<ul class="wccom-tick-list-primary">
<li><strong>Allow customers to call your support staff directly during working hours</strong></li>
<li><strong>Display your official phone number on the online store during working hours</strong></li>
<li><strong>Set working days and hours to receive calls directly from customers </strong></li>
<li><strong>Display numbers of multiple staff persons with name and designation</strong></li>
<li><strong>Allow customers to request a callback during non-working hours</strong></li>
<li><strong>Enable request a callback button on specific products, categories, or the whole store</strong></li>
<li><strong>Users can submit the callback request using the callback form</strong></li>
<li><strong>Opens a call now and callback form in a popup</strong></li>
<li><strong>The callback form includes various fields such as Email, Number, Note, etc.</strong></li>
<li><strong>Store owners can view the callback requests from the back office</strong></li>
<li><strong>Export the callback request to an Excel file</strong></li>
<li><strong>Customize the request a callback button and form</strong></li>
</ul>
<hr />
<h3>Enable Direct Call Option for Working Hours</h3>
<p>This extension allows you to schedule your working days and hours when your support staff is available for direct call. Customers can see the phone numbers of your staff members and directly call to any of them.<img class="aligncenter size-full wp-image-18734004933256" src="https://woocommerce.com/wp-content/uploads/2025/02/call-now-button-3.png" alt="WooCommerce request a callback plugin" width="980" height="733" /></p>
<h3>Add Staff for Direct Call</h3>
<p>Add staff such as name, designation, and phone number so that customers will be able to call you directly during working hours.<img class="aligncenter size-full wp-image-18734004922583" src="https://woocommerce.com/wp-content/uploads/2025/02/Support-Staff-1.png" alt="Woocommece request a callback plugin" width="980" height="414" /></p>
<h3>Customers can Request a Callback</h3>
<p>Don’t worry about outside business hours because this extension also enables your customers to request a callback during non-working hours. It enables a customizable callback button on product pages that displays a callback form in a popup on a single click. Users can enter their phone number and email address to submit the callback request. They can also attach the notes with a request that will help you understand their questions and needs before making a callback.<img class="aligncenter size-full wp-image-18734004933258" src="https://woocommerce.com/wp-content/uploads/2025/02/reuest-a-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="684" /></p>
<h3>Enable for Specific Products</h3>
<p>You can enable “Call Now” and “Request a Callback” feature for specific products, categories and the whole shop. This is a very useful feature especially if you have a product catalogue that needs communication before sale.<img class="aligncenter size-full wp-image-18734004922587" src="https://woocommerce.com/wp-content/uploads/2025/02/specific-products-1.png" alt="Woocommece request a callback plugin" width="980" height="217" /></p>
<h3>View and Export Request</h3>
<p>You can view all the callback requests in a table form at the back office and mark them as a read as well to avoid any confusion. Export the request in excel file to save it for future promotions or send it your support team so, that they can follow back and turn the leads into sales.<img class="aligncenter size-full wp-image-18734004933260" src="https://woocommerce.com/wp-content/uploads/2025/02/view-and-export-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="461" /></p>
<h2>Advantages:</h2>
<ul class="wccom-tick-list-secondary">
<li>Helps to provide 24/7 support to customers</li>
<li>Don’t miss the leads during non-working hours</li>
<li>Boost sales by converting leads into sales calls</li>
<li>Directly communicate with customers to provide satisfaction</li>
<li>Helps to build customer relationships</li>
</ul>

Request a Callback

<p>Allow store visitors to call you directly or request a callback for any product and convert the leads into sales calls.</p>

<p>Custom Registration Forms Builder is a powerful WooCommerce extension that enables you to create multiple registration forms for customers like retailers, wholesalers, VIP, general customer, and more.</p>
<p>Instead of showing one registration form to all customers, you can create various forms with billing, shipping, and custom fields specific to user roles. For example, you may want to include a file upload field to collect registration certificates, and a VAT field to collect VAT number from wholesale user roles. Showing these fields to a general customer could confuse them and may result in registration abandonments.</p>
<p>Assign a user role to each registration form and automatically allocate the user role on form submission. Alternately, display a roles dropdown to lets customers select the relevant user role during registration.</p>
<p>You can put registration forms on automatic or manual approvals. This features comes in handy when you want to allow general customers to register and start shopping straightway whereas for B2B user roles, you might want to validate their account before they can login and enjoy B2B related benefits.</p>
<h3><strong>Features</strong></h3>
<ul>
<li>Create multiple registration forms for different user roles</li>
<li>Includes 24 field types to collect any type of data</li>
<li>Separate VAT field with <strong>VIES validation</strong></li>
<li>Add conditional/dependent fields</li>
<li>Add default billing and shipping fields</li>
<li>Make fields optional or mandatory</li>
<li>Dedicated shortage for each form to display it anywhere</li>
<li>Select a user role to assign with form submissions</li>
<li>Ability to display a roles dropdown to let users select an appropriate role</li>
<li>Automatically or manually approve registration after form submission</li>
<li>Customize registration button text and position</li>
<li>Customize email notifications sent to customers and admins</li>
</ul>
<hr />
<h2><strong>Creating multiple registration forms</strong></h2>
<p>Add multiple registration forms to your store to accept different types of registrations like wholesalers, B2B, retailers, customers, VIP members, and more. Use shortcode to display forms on any page of your website.</p>
<p><img class="alignnone size-full wp-image-8977297" src="https://woocommerce.com/wp-content/uploads/2021/12/Creating-multiple-registration-forms-1.jpg" alt="" width="980" height="422" /></p>
<h2><strong>Add default billing and shipping fields</strong></h2>
<p>You can choose to attach selected billing and shipping fields to each form. The fields display on the shipping and billing fields section on the My Account page.</p>
<p><img class="alignnone size-full wp-image-8977295" src="https://woocommerce.com/wp-content/uploads/2021/12/Default-Billing-and-Shipping-Fields.jpg" alt="" width="980" height="491" /></p>
<h2><strong>24 Custom field types</strong></h2>
<p>You can add custom fields in addition to the default billing and shipping fields. The extension comes with 24 custom field types.</p>
<ul>
<li>Text</li>
<li>Email</li>
<li>Number</li>
<li>File</li>
<li>Text area</li>
<li>Select (dropdown)</li>
<li>Multi-select</li>
<li>Radio</li>
<li>Checkbox</li>
<li>Multi-checkbox</li>
<li>Password (secret field)</li>
<li>Country</li>
<li>State</li>
<li>Date</li>
<li>Time</li>
<li>Date and time</li>
<li>Date and time local</li>
<li>Week</li>
<li>Phone and, or mobile phone number</li>
<li>Color</li>
<li>VAT (Length and VIES validation)</li>
<li>Message</li>
<li>Privacy</li>
<li>Google reCAPTCHA</li>
</ul>
<p>While creating new fields you can:</p>
<ul>
<li>Make fields mandatory or optional</li>
<li>Make fields read-only (appear as non-editable on My Account pages)</li>
<li>Display fields in order emails and on order detail pages (Admin side)</li>
</ul>
<p><img class="alignnone size-full wp-image-8977339" src="https://woocommerce.com/wp-content/uploads/2021/12/Custom-Field.png" alt="" width="980" height="1195" /></p>
<h2><strong>Automatically assign a role or show a role dropdown</strong></h2>
<p>Automatically assign a user role when a customer submits a form or display a dropdown on the registration form to let customers select the relevant role during registration. You can add selected user roles to the dropdown for customers to choose from.</p>
<p><img class="alignnone size-full wp-image-8977288" src="https://woocommerce.com/wp-content/uploads/2021/12/User-Role-Dropdown.jpg" alt="" width="980" height="395" /></p>
<h2><strong>Manually or automatically approve users</strong></h2>
<p>You can put the form on automatic or manual approval. In case of manual approval, the admin will be able to review the submitted details and manually approve them later.</p>
<p><img class="alignnone size-full wp-image-8977291" src="https://woocommerce.com/wp-content/uploads/2021/12/Auto-or-manually-approve.jpg" alt="" width="980" height="344" /></p>
<h2><strong>Redirect after registration</strong></h2>
<p>Redirect users to custom pages or URLs after their form submissions. You can create a custom thank-you page and show a thank-you message or redirect them straight to the Login page.</p>
<p><img class="alignnone size-full wp-image-8977290" src="https://woocommerce.com/wp-content/uploads/2021/12/Redirect-settings.jpg" alt="" width="980" height="556" /></p>
<h2><strong>Sort fields</strong></h2>
<p>You can sort default billing, shipping fields, and additional custom fields using the drag-and-drop feature available during form creation.</p>
<p><img class="alignnone size-full wp-image-8977286" src="https://woocommerce.com/wp-content/uploads/2021/12/Field-Sorting.jpg" alt="" width="980" height="985" /></p>
<h2><strong>Customize email notifications</strong></h2>
<p>Send email notifications to customers and admins to keep them informed about new registration and account statuses. Customize the following email notifications using the variables pre-included in the extension like {customer-details}, {first-name}, {last-name}, {full-name}, {user-status}, and more.</p>
<ul>
<li>Send new account emails to admin</li>
<li>New account email content (appended to the default WooCommerce welcome email)</li>
<li>Send account approved email to customer</li>
<li>Send account disapproved email to customer</li>
</ul>
<h3><strong>Requirements</strong></h3>
<p>Minimum PHP version: 5.2</p>

Custom Registration Forms Builder

<p>Create custom registration forms based on user roles with Custom Registration Forms Builder for WooCommerce.</p>

Request a Callback vs Custom Registration Forms Builder