<ul class="wccom-tick-list-primary">
<li><strong>Flexible Credits & Gift Card Options</strong>—Boost customer loyalty by offering versatile credit and gift card options that can be used across the store. </li>
<li><strong>Enhanced Customer Retention</strong>—Increase repeat purchases and strengthen relationships by giving customers convenient payment and refund methods. </li>
<li><strong>Complete Admin Control</strong>—Manage credits easily, including manual adjustments, refunds, and detailed usage logs to support your marketing and refund strategy. </li>
<li><strong>Seamless Redemption Process</strong>—Gift cards and store credits are straightforward to redeem at checkout, providing a smooth, customer-friendly experience. </li>
</ul>
<p>The Store Credits & Gift Cards for WooCommerce extension offers your WooCommerce store a valuable tool to improve customer loyalty, enhance the checkout experience, and encourage repeat purchases. This WooCommerce gift card extension provides your customers with digital gift cards and store credits, which can be bought as products or issued directly by the administrator. </p>
<p>With seamless redemption options, flexible refund handling, and easy management, customers are incentivized to return, creating a cycle of ongoing engagement with your store.</p>
<p>This WooCommerce store credits extension gives store admins complete control over managing store credits and gift cards, from adjusting balances to issuing refunds in the form of store credit.</p>
<p>It’s an all-in-one solution that turns credits and gift cards into versatile payment options, encouraging customers to return and providing a customizable way to build customer relationships. </p>
<h2>Key Features of Store Credits & Gift Cards</h2>
<h3>Create Gift Cards </h3>
<p><img class="size-full wp-image-18734004605150 aligncenter" src="https://woocommerce.com/wp-content/uploads/2024/12/create_gift_cards.webp" alt="Create Gift Cards" width="980" height="602" /></p>
<p>Enable customers to purchase and send digital gift cards directly from your store. Customers can use gift cards for personal shopping or gift them to friends or family, making them a flexible and popular choice. Once redeemed, these cards function as credits in the store, which can be applied at checkout.</p>
<h3>Issue Store Credits </h3>
<p><img class="aligncenter wp-image-18734004605246 size-full" src="https://woocommerce.com/wp-content/uploads/2024/12/issue_store_credits.webp" alt="issue store credits" width="1792" height="1100" /></p>
<p>Store credits work like reusable coupons that customers can purchase or receive as a refund. This flexible system allows customers to use credits for future purchases, creating an incentive for them to return and complete additional transactions in your store. Admins can also manually add store credits for specific users, providing an easy way to handle special promotions or account adjustments.</p>
<h3>Credit Log Management </h3>
<p><img class="aligncenter wp-image-18734004605378 size-full" title="credit_log_management" src="https://woocommerce.com/wp-content/uploads/2024/12/credit_log_management.webp" alt="store credits log management" width="1792" height="1100" /></p>
<p>Track and manage credits with a dedicated credit log. The gift card plugin keeps a record of credit activity, giving you transparency over store credit usage and helping you manage your promotional strategies effectively. The log lets you monitor customer engagement, making it easy to adjust marketing efforts to encourage the use of gift cards and store credits.</p>
<h3>Store Credit as Coupons </h3>
<p><img class="aligncenter wp-image-18734004605384 size-full" src="https://woocommerce.com/wp-content/uploads/2024/12/store_credit_as_coupons.webp" alt="store credits as coupons" width="1792" height="1100" /></p>
<p>Store credits can function as unique coupons that are easily distributed and redeemed. These credits work like digital gift cards, and admins can create, assign, and manage them for individual customers, adding flexibility to customer loyalty programs and ensuring credit can be used as a universal discount option across the store.</p>
<h3>Admin Control Over Credit Balances </h3>
<p><img class="aligncenter wp-image-18734004605389 size-full" src="https://woocommerce.com/wp-content/uploads/2024/12/admin_control_over_credit_balances.webp" alt="admin control over Store Credits & Gift Cards balances" width="1792" height="1100" /></p>
<p>Manage customer store credits directly through the WordPress admin dashboard. Store credits can be modified for each customer as necessary, providing the flexibility to adjust balances for special cases, refunds, or rewards. This helps streamline customer service and ensures every credit balance aligns with your store’s promotional and refund policies.</p>
<h3>Refund with Gift Cards or Store Credits </h3>
<p><img class="aligncenter wp-image-18734004605401 size-full" src="https://woocommerce.com/wp-content/uploads/2024/12/refund_with_gift_cards_or_store_credits.webp" alt="Refund With Store Credits & Gift Cards" width="1792" height="1100" /></p>
<p>When refunds are needed, admins can offer them as store credits or gift cards. This feature provides a customer-friendly alternative to cash refunds and incentivizes customers to keep shopping with your brand. Refunds issued this way are recorded, giving customers a smooth experience while retaining funds within the store ecosystem.</p>
<p><b>Attach Printable PDF for Gift Cards & Store Credits </b><span style="font-weight: 400"> </span></p>
<p><span style="font-weight: 400">Automatically attach a downloadable PDF to gift card and store credit emails. The PDF includes all essential details and is ready to download, print, or share physically. Admins can set a custom file name for the PDF directly from the General settings.</span></p>
<p><b>QR Code & Barcode for Gift Cards </b><span style="font-weight: 400"> </span></p>
<p><span style="font-weight: 400">Generate a scannable QR code or barcode for every gift card, displayed in emails, the printable PDF, or both. Admins can configure the size, show the coupon code below for manual redemption, and choose between QR or barcode format — making gift cards easy to redeem online or in-store.</span></p>
<p><b>Store Credit & Gift Card on Shipping and Tax </b><span style="font-weight: 400"> </span></p>
<p><span style="font-weight: 400">Allow customers to apply store credits and gift card amounts toward shipping charges, tax, or both at checkout. Admins can enable these options independently, giving customers more value from their credits and reducing checkout friction.</span></p>
<p><b>Guest Gift Card Purchase & Send </b><span style="font-weight: 400"> </span></p>
<p><span style="font-weight: 400">Guest users can now purchase, send, and redeem gift cards without creating an account. Admins can also allow multiple customers to redeem the same gift card until the balance is fully consumed and optionally display the remaining balance to guests on the Cart or Checkout page.</span></p>
<p><b>Show Gift Card Balance to Logged-In Customers </b><span style="font-weight: 400"> </span></p>
<p><span style="font-weight: 400">Logged-in customers can view their available gift card balance directly on the Cart or Checkout page after applying a code, keeping them informed without leaving the page.</span></p>
<h3>Empower Gifting, Simplify Credits – Boost Loyalty! </h3>
<p>Boost customer satisfaction and retention with the WooCommerce gift cards extension. By offering versatile payment and refund solutions, you can keep customers engaged and build long-lasting loyalty within your store.</p>
<h3>How to Get Started </h3>
<ol>
<li>Buy Store Credits and Gift Cards for WooCommerce.</li>
<li>Download and install the extension. You can find the installation guide <a href="https://woocommerce.com/document/store-credits-and-gift-cards/#section-2">here</a>.</li>
<li>Activate, set up, and configure the extension.</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/store-credits-and-gift-cards">technical documentation</a> to help you walk through the process of setting up this WooCommerce store credit management plugin.</p>

Store Credits & Gift Cards

<p>The Store Credits & Gift Cards extension allows admins to offer store credit as coupons or sell gift cards, enabling customers to purchase gift cards for themselves or others which can be used at checkout for purchases.</p>

<h2 style="color: #f5247d">Always sell the right products together</h2>
<p><strong>Force Sells for WooCommerce</strong> ensures required items, services, or fees are added with the main product automatically. That means fewer missed parts, fewer confused customers, and cleaner orders. Use it when certain items aren’t optional, when compliance requires an add‑on, or when you want to remove decision friction at the cart.</p>
<h2 style="color: #f5247d">Why this matters</h2>
<p>Customers often overlook essentials and support teams chase corrections later. Force Sells prevents lost revenue, avoids re‑shipping missing parts, and keeps checkout simple. Shoppers get everything they need in one step, and your operations stay tidy.</p>
<p><img class="aligncenter size-medium wp-image-1490346" src="https://woocommerce.com/wp-content/uploads/2012/05/forcesells-datapanel.png?w=620" alt="Force Sells data panel" width="620" height="269" /></p>
<h2 style="color: #f5247d">Who it’s for</h2>
<p>Force Sells is designed for merchants who need certain products and services purchased together every time. It’s ideal when items can’t stand alone, when bundling protects margins, or when you want to remove guesswork for customers. Here’s a list of examples:</p>
<ul style="line-height: 1.8em">
<li><strong>Repair services:</strong> add required parts (e.g., replacement glass with iPad screen repair) so jobs are complete and margins are protected.</li>
<li><strong>Bike shops:</strong> include an installation fee with custom wheels/components so labor is always covered.</li>
<li><strong>Cosmetics brands:</strong> include a reusable pump with the first purchase of a refillable product to ensure product usability.</li>
<li><strong>SaaS or digital products:</strong> link a one‑time setup/onboarding fee to a subscription to reflect true delivery cost.</li>
<li><strong>Pet stores:</strong> bundle a starter kit with the first aquarium to reduce returns and support tickets.</li>
<li><strong>Training providers:</strong> attach course materials to each class registration so learners have what they need day one.</li>
</ul>
<h2 style="color: #f5247d">Two ways to link products</h2>
<ul class="wccom-tick-list-secondary">
<li><strong>Normal force sell:</strong> products are added with the main item in matching quantity. Shoppers can remove or adjust them if needed.</li>
<li><strong>Synced force sell:</strong> products are locked to the main item. They can’t be removed or edited separately; quantity and removal always follow the main product.</li>
</ul>
<p>In the cart, synced items are clearly marked as “linked,” so customers understand why those items move together. This clarity reduces confusion and follow‑up support.</p>
<p><img class="aligncenter size-medium wp-image-1490364" src="https://woocommerce.com/wp-content/uploads/2012/05/forcedsells-cartlinked.png?w=620" alt="Force Sells linked cart" width="620" height="330" /></p>
<h2 style="color: #f5247d">When to use Force Sells vs other options</h2>
<p>Choose <strong>Force Sells</strong> when the extra item is required every time. If you want to offer optional add‑ons or flexible bundles, consider Grouped Products or Product Bundles instead. For a deeper comparison, see our <a href="https://woocommerce.com/document/group-bundle-products-woocommerce/" target="_blank" rel="noopener">guide to product grouping and bundling</a>.</p>
<hr style="clear: both" />
<h2 style="color:#f5247d">More information</h2>
<ul style="line-height:1.8em">
<li>Read our <a href="https://woocommerce.com/document/force-sells/" target="_blank" rel="noopener">Force Sells documentation</a> for an overview of setup, options, and FAQs.</li>
<li>Need help configuring Force Sells for your catalog? <a href="https://kestrelwp.com/support" target="_blank" rel="noopener">Contact Kestrel support</a>.</li>
</ul>
<p>Made and supported by the team at:<br />
<a href="https://woocommerce.com/vendor/kestrel/" target="_blank" rel="noopener"><br />
  <img src="https://static.kestrelwp.com/kestrel-logo.png?s=dd6e10a1460cebec311cdc68c858a0e353e6d90d" alt="Kestrel logo" width="200" height="45" /><br />
</a></p>

Force Sells

<p>Link products together so they’re always purchased in the right combination. Perfect for required add-ons, bundled services, or products that only make sense when sold together.</p>

Store Credits & Gift Cards vs Force Sells