<ul class="wccom-tick-list-primary">
<li>Allow customers to call your support staff directly during working hours</li>
<li>Display your official phone number on the online store during working hours</li>
<li>Set working days and hours to receive calls directly from customers </li>
<li>Display numbers of multiple staff persons with name and designation</li>
<li>Allow customers to request a callback during non-working hours</li>
<li>Enable request a callback button on specific products, categories, or the whole store</li>
<li>Users can submit the callback request using the callback form</li>
<li>Opens a call now and callback form in a popup</li>
<li>The callback form includes various fields such as Email, Number, Note, etc.</li>
<li>Store owners can view the callback requests from the back office</li>
<li>Export the callback request to an Excel file</li>
<li>Customize the request a callback button and form</li>
</ul>
<hr />
<h3>Enable Direct Call Option for Working Hours</h3>
This extension allows you to schedule your working days and hours when your support staff is available for direct call. Customers can see the phone numbers of your staff members and directly call to any of them.<img class="aligncenter size-full wp-image-18734004933256" src="https://woocommerce.com/wp-content/uploads/2025/02/call-now-button-3.png" alt="WooCommerce request a callback plugin" width="980" height="733" />
<h3>Add Staff for Direct Call</h3>
Add staff such as name, designation, and phone number so that customers will be able to call you directly during working hours.<img class="aligncenter size-full wp-image-18734004922583" src="https://woocommerce.com/wp-content/uploads/2025/02/Support-Staff-1.png" alt="Woocommece request a callback plugin" width="980" height="414" />
<h3>Customers can Request a Callback</h3>
Don’t worry about outside business hours because this extension also enables your customers to request a callback during non-working hours. It enables a customizable callback button on product pages that displays a callback form in a popup on a single click. Users can enter their phone number and email address to submit the callback request. They can also attach the notes with a request that will help you understand their questions and needs before making a callback.<img class="aligncenter size-full wp-image-18734004933258" src="https://woocommerce.com/wp-content/uploads/2025/02/reuest-a-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="684" />
<h3>Enable for Specific Products</h3>
You can enable “Call Now” and “Request a Callback” feature for specific products, categories and the whole shop. This is a very useful feature especially if you have a product catalogue that needs communication before sale.<img class="aligncenter size-full wp-image-18734004922587" src="https://woocommerce.com/wp-content/uploads/2025/02/specific-products-1.png" alt="Woocommece request a callback plugin" width="980" height="217" />
<h3>View and Export Request</h3>
You can view all the callback requests in a table form at the back office and mark them as a read as well to avoid any confusion. Export the request in excel file to save it for future promotions or send it your support team so, that they can follow back and turn the leads into sales.<img class="aligncenter size-full wp-image-18734004933260" src="https://woocommerce.com/wp-content/uploads/2025/02/view-and-export-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="461" />
<h2>Advantages:</h2>
<ul class="wccom-tick-list-secondary">
<li>Helps to provide 24/7 support to customers</li>
<li>Don’t miss the leads during non-working hours</li>
<li>Boost sales by converting leads into sales calls</li>
<li>Directly communicate with customers to provide satisfaction</li>
<li>Helps to build customer relationships</li>
</ul>

Request a Callback

Allow store visitors to call you directly or request a callback for any product and convert the leads into sales calls.

<h2 class="wp-block-heading"></h2>
<ul class="wccom-tick-list-primary">
<li>Deliver accurate and impactful messages to customers with customized order note emails.📧</li>
<li style="font-weight: 400">Proactively inform customers regarding their order status and delivery.  🚚</li>
<li>Display advanced order notes on customers’ front end effortlessly. 🖥️</li>
<li>Compatible with WooCommerce Print Invoices and Packing Lists. 📄</li>
</ul>
<hr class="wccom-product-heading__hr" />
Advanced Order Notes for WooCommerce allows small, medium-sized, and large businesses to improve customer communication, interaction, and relationships all in one place. 💬
This impactful add-on lets businesses develop customer loyalty and trust, retaining and expanding customer bases. Through Advanced Order Notes for WooCommerce, businesses can inform customers about order status and delivery by providing timely email updates, enhancing customer experience and satisfaction. 👍
<h2>Advanced Order Notes for WooCommerce Features ✨</h2>
Advanced Order Notes for is handy when businesses want to comprehensively enhance custom WooCommerce er communications and experiences.
<h3 style="font-size: 20px">Send Customized Emails to Customers</h3>
Advanced Order Notes for WooCommerce enables businesses to keep target audiences engaged and informed with timely email updates about order status and delivery, proactively reducing order queries. 📬
<img class="aligncenter wp-image-18734003918091 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Timely-Send-Customized-Emails-to-Customers.webp" alt="Timely Send Customized Emails to Customers Feature" width="1793" height="1101" />
<h3 style="font-size: 20px">Deliver Enhanced Customer Experience</h3>
Smartly display advanced order notes on customers’ front-end My Account Page in the respective order details. Build impactful relationships with current and prospective customers. 🛍️
<img class="aligncenter wp-image-18734003918095 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Deliver-Enhanced-Customer-Experience.webp" alt="Deliver Enhanced Customer Experience Feature" width="1793" height="1101" />
<h3 style="font-size: 20px">Compatibility with WooCommerce Print Invoices and Packing Lists</h3>
Advanced Order Notes for WooCommerce supports the <a href="https://woocommerce.com/products/print-invoices-packing-lists/">WooCommerce Print Invoices and Packing Lists</a> plugin. Thus, you can incorporate and display advanced order notes on customers’ PDF/ packing slips. Customers can instantly view the advanced order notes on their PDF/packing slips. 📑
<img class="aligncenter wp-image-18734003918097 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Display-Advanced-Order-Notes-on-Customers-PDF-Packing-Slips.webp" alt="Display Advanced Order Notes on Customers PDF Packing Slips Feature" width="1793" height="1101" />
<h3 style="font-size: 20px">Professional PDF Notes </h3>
Advanced Order Notes for WooCommerce helps small and large businesses create professional yet engaging PDF order notes using custom headers. Simplify order communication with potential and current customers effectively. 📝
<img class="aligncenter wp-image-18734003918098 size-full" src="https://woocommerce.com/wp-content/uploads/2024/05/Create-Professional-PDF-Order-Notes-Using-Custom-Headers.webp" alt="Create Professional PDF Order Notes Using Custom Headers Feature" width="1793" height="1101" />
<h2>Why Should You Use Advanced Order Notes for WooCommerce? 🤔</h2>
Versatility: Advanced Order Notes for WooCommerce supports small, medium-sized, and large businesses, allowing them to cater to varied customer bases.💡
Improved Communication: Deliver accurate, detailed, and clear information to customers, decreasing order queries and simultaneously improving customer satisfaction.🌟
Simplified Operations: Enhance order management and simplify customer communication, efficiently utilizing resources and time.📈
Customization: Use custom notes to develop highly customized and results-driven PDF order notes.🎨
<h2>How to Get Started 🚀</h2>
<ul>
<li style="font-weight: 400">Buy Advanced Order Notes for WooCommerce.</li>
<li style="font-weight: 400">Download and install the extension. You can find the installation guide here.</li>
<li style="font-weight: 400">Activate, set up, and configure the extension.</li>
</ul>
Read the <a href="https://woocommerce.com/document/advanced-order-notes-for-woocommerce/">technical documentation</a> to set up Advanced Order Notes for WooCommerce on your website.

Advanced Order Notes

With Advanced Order Notes for WooCommerce, you can improve customer relationships, trust, and loyalty. Custom notes also enhance communication and streamline order management. 📈

Request a Callback vs Advanced Order Notes