<h3>SMS Mobile API – Personalized SMS and Gateway Notifications for Your WooCommerce Store</h3>
<p>Boost your WooCommerce store’s customer communication by sending personalized updates straight from your mobile number or Gateway account. SMS Mobile API enables direct, two-way messaging, keeping your customers informed and engaged through a seamless, interactive experience.</p>
<h3>Key Features:</h3>
<p><strong>SMS and Gateway from Your Personal Account</strong><br />
Send notifications directly from your personal mobile number or Gateway account. Customers can reply to your messages, enabling real-time, direct communication.</p>
<p><strong>More Ways to Send SMS — Total Flexibility</strong><br />
In addition to using your mobile device, you can connect external SMS services like Twilio, MessageBird, ClickSend, and more — or even link your own SMS Gateway using a SIM modem.<br />
Choose the method that best fits your needs and take full control of your SMS delivery.<br />
Use either our mobile-based SMS sending service (SMSMobileAPI) or connect your preferred provider or SMS gateway.</p>
<p><strong>Real-Time Notifications</strong><br />
Automatically notify your customers via SMS or Gateway when they place an order, when their order status changes, or upon completion of their purchase.</p>
<p><strong>Personalized Messages</strong><br />
Customize SMS and Gateway templates with order details and other relevant information, ensuring your customers receive tailored and timely updates.</p>
<p><strong>Flexible Delivery Options</strong><br />
Choose to send an SMS, a Gateway message, or both simultaneously for maximum reach and engagement.</p>
<p><strong>Direct Customer Interaction</strong><br />
Because messages are sent from your personal accounts, customers can respond directly to you, creating a seamless and interactive communication channel.</p>
<p><strong>Easy Integration</strong><br />
Simple setup and configuration with WooCommerce, with no need for complex coding or third-party services.</p>
<p><strong>Comprehensive Logging</strong><br />
Track all SMS and Gateway activities with detailed logs, helping you monitor successful deliveries and troubleshoot any issues.</p>
<p><strong>Secure and Private</strong><br />
Your data and customer information remain secure, with all messages sent directly from your phone or Gateway account, ensuring full control and privacy.</p>
<h3>Advanced Custom Rules & Conditions for SMS & Gateway</h3>
<p><strong>100% Personalized SMS & Gateway Notifications!</strong><br />
Take full control of your messaging by defining custom rules based on your WooCommerce order details. No more generic notifications – send the right message at the right time with conditions tailored to each order!</p>
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<li>Rule-Based Messaging System – Create unlimited rules with flexible conditions.</li>
<li>Trigger on Order Status Changes – Customize notifications for processing, completed, refunded orders, and more!</li>
<li>Dynamic Conditions – Use customer email, order total, shipping method, and other order details to trigger messages.</li>
<li>Multiple Conditions Per Rule – Example: “Order Total > $100” AND “Shipping Method = Express”.</li>
<li>Automated Message Sending – Messages are only sent when all defined conditions are met.</li>
<li>Real-Time Execution – Your custom rules apply instantly when an order status is updated.</li>
<li>Smart Logging – Keep track of rule execution and message delivery in detailed logs.</li>
</ul>
<p>With this feature, your SMS notifications are not just automated – they are fully tailored to each customer’s order!</p>
<h3>Additional Features:</h3>
<p>Over 50 Placeholders for Maximum Personalization<br />
Insert dynamic data like order ID, customer name, total price, shipping details, and more to craft fully customized SMS messages.</p>
<p>Dedicated Online Support<br />
Access direct support via the extension for seamless assistance whenever you need help.</p>
<p>Order Analysis for Better Rule Creation<br />
Use the Check Order feature to analyze any existing order and understand its data structure, making it easier to set up precise rules.</p>
<p><strong>Why Choose SMS Mobile API?</strong></p>
<p>In today’s digital world, building strong relationships with your customers requires timely and personalized communication. SMS Mobile API allows you to engage your customers instantly by sending SMS and Gateway notifications directly from your personal accounts. Whether it’s order confirmations, status updates, or personalized thank-you messages, this extension ensures your communication is not only effective but also direct and personal, with the added benefit of allowing your customers to reply to you instantly.</p>
<p><strong>How It Works:</strong></p>
<ol>
<li><strong>Install and Activate:</strong> Download the extension and activate it through the WordPress admin dashboard.</li>
<li><strong>Configure Your Settings:</strong> Enter your API key, set up your mobile number, and customize your SMS templates.</li>
<li><strong>Start Sending:</strong> With everything configured, SMS Mobile API will automatically send notifications based on your settings, directly to your customers’ phones from your personal mobile number.</li>
</ol>
<p><strong>Get Started Today!</strong></p>
<p>Transform your WooCommerce store’s customer communication with SMS Mobile API. Keep your customers informed, engage with them directly, and build stronger, more personal relationships—all through the power of SMS sent from your own mobile phone.</p>
<h3>Third-Party Services and Data Disclosure</h3>
<p>This extension relies on the external service <strong>SMSMobileAPI</strong> to send SMS notifications. The extension connects to the SMSMobileAPI platform to deliver SMS messages to the phone numbers provided by the user via WooCommerce.</p>
<h3>What data is sent to SMSMobileAPI?</h3>
<ul>
<li><strong>Phone numbers</strong>: The phone number associated with the order (either billing or shipping phone number).</li>
<li><strong>Order details</strong>: The message template includes the order ID, and in some cases, details related to the order status.</li>
<li><strong>API key</strong>: The API key provided by the user during the extension setup.</li>
</ul>
<p>The data sent to SMSMobileAPI is required for the SMS delivery process. No additional data is sent beyond what is necessary for sending the SMS.</p>
<h3>Purpose of the connection:</h3>
<p>The connection to SMSMobileAPI is established for the purpose of sending SMS notifications related to WooCommerce orders. This may include, but is not limited to, SMS messages confirming order receipt, notifying customers of changes in order status, and sending test SMS messages to verify API connectivity.</p>

SMS Mobile API Order Notifications

<p>Connect your WooCommerce store to your mobile and send SMS or WhatsApp updates instantly.</p>

<p><span style="font-weight: 400">Customer refunds are a smart way to establish trust and brand authenticity, creating a loyal customer base. If your customers know they can expect refunds when things go wrong, they are more likely to make purchases. If you are thinking of optimizing refunds on your store, you can consider the Advanced Returns and Refunds for WooCommerce. </span></p>
<p><span style="font-weight: 400">This extension allows you to automatically or manually accept refund requests using a simple rule-based approach. You can allow customers to refund their whole orders or specific products from an order. Additionally, customers can upload files with their refund requests, and each refund request opens a chat thread that helps merchants and customers communicate. This highly customizable extension allows you to customize the refund button, add pre-made refund reasons, or allow customers to add other reasons. In addition to this customize refund coupons, and additionally, you can restrict refunds by user roles, products, country, or payment method and enable refunds per product or for the whole order. </span></p>
<h2>Features</h2>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Streamline product refunds with an easy-to-use refund manager</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Accept refunds automatically or manually</span></li>
<li>Create multiple scenario-based rules for refund requests</li>
<li>Communicate to customers via the inbuilt chat feature</li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to attach files with refund requests</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict refund requests by:</span>
<ul>
<li>Products</li>
<li>Categories</li>
<li>User roles</li>
<li>Amount spent</li>
<li>Days since the order was placed</li>
<li>Order countries</li>
<li>Order payment method</li>
<li>Order statuses</li>
</ul>
</li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize refund button text & styling</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Adjust coupon code prefix</span><span style="font-weight: 400"> and expiry</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow customers to refund the whole order and specific products</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Show custom messages for nonrefundable items </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Display a custom message when a refund request is successfully sent </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">View a complete request log for on-hold, rejected, approved refund requests, etc. </span></li>
</ul>
<h2>Swiftly Offer Refunds to Your Customers – Automatically or Manually</h2>
<p><span style="font-weight: 400">With the Advanced Returns and Refunds for WooCommerce, you can choose to offer refunds to customers manually or automatically. Customers can request refunds through the My Account page, upload files, and add a message. </span></p>
<p><span style="font-weight: 400">Once received, you can either manually accept their request from the refund request log or automatically accept it if it fulfills certain criteria. The criteria can be set using a rule-based approach, where you can set restrictions based on products, country, payment method, etc.</span></p>
<p><span style="font-weight: 400">Additionally, you can customize the refund button and refund coupon and show custom messages to users once a request is sent.</span></p>
<p><img class="alignnone size-full wp-image-18734004931231" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2229111.png" alt="" width="980" height="912" /></p>
<h2 style="text-align: center">Multiple Ways to Restrict Refunds</h2>
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<h3>Restrict refunds by products & categories</h3>
<p>Many stores offer refunds on specific products and categories only since some items are non-refundable. To address this issue, the advance returns and refunds extension for WooCommerce allows merchants to offer refunds on specific products & categories or entire stores.</p>
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<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/refund-for-woocommerce-1.png" alt="imagealt" /></div>
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<h3>Restrict refunds by user roles</h3>
<p>Merchants can choose to offer refunds to specific user roles only. This ensures that refund requirements and eligibility criteria are met when offering refunds. This streamlines the refund management process, leading to improved customer satisfaction and operational efficiency.</p>
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<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-213421212.png" alt="imagealt" /></div>
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<h3>Restrict refunds by order date</h3>
<p>Almost all stores that offer refunds have a refund policy that returns can be made within x amount of days after delivery. To ensure that store owners can implement a time-bound refund policy, this smart refund extension enables merchants to add days, after which the refund button will hide automatically.</p>
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<h3>Restrict refunds by order status and order amount</h3>
<p>Sometimes, order amounts can be so insignificant that the shipment, taxation, and other charges accumulate to a greater amount than the original order amount. Usually, merchants often reject refunds on such orders. With this extension, merchants can easily restrict orders lower than a specific amount for refunds.</p>
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<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-returns-3.png" alt="imagealt" /></div>
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<h3>Restrict refunds by payment methods</h3>
<p>Managing refunds made from cash and delivery orders can be pretty challenging for some store owners; they are not only required to collect the return package but also responsible for returning the amount to the requester. This extension allows store owners to restrict refunds by payment methods easily.</p>
</div>
<div class="wccom-bundle-section-image"><img class="alignnone size-full wp-image-18734004927351" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-2311.png" alt="" width="967" height="1075" /></div>
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<h3>Restrict refunds by user country</h3>
<p>If merchants face difficulties in shipping to a country, then they also tend to avoid accepting refunds from those countries. This extension allows merchants to restrict refunds by customer’s country easily.</p>
</div>
<div class="wccom-bundle-section-image"><img src="https://woocommerce.com/wp-content/uploads/2024/11/Refunds-for-woocommerce-1233.png" alt="imagealt" /></div>
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<h2>Enhance User Experience with Intuitive Refund Chat</h2>
<p>Our innovative extension offers a seamless way for you and your customers to communicate through built-in chat features. This feature is beneficial for both sellers and customers. Sellers can now easily request to inspect the condition of products before approving a refund. At the same time, customers can conveniently inquire about receiving a refund in cash or store credit directly through the chat function. Refund chat can not only improve customer service experience but can also boost customer satisfaction levels to all-time highs.</p>
<p><img class="alignnone size-full wp-image-18734004931186" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refunds-22291.png" alt="" width="980" height="968" /></p>
<p> </p>
<h2>Allow Customers to Attach Files with Refund Requests</h2>
<p><span style="font-weight: 400">To ensure a seamless customer experience, allow them to upload file attachments along with their refund requests. Merchants can make file uploads mandatory or optional; in addition to this, allowed file types can be conveyed to customers via customizable error messages.</span></p>
<p><img class="alignnone size-full wp-image-18734004931187" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refund-2223.png" alt="" width="980" height="578" /></p>
<p> </p>
<h2>View Request History through a Comprehensive Log</h2>
<p><span style="font-weight: 400">You can easily enable manual refund approvals from a log. You can view applications on hold, rejected, or approved. You can also see which requests are new, in process, or have been closed. With this data, you can respond to each application in a timely manner and make informed decisions for the future.<br />
</span></p>
<p><img class="alignnone size-full wp-image-18734004931189" src="https://woocommerce.com/wp-content/uploads/2024/11/woocommerce-refund2224.png" alt="" width="980" height="459" /></p>
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Advanced Returns and Refunds

<p>Easily process returns and refunds with our cutting-edge, fully automated refund management system. Whether you prefer automatic or manual processing, our system can handle it all seamlessly.</p>

SMS Mobile API Order Notifications vs Advanced Returns and Refunds