<h2>Allow Orders and Shipping Tracking to Customers</h2>
Order and Shipment Tracking for WooCommerce allows you to add tracking numbers to orders with carrier selection, pickup date, and estimated delivery details. Customers can view real-time tracking info from their My Account area, both in the order history and order details pages.
Display a fully customizable order timeline, including labels, descriptions, icons, and timestamps for each status update. You can bulk import tracking information using CSV files to save time on order updates.
Tracking details can also be included in customer emails, with options to customize the message, position, and use dynamic variables. Create a dedicated tracking page using a shortcode, allowing customers to check order status using their email and order ID. For added security, enable Google reCAPTCHA (V2 or V3) to prevent spam and automated abuse.
Choose from over 350 supported carriers, and let the plugin automatically generate tracking links to streamline your shipping workflow and enhance customer experience.
<h3>Order and Shipment Tracking Plugin Features</h3>
<ul>
<li style="font-weight: 400">Add tracking numbers to orders with the carrier, pickup date, and estimated delivery date</li>
<li style="font-weight: 400">Show tracking info on the My Account order history and order details pages</li>
<li style="font-weight: 400">Display a customizable order timeline with labels, icons, and timestamps</li>
<li style="font-weight: 400">Bulk import tracking details using CSV files</li>
<li style="font-weight: 400">Include tracking info in order emails with dynamic variables</li>
<li style="font-weight: 400">Add an order tracking button to emails for quick access</li>
<li style="font-weight: 400">Select from 350+ supported shipping carriers with auto-generated tracking links</li>
<li style="font-weight: 400">Show tracking tooltips and order timelines on the order listing page</li>
<li style="font-weight: 400">Create a dedicated order tracking page using a shortcode</li>
<li style="font-weight: 400">Allow customers to track orders using email and order ID</li>
<li style="font-weight: 400">Customize the order tracking form’s appearance</li>
<li style="font-weight: 400">Enable Google reCAPTCHA (V2 and V3) for spam protection on the tracking page.</li>
</ul>
<h3>Include Tracking Information on Orders</h3>
With the Order Tracking extension, you can add tracking numbers to orders by choosing a shipping company and setting a pickup date. Customers can easily check real-time tracking updates on the order details and order history sections in their My Account page.
The tracking details you can show include:
<ul>
<li style="font-weight: 400">Tracking Number</li>
<li style="font-weight: 400">Tracking Postcode</li>
<li style="font-weight: 400">Carrier Company</li>
<li style="font-weight: 400">Pickup Date</li>
<li style="font-weight: 400">Estimated Delivery Date</li>
<li style="font-weight: 400">Order Status Timeline</li>
</ul>
<img class="aligncenter wp-image-18734005362557 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/Screenshot-from-2025-06-02-09-34-48.png" alt="Include Tracking Information on Orders" width="302" height="579" />
<h3>Add Customizable Order Timelines</h3>
Order Tracking for WooCommerce lets you display customized order timelines on the order details page. You can show the date and time for each status update and personalize the following elements:
<ul>
<li style="font-weight: 400">Timeline label</li>
<li style="font-weight: 400">Timeline description</li>
<li style="font-weight: 400">Timeline icon</li>
</ul>
<img class="aligncenter wp-image-18734005362539 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/Screenshot-from-2025-06-02-09-22-20.png" alt="Add Customizable Order Timelines" width="1117" height="516" />
<h3>Import Tracking Information in a CSV File</h3>
Quickly update multiple orders by importing tracking details in bulk using a CSV file with the WooCommerce Order Tracking Plugin. This saves you time by allowing you to add shipping information to many orders at once.
<ul>
<li style="font-weight: 400">Each CSV file can include:</li>
<li style="font-weight: 400">Order ID</li>
<li style="font-weight: 400">Carrier Name</li>
<li style="font-weight: 400">Pickup Date</li>
<li style="font-weight: 400">Estimated Delivery Range (From – To)</li>
<li style="font-weight: 400">Tracking Number</li>
</ul>
<img class="aligncenter wp-image-18734005362579 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/222.png" alt="Import Tracking Information in a CSV File" width="2434" height="1482" />
<h3>Include Tracking Information on Order Emails</h3>
Include tracking information in the order emails sent to your customers. Customize the message content and choose whether to display it before or after the product list. Use dynamic variables like {order_number}, {tracking_number}, and {carrier_name} to personalize the details. You can also add a convenient order tracking button for easy access.
<img class="aligncenter wp-image-18734005362551 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/Screenshot-from-2025-06-02-09-28-15.png" alt="" width="905" height="520" />
<h3>Display Tracking Details On My Account Order Detail Pages</h3>
Show tracking information on the Order Listing pages in the My Account area to keep customers informed about their shipment status. You can display tracking details as a tooltip under the order tracking column and also show the full order timeline and tracking info on the order details page. This gives customers real-time updates all in one easy-to-access place.
<img class="aligncenter wp-image-18734005362541 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/555.png" alt="Display Tracking Details On My Account Order Detail Pages" width="2228" height="2650" />
<h3>Select Carrier Companies for Order Shipment</h3>
Choose your shipping carriers from over 350 supported services. The plugin then automatically creates tracking links for those carriers, making order tracking easier for you and your customers. This helps streamline your shipping process and keeps customers informed every step of the way.
<img class="aligncenter wp-image-18734005362559 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/Screenshot-from-2025-06-02-09-36-51.png" alt="Select Carrier Companies for Order Shipment" width="1181" height="535" />
<h3>Use Shortcode to Create an Order Tracking Page</h3>
The shipment and order tracking plugins allow you to use a shortcode to create a dedicated order tracking page where customers enter their email and order ID to check their shipping status. Customize the form’s background and header text colors to match your brand for a seamless experience.
<img class="aligncenter wp-image-18734005362560 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/Screenshot-from-2025-06-02-09-37-56.png" alt="Use Shortcode to Create an Order Tracking Page" width="826" height="614" />
<h3>Add Google reCAPTCHA for Extra Protection</h3>
Enhance your order tracking page security by adding Google reCAPTCHA (V2 and V3). This feature helps prevent spam and automated abuse, ensuring only genuine users can access tracking information.
<img class="aligncenter wp-image-18734005362562 size-full" src="https://woocommerce.com/wp-content/uploads/2025/05/Screenshot-from-2025-06-02-09-38-44.png" alt="Add Google reCAPTCHA for Extra Protection" width="758" height="477" />

Shipment and Order Tracking

Share shipment and order status details with your customers, so they can easily track their order and shipment status.

<ul class="wccom-tick-list-primary">
<li>Real-Time Order Tracking: Track every order in real time with detailed order metrics.</li>
<li>Custom Payment & Order Statuses: Tailor your WooCommerce workflow to fit your unique business model.</li>
<li>Smart Feedback & Tipping: Engage customers with post-delivery feedback and easy tipping options.</li>
<li>Role-Based Dashboard Access: Give dispatchers, riders, and admins custom control panels.</li>
<li>Automated Email Notifications: Keep everyone informed with real-time, dynamic communication.</li>
<li>Seamless Delivery Tracking: Empower customers to track and contact riders directly from your website.</li>
</ul>
Quick Commerce (QCommerce) is a next-generation WooCommerce extension built to simplify and supercharge your store’s order tracking and delivery management. From real-time monitoring and custom order statuses to feedback collection and tipping, it gives you total control over every order movement while delivering transparency to your customers. Perfect for restaurants, on-demand stores, and delivery-based businesses.
<img class="aligncenter size-full wp-image-18734005934519" src="https://woocommerce.com/wp-content/uploads/2025/10/image1_1x.webp" alt="QCommerce" width="980" height="774" />
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li>Real-Time Order Tracking Dashboard</li>
<li>Custom Order Status Management</li>
<li>ETA Setup for Orders</li>
<li>Custom Payment Status Options</li>
<li>Personalized Email Templates with QCommerce Tags</li>
<li>Admin Email Notifications</li>
<li>Order Tracking Page with Rider & Contact Details</li>
<li>“Contact Rider” Button for Direct Communication</li>
<li>Feedback Collection Linked to Contact Profile</li>
<li>Smart Tipping System (Cart & Checkout)</li>
<li>Role-Based Access for Delivery Agents, Dispatchers & Admins</li>
<li>Contact Person Dashboard (Orders, Tips, Feedback, Profile Updates)</li>
<li>Flexible Payment Handling for COD or Partial Payments</li>
<li>Rider Assignment per Order</li>
</ul>
<h2>Why You Should Use QCommerce</h2>
<h3>Real-Time Order Updates</h3>
Monitor all ongoing orders in real time through a detailed dashboard. View essential order information, including Order ID, Customer Name, Payment Status, ETA, Tip Amount, and Contact Person — keeping your team updated in real time.
<img class="aligncenter size-full wp-image-18734005934525" src="https://woocommerce.com/wp-content/uploads/2025/10/image5_1x.webp" alt="Real-Time Order Updates" width="980" height="440" />
<h3>Custom Order Status Management</h3>
Go beyond WooCommerce’s default order statuses. Create, modify, and manage your own order statuses with complete control over priority, ETA configurations, and next-step actions. Ideal for businesses that require unique workflow stages such as Preparing, Out for Delivery, or Awaiting Pickup.
<img class="aligncenter size-full wp-image-18734005934528" src="https://woocommerce.com/wp-content/uploads/2025/10/image7_1x.webp" alt="Custom Order Status Management" width="980" height="534" />
<h3>Personalized Email Notifications</h3>
Design and send dynamic, role-specific emails using customizable templates. Add QCommerce tags for real-time details like order ID, status, ETA, and contact person. Notify admins, customers, and delivery staff automatically when order changes occur.
<img class="aligncenter size-full wp-image-18734005934544" src="https://woocommerce.com/wp-content/uploads/2025/10/image8_1x.webp" alt="" width="980" height="456" />
<h3>Role-Based Access with Custom User Roles</h3>
Create and assign user roles such as Admin, Dispatcher, or Rider — each with tailored access permissions. Limit what each role can see or do within the QCommerce dashboard, improving security and efficiency.
<img class="aligncenter size-full wp-image-18734005934550" src="https://woocommerce.com/wp-content/uploads/2025/10/image10_1x.webp" alt="Custom User Roles" width="980" height="499" />
<h3>Smart Tipping System Order Tracking Block</h3>
Encourage customer appreciation with optional or mandatory tipping options at both the cart and checkout pages. Perfect for rewarding delivery riders or service teams while increasing transparency in tip management.
<img class="aligncenter size-full wp-image-18734005934539" src="https://woocommerce.com/wp-content/uploads/2025/10/image9_1x.webp" alt="Personalized Email Notifications" width="980" height="466" />
<h3>Order Tracking Block</h3>
Add a dedicated order tracking block to any page block element. Customers can easily enter their order details to check real-time order progress and delivery status.
<img class="aligncenter size-full wp-image-18734005934561" src="https://woocommerce.com/wp-content/uploads/2025/10/image13_1x.webp" alt="Order Tracking Block" width="980" height="569" />
<h3>Admin Notifications</h3>
Stay informed the moment a new order arrives. Enable instant admin notifications to ensure no order goes unnoticed — helping you respond quickly and maintain smooth operations.
<img class="aligncenter size-full wp-image-18734005934557" src="https://woocommerce.com/wp-content/uploads/2025/10/image11_1x.webp" alt="Admin Notifications" width="980" height="467" />
<h3>Feedback Collection</h3>
Gather post-delivery feedback directly from customers. Each review is tied to the contact person (like a delivery rider or dispatcher), allowing performance tracking and improved customer service.
<img class="aligncenter size-full wp-image-18734005934552" src="https://woocommerce.com/wp-content/uploads/2025/10/image14_1x.webp" alt="Feedback Collection " width="980" height="617" />
<h3>Contact Profile Dashboard</h3>
Empower your delivery agents and contact persons with a personalized dashboard. They can view assigned orders, received tips, collected feedback, and even update their profile details — all from one place.
<img class="aligncenter size-full wp-image-18734005934563" src="https://woocommerce.com/wp-content/uploads/2025/10/image4_1x.webp" alt="Contact Profile Dashboard" width="980" height="820" />
<h3>Order Tracking Page</h3>
Provide a complete tracking experience for your customers. The Order Tracking Page displays detailed information, including order items, assigned rider, delivery status, and estimated arrival time.
<img class="aligncenter size-full wp-image-18734005934572" src="https://woocommerce.com/wp-content/uploads/2025/10/image3_1x.webp" alt="Order Tracking Page" width="980" height="530" />
<h3>Custom Email Templates</h3>
Create branded and personalized email templates for all communication types — from order confirmations to status updates. Use QCommerce dynamic tags for a personalized customer experience.
<img class="aligncenter size-full wp-image-18734005934568" src="https://woocommerce.com/wp-content/uploads/2025/10/image8_1x-1.webp" alt="Custom Email Templates " width="980" height="456" />
<h3>Rider Performance Insights</h3>
Evaluate delivery performance by tracking feedback scores, total deliveries, and tip records per rider or contact person.
<img class="aligncenter size-full wp-image-18734005934577" src="https://woocommerce.com/wp-content/uploads/2025/10/image2_1x.webp" alt="Rider Performance Insights" width="980" height="767" />
<h3>Contact Rider Button</h3>
Add a “Contact Rider” button to your order tracking interface. This feature allows customers to communicate directly with the assigned rider for inquiries, updates, or coordination.
<img class="aligncenter size-full wp-image-18734005934580" src="https://woocommerce.com/wp-content/uploads/2025/10/image6_1x.webp" alt="Contact Rider Button " width="980" height="774" />
<h2>Use Cases</h2>
<h3>Real-Time Order Management for Food Deliveries</h3>
Restaurants can monitor all active orders in real time — track ETAs, riders, and payments from one dashboard. This ensures faster deliveries, better coordination, and happier customers.
<h3>Smarter Workflow for B2B Wholesalers</h3>
Wholesalers can create custom order and payment statuses (like Partial Payment or Awaiting Stock) to manage large, complex orders with ease. Improve visibility, automate updates, and streamline approvals.
<h3>Delivery Coordination for Courier Services</h3>
Logistics and courier companies can assign drivers, track live order progress, and let customers contact riders directly. This improves transparency, reduces errors, and speeds up dispatch operations.
<h3>Customer Engagement for Service Providers</h3>
Service-based businesses can use tipping and feedback tools to reward staff and collect post-service reviews — building accountability and improving customer satisfaction.
<h3>Transparent Order Tracking for Online Stores</h3>
Ecommerce stores offering same-day or local delivery can display a tracking page with ETAs, delivery contact information, and real-time updates. This boosts trust and reduces support inquiries.
<h2>How to Get Started</h2>
<ol>
<li><a href="https://woocommerce.com/document/quick-commerce/">Download, install, and activate the extension</a>.</li>
<li>Set up and configure the extension.</li>
</ol>
Read the <a href="https://woocommerce.com/document/quick-commerce/">technical documentation</a> to help you walk through the process of setting up this WooCommerce real-time order tracking extension today.

Quick Commerce

Power your store with real-time order tracking, custom workflows, and flexible delivery management.

Shipment and Order Tracking vs Quick Commerce