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<h2>Key Benefits</h2>
<ul class="wccom-tick-list-primary">
<li><strong>Stop Fraud Before Payment</strong> – Block fraudulent orders at checkout before any money changes hands</li>
<li><strong>100% Local — No External APIs</strong> – All fraud checks run on your server. No data leaves your site, no third-party dependencies, no per-transaction fees</li>
<li><strong>Flexible Response Actions</strong> – Block suspicious orders outright, place them on hold for review, or flag them for attention — your rules, your call</li>
<li><strong>Intelligent Risk Scoring</strong> – Automatic fraud detection with disposable email detection, IP tracking, country mismatch analysis, and more</li>
</ul>
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<h2>Main Features</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Custom Blocking Rules</strong> – Create rules targeting emails, domains, phones, IPs, countries, addresses, names, payment methods, and shipping methods</li>
<li><strong>4 Matching Modes</strong> – Exact match, contains, wildcard patterns, and full regex support</li>
<li><strong>Automatic Risk Scoring</strong> – 6 configurable risk signals with adjustable weights and thresholds</li>
<li><strong>Classic & Blocks Checkout</strong> – Full protection for both WooCommerce checkout experiences</li>
<li><strong>Order Risk Metabox</strong> – Color-coded risk badges, scores, and detailed risk factors on every order</li>
<li><strong>Complete Audit Trail</strong> – Every fraud check logged with context, action, trigger, score, and metadata</li>
<li><strong>WooCommerce Analytics Integration</strong> – Security Logs report directly in the WooCommerce Analytics dashboard</li>
<li><strong>GDPR & Privacy Ready</strong> – Built-in privacy policy integration with transparent data handling</li>
</ul>
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<h3>Rule-Based Blocking</h3>
<p>Build your own defense with powerful, flexible rules. Target orders by email address, domain, phone number, IP address, country, city, postcode, billing or shipping address, customer name, payment method, or shipping method. Choose from exact match, contains, wildcard, or regex matching. Set rules to block, hold, or flag — and add expiration dates for temporary rules.</p>
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<h3>Intelligent Risk Scoring</h3>
<p>Every order is automatically assessed against six configurable risk signals: disposable email detection, IP reputation tracking, billing/shipping country mismatch, suspicious address keywords, new account age, and high-value order thresholds. Each signal has an adjustable weight, and you set the thresholds that determine whether an order is blocked, held, or flagged.</p>
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<h3>Real-Time Checkout Protection</h3>
<p>Shop Defender intercepts fraudulent orders at the earliest possible moment — before payment is processed. Full support for both the classic WooCommerce checkout and the newer WooCommerce Blocks checkout. When an order is blocked, draft orders are automatically cleaned up and the customer sees your customizable error message.</p>
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<h3>Order Risk Assessment</h3>
<p>Every order gets a detailed risk assessment stored as metadata. A dedicated metabox on the order page shows a color-coded badge (blocked, on hold, flagged, or low risk), a visual risk score bar, and a breakdown of every risk factor that contributed to the score. Optionally display a fraud risk column directly on the orders list.</p>
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<h2>How It Works</h2>
<ol>
<li><strong>Install & Activate</strong> – Upload the plugin and activate it alongside WooCommerce</li>
<li><strong>Enable Protection</strong> – Navigate to WooCommerce > Settings > Advanced > Shop Defender and enable the plugin</li>
<li><strong>Configure Risk Thresholds</strong> – Adjust signal weights and set your block/hold score thresholds</li>
<li><strong>Create Rules (Optional)</strong> – Add custom rules for known bad actors, risky domains, or suspicious patterns</li>
<li><strong>Monitor & Review</strong> – Review flagged orders, check risk scores, and refine your rules using the audit log</li>
</ol>
<p></p>
<h2>Comprehensive Rule Types</h2>
<p>Target fraud from every angle:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Email & Domain</strong> – Block specific addresses or entire domains (e.g., *@disposable.com)</li>
<li><strong>Phone Number</strong> – Normalized matching strips formatting differences automatically</li>
<li><strong>IP Address</strong> – Block known bad IPs with exact or pattern matching</li>
<li><strong>Country, State, City & Postcode</strong> – Geographic restrictions for billing and shipping</li>
<li><strong>Billing & Shipping Address</strong> – Catch suspicious address patterns like PO boxes</li>
<li><strong>Customer Name</strong> – Block known fraudulent names with case-insensitive matching</li>
<li><strong>Payment Method</strong> – Restrict specific payment methods for flagged contexts</li>
<li><strong>Shipping Method</strong> – Route orders based on chosen shipping options</li>
</ul>
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<h2>Configurable Risk Signals</h2>
<p>Fine-tune fraud detection with six adjustable signals:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Disposable Email Detection</strong> – Bundled database of 5,000+ known disposable email domains (default: +30 points)</li>
<li><strong>Failed IP Tracking</strong> – Flag IPs with a history of blocked orders in a configurable lookback period (default: +20 points)</li>
<li><strong>Country Mismatch</strong> – Detect when billing and shipping countries differ (default: +15 points)</li>
<li><strong>Suspicious Address Keywords</strong> – Configurable keyword list for risky address patterns like PO boxes (default: +10 points)</li>
<li><strong>New Account Detection</strong> – Flag orders from recently created accounts (default: +10 points, configurable age threshold)</li>
<li><strong>High-Value Order Alerts</strong> – Extra scrutiny for orders above a configurable amount (default: +15 points, $300 threshold)</li>
</ul>
<p></p>
<h2>Three Response Actions</h2>
<p>Choose the right response for every situation:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Block</strong> – Hard deny at checkout. Payment is never processed. The customer sees your customizable error message. Draft orders are automatically deleted.</li>
<li><strong>Hold</strong> – The order is placed on hold for manual review. An admin note is added with full risk details. You decide whether to approve or cancel.</li>
<li><strong>Flag</strong> – The order completes normally but is marked with a warning. A note and risk score are attached for your review when fulfilling.</li>
</ul>
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<h2>Complete Audit Trail</h2>
<p>Every fraud check is logged for accountability and analysis:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Full Context Logging</strong> – Context (checkout, order), action taken, trigger type (rule or heuristic), risk score, and metadata</li>
<li><strong>Advanced Filtering</strong> – Filter logs by context, action, email, IP address, or order ID</li>
<li><strong>Automatic Retention</strong> – Daily WP-Cron task prunes logs older than your configured retention period (default: 90 days)</li>
<li><strong>Analytics Integration</strong> – Access a dedicated Security Logs report in WooCommerce > Analytics with date filtering and sorting</li>
<li><strong>Manual Management</strong> – Delete specific log entries or prune by age at any time</li>
</ul>
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<h2>Powerful Admin Interface</h2>
<p>Everything you need, right inside WooCommerce:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Modern React UI</strong> – Fast, responsive settings interface built with WordPress components</li>
<li><strong>Risk Metabox</strong> – Color-coded badges, visual score bars, and risk factor breakdowns on every order</li>
<li><strong>Orders List Column</strong> – Optional fraud risk column with risk level badges and scores</li>
<li><strong>Customizable Messages</strong> – Edit the customer-facing block message and admin hold note templates</li>
<li><strong>Capability-Based Access</strong> – Configure which user role can manage Shop Defender settings</li>
<li><strong>Debug Mode</strong> – Enable detailed logging to the WooCommerce debug log for troubleshooting</li>
</ul>
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<h2>Privacy & GDPR Compliance</h2>
<p>Transparent data handling built into the core:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>Privacy Policy Integration</strong> – Automatic suggested privacy policy text added to WordPress Privacy settings</li>
<li><strong>Local Processing Only</strong> – No data sent to external services. All checks run entirely on your server.</li>
<li><strong>Configurable Retention</strong> – Set how long logs are kept (1–365 days) with automatic daily cleanup</li>
<li><strong>Data Transparency</strong> – Clear documentation of what data is collected, why, and how long it is stored</li>
<li><strong>Clean Uninstall</strong> – Optional removal of all plugin data (tables, options, order metadata) on uninstall</li>
</ul>
<p></p>
<h2>Seamless Integration</h2>
<p>Works with your existing WooCommerce setup:</p>
<ul class="wccom-tick-list-secondary">
<li><strong>WooCommerce HPOS</strong> – Fully compatible with High-Performance Order Storage</li>
<li><strong>Classic & Blocks Checkout</strong> – Full protection for both checkout experiences</li>
<li><strong>Multisite Ready</strong> – Per-site rule and log isolation on WordPress multisite networks</li>
<li><strong>WooCommerce Analytics</strong> – Dedicated Security Logs report in the Analytics dashboard</li>
<li><strong>REST API</strong> – Full CRUD API for rules, logs, and settings for programmatic management</li>
<li><strong>Developer Hooks</strong> – Actions and filters to extend fraud decisions, risk signals, and disposable domain lists</li>
<li><strong>Any Theme</strong> – Admin-only plugin with no frontend output — works with any theme</li>
</ul>

Shop Defender

<p>Stop losing revenue to fraudulent orders and chargebacks. Shop Defender catches bad actors before payment is processed — using custom rules, intelligent risk scoring, and disposable email detection — all running locally on your server with no third-party fees or data sharing.</p>

<p>The Store Wallet & Cashback extension allows you to add a digital wallet to your online store, enabling customers to deposit funds into their accounts for future purchases. As the store owner, you can manually credit funds in case of refunds or to reward specific customers, friends, or family members.</p>
<p>Add multiple cashback campaigns to reward your loyal customers. Create campaigns based on products, purchase history, order amounts, and more. Strengthen customer loyalty with attractive rewards tailored to their shopping behavior.</p>
<p>Allow your customers to transfer or use funds during checkout. Securely transfer or redeem funds through email OTP verification. You can set minimum and maximum transfer and redemption amounts to suit your business needs.</p>
<h2>Features list:</h2>
<ul>
<li>Add a digital wallet to your WooCommerce store</li>
<li>Allow customers to deposit funds</li>
<li>Run multiple cashback campaigns to reward customers</li>
<li>Offer cashback in a fixed or a percentage amount</li>
<li>Set the min/max cashback amount limits</li>
<li>Cashback reward based on,
<ul>
<li>Product purchase</li>
<li>Wallet recharge</li>
<li>Cart subtotal</li>
<li>Purchase history</li>
<li>Last purchase subtotal</li>
</ul>
</li>
<li>Restrict cashback offers based on user roles and date range</li>
<li>Add cashback and recharge validity in days</li>
<li>Maintains a log of all transactions in the admin panel</li>
<li>Allow customers to transfer funds to any other account</li>
<li>Redeem balance at checkout to place orders</li>
<li>OTP verification to securely transfer or redeem balance at checkout</li>
<li>Add credit and debit limits for wallet transactions</li>
<li>Admin can manually perform a debit or credit transaction to the customer’s wallet</li>
<li>Set maximum store-wide wallet limit</li>
<li>Customize cashback message styling as per your store needs</li>
<li>Define order status to automatically approve cashback reward</li>
<li>Customizable email notifications for admin and customer on wallet transactions</li>
</ul>
<h2>Digital wallet for account funds:</h2>
<p>Store Wallet and Cashback extension creates a digital wallet for your customers – allowing them to deposit funds and earn rewards by participating in different cashback campaigns.</p>
<p><img class="alignnone size-full wp-image-18734005688058" src="https://woocommerce.com/wp-content/uploads/2025/08/Wallet-Transactions-Customer-Account-1.png" alt="" width="980" height="598" /></p>
<h2>Redeem during checkout:</h2>
<p>Your customers can use their account funds to place orders. The store wallet provides seamless and fast payment processing, ensuring a smooth checkout experience. Balance redemption is secured through OTP verification to confirm the buyer’s identity.</p>
<p><img class="alignnone size-full wp-image-18734005692392" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommmerce-Store-wallet-on-checkout.png" alt="" width="980" height="617" /></p>
<h2>Run multiple cashback campaigns:</h2>
<p>You can create multiple cashback campaigns to reward your loyal customers based on various conditions.</p>
<p><img class="alignnone size-full wp-image-18734005688543" src="https://woocommerce.com/wp-content/uploads/2025/08/Cashback-rules-1.png" alt="" width="980" height="388" /></p>
<p><strong>Cashback types:<br />
</strong>You can choose from 4 available cashback types to reward your customers.</p>
<ul>
<li><strong>Product purchase:</strong> Cashback when customers purchase specific products or categories</li>
<li><strong>Wallet recharge:</strong> Cashback when customer deposit funds to their store wallet</li>
<li><strong>Cart subtotal:</strong> Cashback based on the current orders’ cart subtotal</li>
<li><strong>Last purchase subtotal:</strong> Cashback based on existing last purchase order subtotal</li>
<li><strong>Purchase history:</strong> Cashback based on the lifetime amount spent by the customer in your store</li>
</ul>
<p><strong>Reward amount:<br />
</strong>You can reward customers with either a fixed amount or a percentage. For percentage-based rewards, you can also set minimum and maximum cashback limits. The percentage is calculated based on the product price, cart total, or purchase history, depending on the selected cashback type.</p>
<p><strong>Restrict by user roles:<br />
</strong>Restrict cashback rules to specific user roles only. Reward your VIP, B2B, or general customers depending on your business needs.</p>
<p><strong>Date range:<br />
</strong>Add a date range to start and end your cashback campaigns during a specific time frame.</p>
<p><img class="alignnone size-full wp-image-18734005688075" src="https://woocommerce.com/wp-content/uploads/2025/08/Creating-new-cashback-rule-1.png" alt="" width="980" height="1079" /></p>
<h2>Cashback messages:</h2>
<p>You can display attractive cashback messages to inform customers about available reward offers. You can customize these messages from extension styling tab to match your theme color scheme. For more details on styling options, please see the extension documentations.</p>
<p><img class="alignnone size-full wp-image-18734005688064" src="https://woocommerce.com/wp-content/uploads/2025/08/Product-page-cashback.png" alt="" width="980" height="629" /></p>
<h2>Transfer wallet funds:</h2>
<p>Allow your customers to transfer their account funds to friends and family by simply entering the recipient’s email address. Funds are securely transferred using email OTP verification.</p>
<p><img class="alignnone size-full wp-image-18734005688051" src="https://woocommerce.com/wp-content/uploads/2025/08/transfer-store-wallet.png" alt="" width="980" height="476" /></p>
<h2>Manage customers’ wallets:</h2>
<p>As store admin, you can view any customer’s wallet balance, access their transaction history, and make balance adjustments as needed.</p>
<h2><img class="alignnone size-full wp-image-18734005688054" src="https://woocommerce.com/wp-content/uploads/2025/08/Customer-Wallets-List.png" alt="" width="980" height="387" /></h2>
<p><strong>Customer wallet details:</strong></p>
<p>You can view wallet details of each customer. The detail includes customer transaction history along with amount, id and more. As a store owner, you can <strong>debit or credit any customer’s</strong> wallet when needed. This feature allows you to provide store credit for refunds, transfer balance to family accounts instead of issuing coupons or gift cards.</p>
<p><img class="alignnone size-full wp-image-18734005688250" src="https://woocommerce.com/wp-content/uploads/2025/08/Wallet-detail-of-customer.png" alt="" width="980" height="752" /></p>
<h2>Transactions Log for admin:</h2>
<p>The extension maintains a detailed log of all wallet-related debit and credit transactions for both customers and store admins.</p>
<p><img class="alignnone size-full wp-image-18734005688055" src="https://woocommerce.com/wp-content/uploads/2025/08/Transaction-History.png" alt="" width="980" height="563" /></p>
<p><strong>Admin transaction detail page:</strong></p>
<p>You can view detail of each transaction along with the linked order, amount, reason and more.</p>
<p><img class="alignnone size-full wp-image-18734005688157" src="https://woocommerce.com/wp-content/uploads/2025/08/Admin-Transaction-detail-page.png" alt="" width="980" height="724" /></p>
<h2>Transaction log customer view:</h2>
<p>Customer can view the transaction log from their My Account page along with basic transaction detail like status, linked order, and more.</p>
<p><img class="alignnone size-full wp-image-18734005688184" src="https://woocommerce.com/wp-content/uploads/2025/08/Customer-Transaction-history-log.png" alt="" width="980" height="395" /></p>
<p><strong>Customer transaction detail page:</strong></p>
<p>Your customer can view transaction each transaction detail that includes transaction amount, reason, linked order and more.</p>
<p><img class="alignnone size-full wp-image-18734005688060" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-Wallet-Transaction-detail-for-customer.png" alt="" width="980" height="620" /></p>

Store Wallet and Cashback

<p>Add a digital wallet to your online store and allow customers to deposit funds. Offer cashbacks to reward your loyal customers based on products, purchase history, order amount, and more. Securely redeem the balance at checkout through OTP.</p>

Shop Defender vs Store Wallet and Cashback