<ul class="wccom-tick-list-primary">
<li><strong>Works with Your Favorite SMS API Providers</strong></li>
<li><strong>Customer Phone Number Validation</strong></li>
<li><strong>Opt-in customers to receive SMS</strong></li>
<li><strong>Opt-in Post Checkout</strong></li>
<li><strong>Order Status SMS Updates</strong></li>
<li><strong>Admin SMS Notifications</strong></li>
<li><strong>Send SMS from Admin</strong></li>
<li><strong>Shipping & Delivery SMS Notifications</strong></li>
<li><strong>Personalize Your SMS Messages</strong></li>
<li><strong>Do Not Disturb Your Customers with Late Night SMS Notifications</strong></li>
<li><strong>WooCommerce Booking Compatibility</strong></li>
<li><strong>Store Pickup SMS Updates</strong></li>
<li><strong>SMS History & Logs</strong></li>
</ul>
<hr class="wccom-product-heading__hr" />
<p>SMS Customer Notifications for WooCommerce connect your store with SMS API service providers and sends your customers automated SMS updates about order, subscription, appointment, shipping & delivery and more.</p>
<h3>Works with Your Favorite SMS API Providers</h3>
<p>SMS Customer Notifications for WooCommerce works with WhatsApp Business, Twilio( SMS / WhatsApp ), ClickSend, Nexmo and other leading SMS API service providers. Easily connect with your SMS provider API, set the sender infomation when sending SMS messages and start sending SMS messages from your WooCommerce store.</p>
<p><img class="aligncenter wp-image-18734004235872" src="https://woocommerce.com/wp-content/uploads/2021/12/Works-with-Your-Favorite-SMS-API-Providers.png" alt="" width="600" height="714" /></p>
<h3>Customer Phone Number Validation</h3>
<p>Validate the customer’s phone number during checkout before they can complete the payment (only available for Vonage and Twilio)</p>
<p><img class="aligncenter wp-image-18734004235874" src="https://woocommerce.com/wp-content/uploads/2021/12/Customer-Phone-Number-Validation-1.png" alt="" width="601" height="393" /></p>
<h3>Opt-in customers to receive SMS</h3>
<p>You can select to send SMS updates only to customers who opt-in to receive SMS, or you can send SMS updates to all your customers.</p>
<p><img class="aligncenter wp-image-18734004235879" src="https://woocommerce.com/wp-content/uploads/2021/12/Opt-in-customers-to-receive-SMS-1.png" alt="" width="600" height="392" /></p>
<h3>Opt-in Post Checkout</h3>
<p>Allow customers that did not opt-in during checkout to change their mind and to opt-in for SMS notifications from the order received page (thank you) and from the view order page.</p>
<p><img class="aligncenter wp-image-18734004235881" src="https://woocommerce.com/wp-content/uploads/2021/12/Opt-in-Post-Checkout.png" alt="" width="599" height="466" /></p>
<h3>Order Status SMS Updates</h3>
<p>Automatically trigger SMS notification when the WooCommerce core order status updates or when the order status updates to any Custom Order Status that you enabled in your store.</p>
<p><img class="aligncenter wp-image-18734004235882" src="https://woocommerce.com/wp-content/uploads/2021/12/Order-Status-SMS-Updates.png" alt="" width="600" height="551" /></p>
<h3>Admin SMS Notifications</h3>
<p>You can automatically trigger SMS messages on order status change, shipment status update, and more…</p>
<p><img class="aligncenter wp-image-18734004235883" src="https://woocommerce.com/wp-content/uploads/2021/12/Admin-SMS-Notifications.png" alt="" width="600" height="599" /></p>
<h3>Send SMS from Admin</h3>
<p>Manually send SMS notifications to your customers from the WooCommerce order admin.</p>
<p><img class="aligncenter wp-image-18734004235885" src="https://woocommerce.com/wp-content/uploads/2021/12/Send-SMS-from-Admin.png" alt="" width="599" height="383" /></p>
<h3>Shipping & Delivery SMS Notifications</h3>
<p>Send SMS notifications for TrackShip shipment status & delivery updates</p>
<p><img class="aligncenter wp-image-18734004235887" src="https://woocommerce.com/wp-content/uploads/2021/12/Shipping-Delivery-SMS-Notifications.png" alt="" width="599" height="432" /></p>
<h3>Personalize Your SMS Messages</h3>
<p>You can customize the SMS message content, we also added a few useful variables that you can use</p>
<p><img class="aligncenter wp-image-18734004235893" src="https://woocommerce.com/wp-content/uploads/2021/12/Personalize-Your-SMS-Messages.png" alt="" width="600" height="475" /></p>
<h3>Do Not Disturb Your Customers with Late Night SMS Notifications.</h3>
<p>Limit the time range that the SMS messages can be sent out from your store, you can set a time frame that your store will send out SMS messages to your customers, all off-hours messages will be sent in the next time slot.</p>
<p><img class="aligncenter wp-image-18734004235896" src="https://woocommerce.com/wp-content/uploads/2021/12/Do-Not-Disturb-Your-Customers-with-Late-Night-SMS-Notifications-1.png" alt="" width="600" height="408" /></p>
<h3>WooCommerce Booking Compatibility</h3>
<p>Using the WooCommerce Booking extension? Remind clients about their appointments with SMS notification when a booking reservation is made, confirmed, and before the booking date, you can also send personal reminders right from your store’s admin.</p>
<p><img class="aligncenter wp-image-18734004235897" src="https://woocommerce.com/wp-content/uploads/2021/12/WooCommerce-Booking-Compatibility.png" alt="" width="600" height="444" /></p>
<h3>Store Pickup SMS Updates</h3>
<p>Send your customers SMS notification when their order is ready for pickup, send SMS reminders for local pickup appointments.</p>
<p><img class="aligncenter wp-image-18734004235898" src="https://woocommerce.com/wp-content/uploads/2021/12/Store-Pickup-SMS-Updates.png" alt="" width="600" height="436" /></p>
<h3>SMS History & Logs</h3>
<p>The sent history and details will display for each order on the order notes section and in the WooCommerce logs.</p>
<p><img class="aligncenter wp-image-18734004235899" src="https://woocommerce.com/wp-content/uploads/2021/12/SMS-History-Logs.png" alt="" width="600" height="431" /></p>

SMS Customer Notifications

<p>Send order updates to your customers via SMS notifications with SMS Customer Notifications for WooCommerce.</p>

<ul class="wccom-tick-list-primary">
<li><strong>Signup Verification</strong></li>
<li><strong>Checkout Verification</strong></li>
<li><strong>Login Authentication</strong></li>
<li><strong>Customizable Verification Experience</strong></li>
</ul>
<hr class="wccom-product-heading__hr" />
<h3>Signup Verification</h3>
<p>When a user registers on your WooCommerce store, they must verify their email before their account is created. As soon as they complete the signup form, an automated verification email with a unique OTP (One-Time Password) is sent to their inbox. A verification popup appears on the registration page, prompting users to enter the OTP. If they do not verify their email, their account remains uncreated, ensuring that only valid customers can register. Users can request a new OTP if needed, and the verification process remains seamless and secure. This feature helps prevent fake registrations, spam accounts, and unauthorized signups, improving your store’s security and data accuracy.</p>
<p><img class="aligncenter size-full wp-image-18734004926401" src="https://woocommerce.com/wp-content/uploads/2021/06/signup-verification.png" alt="" width="527" height="489" /></p>
<h3>Checkout Verification</h3>
<p>For guest users who want to make a purchase, email verification is required before completing the checkout process. This ensures that only genuine users can place orders, reducing fraudulent and spam purchases. When a guest user enters their email on the cart or checkout page, a verification email with an OTP (One-Time Password) is sent to their inbox. They must enter the OTP to proceed with the order.</p>
<p>Additionally, there is an option to <strong>require checkout verification only for free orders</strong>, ensuring that users claiming free products verify their email before completing the order.</p>
<p><img class="aligncenter size-full wp-image-18734004926411" src="https://woocommerce.com/wp-content/uploads/2021/06/checkout-verification.png" alt="" width="534" height="506" /></p>
<h3>Login Authentication</h3>
<p>Enhance the security of your WooCommerce store with Login Authentication, ensuring that only verified users can access their accounts. This feature provides two levels of authentication to protect user accounts from unauthorized access.</p>
<p>The first option sends an email notification whenever a user logs in, informing them of the login activity, including details such as the device and location. This helps users stay informed and take action if any suspicious activity is detected.</p>
<p>The second option adds an extra layer of security by requiring email verification when a user logs in from a different browser, a new device, or after a certain period of inactivity. In this case, an OTP (One-Time Password) is sent to the registered email, and the user must enter it to complete the login process. Without verifying the OTP, they will not be able to access their account, ensuring protection against unauthorized logins.</p>
<p><img class="aligncenter size-full wp-image-18734004926416" src="https://woocommerce.com/wp-content/uploads/2021/06/login-authentication.png" alt="" width="636" height="489" /></p>
<h3>Customizable Verification Experience</h3>
<p>Enhance the user experience with a fully customizable verification popup and email design. Store admins can personalize the verification popup’s layout, colors, text, and styling to match their brand identity, ensuring a seamless and professional look.</p>
<p>Additionally, the verification email content can be customized to include personalized messages, branding elements, and clear instructions for users to complete their email verification. These customization options help create a cohesive and branded experience while improving user engagement and trust.</p>
<p><img class="aligncenter size-full wp-image-18734004926417" src="https://woocommerce.com/wp-content/uploads/2021/06/customizable-verification-experience.png" alt="" width="641" height="381" /></p>

Customer Email Verification

<p>The Customer Email Verification will verify your customers’ email addresses during registration and checkout to reduce registration and spam orders.</p>

SMS Customer Notifications vs Customer Email Verification