Smart Email Recipients for WooCommerce gives you complete control over how your store emails are routed — ensuring the right people receive the right notifications based on what customers purchase.
By default, WooCommerce sends emails to fixed recipients. This plugin replaces that limitation with a flexible rule-based system that dynamically assigns recipients depending on products or categories in each order.
<hr />
<h3>Route Emails Based on Products</h3>
Create rules that trigger when specific products are included in an order. 
This allows you to notify the exact team members responsible for handling those products — whether it’s sales, fulfillment, or support.
<hr />
<h3>Use Product Categories for Smarter Automation</h3>
Instead of selecting products one by one, you can assign recipients based on entire categories.
This is especially useful for:
<ul>
<li>Stores with large or frequently updated catalogs</li>
<li>Teams organized by product type</li>
<li>Automating workflows without constant rule updates</li>
</ul>
<hr />
<h3>Full Control Over To, CC, and BCC</h3>
For every rule, you can define recipients across:
<ul>
<li>To – primary recipients</li>
<li>CC – additional visible recipients</li>
<li>BCC – hidden recipients</li>
</ul>
This gives you complete flexibility to structure internal and external communications exactly how you need.
<hr />
<h3>Flexible Recipient Selection</h3>
Choose how recipients are assigned:
<ul>
<li>Select individual users directly</li>
<li>Include users based on their roles (e.g., Shop Managers, Editors)</li>
<li>Add custom email addresses manually</li>
</ul>
You can also combine all these options within the same rule.
<hr />
<h3>Create Multiple Rules with Ease</h3>
Build unlimited rules to match different scenarios in your store.
Each rule can:
<ul>
<li>Target specific products or categories</li>
<li>Define its own recipients</li>
<li>Apply to selected WooCommerce emails</li>
</ul>
This allows you to create highly customized email flows for every type of order.
<hr />
<h3>Apply Rules to Specific WooCommerce Emails</h3>
Choose exactly which emails each rule should affect, such as:
<ul>
<li>New Order</li>
<li>Processing Order</li>
<li>Completed Order</li>
<li>Customer notifications</li>
</ul>
This ensures recipients only receive relevant emails — no unnecessary noise.
<hr />
<h3>Works for Bulk and Product-Level Control</h3>
<ul>
<li>Configure global rules that apply across your store</li>
<li>Add product-level recipient settings for more granular control</li>
</ul>
This combination gives you both flexibility and precision.
<hr />
<h3>Real-World Use Cases</h3>
<ul>
<li>Send order emails to different vendors based on purchased products</li>
<li>Notify warehouse teams based on product categories</li>
<li>Alert specific staff members when high-priority items are ordered</li>
<li>Automatically include managers or supervisors in CC/BCC</li>
<li>Route customer-related emails to dedicated support teams</li>
</ul>
<hr />
<h3>Why Use Smart Email Recipients?</h3>
Managing email notifications in WooCommerce can quickly become messy as your store grows. 
This plugin helps you organize and automate your email flow, reducing manual work and ensuring nothing is missed.

Smart Email Recipients

Automatically route WooCommerce emails to the right recipients based on purchased products or categories. Add dynamic To, CC, and BCC recipients using flexible rules and conditions.

<ul class="wccom-tick-list-primary">
<li>Centralized dashboard with complete customer data</li>
<li>Instant access from WooCommerce Order pages</li>
<li>Detailed subscription tracking</li>
<li>Integrated customer support information</li>
<li>Quick and easy setup—no coding necessary</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h3>Why Choose Customer Info?</h3>
✅ Save Valuable Time: Eliminate the need to navigate multiple pages—quickly access essential customer information and order histories from one central location.
<img class="aligncenter size-full wp-image-18734004998272" src="https://woocommerce.com/wp-content/uploads/2025/03/centralized-customer-Info-dashboard_10e3ec.png" alt="" width="980" height="686" /> 
✅ Make Informed Decisions: Gain insights into Customer Lifetime Value (CLV) to strategically engage and prioritize high-value customers.
<img class="aligncenter size-full wp-image-18734004998277" src="https://woocommerce.com/wp-content/uploads/2025/03/Quick-Access-from-WooCommerce-orders_e8f820.png" alt="" width="980" height="673" /> 
✅ Optimize Subscription Management: Efficiently manage active subscriptions, renewal dates, and auto-renew statuses, ensuring smooth recurring revenue streams.
<img class="aligncenter size-full wp-image-18734004998279" src="https://woocommerce.com/wp-content/uploads/2025/03/WooCommerce-Subscriptions-Compatibility_853db9.png" alt="" width="980" height="642" /> 
✅ Streamline Customer Support: Access integrated customer support interactions via HelpScout and Intercom directly from your dashboard, providing quicker and more accurate responses.
<img class="aligncenter size-full wp-image-18734004998284" src="https://woocommerce.com/wp-content/uploads/2025/03/HelpScout-Intercom-Integration-2.png" alt="" width="980" height="686" />
<h3>Compatibility & Integrations:</h3>
🔹 Fully compatible with WooCommerce Subscriptions, WooCommerce API Manager, HelpScout, and Intercom. 
 🔹 Actively expanding integrations—suggest your preferred plugins on our<a href="https://zorem.canny.io/customer-info"> Feature Request Board</a>.

Customer Info

Introducing Customer Info, a robust and intuitive WooCommerce plugin designed to simplify customer management. Store owners can effortlessly access detailed customer data, orders, subscription statuses, and support interactions—all centralized in a single, user-friendly dashboard.

Smart Email Recipients vs Customer Info