<ul class="wccom-tick-list-primary">
<li><strong>Allow customers to call your support staff directly during working hours</strong></li>
<li><strong>Display your official phone number on the online store during working hours</strong></li>
<li><strong>Set working days and hours to receive calls directly from customers </strong></li>
<li><strong>Display numbers of multiple staff persons with name and designation</strong></li>
<li><strong>Allow customers to request a callback during non-working hours</strong></li>
<li><strong>Enable request a callback button on specific products, categories, or the whole store</strong></li>
<li><strong>Users can submit the callback request using the callback form</strong></li>
<li><strong>Opens a call now and callback form in a popup</strong></li>
<li><strong>The callback form includes various fields such as Email, Number, Note, etc.</strong></li>
<li><strong>Store owners can view the callback requests from the back office</strong></li>
<li><strong>Export the callback request to an Excel file</strong></li>
<li><strong>Customize the request a callback button and form</strong></li>
</ul>
<hr />
<h3>Enable Direct Call Option for Working Hours</h3>
<p>This extension allows you to schedule your working days and hours when your support staff is available for direct call. Customers can see the phone numbers of your staff members and directly call to any of them.<img class="aligncenter size-full wp-image-18734004933256" src="https://woocommerce.com/wp-content/uploads/2025/02/call-now-button-3.png" alt="WooCommerce request a callback plugin" width="980" height="733" /></p>
<h3>Add Staff for Direct Call</h3>
<p>Add staff such as name, designation, and phone number so that customers will be able to call you directly during working hours.<img class="aligncenter size-full wp-image-18734004922583" src="https://woocommerce.com/wp-content/uploads/2025/02/Support-Staff-1.png" alt="Woocommece request a callback plugin" width="980" height="414" /></p>
<h3>Customers can Request a Callback</h3>
<p>Don’t worry about outside business hours because this extension also enables your customers to request a callback during non-working hours. It enables a customizable callback button on product pages that displays a callback form in a popup on a single click. Users can enter their phone number and email address to submit the callback request. They can also attach the notes with a request that will help you understand their questions and needs before making a callback.<img class="aligncenter size-full wp-image-18734004933258" src="https://woocommerce.com/wp-content/uploads/2025/02/reuest-a-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="684" /></p>
<h3>Enable for Specific Products</h3>
<p>You can enable “Call Now” and “Request a Callback” feature for specific products, categories and the whole shop. This is a very useful feature especially if you have a product catalogue that needs communication before sale.<img class="aligncenter size-full wp-image-18734004922587" src="https://woocommerce.com/wp-content/uploads/2025/02/specific-products-1.png" alt="Woocommece request a callback plugin" width="980" height="217" /></p>
<h3>View and Export Request</h3>
<p>You can view all the callback requests in a table form at the back office and mark them as a read as well to avoid any confusion. Export the request in excel file to save it for future promotions or send it your support team so, that they can follow back and turn the leads into sales.<img class="aligncenter size-full wp-image-18734004933260" src="https://woocommerce.com/wp-content/uploads/2025/02/view-and-export-callback-3.png" alt="WooCommerce request a callback plugin" width="980" height="461" /></p>
<h2>Advantages:</h2>
<ul class="wccom-tick-list-secondary">
<li>Helps to provide 24/7 support to customers</li>
<li>Don’t miss the leads during non-working hours</li>
<li>Boost sales by converting leads into sales calls</li>
<li>Directly communicate with customers to provide satisfaction</li>
<li>Helps to build customer relationships</li>
</ul>

Request a Callback

<p>Allow store visitors to call you directly or request a callback for any product and convert the leads into sales calls.</p>

<p>Customize My Account for WooCommerce is the best plugin to enhance the default customer dashboard.</p>
<p>The default WooCommerce My Account Page is pretty rigid – a basic design with tabs for orders, downloads, addresses, payment methods, and registration details.</p>
<p>You cannot modify these default tabs or add new ones for extra account details. This leaves your customers with a generic experience that doesn’t serve specific business needs.</p>
<p>Customize My Account for WooCommerce goes beyond this limitation. Add unlimited custom endpoints, reorder menu items with the drag and drop method, and personalize the dashboard content by modifying default content and adding your own.</p>
<p><span class="embed-youtube" style="text-align:center;display: block"></span></p>
<p> </p>
<h3>Customize My Account Page Builder</h3>
<h4>Modify Default WooCommerce Endpoints</h4>
<p>Easily modify or disable default WooCommerce endpoints: <i>Dashboard</i>, <i>Orders</i>, <i>Downloads</i>, <i>Addresses</i>, <i>Payment Methods</i>, <i>Account Details</i>, and <i>Logou</i>t.</p>
<p>Control which default WooCommerce endpoints are visible on the customer’s My Account Page with a toggle.</p>
<p><img class="alignnone size-full wp-image-18734005776875" src="https://woocommerce.com/wp-content/uploads/2020/07/Customize-My-Account-for-WooCommerce-Dashboard.png" alt="" width="980" height="494" /></p>
<h4>Add Custom Endpoints</h4>
<p>Add unlimited custom endpoints using Customize My Account for WooCommerce. You can specify the label, slug, icon, and add content as you wish.</p>
<p><img class="alignnone size-full wp-image-18734005776882" src="https://woocommerce.com/wp-content/uploads/2020/07/Add-Custom-Endpoint.png" alt="" width="980" height="540" /></p>
<h4>Create Unlimited Links</h4>
<p>Add unlimited menu items redirecting users to other pages within your store or external websites. You can have the link open in the same tab or a new tab in the user’s browser.</p>
<p><img class="alignnone size-full wp-image-18734005776885" src="https://woocommerce.com/wp-content/uploads/2020/07/Add-Unlimited-Links.png" alt="" width="980" height="487" /></p>
<h4>Groups for Related Endpoints</h4>
<p>You can group similar endpoints and links together to keep your dashboard structured and organized. This helps your customers navigate you store better.</p>
<p><img class="alignnone size-full wp-image-18734005776877" src="https://woocommerce.com/wp-content/uploads/2020/07/Groups-for-Related-Endpoints.png" alt="" width="980" height="513" /></p>
<h4>Drag and Drop Endpoints</h4>
<p>Re-order endpoints and links within the My Account Page easily through the drag and drop interface. You can re-arrange both default and custom tabs using this method.</p>
<p><img class="alignnone size-full wp-image-18734005776902" src="https://woocommerce.com/wp-content/uploads/2020/07/Drag-and-Drop-Tool-Customize-My-Account-Page-for-WooCommerce.gif" alt="" width="436" height="604" /></p>
<h3>Customize My Account Page Customizer</h3>
<h4>Predefined Layouts, Styles, and Color Palette</h4>
<p>Create stunning customer dashboard in seconds using the pre-built menu layouts, styles, and color palettes. You can extend default color palettes and create a custom one to match your brand.</p>
<p><img class="alignnone size-full wp-image-18734005776878" src="https://woocommerce.com/wp-content/uploads/2020/07/Prebuilt-layouts.png" alt="" width="980" height="436" /></p>
<h4>Built-in Customizer with Live Preview</h4>
<p>Change colors to match your brand palette, adjust fonts to match your site typography, and modify spacing to create a cohesive experience that feels like part of your store. Preview the changes in real time before you<img class="alignnone size-full wp-image-18734005776908" style="letter-spacing: -0.176px" src="https://woocommerce.com/wp-content/uploads/2020/07/Built-in-Customizer.png" alt="" width="980" height="477" /><span style="letter-spacing: -0.011em"> hit the Save button.</span><span style="letter-spacing: -0.011em"> </span></p>
<h4>Visual Styling Options for Endpoints</h4>
<p>Change the label and icon of individual endpoints to your liking. Choose from the available icons or upload your own. You can style the endpoint further using custom classes.</p>
<h4>Profile Pictures</h4>
<p>Allow customers to upload custom profile images for their account page. It supports png and jpg file types and default placeholders.</p>
<p><img class="alignnone size-full wp-image-18734005776879" src="https://woocommerce.com/wp-content/uploads/2020/07/Profile-Picture.png" alt="" width="980" height="479" /></p>
<h3>Personalization</h3>
<h4>Custom Account Page Content</h4>
<p>Customize content on the WooCommerce My Account page using our WYSIWYG editor. Add rich content with formatted text, media, and custom HTML code. You can also integrate content from your theme and plugins through shortcodes.</p>
<p><img class="alignnone size-full wp-image-18734005776873" src="https://woocommerce.com/wp-content/uploads/2020/07/Custom-Content.png" alt="" width="980" height="684" /></p>
<h4>User Role Specific Endpoints</h4>
<p>By default, endpoints are visible to all users. However, you can configure conditions for endpoints to appear only for specific user roles.</p>
<p><img class="alignnone size-full wp-image-18734005776881" src="https://woocommerce.com/wp-content/uploads/2020/07/User-Role-Specific-Endpoint.png" alt="" width="980" height="177" /></p>
<h4>Default Endpoint</h4>
<p>Choose which tab is displayed first whenever a customer visits their My Account Page.</p>
<p><img class="alignnone size-full wp-image-18734005776872" src="https://woocommerce.com/wp-content/uploads/2020/07/Change-Default-Endpoint.png" alt="" width="980" height="288" /></p>
<h4>Smart Tags for Personalized Content</h4>
<p>Personalize content for your customers by using smart tags: User ID, User Name, User Email, First Name, Last Name, User Display Name, User IP Address, Site Name, Site URL, Page URL, Current Date, Current Time, Billing Address, Billing Company, Shipping Address, and Shipping Company.</p>
<p><img class="alignnone size-full wp-image-18734005776880" src="https://woocommerce.com/wp-content/uploads/2020/07/Smart-Tags-for-Personalization.png" alt="" width="857" height="645" /></p>
<h3>Translation Ready</h3>
<p>Customize My Account for WooCommerce is translation-ready out of the box, allowing you to reach local audiences in their native languages. Supported translation plugins:</p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">WPML (The WordPress Multilingual Plugin)</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Polylang</li>
</ul>
<h3>Developer Options</h3>
<p><img class="alignnone size-full wp-image-18734005776876" src="https://woocommerce.com/wp-content/uploads/2020/07/Developers-Settings.png" alt="" width="980" height="582" /></p>
<h4>AJAX Account Navigation</h4>
<p>Ensure a smooth customer experience by avoiding full-page reloads during navigation.</p>
<h4>Account Page Libraries</h4>
<p>Control which CSS and JS libraries are loaded on the WooCommerce account page.</p>
<h3>Compatibility with third-party WooCommerce plugins</h3>
<p>Currently, the plugin is by default compatible with the following plugins</p>
<ol>
<li><a href="https://woocommerce.com/products/woocommerce-bookings/" target="_blank" rel="noopener">WooCommerce Bookings</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-subscription-downloads/" target="_blank" rel="noopener">WooCommerce Subscription Downloads</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-subscriptions/" target="_blank" rel="noopener">WooCommerce Subscriptions</a></li>
<li><a href="https://woocommerce.com/products/woocommerce-memberships/" target="_blank" rel="noopener">WooCommerce Memberships</a> by SkyVerge</li>
</ol>
<p>For more information, please refer to our <a href="https://woocommerce.com/document/customize-my-account-for-woocommerce/" target="_blank" rel="noopener noreferrer">documentation.</a></p>
<p>You can also check out this detailed article on <a href="https://themegrill.com/blog/how-to-customize-my-account-page-in-woocommerce/" target="_blank" rel="noopener">How to customize My Account Page for WooCommerce</a> step-by-step plugin implementation.</p>

Customize My Account

<p><span class="TextRun SCXW207275085 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW207275085 BCX8">Customize the default WooCommerce My Account Page. Add unlimited menu tabs, manage </span><span class="NormalTextRun SCXW207275085 BCX8">endpoints</span> <span class="NormalTextRun SCXW207275085 BCX8">and </span><span class="NormalTextRun SCXW207275085 BCX8">display personalized content in </span><span class="NormalTextRun SCXW207275085 BCX8">the </span><span class="NormalTextRun SCXW207275085 BCX8">customer dashboard</span><span class="NormalTextRun SCXW207275085 BCX8">.</span></span><span class="EOP SCXW207275085 BCX8" data-ccp-props="{}"> </span></p>

Request a Callback vs Customize My Account