<p><span style="font-weight: 400">The world we live in today believes in real-time and instant updates on the interactions customers have with any online store. The WooCommerce SMS alert notifications plugin is one of the strings to which online stores can hold onto for prompt alerts. This WooCommerce plugin caters to the informational needs of both store administrators and customers.</span></p>
<p><span style="font-weight: 400">For store admins, the store activity alerts received are related to customer registrations, new order requests, and stock alerts. On the other side, your customers get SMS alerts for order statuses and back-in-stock items.  </span></p>
<p><span style="font-weight: 400">This WooCommerce SMS alert notifications plugin can help you cut down the communication gap between the store admins and customers in order placement and processing. You can also build trust in your customers by providing them with timely updates they crave. </span></p>
<h3>Features List:</h3>
<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><span style="font-weight: 400">Instant SMS alerts for admins</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Updates on order status for customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Back-in-stock button for customers to sign up for stock alerts</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Set SMS alerts for customers based on order status</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Multiple SMS delivery service providers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Personalized alerts with SMS text customization</span></li>
</ul>
<h3><b>Configure Store Admin’s Number</b></h3>
<p><span style="font-weight: 400">For smooth and swift store management practices, admins can configure their phone numbers to receive timely SMS alerts. The SMS notifications received by the admins will be related to new registrations, incoming orders, and out-of-stock alerts. </span></p>
<p><img class="aligncenter wp-image-18734004996948 size-full" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-from-2025-03-05-08-28-20.png" alt="Configure Store Admin’s Number" width="807" height="137" /></p>
<h3><b>SMS Alert Variations for Store Admin</b></h3>
<p><span style="font-weight: 400">With the WooCommerce SMS alert notification plugin, the store administration can receive varying notifications on their configured numbers. For better customer management, the store admin receives SMS alerts for new customer registrations. These notifications also include the incoming orders so that the admin is swift in processing and fulfilling the order. The admins also receive alerts on low stock for guaranteed product management and availability for the customers.  </span> <img class="aligncenter wp-image-18734004996950 size-full" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-from-2025-03-05-08-29-03.png" alt="SMS Alert Variations for Store Admin" width="819" height="270" /></p>
<h3><b>Real-time SMS Alerts for Customers</b></h3>
<p><span style="font-weight: 400">Sending real-time and instant alerts to customers about their order status is crucial to helping them track their orders. These alerts keep your customers engaged throughout their buying journey, thus leading to satisfied customers. The SMS alert plugin for WooCommerce also lets you set a “Back-in-stock” button so that the customer can sign up for notifications for products that are currently out of stock. </span></p>
<p><img class="aligncenter wp-image-18734004996951 size-full" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-from-2025-03-05-08-30-04.png" alt="Real-time SMS Alerts for Customers" width="1112" height="333" /></p>
<h3><b>Customize Order Status Alerts</b></h3>
<p><span style="font-weight: 400">To avoid unnecessary and unwanted order status updates and alerts for the customers, you can choose a specific order status for which you want to generate alerts. You will see all the order statuses in a table from where you can choose the statues for which you want to trigger the alert for the customers. For example, you can disable SMS for orders with the “Pending” and “Failed” statuses and enable it only for those with the “Processing” and “Shipped” statuses.</span></p>
<p><img class="aligncenter wp-image-18734004996953 size-full" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-from-2025-03-05-08-31-17.png" alt="Customize Order Status Alerts" width="873" height="301" /></p>
<h3><b>Choose the SMS Delivery Service</b></h3>
<p><span style="font-weight: 400">Keeping your ease and comfort in mind, this plugin helps you choose from a list of SMS delivery options. You can choose from these SMS delivery services: Twilio, Vonage, ClickSend, and BulkGate. Go with the SMS provider service that sits well with your business needs and comfort. </span></p>
<p><img class="aligncenter wp-image-18734004996954 size-full" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-from-2025-03-05-08-32-27.png" alt="Choose the SMS Delivery Service" width="765" height="306" /></p>
<h3><b>Personalized Alerts With Customizable SMS Text</b></h3>
<p><span style="font-weight: 400">To inject a sense of personalization and offer a better customer experience, personalize the alerts for the customers. With the use of dynamic placeholders, you can customize these alerts for a much clearer message conveyance for your customers and the admins, of course.</span></p>
<p><img class="aligncenter wp-image-18734004996956 size-full" src="https://woocommerce.com/wp-content/uploads/2025/03/Screenshot-from-2025-03-05-08-33-39.png" alt="" width="927" height="486" /></p>

SMS Alert Notifications

<p><span style="font-weight: 400">Get real-time SMS alerts and updates with the SMS alert notification plugin for WooCommerce store admins and customers. </span></p>

<h2>Shop As A Customer and Create Orders For Offline Users</h2>
<p><span style="font-weight: 400">WooCommerce shop as a customer plugin allows admin to use their online store as a customer to create orders on behalf of registered or new customers. Shop as Customer allows you to access the front end of your store as a customer and manage orders that are received by phone or email.</span></p>
<p><span style="font-weight: 400">With just one click, you can switch between the customer and the administrator. This plugin has a user-friendly interface and placing orders on behalf of your customers is now easier which leads to increased store conversion.</span></p>
<h3><strong>Features</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Create orders on behalf of customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Shop as a guest customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch to any user role</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View Customer Logins History in Log</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by name or email</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Record orders you take on the phone, email, etc.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Use the store as a customer</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Switch between user and admin mode easily</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to use offline payment method for order</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Search customers by address, company name, and phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Send invoices to customers from the thankyou page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow specific user roles to log in as a customer</span></li>
<li>Compatible with <strong><a href="https://woocommerce.com/products/user-roles-editor-for-woocommerce/" target="_blank" rel="noopener">User Role Editor</a></strong></li>
</ul>
<div class="woo-sc-box normal">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><strong>Shop as any customer</strong></h3>
<p><span style="font-weight: 400">WooCommerce shop as a customer allows the admin to </span><span style="font-weight: 400">easily switch to any customer and create an order for them.</span><span style="font-weight: 400"> It displays a list of all your customers and other user roles.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/shop-as-a-customer-allows-the-admin-to-easily-switch-to-any-customer-and-create-an-order-for-them.png" alt="shop as a customer allows the admin to easily switch to any customer and create an order for them" width="1148" height="440" /></p>
<h3>Shop as a guest customer</h3>
<p><span style="font-weight: 400">This plugin enables you to switch to a guest user to shop as a guest customer on your online store.</span></p>
<p><img class="aligncenter wp-image-8477011 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/guest-1.png" alt="WooCommerce shop as a customer - Shop as guest customer" width="663" height="266" /></p>
<h3>View Customer Logins History in Log</h3>
<p><strong><span style="font-weight: 400">WooCommerce login as a customer can record the history of customers’ accessed accounts. You can easily view and export these records, as well as contact customers through WhatsApp. This plugin is also compatible with </span><a href="https://woocommerce.com/products/order-on-whatsapp-for-woocommerce/" target="_blank" rel="noopener">Order on Whatsapp</a></strong>.</p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/View-Customer-Logins-History-in-Log.png" alt="WooCommerce shop as a customer - Login history log" width="1148" height="440" /></p>
<h3>Search Customers by name or email</h3>
<p><span style="font-weight: 400">Admin can easily find any customers by searching them by name or email with WooCommerce shop as a customer.</span></p>
<p><img class="size-medium wp-image-18734005905577 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-name-or-email-3.png?w=896" alt="Search Customers by name or email" width="896" height="236" /></p>
<h3>View customer orders and profiles</h3>
<p><span style="font-weight: 400">WooCommerce Login as a customer enables the store admin to select any customer from the list to see their profile and orders and can switch to the specific customer.</span></p>
<p><img class="size-medium wp-image-18734005905586 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/View-customer-orders-and-profiles-1.png?w=896" alt="View customer orders and profiles" width="896" height="181" /></p>
<h3>Switching back to Admin</h3>
<p><span style="font-weight: 400">Shop as a client allows the admin to change its status easily by clicking on the ‘Switch Back’ button in the bar.</span></p>
<p><img class="aligncenter wp-image-5501657 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/3-1.png" alt="Shop as a Customer - Switching back to Admin" width="750" height="274" /></p>
<h3><b>Search Customers by their Information</b></h3>
<p><span style="font-weight: 400">Easily search any customers based on their company name, address, and phone number. This way you can easily search a customer based on their information and start shopping as a customer.</span></p>
<p><img class="aligncenter wp-image-8541366 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Search-Customers-by-their-Information-1.png?w=896" alt="Search Customers by their Information" width="1148" height="440" /></p>
<p><b>Send Order Invoices to Customers</b></p>
<p><span style="font-weight: 400">Keep customers informed when you log in and shop as a customer. Send the order invoice to the customer from the thankyou page so they have all the details of the order placed by you.</span></p>
<p><img class="size-medium wp-image-18734005905688 aligncenter" src="https://woocommerce.com/wp-content/uploads/2020/03/image-12-1.jpeg?w=751" alt="" width="751" height="736" /></p>
<h3>Offline payment method option</h3>
<p><span style="font-weight: 400">Admin can use the offline payment method when they are ordering the products on behalf of customers.</span></p>
<p><img class="aligncenter wp-image-6805307 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/2020-11-11_11-54-54.png" alt="shop as a customer - Offline payments" width="834" height="500" /></p>
<h3>Allow specific user roles to log in as a customer</h3>
<p><span style="font-weight: 400">You can also empower specific users by giving them roles so that they can also log in and shop on behalf of your valuable customers.</span></p>
<p><img class="aligncenter wp-image-8541353 size-full" src="https://woocommerce.com/wp-content/uploads/2020/03/Allow-specific-user-roles-to-login-as-customer.png" alt="WooCommerce shop as client - Allow specific user roles to log in as a customer" width="857" height="539" /></p>
<p> </p>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
</ul>
<h3>Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
</ul>

Shop as a Customer

<p><span style="font-weight: 400">Shop as a Customer to Create Orders for Offline Users. Switch Between Admin and Customer View in a Few Clicks!</span></p>

SMS Alert Notifications vs Shop as a Customer