Automate refund decisions with flexible conditions:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>User Role</strong> – Different handling for wholesale, retail, or VIP customers</li>
<li><strong>Product Category / Tag / Type</strong> – Auto-approve for specific product groups</li>
<li><strong>Payment Method</strong> – Route based on how the order was paid</li>
<li><strong>Shipping Zone / Method</strong> – Handle international orders differently</li>
<li><strong>Billing / Shipping Country</strong> – Region-specific refund policies</li>
<li><strong>Order Value / Quantity</strong> – Thresholds for automatic vs. manual processing</li>
<li><strong>Order Status</strong> – Conditions based on current order status</li>
<li><strong>Priority Ordering</strong> – Drag-and-drop rule priority with first-match-wins logic</li>
</ul>
<p></p>
<h2>Abuse Prevention</h2>
<p>Protect your business while staying customer-friendly:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Refund Limits</strong> – Set maximum automatic refunds per customer per day, week, month, or year</li>
<li><strong>Per-User Controls</strong> – Block refund requests or disable auto-processing for specific users</li>
<li><strong>Per-User Limit Overrides</strong> – Custom refund limits for individual customers</li>
<li><strong>Counter Management</strong> – View and reset refund counters from the user profile</li>
<li><strong>Rate Limiting</strong> – Built-in protection against spam and abuse on request endpoints</li>
</ul>
<p></p>
<h2>Email Notifications</h2>
<p>Keep everyone informed at every step:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Customer Confirmation</strong> – Automatic email when a refund request is submitted</li>
<li><strong>Admin Notification</strong> – Alert when a new refund request needs review</li>
<li><strong>Escalation Alert</strong> – Notification when auto-processing falls back to manual review</li>
<li><strong>Rejection Notice</strong> – Customer notification with decline reason when a request is rejected</li>
<li><strong>Full WooCommerce Integration</strong> – Manage all emails from WooCommerce > Settings > Emails</li>
</ul>
<p></p>
<h2>Refund Analytics</h2>
<p>Make data-driven decisions with built-in analytics:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Refund Reasons Report</strong> – See which reasons customers select most frequently</li>
<li><strong>Date Range Filtering</strong> – Analyze refund trends using WooCommerce’s standard date picker</li>
<li><strong>Product-Level Data</strong> – Identify which products generate the most refund requests</li>
<li><strong>Status Tracking</strong> – Monitor approved, rejected, and pending request counts</li>
<li><strong>Seamless Integration</strong> – Access analytics directly from WooCommerce > Analytics menu</li>
</ul>
<p></p>
<h2>Seamless Integration</h2>
<p>Works perfectly with your existing setup:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>WooCommerce HPOS</strong> – Fully compatible with High-Performance Order Storage</li>
<li><strong>Payment Gateways</strong> – Automatic refunds through any gateway that supports programmatic refunds</li>
<li><strong>Gutenberg Block</strong> – Native block editor support for the guest refund form</li>
<li><strong>Shortcode Support</strong> – Use <code>[ssr_guest_refund]</code> to place the guest form anywhere</li>
<li><strong>WooCommerce Emails</strong> – Full integration with the WooCommerce email system</li>
<li><strong>Any Theme</strong> – Works with any properly coded WooCommerce theme</li>
</ul>

Self-Service Refunds

<p>Let customers request refunds directly from their account, no support tickets, no back-and-forth emails. Self-Service Refunds streamlines your refund workflow with automatic processing, flexible rules, and complete admin control.</p>

Registration Fields & User Roles Approvals vs Self-Service Refunds