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<h2>Improve your conversion rate with Shipping Countdown</h2>
<p>Add urgency to your customers purchasing decisions with the Shipping Countdown extension for WooCommerce. Displays a countdown on product pages so customers know when they need to order a product by to receive it or have it shipped on a specific date. e.g. “Order within 27 minutes for delivery tomorrow”.</p>
<p>You can configure cut off times and shipping days for each day of the week, set disabled dates for holidays and set custom messaging.</p>
<p>Shipping Countdown includes various settings to configure the display of the countdown and it can be set to appear for a products that are assigned specific shipping classes or stock statuses.</p>
<p>Read on to find out why you should use Shipping Countdown and the great features included.</p>
</div>
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<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg" /></a></p>
<div class="woo-sc-box info">
<p><strong>Martin, an ecommerce store owner said:</strong></p>
<p><i>“Using Shipping Countdown on our store lets our customers know exactly when they can expect a product to be delivered, it has reduced questions to our customer support team and creates urgency to order a product.”</i></p>
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<h2>Features</h2>
<ul class="wccom-tick-list-secondary" style="line-height: 1.8em;margin-bottom: 18px">
<li><strong>Informs customers of expected delivery/shipping date</strong></li>
<li><strong>Motivates customers to place an order immediately</strong></li>
<li><strong>Reduces “when will I get my order?” customer queries</strong></li>
<li><strong>Creates urgency to place an order immediately</strong></li>
<li><strong>Customizable display settings include colors and fonts, or you can change styles with custom CSS</strong></li>
<li><strong>Display shipping countdown based on product shipping classes, including when no shipping class</strong></li>
<li><strong>Display shipping countdown based on product stock status</strong></li>
<li><strong>Set cut off and shipping days for each day of the week</strong></li>
<li><strong>Shows days, hours, minutes and seconds to cut off time, including option to disable seconds</strong></li>
<li>Set a date/time offset, useful if your visitors are from different time zones</li>
<li>Set different messaging for each shipping class/stock status</li>
<li>Set fallback messaging used when shipping countdown has expired</li>
<li>Disable the shipping countdown on specific dates e.g. holidays</li>
<li>Block and shortcode included to display the shipping countdown in any position on your product page</li>
<li>Set a custom date format for dates shown in the shipping countdown</li>
<li>Hide the countdown if customer has more than 1 product in cart</li>
<li>Various CSS classes for custom styling of the countdown</li>
<li>Works with most WooCommerce product types</li>
<li>Compatible with WooCommerce Subscriptions</li>
</ul>
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=18734001523454" target="_blank" rel="noopener"><span class="wccom-button__text">Buy now</span></a></p>
<div class="woo-sc-box alert">
<p><strong>This extension does not support the ability to set different shipping countdowns dependent on warehouse location.</strong> If you ship from multiple warehouses in different countries and require a unique shipping countdown for each, consider using an alternative extension.</p>
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<h2>Highlights</h2>
<p>Get these great features for your store.</p>
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<h3>Product page</h3>
<p>The shipping countdown is displayed on the product page, creating urgency for the customer to order if they wish to receive it/have it shipped on a specific date.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg" /></a></p>
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<h3>Display settings</h3>
<p>Includes lots of display settings allowing you to display the shipping countdown as you wish, for more control you can disable the styling and use custom CSS.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/countdown-display.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/countdown-display.jpg" /></a></p>
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<h3>Shipping class/stock status settings</h3>
<p>Configure the shipping countdown to display for products which have a specific shipping classes/stock statuses and set cut off times, shipping days and disabled dates.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-status-settings.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-status-settings.jpg" /></a></p>
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<h3>Block and shortcode</h3>
<p>The shipping countdown is displayed automatically, but if you wish you can use the included block or shortcode to position it within your product page template.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-block.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-block.jpg" /></a></p>
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<h2>Screenshots</h2>
<p>See the extension in action…</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-4-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/shipping-countdown-product-page.jpg","id":"18734001530853","title":"shipping-countdown-product-page","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/countdown-display.jpg","id":"18734003152296","title":"countdown-display","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/shipping-status-settings.jpg","id":"18734003748325","title":"shipping-status-settings","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/shipping-countdown-block.jpg","id":"18734001530902","title":"shipping-countdown-block","alt":"","caption":"","itemprop":"image"}]"></div>
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<h2>Example usage</h2>
<p>Clive manages a WooCommerce store selling party equipment, generally his customers leave ordering until near the party date and they often want to know exactly when a product will arrive. Each product displays the time the customer must order by to receive their party equipment by a specific date. This results in less questions sent to his customer service team and customers know exactly when to expect their products to be delivered.</p>
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<h2>More information</h2>
<ul>
<li><a href="https://woocommerce.com/document/shipping-countdown/">Read documentation</a> for an overview of the settings, options, frequently asked questions and more</li>
<li><a href="https://woocommerce.com/contact-us/">Contact us</a> if you have any questions and we’ll be happy to help</li>
</ul>
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<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=18734001523454"><span class="wccom-button__text">Buy now</span></a></p>

Shipping Countdown

<p>Show shoppers exactly how long they have to order for same-day dispatch or next-day delivery, creating urgency and setting clear expectations.</p>

<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-3" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2026/02/SelfServiceRefundsPromo.mp4">https://woocommerce.com/wp-content/uploads/2026/02/SelfServiceRefundsPromo.mp4</a></video></div>
<p> </p>
<hr class="wccom-product-heading__hr" />
<p></p>
<h2>Key Benefits</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Reduce Support Tickets</strong> – Let customers request refunds directly from their account without contacting support</li>
<li><strong>Automatic Processing</strong> – Refunds processed instantly through payment gateways when conditions are met</li>
<li><strong>Complete Control</strong> – Flexible rules engine, time limits, per-user controls, and per-product settings</li>
<li><strong>Guest & Logged-In Support</strong> – Secure refund forms for both registered customers and guest orders</li>
</ul>
<p></p>
<h2>Main Features</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Full & Partial Refunds</strong> – Support both full order refunds and line-item partial refunds</li>
<li><strong>Automatic Refund Processing</strong> – Process refunds through payment gateways without admin intervention</li>
<li><strong>Guest Refund Form</strong> – Shortcode and Gutenberg block for guest customers to request refunds</li>
<li><strong>Refund Rules Engine</strong> – Automate approval based on user role, product category, payment method, and more</li>
<li><strong>Abuse Prevention</strong> – Per-customer refund limits (daily, weekly, monthly, yearly) and per-user blocking</li>
<li><strong>Custom Refund Reasons</strong> – Configurable reason list with drag-and-drop ordering</li>
<li><strong>Decline Message Presets</strong> – Rich text rejection templates for consistent communication</li>
<li><strong>WooCommerce Analytics Integration</strong> – Track refund reasons and patterns in the Analytics dashboard</li>
</ul>
<p></p>
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<h3>Self-Service Refund Requests</h3>
<p>Customers can request refunds directly from their My Account page with a guided multi-step process. Choose full or partial refunds, select line items, provide a reason, and review before submitting. No more back-and-forth emails or support tickets.</p>
</div>
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<h3>Intelligent Rules Engine</h3>
<p>Define rules to automatically process or escalate refund requests based on conditions like user role, product category or tag, payment method, shipping zone, order value, and more. First matching rule wins, with drag-and-drop priority ordering.</p>
</div>
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<h3>Guest Refund Form</h3>
<p>Allow guest customers to request refunds using a secure three-factor verification form (email, order number, order date). Available as a shortcode or a native Gutenberg block with customizable styling options.</p>
</div>
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<h3>Admin Approval Workflow</h3>
<p>Review and manage refund requests with quick approve/reject actions on the order list and individual order pages. Use decline message presets for consistent, professional rejection responses with rich text support.</p>
</div>
</div>
<p></p>
<h2>How It Works</h2>
<ol>
<li><strong>Install & Activate</strong> – Upload the plugin and activate it in WordPress</li>
<li><strong>Configure Settings</strong> – Set refund time limits, enable automatic processing, and configure refund reasons</li>
<li><strong>Set Up Rules (Optional)</strong> – Create rules to auto-approve or escalate requests based on conditions</li>
<li><strong>Customers Request Refunds</strong> – From My Account or the guest refund form</li>
<li><strong>Process or Review</strong> – Refunds are auto-processed or queued for admin approval based on your rules</li>
</ol>
<p></p>
<h2>Flexible Refund Options</h2>
<p>Give customers the right level of control:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Full Order Refunds</strong> – One-click full order refund requests</li>
<li><strong>Line-Item Refunds</strong> – Customers select specific items and quantities to refund</li>
<li><strong>Non-Refundable Products</strong> – Mark specific products or variations as non-refundable</li>
<li><strong>Time Limits</strong> – Set a configurable window (1-365 days) for refund eligibility</li>
<li><strong>Re-Request After Rejection</strong> – Optionally allow customers to resubmit declined requests</li>
<li><strong>Request Cancellation</strong> – Customers can cancel pending requests before admin review</li>
</ul>
<p></p>
<h2>Powerful Rules Engine</h2>
<p>Automate refund decisions with flexible conditions:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>User Role</strong> – Different handling for wholesale, retail, or VIP customers</li>
<li><strong>Product Category / Tag / Type</strong> – Auto-approve for specific product groups</li>
<li><strong>Payment Method</strong> – Route based on how the order was paid</li>
<li><strong>Shipping Zone / Method</strong> – Handle international orders differently</li>
<li><strong>Billing / Shipping Country</strong> – Region-specific refund policies</li>
<li><strong>Order Value / Quantity</strong> – Thresholds for automatic vs. manual processing</li>
<li><strong>Order Status</strong> – Conditions based on current order status</li>
<li><strong>Priority Ordering</strong> – Drag-and-drop rule priority with first-match-wins logic</li>
</ul>
<p></p>
<h2>Abuse Prevention</h2>
<p>Protect your business while staying customer-friendly:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Refund Limits</strong> – Set maximum automatic refunds per customer per day, week, month, or year</li>
<li><strong>Per-User Controls</strong> – Block refund requests or disable auto-processing for specific users</li>
<li><strong>Per-User Limit Overrides</strong> – Custom refund limits for individual customers</li>
<li><strong>Counter Management</strong> – View and reset refund counters from the user profile</li>
<li><strong>Rate Limiting</strong> – Built-in protection against spam and abuse on request endpoints</li>
</ul>
<p></p>
<h2>Email Notifications</h2>
<p>Keep everyone informed at every step:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Customer Confirmation</strong> – Automatic email when a refund request is submitted</li>
<li><strong>Admin Notification</strong> – Alert when a new refund request needs review</li>
<li><strong>Escalation Alert</strong> – Notification when auto-processing falls back to manual review</li>
<li><strong>Rejection Notice</strong> – Customer notification with decline reason when a request is rejected</li>
<li><strong>Full WooCommerce Integration</strong> – Manage all emails from WooCommerce > Settings > Emails</li>
</ul>
<p></p>
<h2>Refund Analytics</h2>
<p>Make data-driven decisions with built-in analytics:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Refund Reasons Report</strong> – See which reasons customers select most frequently</li>
<li><strong>Date Range Filtering</strong> – Analyze refund trends using WooCommerce’s standard date picker</li>
<li><strong>Product-Level Data</strong> – Identify which products generate the most refund requests</li>
<li><strong>Status Tracking</strong> – Monitor approved, rejected, and pending request counts</li>
<li><strong>Seamless Integration</strong> – Access analytics directly from WooCommerce > Analytics menu</li>
</ul>
<p></p>
<h2>Seamless Integration</h2>
<p>Works perfectly with your existing setup:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>WooCommerce HPOS</strong> – Fully compatible with High-Performance Order Storage</li>
<li><strong>Payment Gateways</strong> – Automatic refunds through any gateway that supports programmatic refunds</li>
<li><strong>Gutenberg Block</strong> – Native block editor support for the guest refund form</li>
<li><strong>Shortcode Support</strong> – Use <code>[ssr_guest_refund]</code> to place the guest form anywhere</li>
<li><strong>WooCommerce Emails</strong> – Full integration with the WooCommerce email system</li>
<li><strong>Any Theme</strong> – Works with any properly coded WooCommerce theme</li>
</ul>

Self-Service Refunds

<p>Let customers request refunds directly from their account, no support tickets, no back-and-forth emails. Self-Service Refunds streamlines your refund workflow with automatic processing, flexible rules, and complete admin control.</p>

Shipping Countdown vs Self-Service Refunds