<h2>Answers from your content</h2>
<p><strong>SensAI</strong> indexes your website content, product data, and categories.<br />
When visitors ask questions, <strong>SensAI</strong> identifies intent, retrieves relevant information, and replies with contextual, clickable recommendations.</p>
<div class="twocol-one">
<h2>Who it’s for</h2>
<ul class="wccom-tick-list-primary">
<li><strong data-start="263" data-end="288">WordPress sites</strong> that want smarter, AI-powered support and navigation</li>
<li>Stores with growing catalogs that need guided discovery</li>
<li>Membership and content-heavy sites</li>
<li>Teams reducing ticket volume without sacrificing quality</li>
</ul>
</div>
<div class="twocol-one last">
<h2>Built for WooCommerce</h2>
<ul class="wccom-tick-list-primary">
<li>Product‑aware answers (titles, features, categories, attributes)</li>
<li>Prices shown with your store’s currency format</li>
<li>Category‑first guidance for broad questions</li>
<li>Works with any theme and modern checkout flows</li>
</ul>
</div>
<div class="twocol-one">
<h2>Set up in minutes</h2>
<p><img class="alignnone size-full wp-image-18734006082352" src="https://woocommerce.com/wp-content/uploads/2025/12/setup-img.webp" alt="SensAI plugin setup is a breeze" width="600" height="260" /><br />
Install the plugin, add your OpenAI API key, build the content index, and customize your chat design. You’ll be live in just a few minutes.</p>
</div>
<div class="twocol-one last">
<h2>Designed for performance</h2>
<p><img class="alignnone size-full wp-image-18734006082376" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-perf-img.webp" alt="SensAI is lightweight and loads fast" width="600" height="260" /><br />
Fast, lightweight widget, real‑time indexing of new content, and response caching to keep costs low while maintaining snappy replies.</p>
</div>
<h2>Match it to your brand</h2>
<p>Make the chat feel native to your site with flexible design controls. Choose light or dark mode, customize main and link colors, and use one of three preset avatars or upload your own.<br />
Set the agent’s name and greeting, adjust bubble icon styles, and control visibility by enabling or disabling the chatbox, including the option to show it only to logged-in users.</p>
<p> </p>
<div class="twocol-one">
<h2>Chat history</h2>
<p><img class="alignnone size-full wp-image-18734006084914" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-chat-history_6c6260.webp" alt="SensAI chat history is optional and privacy‑aware" width="600" height="260" /><br />
Keep track of what visitors ask and use insights to improve your content over time.</p>
<p>Chat history is optional and privacy‑aware, you can also include an optional visitor form to collect name and email (skipped for logged-in users).</p>
</div>
<div class="twocol-one last">
<h2>Multi‑lingual by default</h2>
<p><img class="alignnone size-full wp-image-18734006081864" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-multilingual_183dc1.webp" alt="SensAI automatically detects the visitor’s language and replies in the same language" width="600" height="260" /><br />
No matter your website language, visitors get answers in their own language.</p>
<p>SensAI automatically detects the visitor’s language and replies in the same language, no translation plugins required.</p>
</div>
<h2>Secure and member‑aware</h2>
<p>Hide the chatbot for non‑logged‑in visitors if needed, and keep private or membership‑restricted content out of the AI by default. Official support for WooCommerce Memberships.</p>
<h2></h2>
<h2>Features at a glance</h2>
<div class="twocol-one">
<ul class="wccom-tick-list-primary">
<li>AI chat powered by OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo)</li>
<li>Product-aware answers with category-first guidance</li>
<li>WooCommerce-correct pricing and currency formatting</li>
<li>Smart clarifying questions to recommend the right product</li>
<li>Multi-lingual with automatic language detection</li>
<li>Conversation memory (3/5/8 messages) and 1-hour session persistence</li>
<li>Real-time indexing of new and updated content</li>
<li>Configurable indexing (choose included/excluded post types)</li>
<li>Exclude content using the sensai-exclude CSS class</li>
</ul>
</div>
<div class="twocol-one last">
<ul class="wccom-tick-list-primary">
<li>Local greeting handling (no API usage)</li>
<li>Chat history with search, filtering, and CSV/JSON export</li>
<li>Optional visitor info form (name/email), skipped for logged-in users</li>
<li>Pre-flight OpenAI credit check before indexing</li>
<li>Design customization: colors, avatar, light/dark mode, icon styles</li>
<li>Show chat only to logged-in users mode</li>
<li>Membership integrations: WooCommerce Memberships, MemberPress</li>
<li>Developer-friendly filter hooks for custom restriction detection</li>
</ul>
</div>
<p> </p>
<p><strong>SensAI</strong> turns your existing content into a smart, always-on support assistant. It is fully private, fast, and built for WordPress.</p>

SensAI

<p><strong>Turn product questions into confident purchases.</strong> SensAI is an AI-powered support agent that learns from your WordPress content and WooCommerce store to give instant, accurate answers with contextual links 24/7.</p>

<ul class="wccom-tick-list-primary">
<li><strong>Centralized dashboard with complete customer data</strong></li>
<li><strong>Instant access from WooCommerce Order pages</strong></li>
<li><strong>Detailed subscription tracking</strong></li>
<li><strong>Integrated customer support information</strong></li>
<li><strong>Quick and easy setup—no coding necessary</strong></li>
</ul>
<hr class="wccom-product-heading__hr" />
<h3><b>Why Choose Customer Info?</b></h3>
<p><span style="font-weight: 400">✅ </span><b>Save Valuable Time:</b><span style="font-weight: 400"> Eliminate the need to navigate multiple pages—quickly access essential customer information and order histories from one central location.</span></p>
<p><img class="aligncenter size-full wp-image-18734004998272" src="https://woocommerce.com/wp-content/uploads/2025/03/centralized-customer-Info-dashboard_10e3ec.png" alt="" width="980" height="686" /><br />
<span style="font-weight: 400">✅ </span><b>Make Informed Decisions:</b><span style="font-weight: 400"> Gain insights into Customer Lifetime Value (CLV) to strategically engage and prioritize high-value customers.</span></p>
<p><img class="aligncenter size-full wp-image-18734004998277" src="https://woocommerce.com/wp-content/uploads/2025/03/Quick-Access-from-WooCommerce-orders_e8f820.png" alt="" width="980" height="673" /><br />
<span style="font-weight: 400">✅ </span><b>Optimize Subscription Management:</b><span style="font-weight: 400"> Efficiently manage active subscriptions, renewal dates, and auto-renew statuses, ensuring smooth recurring revenue streams.</span></p>
<p><img class="aligncenter size-full wp-image-18734004998279" src="https://woocommerce.com/wp-content/uploads/2025/03/WooCommerce-Subscriptions-Compatibility_853db9.png" alt="" width="980" height="642" /><br />
<span style="font-weight: 400">✅ </span><b>Streamline Customer Support:</b><span style="font-weight: 400"> Access integrated customer support interactions via HelpScout and Intercom directly from your dashboard, providing quicker and more accurate responses.</span></p>
<p><img class="aligncenter size-full wp-image-18734004998284" src="https://woocommerce.com/wp-content/uploads/2025/03/HelpScout-Intercom-Integration-2.png" alt="" width="980" height="686" /></p>
<h3><b>Compatibility & Integrations:</b></h3>
<p><span style="font-weight: 400">🔹 Fully compatible with WooCommerce Subscriptions, WooCommerce API Manager, HelpScout, and Intercom.</span><span style="font-weight: 400"><br />
</span><span style="font-weight: 400"> 🔹 Actively expanding integrations—suggest your preferred plugins on our</span><a href="https://zorem.canny.io/customer-info"> <span style="font-weight: 400">Feature Request Board</span></a><span style="font-weight: 400">.</span></p>

Customer Info

<p>Introducing <b>Customer Info</b>, a robust and intuitive WooCommerce plugin designed to simplify customer management. Store owners can effortlessly access detailed customer data, orders, subscription statuses, and support interactions—all centralized in a single, user-friendly dashboard.</p>

SensAI vs Customer Info