<ul class="wccom-tick-list-primary">
<li><strong>Works with Your Favorite SMS API Providers</strong></li>
<li><strong>Customer Phone Number Validation</strong></li>
<li><strong>Opt-in customers to receive SMS</strong></li>
<li><strong>Opt-in Post Checkout</strong></li>
<li><strong>Order Status SMS Updates</strong></li>
<li><strong>Admin SMS Notifications</strong></li>
<li><strong>Send SMS from Admin</strong></li>
<li><strong>Shipping & Delivery SMS Notifications</strong></li>
<li><strong>Personalize Your SMS Messages</strong></li>
<li><strong>Do Not Disturb Your Customers with Late Night SMS Notifications</strong></li>
<li><strong>WooCommerce Booking Compatibility</strong></li>
<li><strong>Store Pickup SMS Updates</strong></li>
<li><strong>SMS History & Logs</strong></li>
</ul>
<hr class="wccom-product-heading__hr" />
<p>SMS Customer Notifications for WooCommerce connect your store with SMS API service providers and sends your customers automated SMS updates about order, subscription, appointment, shipping & delivery and more.</p>
<h3>Works with Your Favorite SMS API Providers</h3>
<p>SMS Customer Notifications for WooCommerce works with WhatsApp Business, Twilio( SMS / WhatsApp ), ClickSend, Nexmo and other leading SMS API service providers. Easily connect with your SMS provider API, set the sender infomation when sending SMS messages and start sending SMS messages from your WooCommerce store.</p>
<p><img class="aligncenter wp-image-18734004235872" src="https://woocommerce.com/wp-content/uploads/2021/12/Works-with-Your-Favorite-SMS-API-Providers.png" alt="" width="600" height="714" /></p>
<h3>Customer Phone Number Validation</h3>
<p>Validate the customer’s phone number during checkout before they can complete the payment (only available for Vonage and Twilio)</p>
<p><img class="aligncenter wp-image-18734004235874" src="https://woocommerce.com/wp-content/uploads/2021/12/Customer-Phone-Number-Validation-1.png" alt="" width="601" height="393" /></p>
<h3>Opt-in customers to receive SMS</h3>
<p>You can select to send SMS updates only to customers who opt-in to receive SMS, or you can send SMS updates to all your customers.</p>
<p><img class="aligncenter wp-image-18734004235879" src="https://woocommerce.com/wp-content/uploads/2021/12/Opt-in-customers-to-receive-SMS-1.png" alt="" width="600" height="392" /></p>
<h3>Opt-in Post Checkout</h3>
<p>Allow customers that did not opt-in during checkout to change their mind and to opt-in for SMS notifications from the order received page (thank you) and from the view order page.</p>
<p><img class="aligncenter wp-image-18734004235881" src="https://woocommerce.com/wp-content/uploads/2021/12/Opt-in-Post-Checkout.png" alt="" width="599" height="466" /></p>
<h3>Order Status SMS Updates</h3>
<p>Automatically trigger SMS notification when the WooCommerce core order status updates or when the order status updates to any Custom Order Status that you enabled in your store.</p>
<p><img class="aligncenter wp-image-18734004235882" src="https://woocommerce.com/wp-content/uploads/2021/12/Order-Status-SMS-Updates.png" alt="" width="600" height="551" /></p>
<h3>Admin SMS Notifications</h3>
<p>You can automatically trigger SMS messages on order status change, shipment status update, and more…</p>
<p><img class="aligncenter wp-image-18734004235883" src="https://woocommerce.com/wp-content/uploads/2021/12/Admin-SMS-Notifications.png" alt="" width="600" height="599" /></p>
<h3>Send SMS from Admin</h3>
<p>Manually send SMS notifications to your customers from the WooCommerce order admin.</p>
<p><img class="aligncenter wp-image-18734004235885" src="https://woocommerce.com/wp-content/uploads/2021/12/Send-SMS-from-Admin.png" alt="" width="599" height="383" /></p>
<h3>Shipping & Delivery SMS Notifications</h3>
<p>Send SMS notifications for TrackShip shipment status & delivery updates</p>
<p><img class="aligncenter wp-image-18734004235887" src="https://woocommerce.com/wp-content/uploads/2021/12/Shipping-Delivery-SMS-Notifications.png" alt="" width="599" height="432" /></p>
<h3>Personalize Your SMS Messages</h3>
<p>You can customize the SMS message content, we also added a few useful variables that you can use</p>
<p><img class="aligncenter wp-image-18734004235893" src="https://woocommerce.com/wp-content/uploads/2021/12/Personalize-Your-SMS-Messages.png" alt="" width="600" height="475" /></p>
<h3>Do Not Disturb Your Customers with Late Night SMS Notifications.</h3>
<p>Limit the time range that the SMS messages can be sent out from your store, you can set a time frame that your store will send out SMS messages to your customers, all off-hours messages will be sent in the next time slot.</p>
<p><img class="aligncenter wp-image-18734004235896" src="https://woocommerce.com/wp-content/uploads/2021/12/Do-Not-Disturb-Your-Customers-with-Late-Night-SMS-Notifications-1.png" alt="" width="600" height="408" /></p>
<h3>WooCommerce Booking Compatibility</h3>
<p>Using the WooCommerce Booking extension? Remind clients about their appointments with SMS notification when a booking reservation is made, confirmed, and before the booking date, you can also send personal reminders right from your store’s admin.</p>
<p><img class="aligncenter wp-image-18734004235897" src="https://woocommerce.com/wp-content/uploads/2021/12/WooCommerce-Booking-Compatibility.png" alt="" width="600" height="444" /></p>
<h3>Store Pickup SMS Updates</h3>
<p>Send your customers SMS notification when their order is ready for pickup, send SMS reminders for local pickup appointments.</p>
<p><img class="aligncenter wp-image-18734004235898" src="https://woocommerce.com/wp-content/uploads/2021/12/Store-Pickup-SMS-Updates.png" alt="" width="600" height="436" /></p>
<h3>SMS History & Logs</h3>
<p>The sent history and details will display for each order on the order notes section and in the WooCommerce logs.</p>
<p><img class="aligncenter wp-image-18734004235899" src="https://woocommerce.com/wp-content/uploads/2021/12/SMS-History-Logs.png" alt="" width="600" height="431" /></p>

SMS Customer Notifications

<p>Send order updates to your customers via SMS notifications with SMS Customer Notifications for WooCommerce.</p>

<div class="woo-sc-box info">This extension requires a LiveChat subscription. <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">Sign up for a free 14-day trial</a>.</div>
<h2>What is LiveChat?</h2>
<p>LiveChat is a customer support tool that enables businesses to engage with their customers, <strong>increase sales</strong> and satisfaction through multiple channels like your store, WhatsApp, Instagram, and Messenger.</p>
<p>The way it works is simple: you integrate a live chat feature on your website, and then wait for your visitors to initiate a conversation or, if you prefer, invite them to chat. This will result in happier customers, resolved issues, and increased sales for you.</p>
<p><img class="alignnone wp-image-18734003308261 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-1.png?w=980" alt="Live chat for WooCommerce" width="980" height="745" /></p>
<p><strong>Engage your customers while they browse your store with coupons, deals, and announcements</strong> using the automated chat invitations feature. Improve the look of your store with a modern chat interface, customizable chat buttons, and attractive designs. With LiveChat, you can connect with your customers asynchronously, even after business hours. This means you can maintain communication without needing to be available 24/7.</p>
<p><img class="alignnone wp-image-18734003308269 size-large" src="https://woocommerce.com/wp-content/uploads/2015/11/grafika-listing-2.png?w=980" alt="Live Chat for WooCommerce store" width="980" height="745" /></p>
<p>When chatting with a customer, you can see their <strong>previous order details</strong>, <strong>shipping address</strong>, <strong>total amount</strong>, <strong>product information</strong>, and <strong>quantity of products</strong> right next to your conversation. This helps you quickly understand the customer’s situation and suggest complementary products or provide assistance more efficiently.</p>
<p><strong>Installation </strong></p>
<ul>
<li>Download, activate, and <a href="https://www.livechatinc.com/kb/woocommerce-integration-tutorial/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">install this extension</a>.
<li>Create a <a href="https://accounts.livechatinc.com/signup/credentials/?a=woocommerce&utm_source=woocommerce.com&utm_medium=referral&utm_campaign=woocommerce_listing" target="_blank" rel="noopener">LiveChat account</a> or log into an existing account.</li>
</ul>
<p>Give suggestions, guide your customers through the purchasing process, and grow sales with LiveChat.</p>

LiveChat for WooCommerce

<p>Increase average order value and overall sales through live chat support.</p>

SMS Customer Notifications vs LiveChat for WooCommerce