<h2>Answers from your content</h2>
<p><strong>SensAI</strong> indexes your website content, product data, and categories.<br />
When visitors ask questions, <strong>SensAI</strong> identifies intent, retrieves relevant information, and replies with contextual, clickable recommendations.</p>
<div class="twocol-one">
<h2>Who it’s for</h2>
<ul class="wccom-tick-list-primary">
<li><strong data-start="263" data-end="288">WordPress sites</strong> that want smarter, AI-powered support and navigation</li>
<li>Stores with growing catalogs that need guided discovery</li>
<li>Membership and content-heavy sites</li>
<li>Teams reducing ticket volume without sacrificing quality</li>
</ul>
</div>
<div class="twocol-one last">
<h2>Built for WooCommerce</h2>
<ul class="wccom-tick-list-primary">
<li>Product‑aware answers (titles, features, categories, attributes)</li>
<li>Prices shown with your store’s currency format</li>
<li>Category‑first guidance for broad questions</li>
<li>Works with any theme and modern checkout flows</li>
</ul>
</div>
<div class="twocol-one">
<h2>Set up in minutes</h2>
<p><img class="alignnone size-full wp-image-18734006082352" src="https://woocommerce.com/wp-content/uploads/2025/12/setup-img.webp" alt="SensAI plugin setup is a breeze" width="600" height="260" /><br />
Install the plugin, add your OpenAI API key, build the content index, and customize your chat design. You’ll be live in just a few minutes.</p>
</div>
<div class="twocol-one last">
<h2>Designed for performance</h2>
<p><img class="alignnone size-full wp-image-18734006082376" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-perf-img.webp" alt="SensAI is lightweight and loads fast" width="600" height="260" /><br />
Fast, lightweight widget, real‑time indexing of new content, and response caching to keep costs low while maintaining snappy replies.</p>
</div>
<h2>Match it to your brand</h2>
<p>Make the chat feel native to your site with flexible design controls. Choose light or dark mode, customize main and link colors, and use one of three preset avatars or upload your own.<br />
Set the agent’s name and greeting, adjust bubble icon styles, and control visibility by enabling or disabling the chatbox, including the option to show it only to logged-in users.</p>
<p> </p>
<div class="twocol-one">
<h2>Chat history</h2>
<p><img class="alignnone size-full wp-image-18734006084914" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-chat-history_6c6260.webp" alt="SensAI chat history is optional and privacy‑aware" width="600" height="260" /><br />
Keep track of what visitors ask and use insights to improve your content over time.</p>
<p>Chat history is optional and privacy‑aware, you can also include an optional visitor form to collect name and email (skipped for logged-in users).</p>
</div>
<div class="twocol-one last">
<h2>Multi‑lingual by default</h2>
<p><img class="alignnone size-full wp-image-18734006081864" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-multilingual_183dc1.webp" alt="SensAI automatically detects the visitor’s language and replies in the same language" width="600" height="260" /><br />
No matter your website language, visitors get answers in their own language.</p>
<p>SensAI automatically detects the visitor’s language and replies in the same language, no translation plugins required.</p>
</div>
<h2>Secure and member‑aware</h2>
<p>Hide the chatbot for non‑logged‑in visitors if needed, and keep private or membership‑restricted content out of the AI by default. Official support for WooCommerce Memberships.</p>
<h2></h2>
<h2>Features at a glance</h2>
<div class="twocol-one">
<ul class="wccom-tick-list-primary">
<li>AI chat powered by OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo)</li>
<li>Product-aware answers with category-first guidance</li>
<li>WooCommerce-correct pricing and currency formatting</li>
<li>Smart clarifying questions to recommend the right product</li>
<li>Multi-lingual with automatic language detection</li>
<li>Conversation memory (3/5/8 messages) and 1-hour session persistence</li>
<li>Real-time indexing of new and updated content</li>
<li>Configurable indexing (choose included/excluded post types)</li>
<li>Exclude content using the sensai-exclude CSS class</li>
</ul>
</div>
<div class="twocol-one last">
<ul class="wccom-tick-list-primary">
<li>Local greeting handling (no API usage)</li>
<li>Chat history with search, filtering, and CSV/JSON export</li>
<li>Optional visitor info form (name/email), skipped for logged-in users</li>
<li>Pre-flight OpenAI credit check before indexing</li>
<li>Design customization: colors, avatar, light/dark mode, icon styles</li>
<li>Show chat only to logged-in users mode</li>
<li>Membership integrations: WooCommerce Memberships, MemberPress</li>
<li>Developer-friendly filter hooks for custom restriction detection</li>
</ul>
</div>
<p> </p>
<p><strong>SensAI</strong> turns your existing content into a smart, always-on support assistant. It is fully private, fast, and built for WordPress.</p>

SensAI

<p><strong>Turn product questions into confident purchases.</strong> SensAI is an AI-powered support agent that learns from your WordPress content and WooCommerce store to give instant, accurate answers with contextual links 24/7.</p>

<p>Send automatic WhatsApp messages for every stage of the order lifecycle — new orders, status updates, abandoned carts, unpaid orders, review requests and back-in-stock alerts. Built directly on the WhatsApp Cloud API, with no intermediaries. You pay only Meta’s standard API rates — no extra charges from third-party platforms.</p>
<hr class="wccom-product-heading__hr" style="margin-top: 30px" />
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-4" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2024/02/how-it-works-notifications-with-whatsapp.mp4">https://woocommerce.com/wp-content/uploads/2024/02/how-it-works-notifications-with-whatsapp.mp4</a></video></div>
<hr class="wccom-product-heading__hr" />
<h2>Instant notifications for buyers and sellers</h2>
<p>Efficiently enhance order management and customer communication with the <strong>Notifications with WhatsApp</strong> extension. Utilize the WhatsApp Cloud API integration to automatically send purchase data to buyers and sellers upon order completion.</p>
<h2></h2>
<h2><strong>Features</strong></h2>
<ul class="wccom-tick-list-secondary">
<li>New order notifications for sellers</li>
<li>New order notifications for customers</li>
<li>Update order status notifications for customers</li>
<li>Abandoned cart recovery notifications (recover lost sales automatically)</li>
<li>Unpaid order reminders (reduce payment drop-offs)</li>
<li>Customizable template messages</li>
<li>Personalized messages using dynamic variables, extracting information directly from order and customer details</li>
<li>Generate tokens with Meta Business</li>
<li>Direct integration with WhatsApp Cloud API</li>
<li>View Received Messages</li>
<li>Reply to Received Messages</li>
<li>Auto-reply to Received Messages</li>
<li>Send discount coupons via WhatsApp (drive repeat purchases)</li>
<li style="color: #674399">Back in stock alerts for interested customers (bring shoppers back and recover missed sales)<span style="font-size: 10px;position: relative;top: -2px;border: 2px solid #674399;padding: 3px;border-radius: 3px;font-weight: bold;color: #674399;left: 5px">NEW</span></li>
<li style="color: #674399">Product review requests (collect more reviews and boost trust)<span style="font-size: 10px;position: relative;top: -2px;border: 2px solid #674399;padding: 3px;border-radius: 3px;font-weight: bold;color: #674399;left: 5px">NEW</span></li>
<li>Customizable template messages</li>
</ul>
<h2><strong>Benefits</strong></h2>
<ul class="wccom-tick-list-secondary">
<li>Receive and complete orders directly within the world’s most popular messaging app</li>
<li>Automate messaging without intermediaries</li>
<li>No middleman fees. Connect directly to the WhatsApp Cloud API and pay only Meta’s standard rates</li>
<li>No extra charges for message delivery</li>
<li>Gain greater control and enjoy cost savings</li>
<li>Ongoing support from our team to help you:
<ul>
<li>Seamlessly integrate the extension</li>
<li>Optimize settings on both platforms</li>
</ul>
</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>See how all message templates work</h2>
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-5" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2024/02/see-how-all-message-templates-work-notifications-with-whatsapp.mp4">https://woocommerce.com/wp-content/uploads/2024/02/see-how-all-message-templates-work-notifications-with-whatsapp.mp4</a></video></div>
<p> </p>
<h2>See how to connect your WhatsApp number to Meta and activate the plugin</h2>
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-6" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2024/02/configure-whatsapp-meta-with-notifications-with-whatsapp.mp4">https://woocommerce.com/wp-content/uploads/2024/02/configure-whatsapp-meta-with-notifications-with-whatsapp.mp4</a></video></div>
<h3></h3>
<p></p>
<hr class="wccom-product-heading__hr" />
<p><small>This extension is not developed or endorsed by Meta.</small></p>

Notifications with WhatsApp

<p>Automate WhatsApp order notifications, abandoned cart recovery, and customer messaging, directly via WhatsApp Cloud API, with no middleman fees.</p>

SensAI vs Notifications with WhatsApp