<ul class="wccom-tick-list-primary">
<li><strong>Allow customers to call your support staff directly during working hours</strong></li>
<li><strong>Display your official phone number on the online store during working hours</strong></li>
<li><strong>Set working days and hours to receive calls directly from customers </strong></li>
<li><strong>Display numbers of multiple staff persons with name and designation</strong></li>
<li><strong>Allow customers to request a callback during non-working hours</strong></li>
<li><strong>Enable request a callback button on specific products, categories, or the whole store</strong></li>
<li><strong>Users can submit the callback request using the callback form</strong></li>
<li><strong>Opens a call now and callback form in a popup</strong></li>
<li><strong>The callback form includes various fields such as Email, Number, Note, etc.</strong></li>
<li><strong>Store owners can view the callback requests from the back office</strong></li>
<li><strong>Export the callback request to an Excel file</strong></li>
<li><strong>Customize the request a callback button and form</strong></li>
</ul>
<hr />
<h3>Enable Direct Call Option for Working Hours</h3>
<p>This extension allows you to schedule your working days and hours when your support staff is available for direct call. Customers can see the phone numbers of your staff members and directly call to any of them.<img class="aligncenter size-full wp-image-18734004933256" src="https://woocommerce.com/wp-content/uploads/2025/02/call-now-button-3.png" alt="WooCommerce request a callback plugin" width="980" height="733" /></p>
<h3>Add Staff for Direct Call</h3>
<p>Add staff such as name, designation, and phone number so that customers will be able to call you directly during working hours.<img class="aligncenter size-full wp-image-18734004922583" src="https://woocommerce.com/wp-content/uploads/2025/02/Support-Staff-1.png" alt="Woocommece request a callback plugin" width="980" height="414" /></p>
<h3>Customers can Request a Callback</h3>
<p>Don’t worry about outside business hours because this extension also enables your customers to request a callback during non-working hours. It enables a customizable callback button on product pages that displays a callback form in a popup on a single click. Users can enter their phone number and email address to submit the callback request. They can also attach the notes with a request that will help you understand their questions and needs before making a callback.<img class="aligncenter size-full wp-image-18734004933258" src="https://woocommerce.com/wp-content/uploads/2025/02/reuest-a-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="684" /></p>
<h3>Enable for Specific Products</h3>
<p>You can enable “Call Now” and “Request a Callback” feature for specific products, categories and the whole shop. This is a very useful feature especially if you have a product catalogue that needs communication before sale.<img class="aligncenter size-full wp-image-18734004922587" src="https://woocommerce.com/wp-content/uploads/2025/02/specific-products-1.png" alt="Woocommece request a callback plugin" width="980" height="217" /></p>
<h3>View and Export Request</h3>
<p>You can view all the callback requests in a table form at the back office and mark them as a read as well to avoid any confusion. Export the request in excel file to save it for future promotions or send it your support team so, that they can follow back and turn the leads into sales.<img class="aligncenter size-full wp-image-18734004933260" src="https://woocommerce.com/wp-content/uploads/2025/02/view-and-export-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="461" /></p>
<h2>Advantages:</h2>
<ul class="wccom-tick-list-secondary">
<li>Helps to provide 24/7 support to customers</li>
<li>Don’t miss the leads during non-working hours</li>
<li>Boost sales by converting leads into sales calls</li>
<li>Directly communicate with customers to provide satisfaction</li>
<li>Helps to build customer relationships</li>
</ul>

Request a Callback

<p>Allow store visitors to call you directly or request a callback for any product and convert the leads into sales calls.</p>

<p><strong>The Approve New User Registration extension, for WooCommerce and WordPress, allows you to manually validate new user registration requests for specific, or all, user roles.</strong></p>
<p>This tool, therefore, assists in deterring both unwelcome fake registrations and spam by isolating your digital store for selective customers.</p>
<div class="woo-sc-box normal">If you want to add custom registration fields and user roles dropdown along with approve new user, please buy our <a href="https://woocommerce.com/products/custom-user-registration-fields-for-woocommerce/">Custom Registration Fields Extension</a>. See FAQs below for more details.</div>
<p>The areas where the extension can help include:</p>
<p><strong>Limiting Access </strong></p>
<p>If you are a B2B merchant, or sell unique products, limiting access could require extensive customer verification — but permitting customers to peruse your website before you grant permission might not be secure. Manual approval, therefore, is an effective way for you to restrict access and take control of new users until they have been properly verified and approved.</p>
<p><strong>Avoid Fake/Spam Accounts</strong></p>
<p>With spamming and fake accounts a real concern for merchants, it’s important to be able to identify true prospective customers from the start.  This plugin will help you filter out potential clients and maintain a valuable consumer base for recurring business.</p>
<h2><strong>Features:</strong></h2>
<ul>
<li>Employ manual approval for specific user roles or all new registrations</li>
<li>Customize user status notifications</li>
<li>Email notifications to customers and admins</li>
<li>Add approval/disapproval link in admin email</li>
<li>Bulk user approval option available on <em>Users Listing</em> page</li>
</ul>
<h3><strong>Manual approval for particular or all user roles</strong></h3>
<p>When you require your user to wait for approval in order to visit your site this plugin will come to the rescue with its manual approval function. You can choose to apply this to a particular type of user role, or you may want to apply it to all user roles. The plugin will support you in either scenario.</p>
<p>Limiting your users’ access to the website, based on user roles is particularly helpful if you have specialized products, prices, and other offers associated with VIP user roles.</p>
<p><strong>Note:</strong> To display user roles dropdown on your registration form you can use our <a href="https://woocommerce.com/products/choose-user-role-at-registration/">Choose User Roles at Registration</a> extension or the <a href="https://woocommerce.com/products/custom-user-registration-fields-for-woocommerce/">custom user registration fields</a>.</p>
<p><img class="alignnone size-full wp-image-6403748" src="https://woocommerce.com/wp-content/uploads/2020/08/Approve-new-user-registration-1-2.jpg" alt="" width="980" height="566" /></p>
<h3><strong>Customize email notifications</strong></h3>
<p>Easily convey the message of a pending approval, or a declined request, with completely tailored email templates communicating all the details you want of the registration process to your customer. Effective communication between site owners and customers is a great start to a healthy business-consumer relationship. Use the customizable email notifications to additionally alert your admin account users of all pending registration requests.</p>
<p><strong>Approve and disapprove link in the email</strong></p>
<p>The extension automatically adds user approval and disapproval link in the admin emails to let merchants approve or disapprove new user requests on the go.</p>
<p><img class="alignnone size-full wp-image-6403798" src="https://woocommerce.com/wp-content/uploads/2020/08/Email-Settings.jpg" alt="" width="980" height="801" /></p>
<h3>Customize Error Messages</h3>
<p>Along with email notifications, this extension allows you to display custom messages to inform customers about their account status. You can show messages in the following instances:</p>
<ul>
<li>When a new account is created and awaiting approval</li>
<li>When a user tries to login but the account is pending for review</li>
<li>When a user tries to login but the account is delined</li>
</ul>
<p><img class="alignnone size-full wp-image-6403792" src="https://woocommerce.com/wp-content/uploads/2020/08/Approve-new-user-custom-messages.jpg" alt="Approve new user custom messages" width="855" height="555" /></p>
<p><img class="alignnone size-full wp-image-6403781" src="https://woocommerce.com/wp-content/uploads/2020/08/Custom-Notifications.jpg" alt="" width="847" height="622" /></p>
<h3>How to get started?</h3>
<p>To get started with WooCommerce approve new user registration, install the extension and go to WooCommerce > Approve New User Registration and navigate to the general settings tab. Here you can,</p>
<ul>
<li>Enable approve new user option</li>
<li>Select the user roles for which you want to enable this manual approval</li>
</ul>
<p>Go to the custom message tab to configure the error messages that will be displayed to users who are waiting for pending approval or their request has been declined.</p>
<p>Navigate to the email settings tab to enable email notifications for admin and customers. You can customize emails as per your requirements and include the approval link in the admin email.</p>
<h2>FAQs:</h2>
<p><strong>If I need to approve new users and add custom fields as well, do I need to buy 2 extensions?</strong></p>
<p>No, just purchase <a href="https://woocommerce.com/products/custom-user-registration-fields-for-woocommerce/">custom user registration</a> fields as the approve new user feature is available in custom registration fields.</p>
<p><strong>Does it work for WordPress only?</strong></p>
<p>Yes, if WooCommerce is not installed, the extension will help you approve/disapprove users created from WordPress.</p>
<div></div>

Approve New User Registration

<p>Manually validate new user registrations.</p>

Request a Callback vs Approve New User Registration