<h2>Answers from your content</h2>
<p><strong>SensAI</strong> indexes your website content, product data, and categories.<br />
When visitors ask questions, <strong>SensAI</strong> identifies intent, retrieves relevant information, and replies with contextual, clickable recommendations.</p>
<div class="twocol-one">
<h2>Who it’s for</h2>
<ul class="wccom-tick-list-primary">
<li><strong data-start="263" data-end="288">WordPress sites</strong> that want smarter, AI-powered support and navigation</li>
<li>Stores with growing catalogs that need guided discovery</li>
<li>Membership and content-heavy sites</li>
<li>Teams reducing ticket volume without sacrificing quality</li>
</ul>
</div>
<div class="twocol-one last">
<h2>Built for WooCommerce</h2>
<ul class="wccom-tick-list-primary">
<li>Product‑aware answers (titles, features, categories, attributes)</li>
<li>Prices shown with your store’s currency format</li>
<li>Category‑first guidance for broad questions</li>
<li>Works with any theme and modern checkout flows</li>
</ul>
</div>
<div class="twocol-one">
<h2>Set up in minutes</h2>
<p><img class="alignnone size-full wp-image-18734006082352" src="https://woocommerce.com/wp-content/uploads/2025/12/setup-img.webp" alt="SensAI plugin setup is a breeze" width="600" height="260" /><br />
Install the plugin, add your OpenAI API key, build the content index, and customize your chat design. You’ll be live in just a few minutes.</p>
</div>
<div class="twocol-one last">
<h2>Designed for performance</h2>
<p><img class="alignnone size-full wp-image-18734006082376" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-perf-img.webp" alt="SensAI is lightweight and loads fast" width="600" height="260" /><br />
Fast, lightweight widget, real‑time indexing of new content, and response caching to keep costs low while maintaining snappy replies.</p>
</div>
<h2>Match it to your brand</h2>
<p>Make the chat feel native to your site with flexible design controls. Choose light or dark mode, customize main and link colors, and use one of three preset avatars or upload your own.<br />
Set the agent’s name and greeting, adjust bubble icon styles, and control visibility by enabling or disabling the chatbox, including the option to show it only to logged-in users.</p>
<p> </p>
<div class="twocol-one">
<h2>Chat history</h2>
<p><img class="alignnone size-full wp-image-18734006084914" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-chat-history_6c6260.webp" alt="SensAI chat history is optional and privacy‑aware" width="600" height="260" /><br />
Keep track of what visitors ask and use insights to improve your content over time.</p>
<p>Chat history is optional and privacy‑aware, you can also include an optional visitor form to collect name and email (skipped for logged-in users).</p>
</div>
<div class="twocol-one last">
<h2>Multi‑lingual by default</h2>
<p><img class="alignnone size-full wp-image-18734006081864" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-multilingual_183dc1.webp" alt="SensAI automatically detects the visitor’s language and replies in the same language" width="600" height="260" /><br />
No matter your website language, visitors get answers in their own language.</p>
<p>SensAI automatically detects the visitor’s language and replies in the same language, no translation plugins required.</p>
</div>
<h2>Secure and member‑aware</h2>
<p>Hide the chatbot for non‑logged‑in visitors if needed, and keep private or membership‑restricted content out of the AI by default. Official support for WooCommerce Memberships.</p>
<h2></h2>
<h2>Features at a glance</h2>
<div class="twocol-one">
<ul class="wccom-tick-list-primary">
<li>AI chat powered by OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo)</li>
<li>Product-aware answers with category-first guidance</li>
<li>WooCommerce-correct pricing and currency formatting</li>
<li>Smart clarifying questions to recommend the right product</li>
<li>Multi-lingual with automatic language detection</li>
<li>Conversation memory (3/5/8 messages) and 1-hour session persistence</li>
<li>Real-time indexing of new and updated content</li>
<li>Configurable indexing (choose included/excluded post types)</li>
<li>Exclude content using the sensai-exclude CSS class</li>
</ul>
</div>
<div class="twocol-one last">
<ul class="wccom-tick-list-primary">
<li>Local greeting handling (no API usage)</li>
<li>Chat history with search, filtering, and CSV/JSON export</li>
<li>Optional visitor info form (name/email), skipped for logged-in users</li>
<li>Pre-flight OpenAI credit check before indexing</li>
<li>Design customization: colors, avatar, light/dark mode, icon styles</li>
<li>Show chat only to logged-in users mode</li>
<li>Membership integrations: WooCommerce Memberships, MemberPress</li>
<li>Developer-friendly filter hooks for custom restriction detection</li>
</ul>
</div>
<p> </p>
<p><strong>SensAI</strong> turns your existing content into a smart, always-on support assistant. It is fully private, fast, and built for WordPress.</p>

SensAI

<p><strong>Turn product questions into confident purchases.</strong> SensAI is an AI-powered support agent that learns from your WordPress content and WooCommerce store to give instant, accurate answers with contextual links 24/7.</p>

<ul class="wccom-tick-list-primary">
<li><strong data-start="124" data-end="147">Upload Files Easily</strong> – Add PDFs, images, documents, and more as product attachments.</li>
<li><strong data-start="827" data-end="859">Per-Product & Category Files</strong> – Assign unique files to specific products or categories.</li>
<li><strong data-start="216" data-end="232">View in Tabs</strong> – Open supported files directly in an existing or new browser tab.</li>
<li><strong data-start="304" data-end="327">Wide Format Support</strong> – Works with 21+ different file types.</li>
<li><strong data-start="371" data-end="386">Attach URLs</strong> – Link external resources or guides directly to products.</li>
<li><strong data-start="449" data-end="469">Flexible Display</strong> – Show attachments in a new tab, existing tab, or on the product page.</li>
<li><strong data-start="545" data-end="566">Email Attachments</strong> – Send files in customer order emails based on order status.</li>
<li><strong data-start="632" data-end="658">Display Files in My Account Section </strong>– Display attachments in the customer’s account by order status.</li>
<li><strong data-start="728" data-end="756">Order Confirmation Files</strong> – Automatically include attachments in order confirmation emails.</li>
<li><strong data-start="922" data-end="946">Order Status Control</strong> – Restrict file access by status (completed, failed, canceled, etc.).</li>
<li><strong data-start="1021" data-end="1042">Role-Based Access</strong> – Limit file viewing or downloads to specific user roles.</li>
<li><strong data-start="1105" data-end="1126">File Expiry Dates</strong> – Set expiry dates for each downloadable file.</li>
<li><strong data-start="1178" data-end="1202">Customizable Buttons</strong> – Personalize download and view button text, color, and style.</li>
<li><strong data-start="1270" data-end="1291">File Size Display</strong> – Show file sizes next to download buttons.</li>
<li><strong data-start="1340" data-end="1365">Centralized Dashboard</strong> – Manage all attachments from one admin panel.</li>
<li><strong data-start="1417" data-end="1438">Bulk Import (New)</strong> – Quickly attach files to products using a CSV import.</li>
</ul>
<hr />
<p><strong>Product Attachments for WooCommerce</strong> allows you to easily upload and manage downloadable and viewable files such as PDFs, images, and videos. With customizable display options, you can choose where and how these attachments appear on product pages.</p>
<p>Product Attachments Pro offers bulk upload capabilities, file expiry management, and role-based access control. It also integrates with order confirmation emails, improving the overall customer experience and store efficiency.</p>
<p><img class="alignnone size-full wp-image-18734005354262" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-31-1.png" alt="Product Attachments for WooCommerce" width="980" height="656" /></p>
<p> </p>
<h3>File Attachments in My Account Section</h3>
<p>Allow customers to access attached files from their My Account section based on the order’s current status. Control file visibility for statuses like Completed, Processing, or On Hold to ensure timely access to relevant documents using Product Attachments for WooCommerce</p>
<p><img class="alignnone size-full wp-image-18734005132427" src="https://woocommerce.com/wp-content/uploads/2025/04/Attachments-in-Dashboard.png" alt="WooCommerce File Attachments in Dashboard" width="980" height="515" /></p>
<h3>Attach Files to Customer Order Email</h3>
<p>Automatically send attachment files to customer order emails based on specific order statuses such as Complete, Processing, Cancelled, On Hold, Pending Payment, Refunded, Failed, or Draft. Product Attachments for WooCommerce allows you to customize which documents are sent at each stage to ensure customers receive the right information at the right time.</p>
<p><img class="alignnone size-full wp-image-18734005132430" src="https://woocommerce.com/wp-content/uploads/2025/04/Email-Attachment.png" alt="Email Attachment WooCommerce" width="557" height="688" /></p>
<h3>Customizable Attachment Display and Email Integration</h3>
<p><strong>Customizable Placement:</strong> Choose where the attachments appear on the product page.<br />
<strong>File Size Visibility:</strong> Display file sizes to help customers make informed decisions.<br />
<strong>Email Integration:</strong> Automatically include attachments in order confirmation emails for easy access after purchase.</p>
<p><img class="alignnone size-full wp-image-18734005354295" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-43.png" alt="Product Attachments Settings for WooCommerce" width="980" height="517" /></p>
<h3>Supported File Attachments Formats</h3>
<p>Product Attachments for WooCommerce supports a wide range of file formats, you can attach 21 different types of file formats including documents (PDF, DOCX, CSV), images (JPG, PNG, GIF), media files (MP4, MP3), and compressed files (ZIP, RAR). This allows you to easily upload and manage a variety of file types for your products, offering great flexibility for your store.</p>
<h3>Bulk File Attachments & Access Control</h3>
<p><strong>Multiple Upload Options:</strong> Upload multiple files at once or add external URLs.<br />
<strong>Product & Category Assignment:</strong> Attach files to specific products or entire categories.<br />
<strong>Expiry Settings:</strong> Set expiration dates to control file availability.<br />
<strong>Order Status Restrictions:</strong> Limit access based on order status (processing, completed, etc.).<br />
<strong>Role-Based Access:</strong> Restrict file access to specific user roles for better control.<img class="alignnone size-full wp-image-18734005354300" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-12-1.png" alt="Bulk File Attachments WooCommerce" width="980" height="842" data-wp-editing="1" /></p>
<h3>Custom File Type Icons</h3>
<p>Upload custom icons for different file types to improve visual identification and enhance user experience. Tailor the icons to match your store’s branding, making it easier for customers to recognize and interact with files.</p>
<p><img class="alignnone size-full wp-image-18734005354310" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-44.png" alt="Upload Custom Icons" width="980" height="487" /></p>
<h3>Buttons Customization</h3>
<p>Personalize the text for Download and View buttons and modify their colors to align with your store’s branding.</p>
<p><img class="alignnone size-full wp-image-18734005354313" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-34-1.png" alt="Button Customization for File Attachments WooCommerce" width="980" height="507" /></p>
<h3>Comprehensive Dashboard</h3>
<p>Easily manage all attachments from a user-friendly admin panel, organizing files efficiently to improve store management and customer experience. In this dedicated dashboard, you can</p>
<ul>
<li><strong>Edit</strong> settings instantly via a popup without leaving the page</li>
<li><strong>Remove</strong> attachments in just a click for better control.</li>
<li>Instantly <strong>view assigned attachments</strong> for each product.</li>
<li>Monitor <strong>file expiration dates</strong> with ease.</li>
<li><strong>Track individual file downloads</strong> to measure engagement.</li>
<li><strong>Search & filter attachments</strong> for specific products.</li>
</ul>
<p><img class="alignnone size-full wp-image-18734005354320" src="https://woocommerce.com/wp-content/uploads/2025/04/Frame-13-1.png" alt="Comprehensive Dashboard for File Attachments WooCommerce" width="980" height="430" /></p>
<h3>Bulk Assign Files using CSV</h3>
<p>Option to import and assign multiple product attachments using a CSV file, streamlining the process of linking external files to your WooCommerce products in bulk. Simply map columns for attachment name, product SKU, and the file’s URL for efficient management.</p>

Product Attachments Pro

<p data-pm-slice="1 1 []">Product Attachments for WooCommerce lets you attach/upload any type of files to customer orders directly on product pages, order emails, or customer account sections.</p>

SensAI vs Product Attachments Pro