<h2>Answers from your content</h2>
<p><strong>SensAI</strong> indexes your website content, product data, and categories.<br />
When visitors ask questions, <strong>SensAI</strong> identifies intent, retrieves relevant information, and replies with contextual, clickable recommendations.</p>
<div class="twocol-one">
<h2>Who it’s for</h2>
<ul class="wccom-tick-list-primary">
<li><strong data-start="263" data-end="288">WordPress sites</strong> that want smarter, AI-powered support and navigation</li>
<li>Stores with growing catalogs that need guided discovery</li>
<li>Membership and content-heavy sites</li>
<li>Teams reducing ticket volume without sacrificing quality</li>
</ul>
</div>
<div class="twocol-one last">
<h2>Built for WooCommerce</h2>
<ul class="wccom-tick-list-primary">
<li>Product‑aware answers (titles, features, categories, attributes)</li>
<li>Prices shown with your store’s currency format</li>
<li>Category‑first guidance for broad questions</li>
<li>Works with any theme and modern checkout flows</li>
</ul>
</div>
<div class="twocol-one">
<h2>Set up in minutes</h2>
<p><img class="alignnone size-full wp-image-18734006082352" src="https://woocommerce.com/wp-content/uploads/2025/12/setup-img.webp" alt="SensAI plugin setup is a breeze" width="600" height="260" /><br />
Install the plugin, add your OpenAI API key, build the content index, and customize your chat design. You’ll be live in just a few minutes.</p>
</div>
<div class="twocol-one last">
<h2>Designed for performance</h2>
<p><img class="alignnone size-full wp-image-18734006082376" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-perf-img.webp" alt="SensAI is lightweight and loads fast" width="600" height="260" /><br />
Fast, lightweight widget, real‑time indexing of new content, and response caching to keep costs low while maintaining snappy replies.</p>
</div>
<h2>Match it to your brand</h2>
<p>Make the chat feel native to your site with flexible design controls. Choose light or dark mode, customize main and link colors, and use one of three preset avatars or upload your own.<br />
Set the agent’s name and greeting, adjust bubble icon styles, and control visibility by enabling or disabling the chatbox, including the option to show it only to logged-in users.</p>
<p> </p>
<div class="twocol-one">
<h2>Chat history</h2>
<p><img class="alignnone size-full wp-image-18734006084914" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-chat-history_6c6260.webp" alt="SensAI chat history is optional and privacy‑aware" width="600" height="260" /><br />
Keep track of what visitors ask and use insights to improve your content over time.</p>
<p>Chat history is optional and privacy‑aware, you can also include an optional visitor form to collect name and email (skipped for logged-in users).</p>
</div>
<div class="twocol-one last">
<h2>Multi‑lingual by default</h2>
<p><img class="alignnone size-full wp-image-18734006081864" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-multilingual_183dc1.webp" alt="SensAI automatically detects the visitor’s language and replies in the same language" width="600" height="260" /><br />
No matter your website language, visitors get answers in their own language.</p>
<p>SensAI automatically detects the visitor’s language and replies in the same language, no translation plugins required.</p>
</div>
<h2>Secure and member‑aware</h2>
<p>Hide the chatbot for non‑logged‑in visitors if needed, and keep private or membership‑restricted content out of the AI by default. Official support for WooCommerce Memberships.</p>
<h2></h2>
<h2>Features at a glance</h2>
<div class="twocol-one">
<ul class="wccom-tick-list-primary">
<li>AI chat powered by OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo)</li>
<li>Product-aware answers with category-first guidance</li>
<li>WooCommerce-correct pricing and currency formatting</li>
<li>Smart clarifying questions to recommend the right product</li>
<li>Multi-lingual with automatic language detection</li>
<li>Conversation memory (3/5/8 messages) and 1-hour session persistence</li>
<li>Real-time indexing of new and updated content</li>
<li>Configurable indexing (choose included/excluded post types)</li>
<li>Exclude content using the sensai-exclude CSS class</li>
</ul>
</div>
<div class="twocol-one last">
<ul class="wccom-tick-list-primary">
<li>Local greeting handling (no API usage)</li>
<li>Chat history with search, filtering, and CSV/JSON export</li>
<li>Optional visitor info form (name/email), skipped for logged-in users</li>
<li>Pre-flight OpenAI credit check before indexing</li>
<li>Design customization: colors, avatar, light/dark mode, icon styles</li>
<li>Show chat only to logged-in users mode</li>
<li>Membership integrations: WooCommerce Memberships, MemberPress</li>
<li>Developer-friendly filter hooks for custom restriction detection</li>
</ul>
</div>
<p> </p>
<p><strong>SensAI</strong> turns your existing content into a smart, always-on support assistant. It is fully private, fast, and built for WordPress.</p>

SensAI

<p><strong>Turn product questions into confident purchases.</strong> SensAI is an AI-powered support agent that learns from your WordPress content and WooCommerce store to give instant, accurate answers with contextual links 24/7.</p>

<h1>Add Store FAQs and Product FAQs</h1>
<p>FAQs Manager for WooCommerce enables you to add FAQs and display them on relevant products and dedicated store FAQs pages. Build a knowledge base to address frequently asked questions and boost your conversion rate.</p>
<p>Allow customers to ask a question by submitting an “ask a question” form. The admin can review, answer the question and display it as a FAQ on relevant product pages. Enable email notifications for customers and admins. Send notifications when users submit questions and admins answer.</p>
<p>Create multiple FAQ categories to address refunds, payment, shipping, privacy, and other store-related questions on separate FAQ pages. Choose from multiple page layout options and show FAQs in according or list view.</p>
<p>The option to restrict FAQs by user roles enables you to address B2B-related FAQs on the same page and only display them to B2B customers.</p>
<h2>Features of FAQs Manager for WooCommerce</h2>
<ul>
<li>Display FAQs on product pages</li>
<li>Create a dedicated page using shortcode for store-related FAQs</li>
<li>Allow customers to ask questions</li>
<li>Customize button labels and text</li>
<li>Smart FAQ submission form for registered users</li>
<li>Manage FAQ-visibility by user roles</li>
<li>Email notifications for admins and customers</li>
<li>Create FAQs categories and tags for easy navigation</li>
<li>Display FAQs in accordion and list view</li>
<li>Allow customers to submit feedback to your answer</li>
<li>Allow customers to make their questions private</li>
<li>Add FAQs from the backoffice and assign them to relevant products and categories</li>
<li>Multiple layout options for FAQ pages</li>
<li>Display product FAQs in a tab, after related products, or before tabs</li>
<li>Creates a dedicated page for each FAQ for SEO purposes</li>
<li>Automatically add read more buttons to keep your layout intact</li>
</ul>
<h2>Add FAQs to Product Pages</h2>
<p>With FAQs Manager for WooCommerce, you can add product-related FAQs and display them on specific product pages. Choose to display FAQs in tabs, after related products, or before tabs.</p>
<p><img class="alignnone size-full wp-image-7658272" src="https://woocommerce.com/wp-content/uploads/2021/03/11-Product-FAQs-Front-end-1.jpg" alt="" width="980" height="741" /></p>
<h2>Add Separate Store FAQs Page:</h2>
<p>Create a store FAQs page by using a short-code to display answers to store-related questions. Add multiple categories to divide FAQs into different topics for easy navigation. Choose from single, two, or three-column layouts for FAQ pages and show FAQs in list or accordion view.</p>
<p><img class="alignnone size-full wp-image-7658271" src="https://woocommerce.com/wp-content/uploads/2021/03/7-Store-FAQs-settings-1.jpg" alt="" width="980" height="1235" /></p>
<h2>Ask a Question</h2>
<p>You can add a customizable “Ask a Question” on products and store FAQ pages to let customers submit questions. Only registered customers can submit questions.</p>
<p><img class="alignnone size-full wp-image-7658265" src="https://woocommerce.com/wp-content/uploads/2021/03/WooCommerce-ask-a-question.jpg" alt="" width="980" height="497" /></p>
<p> </p>
<h2>Adding FAQs from Backoffice</h2>
<p>FAQs Manager for WooCommerce enables you to manually add FAQs from backoffice and assign them to relevant products, FAQ categories and user roles. By using editor, you can answer the questions in detail with images, videos and links. The feedback count shows how relevant the answer is and allows you to improve the FAQs with bad feedback.</p>
<p><img class="alignnone size-full wp-image-7658280" src="https://woocommerce.com/wp-content/uploads/2021/03/2-FAQ-Backend-1.jpg" alt="" width="980" height="1340" /></p>

FAQs Manager

<p>Add FAQs and display them product pages and a separate store FAQs page. Allow customers ask questions!</p>

SensAI vs FAQs Manager