<h2>Answers from your content</h2>
<p><strong>SensAI</strong> indexes your website content, product data, and categories.<br />
When visitors ask questions, <strong>SensAI</strong> identifies intent, retrieves relevant information, and replies with contextual, clickable recommendations.</p>
<div class="twocol-one">
<h2>Who it’s for</h2>
<ul class="wccom-tick-list-primary">
<li><strong data-start="263" data-end="288">WordPress sites</strong> that want smarter, AI-powered support and navigation</li>
<li>Stores with growing catalogs that need guided discovery</li>
<li>Membership and content-heavy sites</li>
<li>Teams reducing ticket volume without sacrificing quality</li>
</ul>
</div>
<div class="twocol-one last">
<h2>Built for WooCommerce</h2>
<ul class="wccom-tick-list-primary">
<li>Product‑aware answers (titles, features, categories, attributes)</li>
<li>Prices shown with your store’s currency format</li>
<li>Category‑first guidance for broad questions</li>
<li>Works with any theme and modern checkout flows</li>
</ul>
</div>
<div class="twocol-one">
<h2>Set up in minutes</h2>
<p><img class="alignnone size-full wp-image-18734006082352" src="https://woocommerce.com/wp-content/uploads/2025/12/setup-img.webp" alt="SensAI plugin setup is a breeze" width="600" height="260" /><br />
Install the plugin, add your OpenAI API key, build the content index, and customize your chat design. You’ll be live in just a few minutes.</p>
</div>
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<h2>Designed for performance</h2>
<p><img class="alignnone size-full wp-image-18734006082376" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-perf-img.webp" alt="SensAI is lightweight and loads fast" width="600" height="260" /><br />
Fast, lightweight widget, real‑time indexing of new content, and response caching to keep costs low while maintaining snappy replies.</p>
</div>
<h2>Match it to your brand</h2>
<p>Make the chat feel native to your site with flexible design controls. Choose light or dark mode, customize main and link colors, and use one of three preset avatars or upload your own.<br />
Set the agent’s name and greeting, adjust bubble icon styles, and control visibility by enabling or disabling the chatbox, including the option to show it only to logged-in users.</p>
<p> </p>
<div class="twocol-one">
<h2>Chat history</h2>
<p><img class="alignnone size-full wp-image-18734006084914" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-chat-history_6c6260.webp" alt="SensAI chat history is optional and privacy‑aware" width="600" height="260" /><br />
Keep track of what visitors ask and use insights to improve your content over time.</p>
<p>Chat history is optional and privacy‑aware, you can also include an optional visitor form to collect name and email (skipped for logged-in users).</p>
</div>
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<h2>Multi‑lingual by default</h2>
<p><img class="alignnone size-full wp-image-18734006081864" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-multilingual_183dc1.webp" alt="SensAI automatically detects the visitor’s language and replies in the same language" width="600" height="260" /><br />
No matter your website language, visitors get answers in their own language.</p>
<p>SensAI automatically detects the visitor’s language and replies in the same language, no translation plugins required.</p>
</div>
<h2>Secure and member‑aware</h2>
<p>Hide the chatbot for non‑logged‑in visitors if needed, and keep private or membership‑restricted content out of the AI by default. Official support for WooCommerce Memberships.</p>
<h2></h2>
<h2>Features at a glance</h2>
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<ul class="wccom-tick-list-primary">
<li>AI chat powered by OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo)</li>
<li>Product-aware answers with category-first guidance</li>
<li>WooCommerce-correct pricing and currency formatting</li>
<li>Smart clarifying questions to recommend the right product</li>
<li>Multi-lingual with automatic language detection</li>
<li>Conversation memory (3/5/8 messages) and 1-hour session persistence</li>
<li>Real-time indexing of new and updated content</li>
<li>Configurable indexing (choose included/excluded post types)</li>
<li>Exclude content using the sensai-exclude CSS class</li>
</ul>
</div>
<div class="twocol-one last">
<ul class="wccom-tick-list-primary">
<li>Local greeting handling (no API usage)</li>
<li>Chat history with search, filtering, and CSV/JSON export</li>
<li>Optional visitor info form (name/email), skipped for logged-in users</li>
<li>Pre-flight OpenAI credit check before indexing</li>
<li>Design customization: colors, avatar, light/dark mode, icon styles</li>
<li>Show chat only to logged-in users mode</li>
<li>Membership integrations: WooCommerce Memberships, MemberPress</li>
<li>Developer-friendly filter hooks for custom restriction detection</li>
</ul>
</div>
<p> </p>
<p><strong>SensAI</strong> turns your existing content into a smart, always-on support assistant. It is fully private, fast, and built for WordPress.</p>

SensAI

<p><strong>Turn product questions into confident purchases.</strong> SensAI is an AI-powered support agent that learns from your WordPress content and WooCommerce store to give instant, accurate answers with contextual links 24/7.</p>

<div class="twocol-one" style="margin-bottom: 0">
<h2 style="color: #f5247d;margin-bottom: 1em">Add FAQs to product pages to give your customers quick access to product information</h2>
<p>The Product FAQs extension is a simple extension which has been designed for smaller stores who wish to add frequently asked questions (FAQs) functionality, it allows you to easily add and manage FAQs to the products available within your store.</p>
<p>Customers can then view these FAQs while browsing the products within your website, when they click a question the corresponding answer appears below the question. You can add an unlimited number of questions and answers to each of your products within your website.</p>
<p style="color: #999999;font-style: italic">Read on to find out why you should use Product FAQs and the great features included…</p>
</div>
<div class="twocol-one last" style="margin-bottom: 0">
<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" /></a></p>
<div class="woocommerce-message">
<div><strong>Liam, an eCommerce store owner said:</strong></div>
<div style="margin-top: 0.5em"><i>“Allows me to add frequently asked questions and answers to products in my store easily. 🙂”</i></div>
</div>
</div>
<hr style="clear: both" />
<div class="woo-sc-box">
<h2>Features</h2>
<ul class="wccom-tick-list-secondary" style="line-height: 1.8em;margin-bottom: 18px">
<li><strong>Adds an FAQs tab when adding/editing a product to manage FAQs</strong></li>
<li><strong>FAQs display within a dedicated tab on product pages</strong></li>
<li><strong>Accordion style display with animation</strong></li>
<li><strong>Works with most product types</strong></li>
<li>Manage FAQs by moving up/down and remove them easily</li>
<li>No limit on amount of FAQs</li>
<li>Various filters for custom development</li>
<li>Useful IDs and classes for custom CSS styling</li>
</ul>
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=5422619" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
</div>
<div class="woocommerce-error">
<p><strong>This extension is designed for smaller stores, if you require extensive FAQ management and bulk updates/imports of FAQs, consider using an alternative extension.</strong></p>
</div>
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<h2>Highlights</h2>
<p style="color: #999999;font-style: italic">Get these great features for your store…</p>
<div class="twocol-one" style="margin-bottom: 0">
<h3>Display</h3>
<p>FAQs you have added are displayed in an FAQs tab on product pages for easy access.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-screenshot-display.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-screenshot-display.jpg" /></a></p>
</div>
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<h3>Management</h3>
<p>Easily create FAQs through the designated tab when adding/editing your products.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" target="_blank" rel="noopener"><img style="border: 1px solid #dedee0;border-radius: 5px" src="https://woocommerce.com/wp-content/uploads/2020/02/product-faqs-manage-faqs.jpg" /></a></p>
</div>
<hr style="clear: both" />
<h2>Screenshots</h2>
<p style="color: #999999;font-style: italic">See the extension in action…</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-1-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/02\/product-faqs-screenshot-display.jpg","id":"18734000556678","title":"product-faqs-screenshot-display","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2020\/02\/product-faqs-manage-faqs.jpg","id":"18734002593995","title":"product-faqs-manage-faqs","alt":"","caption":"","itemprop":"image"}]"></div>
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<div class="woocommerce-message">
<h2>Example usage</h2>
<p>Tina manages a WooCommerce store selling camping equipment, she is regularly asked the same questions related to products each day. With Product FAQs she can easily add FAQs to these products within her store. This significantly reduces the amount of questions received and increases conversions as customers no longer have to wait for an answer on whether a product is suitable before deciding to purchase.</p>
</div>
<hr style="clear: both" />
<h2>More information</h2>
<ul style="line-height: 1.8em">
<li><a href="https://woocommerce.com/document/product-faqs/" target="_blank" rel="noopener">Read documentation</a> for an overview of the settings, options, frequently asked questions and more</li>
<li><a href="https://woocommerce.com/contact-us/" target="_blank" rel="noopener">Contact us</a> if you have any questions and we’ll be happy to help</li>
</ul>
<hr style="clear: both" />
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=5422619" target="_blank" rel="noopener"><span class="wccom-button__text">Buy Now</span></a></p>
<p>Made by the team at:<br />
<img src="https://static.kestrelwp.com/kestrel-logo.png?s=11f666810fe50b7bdfdaead4b408d71b6588e7d0" alt="Kestrel logo" width="200" height="45" /></p>

Product FAQs

<p>Add FAQs directly to your WooCommerce product pages so customers get instant answers and you close more sales.</p>

SensAI vs Product FAQs