<h2>Shop As A Customer and Create Orders For Offline Users</h2>
<p><span style="font-weight: 400">WooCommerce shop as a customer plugin allows admin to use their online store as a customer to create orders on behalf of registered or new customers. Shop as Customer allows you to access the front end of your store as a customer and manage orders that are received by phone or email.</span></p>
<p><span style="font-weight: 400">With just one click, you can switch between the customer and the administrator. This plugin has a user-friendly interface and placing orders on behalf of your customers is now easier which leads to increased store conversion.</span></p>
<h3><strong>Features</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Create orders on behalf of customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Shop as a guest customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch to any user role</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View Customer Logins History in Log</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by name or email</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Record orders you take on the phone, email, etc.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Use the store as a customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch between user and admin mode easily</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to use offline payment method for order</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by address, company name, and phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Send invoices to customers from the thankyou page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow specific user roles to log in as a customer</span></li>
<li>Compatible with <strong><a href="https://woocommerce.com/products/user-roles-editor-for-woocommerce/" target="_blank" rel="noopener">User Role Editor</a></strong></li>
</ul>
<div class="woo-sc-box normal">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><strong>Shop as any customer</strong></h3>
<p><span style="font-weight: 400">WooCommerce shop as a customer allows the admin to </span><span style="font-weight: 400">easily switch to any customer and create an order for them.</span><span style="font-weight: 400"> It displays a list of all your customers and other user roles.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/shop-as-a-customer-allows-the-admin-to-easily-switch-to-any-customer-and-create-an-order-for-them.png" alt="shop as a customer allows the admin to easily switch to any customer and create an order for them" width="1148" height="440" /></p>
<h3>Shop as a guest customer</h3>
<p><span style="font-weight: 400">This plugin enables you to switch to a guest user to shop as a guest customer on your online store.</span></p>
<p><img class="aligncenter wp-image-8477011 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/guest-1.png" alt="WooCommerce shop as a customer - Shop as guest customer" width="663" height="266" /></p>
<h3>View Customer Logins History in Log</h3>
<p><strong><span style="font-weight: 400">WooCommerce login as a customer can record the history of customers’ accessed accounts. You can easily view and export these records, as well as contact customers through WhatsApp. This plugin is also compatible with </span><a href="https://woocommerce.com/products/order-on-whatsapp-for-woocommerce/" target="_blank" rel="noopener">Order on Whatsapp</a></strong>.</p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/View-Customer-Logins-History-in-Log.png" alt="WooCommerce shop as a customer - Login history log" width="1148" height="440" /></p>
<h3>Search Customers by name or email</h3>
<p><span style="font-weight: 400">Admin can easily find any customers by searching them by name or email with WooCommerce shop as a customer.</span></p>
<p><img class="size-medium wp-image-18734005905577 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-name-or-email-3.png?w=896" alt="Search Customers by name or email" width="896" height="236" /></p>
<h3>View customer orders and profiles</h3>
<p><span style="font-weight: 400">WooCommerce Login as a customer enables the store admin to select any customer from the list to see their profile and orders and can switch to the specific customer.</span></p>
<p><img class="size-medium wp-image-18734005905586 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/View-customer-orders-and-profiles-1.png?w=896" alt="View customer orders and profiles" width="896" height="181" /></p>
<h3>Switching back to Admin</h3>
<p><span style="font-weight: 400">Shop as a client allows the admin to change its status easily by clicking on the ‘Switch Back’ button in the bar.</span></p>
<p><img class="aligncenter wp-image-5501657 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/3-1.png" alt="Shop as a Customer - Switching back to Admin" width="750" height="274" /></p>
<h3><b>Search Customers by their Information</b></h3>
<p><span style="font-weight: 400">Easily search any customers based on their company name, address, and phone number. This way you can easily search a customer based on their information and start shopping as a customer.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-their-Information-1.png?w=896" alt="Search Customers by their Information" width="1148" height="440" /></p>
<p><b>Send Order Invoices to Customers</b></p>
<p><span style="font-weight: 400">Keep customers informed when you log in and shop as a customer. Send the order invoice to the customer from the thankyou page so they have all the details of the order placed by you.</span></p>
<p><img class="size-medium wp-image-18734005905688 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/image-12-1.jpeg?w=751" alt="" width="751" height="736" /></p>
<h3>Offline payment method option</h3>
<p><span style="font-weight: 400">Admin can use the offline payment method when they are ordering the products on behalf of customers.</span></p>
<p><img class="aligncenter wp-image-6805307 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/2020-11-11_11-54-54.png" alt="shop as a customer - Offline payments" width="834" height="500" /></p>
<h3>Allow specific user roles to log in as a customer</h3>
<p><span style="font-weight: 400">You can also empower specific users by giving them roles so that they can also log in and shop on behalf of your valuable customers.</span></p>
<p><img class="aligncenter wp-image-8541353 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Allow-specific-user-roles-to-login-as-customer.png" alt="WooCommerce shop as client - Allow specific user roles to log in as a customer" width="857" height="539" /></p>
<p> </p>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
</ul>
<h3>Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
</ul>

Shop as a Customer

<p><span style="font-weight: 400">Shop as a Customer to Create Orders for Offline Users. Switch Between Admin and Customer View in a Few Clicks!</span></p>

<h2>Recover 2x more chargebacks and prevent up to 90% of incoming ones, automatically</h2>
<ul class="wccom-tick-list-primary">
<li><strong>End-to-end chargeback automation</strong> with zero operational overhead.</li>
<li><strong>2-4x higher chargeback win-rates,</strong> powered by data from millions of chargebacks and AI.</li>
<li><strong>Reduce chargebacks by 90%</strong> with Chargeflow Alerts, powered by Visa and Mastercard.</li>
<li><strong>Pay only for recovered chargebacks</strong> with our performance-based pricing.</li>
<li><strong>100+ integrations</strong> with the leading payment processors and platforms.</li>
<li><strong>The only solution</strong> that automates and prevents <strong>WooPayments</strong> chargebacks.</li>
<li><strong>Get started</strong> in less than 5 minutes with our pain-free onboarding.</li>
</ul>
<h2>Features</h2>
<h3>Chargeback automation</h3>
<p>Set it and forget it — Chargeflow automatically fights your disputes with the highest win rates in the industry.</p>
<ul>
<li>AI-generated, data-rich evidence tailored for each chargeback.</li>
<li>Fully automated submissions to Visa, Mastercard, Amex, and PayPal and hundreds of other payment processors.</li>
<li>Seamlessly integrates with your WooCommerce store, shipping, and CRM data.</li>
</ul>
<h3>Chargeback alerts</h3>
<p>Get ahead of chargebacks with early-warning dispute alerts.</p>
<ul>
<li>Instant notification when disputes are initiated by customers.</li>
<li>Integrates with Ethoca and Verifi alert networks.</li>
<li>Proactive refund and resolution workflows.</li>
<li>Reduce chargeback volume before they hit your bottom line.</li>
</ul>
<h3>Chargeflow insights</h3>
<p>Turn payment data into performance lift with Chargeflow Insights.</p>
<ul>
<li>Real-time analytics on dispute rates, processor performance, and payment health.</li>
<li>Intelligent recommendations to optimize revenue and reduce fraud.</li>
<li>Built for finance and operations teams that want full visibility.</li>
</ul>
<h4>Why you should choose Chargeflow</h4>
<p>Chargebacks are a silent killer for ecommerce businesses, costing you time, revenue, and reputation. Chargeflow gives WooCommerce merchants enterprise-grade dispute protection without the enterprise overhead and pricing.</p>
<p>From automated chargeback responses to dispute alerts and performance optimization, Chargeflow is your end-to-end solution for protecting and growing your store.</p>
<h3>Built for WooCommerce merchants</h3>
<p>Chargeflow is the only chargeback solution with a native integration to WooPayments. Install the Chargeflow extension to seamlessly integrate directly with your WooCommerce store, Stripe, PayPal, and over 25 other payment platforms and data sources. Onboarding takes minutes. Results start immediately.</p>
<h3 id="h-setup-and-installation">Setup and Installation</h3>
<ol>
<li>Download, install, and activate this extension.</li>
<li><a href="https://app.chargeflow.io/auth/sign-up" target="_blank" rel="noopener">Create a Chargeflow account</a> or connect to an existing one. WooPayments, if available, will be integrated automatically.</li>
<li>Optional: Integrate additional payment processors like Stripe, PayPal, Adyen, and more.</li>
</ol>

Chargeflow

<p>Chargeflow uses AI to automate chargeback recovery and prevent up to 90% of disputes, helping WooCommerce merchants win back revenue and stay ahead of fraud.</p>

Shop as a Customer vs Chargeflow