<h2>Shop As A Customer and Create Orders For Offline Users</h2>
<p><span style="font-weight: 400">WooCommerce shop as a customer plugin allows admin to use their online store as a customer to create orders on behalf of registered or new customers. Shop as Customer allows you to access the front end of your store as a customer and manage orders that are received by phone or email.</span></p>
<p><span style="font-weight: 400">With just one click, you can switch between the customer and the administrator. This plugin has a user-friendly interface and placing orders on behalf of your customers is now easier which leads to increased store conversion.</span></p>
<h3><strong>Features</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Create orders on behalf of customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Shop as a guest customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch to any user role</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View Customer Logins History in Log</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by name or email</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Record orders you take on the phone, email, etc.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Use the store as a customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch between user and admin mode easily</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to use offline payment method for order</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by address, company name, and phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Send invoices to customers from the thankyou page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow specific user roles to log in as a customer</span></li>
<li>Compatible with <strong><a href="https://woocommerce.com/products/user-roles-editor-for-woocommerce/" target="_blank" rel="noopener">User Role Editor</a></strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><strong>Shop as any customer</strong></h3>
<p><span style="font-weight: 400">WooCommerce shop as a customer allows the admin to </span><span style="font-weight: 400">easily switch to any customer and create an order for them.</span><span style="font-weight: 400"> It displays a list of all your customers and other user roles.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/shop-as-a-customer-allows-the-admin-to-easily-switch-to-any-customer-and-create-an-order-for-them.png" alt="shop as a customer allows the admin to easily switch to any customer and create an order for them" width="1148" height="440" /></p>
<h3>Shop as a guest customer</h3>
<p><span style="font-weight: 400">This plugin enables you to switch to a guest user to shop as a guest customer on your online store.</span></p>
<p><img class="aligncenter wp-image-8477011 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/guest-1.png" alt="WooCommerce shop as a customer - Shop as guest customer" width="663" height="266" /></p>
<h3>View Customer Logins History in Log</h3>
<p><strong><span style="font-weight: 400">WooCommerce login as a customer can record the history of customers’ accessed accounts. You can easily view and export these records, as well as contact customers through WhatsApp. This plugin is also compatible with </span><a href="https://woocommerce.com/products/order-on-whatsapp-for-woocommerce/" target="_blank" rel="noopener">Order on Whatsapp</a></strong>.</p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/View-Customer-Logins-History-in-Log.png" alt="WooCommerce shop as a customer - Login history log" width="1148" height="440" /></p>
<h3>Search Customers by name or email</h3>
<p><span style="font-weight: 400">Admin can easily find any customers by searching them by name or email with WooCommerce shop as a customer.</span></p>
<p><img class="size-medium wp-image-18734005905577 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-name-or-email-3.png?w=896" alt="Search Customers by name or email" width="896" height="236" /></p>
<h3>View customer orders and profiles</h3>
<p><span style="font-weight: 400">WooCommerce Login as a customer enables the store admin to select any customer from the list to see their profile and orders and can switch to the specific customer.</span></p>
<p><img class="size-medium wp-image-18734005905586 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/View-customer-orders-and-profiles-1.png?w=896" alt="View customer orders and profiles" width="896" height="181" /></p>
<h3>Switching back to Admin</h3>
<p><span style="font-weight: 400">Shop as a client allows the admin to change its status easily by clicking on the ‘Switch Back’ button in the bar.</span></p>
<p><img class="aligncenter wp-image-5501657 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/3-1.png" alt="Shop as a Customer - Switching back to Admin" width="750" height="274" /></p>
<h3><b>Search Customers by their Information</b></h3>
<p><span style="font-weight: 400">Easily search any customers based on their company name, address, and phone number. This way you can easily search a customer based on their information and start shopping as a customer.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-their-Information-1.png?w=896" alt="Search Customers by their Information" width="1148" height="440" /></p>
<p><b>Send Order Invoices to Customers</b></p>
<p><span style="font-weight: 400">Keep customers informed when you log in and shop as a customer. Send the order invoice to the customer from the thankyou page so they have all the details of the order placed by you.</span></p>
<p><img class="size-medium wp-image-18734005905688 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/image-12-1.jpeg?w=751" alt="" width="751" height="736" /></p>
<h3>Offline payment method option</h3>
<p><span style="font-weight: 400">Admin can use the offline payment method when they are ordering the products on behalf of customers.</span></p>
<p><img class="aligncenter wp-image-6805307 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/2020-11-11_11-54-54.png" alt="shop as a customer - Offline payments" width="834" height="500" /></p>
<h3>Allow specific user roles to log in as a customer</h3>
<p><span style="font-weight: 400">You can also empower specific users by giving them roles so that they can also log in and shop on behalf of your valuable customers.</span></p>
<p><img class="aligncenter wp-image-8541353 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Allow-specific-user-roles-to-login-as-customer.png" alt="WooCommerce shop as client - Allow specific user roles to log in as a customer" width="857" height="539" /></p>
<p> </p>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
</ul>
<h3>Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
</ul>

Shop as a Customer

<p><span style="font-weight: 400">Shop as a Customer to Create Orders for Offline Users. Switch Between Admin and Customer View in a Few Clicks!</span></p>

<p><a href="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png"><img class="alignnone size-medium wp-image-7222269" src="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png?w=620" alt="Send SMS order updates to customers and admins" width="620" height="215" /></a></p>
<h2>Keep Your Customers Happy With Automated SMS Order Notifications</h2>
<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>
<h3>Why offer SMS Order Updates?</h3>
<p>Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!</p>
<figure id="attachment_151538" aria-describedby="caption-attachment-151538" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg"><img class="size-medium aligncenter wp-image-151538" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg?w=550" alt="WooCommerce Twilio SMS Notifications Example" width="550" height="515" /></a><figcaption id="caption-attachment-151538" class="wp-caption-text">Your WooCommerce store could be sending these SMS messages in 5 minutes or less…</figcaption></figure>
<h3>Powered by Twilio</h3>
<p>This extension is designed to work with <a href="http://www.twilio.com/" target="_blank" rel="noopener noreferrer">Twilio</a>, the premier cloud communications service, with support for over 40 countries. You’ll need to <a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.</p>
<h3>Keep Your Customers in the Loop</h3>
<p>Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.</p>
<figure id="attachment_151539" aria-describedby="caption-attachment-151539" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png"><img class="size-medium aligncenter wp-image-151539" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png?w=550" alt="WooCommerce Twilio SMS Notification Opt-In" width="550" height="271" /></a><figcaption id="caption-attachment-151539" class="wp-caption-text">Add an SMS opt-in checkbox to your checkout</figcaption></figure>
<p>You can even send messages for your <strong>custom order statuses</strong> created with <a href="https://woocommerce.com/products/woocommerce-order-status-manager/">Order Status Manager</a>! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.</p>
<h3>Powerful Customization</h3>
<p>You can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your custom text.</p>
<p>You also have the option to automatically shorten URLs within messages using Google’s URL shortener.</p>
<figure id="attachment_152704" aria-describedby="caption-attachment-152704" style="width: 432px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png"><img class="aligncenter size-medium wp-image-158617" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png?w=432" alt="WooCommerce Twilio Customer Notification Settings" width="432" height="550" /></a><figcaption id="caption-attachment-152704" class="wp-caption-text">Add that personal touch with customized SMS messages</figcaption></figure>
<p>You can easily test what customers will see when they receive a message from you right from your Twilio settings page.</p>
<figure id="attachment_152706" aria-describedby="caption-attachment-152706" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png"><img class="size-medium aligncenter wp-image-152706" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png?w=550" alt="WooCommerce Twilio SMS Notifications Test Message" width="550" height="228" /></a><figcaption id="caption-attachment-152706" class="wp-caption-text">Send test SMS messages directly from the settings page</figcaption></figure>
<h3>Get Insight into Every Order</h3>
<p>Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.</p>
<figure id="attachment_152707" aria-describedby="caption-attachment-152707" style="width: 292px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png"><img class="size-full aligncenter wp-image-152707" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png" alt="WooCommerce Twilio SMS Notification Send Message" width="292" height="207" /></a><figcaption id="caption-attachment-152707" class="wp-caption-text">Sending your customers SMS updates can’t get much easier than this</figcaption></figure>
<p>See the status of every SMS sent to a customer by viewing the Order Notes for their order. See the message that was sent and the status. Any errors will appear here to help with troubleshooting.</p>
<figure id="attachment_152708" aria-describedby="caption-attachment-152708" style="width: 290px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png"><img class="size-full aligncenter wp-image-152708" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png" alt="WooCommerce Twilio SMS Notification Admin Order Note" width="290" height="218" /></a><figcaption id="caption-attachment-152708" class="wp-caption-text">View every SMS message that was sent to a customer</figcaption></figure>
<div class="woo-sc-box normal  info ">To find if Twilio works in your country and to get additional pricing information please visit the <a href="http://www.twilio.com/sms/pricing">Twilio SMS Pricing page</a>.</div>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Login to your Twilio account (<a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for Twilio if you don’t already have an account) and grab your Account SID & Auth Code</li>
<li>Add your Twilio info to the extension settings page</li>
<li>That’s it! Sit back and enjoy automatic SMS updates!</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/twilio-sms-notifications/">full documentation</a> to learn how to customize SMS messages, change order status triggers, setup new order notifications, and more!</p>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Twilio SMS Notifications

<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>

Shop as a Customer vs Twilio SMS Notifications