<ul class="wccom-tick-list-primary">
<li>Works with Your Favorite SMS API Providers</li>
<li>Customer Phone Number Validation</li>
<li>Opt-in customers to receive SMS</li>
<li>Opt-in Post Checkout</li>
<li>Order Status SMS Updates</li>
<li>Admin SMS Notifications</li>
<li>Send SMS from Admin</li>
<li>Shipping & Delivery SMS Notifications</li>
<li>Personalize Your SMS Messages</li>
<li>Do Not Disturb Your Customers with Late Night SMS Notifications</li>
<li>WooCommerce Booking Compatibility</li>
<li>Store Pickup SMS Updates</li>
<li>SMS History & Logs</li>
</ul>
<hr class="wccom-product-heading__hr" />
SMS Customer Notifications for WooCommerce connect your store with SMS API service providers and sends your customers automated SMS updates about order, subscription, appointment, shipping & delivery and more.
<h3>Works with Your Favorite SMS API Providers</h3>
SMS Customer Notifications for WooCommerce works with WhatsApp Business, Twilio( SMS / WhatsApp ), ClickSend, Nexmo and other leading SMS API service providers. Easily connect with your SMS provider API, set the sender infomation when sending SMS messages and start sending SMS messages from your WooCommerce store.
<img class="aligncenter wp-image-18734004235872" src="https://woocommerce.com/wp-content/uploads/2021/12/Works-with-Your-Favorite-SMS-API-Providers.png" alt="" width="600" height="714" />
<h3>Customer Phone Number Validation</h3>
Validate the customer’s phone number during checkout before they can complete the payment (only available for Vonage and Twilio)
<img class="aligncenter wp-image-18734004235874" src="https://woocommerce.com/wp-content/uploads/2021/12/Customer-Phone-Number-Validation-1.png" alt="" width="601" height="393" />
<h3>Opt-in customers to receive SMS</h3>
You can select to send SMS updates only to customers who opt-in to receive SMS, or you can send SMS updates to all your customers.
<img class="aligncenter wp-image-18734004235879" src="https://woocommerce.com/wp-content/uploads/2021/12/Opt-in-customers-to-receive-SMS-1.png" alt="" width="600" height="392" />
<h3>Opt-in Post Checkout</h3>
Allow customers that did not opt-in during checkout to change their mind and to opt-in for SMS notifications from the order received page (thank you) and from the view order page.
<img class="aligncenter wp-image-18734004235881" src="https://woocommerce.com/wp-content/uploads/2021/12/Opt-in-Post-Checkout.png" alt="" width="599" height="466" />
<h3>Order Status SMS Updates</h3>
Automatically trigger SMS notification when the WooCommerce core order status updates or when the order status updates to any Custom Order Status that you enabled in your store.
<img class="aligncenter wp-image-18734004235882" src="https://woocommerce.com/wp-content/uploads/2021/12/Order-Status-SMS-Updates.png" alt="" width="600" height="551" />
<h3>Admin SMS Notifications</h3>
You can automatically trigger SMS messages on order status change, shipment status update, and more…
<img class="aligncenter wp-image-18734004235883" src="https://woocommerce.com/wp-content/uploads/2021/12/Admin-SMS-Notifications.png" alt="" width="600" height="599" />
<h3>Send SMS from Admin</h3>
Manually send SMS notifications to your customers from the WooCommerce order admin.
<img class="aligncenter wp-image-18734004235885" src="https://woocommerce.com/wp-content/uploads/2021/12/Send-SMS-from-Admin.png" alt="" width="599" height="383" />
<h3>Shipping & Delivery SMS Notifications</h3>
Send SMS notifications for TrackShip shipment status & delivery updates
<img class="aligncenter wp-image-18734004235887" src="https://woocommerce.com/wp-content/uploads/2021/12/Shipping-Delivery-SMS-Notifications.png" alt="" width="599" height="432" />
<h3>Personalize Your SMS Messages</h3>
You can customize the SMS message content, we also added a few useful variables that you can use
<img class="aligncenter wp-image-18734004235893" src="https://woocommerce.com/wp-content/uploads/2021/12/Personalize-Your-SMS-Messages.png" alt="" width="600" height="475" />
<h3>Do Not Disturb Your Customers with Late Night SMS Notifications.</h3>
Limit the time range that the SMS messages can be sent out from your store, you can set a time frame that your store will send out SMS messages to your customers, all off-hours messages will be sent in the next time slot.
<img class="aligncenter wp-image-18734004235896" src="https://woocommerce.com/wp-content/uploads/2021/12/Do-Not-Disturb-Your-Customers-with-Late-Night-SMS-Notifications-1.png" alt="" width="600" height="408" />
<h3>WooCommerce Booking Compatibility</h3>
Using the WooCommerce Booking extension? Remind clients about their appointments with SMS notification when a booking reservation is made, confirmed, and before the booking date, you can also send personal reminders right from your store’s admin.
<img class="aligncenter wp-image-18734004235897" src="https://woocommerce.com/wp-content/uploads/2021/12/WooCommerce-Booking-Compatibility.png" alt="" width="600" height="444" />
<h3>Store Pickup SMS Updates</h3>
Send your customers SMS notification when their order is ready for pickup, send SMS reminders for local pickup appointments.
<img class="aligncenter wp-image-18734004235898" src="https://woocommerce.com/wp-content/uploads/2021/12/Store-Pickup-SMS-Updates.png" alt="" width="600" height="436" />
<h3>SMS History & Logs</h3>
The sent history and details will display for each order on the order notes section and in the WooCommerce logs.
<img class="aligncenter wp-image-18734004235899" src="https://woocommerce.com/wp-content/uploads/2021/12/SMS-History-Logs.png" alt="" width="600" height="431" />

SMS Customer Notifications

Send order updates to your customers via SMS notifications with SMS Customer Notifications for WooCommerce.

<h1>Chat With Your Shopping Customers Via Order Messanger</h1>
Shop customers don’t have a convenient way to contact a shop’s admin regarding their orders. They can send emails, but tracking and managing are not accessible.
The Order Messenger for WooCommerce plugin provides the most comfortable communication channel for customers and a business – a chat room.
 Customers can ask questions. Admins can provide additional information regarding orders.
Admins can use the chat to send documents like manuals, additional software, and electronic warranty cards. Attachments can be sent automatically based on use cases like the purchase of an item.
Improve your customers’ experience – communicate at any point in the purchasing process.
<h2>Features</h2>
<ul>
<li style="font-weight: 400">Automatic chatrooms between customers and shop managers for each order.</li>
<li>Email notifications.</li>
<li>Schedule message sending.</li>
<li style="font-weight: 400">Automated system messages to inform users about order status changes and other service information.</li>
<li style="font-weight: 400">Share files between customers and admins.</li>
<li style="font-weight: 400">Images preview in chatrooms.</li>
<li style="font-weight: 400">See whether customers read messages or not.</li>
<li style="font-weight: 400">Automatically send messages related to products when customers make purchases.</li>
<li style="font-weight: 400">Allow instant access to a chatroom from an orders list.</li>
</ul>
Various settings make Order Messenger for WooCommerce a great fit for many WooCommerce users.
<ul>
<li style="font-weight: 400"> Customize the color theme for the chatroom.</li>
<li style="font-weight: 400"> Control service messages; enable or disable order statuses and order-notes messages.</li>
<li style="font-weight: 400"> Allow or deny customers the ability to attach files with their messages and specify the allowed file types and maximum file sizes.</li>
<li style="font-weight: 400">Customize your message signature.</li>
</ul>
<h2>How it looks to customers</h2>
Customers will find a new tab with all their active conversations in the “My Account” area. Badges will alert customers to new messages. 
<img class="alignnone size-full wp-image-7573524" src="https://woocommerce.com/wp-content/uploads/2021/02/My-account-messages-resized-2.png" alt="WooCommerce conversations" width="980" height="559" />
This is the main page where a customer can communicate with a shop administrator. The chat page contains a list of the most recent messages and will load more when customers scroll to the top.
<img class="alignnone size-full wp-image-7573520" src="https://woocommerce.com/wp-content/uploads/2021/02/Messenger-Sea-theme-resized-1.png" alt="" width="980" height="581" />
Every communication is saved, so tracking the orders’ progress is easy.
<h2>How it works for the admin</h2>
A new “Messenger” column will open a chat about an order in a modal box. You can promptly respond to the client’s messages.
<img class="alignnone size-full wp-image-7573517" src="https://woocommerce.com/wp-content/uploads/2021/02/Webp.net-gifmaker-2.gif" alt="" width="980" height="559" />
Purchase message setup:
<img class="alignnone size-full wp-image-7573526" src="https://woocommerce.com/wp-content/uploads/2021/02/Product-purchasing-message-resized-1.png" alt="" width="980" height="559" />
The shop owner’s side makes sharing important information with their customers and collecting feedback easy.
If the admin or their customers stop responding in the chatroom, the Order Messenger for WooCommerce plugin can notify both by email notifications so they don’t miss any vital information.
Order Messenger for WooCommerce fits excellently in almost every shop. There are no limitations with using other external plugins or any additional services required.
<h2>API and hooks</h2>
The plugin ships with the API, making integrating it with a mobile app easy. There are a lot of hooks that make almost every customization possible. Clean code makes customization even more straightforward.
Provide a simple and clean chatroom for your customers. Receive order feedback and improve your services.
 
<img src="https://pastepixel.com/image/npSvbc6dvbYBMY74QW7f.png" alt="" />

Order Chatroom

A simple and clean chatroom for your customers. Receive order feedback and improve your services.

SMS Customer Notifications vs Order Chatroom