<p>The Store Wallet & Cashback extension allows you to add a digital wallet to your online store, enabling customers to deposit funds into their accounts for future purchases. As the store owner, you can manually credit funds in case of refunds or to reward specific customers, friends, or family members.</p>
<p>Add multiple cashback campaigns to reward your loyal customers. Create campaigns based on products, purchase history, order amounts, and more. Strengthen customer loyalty with attractive rewards tailored to their shopping behavior.</p>
<p>Allow your customers to transfer or use funds during checkout. Securely transfer or redeem funds through email OTP verification. You can set minimum and maximum transfer and redemption amounts to suit your business needs.</p>
<h2>Features list:</h2>
<ul>
<li>Add a digital wallet to your WooCommerce store</li>
<li>Allow customers to deposit funds</li>
<li>Run multiple cashback campaigns to reward customers</li>
<li>Offer cashback in a fixed or a percentage amount</li>
<li>Set the min/max cashback amount limits</li>
<li>Cashback reward based on,
<ul>
<li>Product purchase</li>
<li>Wallet recharge</li>
<li>Cart subtotal</li>
<li>Purchase history</li>
<li>Last purchase subtotal</li>
</ul>
</li>
<li>Restrict cashback offers based on user roles and date range</li>
<li>Add cashback and recharge validity in days</li>
<li>Maintains a log of all transactions in the admin panel</li>
<li>Allow customers to transfer funds to any other account</li>
<li>Redeem balance at checkout to place orders</li>
<li>OTP verification to securely transfer or redeem balance at checkout</li>
<li>Add credit and debit limits for wallet transactions</li>
<li>Admin can manually perform a debit or credit transaction to the customer’s wallet</li>
<li>Set maximum store-wide wallet limit</li>
<li>Customize cashback message styling as per your store needs</li>
<li>Define order status to automatically approve cashback reward</li>
<li>Customizable email notifications for admin and customer on wallet transactions</li>
</ul>
<h2>Digital wallet for account funds:</h2>
<p>Store Wallet and Cashback extension creates a digital wallet for your customers – allowing them to deposit funds and earn rewards by participating in different cashback campaigns.</p>
<p><img class="alignnone size-full wp-image-18734005688058" src="https://woocommerce.com/wp-content/uploads/2025/08/Wallet-Transactions-Customer-Account-1.png" alt="" width="980" height="598" /></p>
<h2>Redeem during checkout:</h2>
<p>Your customers can use their account funds to place orders. The store wallet provides seamless and fast payment processing, ensuring a smooth checkout experience. Balance redemption is secured through OTP verification to confirm the buyer’s identity.</p>
<p><img class="alignnone size-full wp-image-18734005692392" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommmerce-Store-wallet-on-checkout.png" alt="" width="980" height="617" /></p>
<h2>Run multiple cashback campaigns:</h2>
<p>You can create multiple cashback campaigns to reward your loyal customers based on various conditions.</p>
<p><img class="alignnone size-full wp-image-18734005688543" src="https://woocommerce.com/wp-content/uploads/2025/08/Cashback-rules-1.png" alt="" width="980" height="388" /></p>
<p><strong>Cashback types:<br />
</strong>You can choose from 4 available cashback types to reward your customers.</p>
<ul>
<li><strong>Product purchase:</strong> Cashback when customers purchase specific products or categories</li>
<li><strong>Wallet recharge:</strong> Cashback when customer deposit funds to their store wallet</li>
<li><strong>Cart subtotal:</strong> Cashback based on the current orders’ cart subtotal</li>
<li><strong>Last purchase subtotal:</strong> Cashback based on existing last purchase order subtotal</li>
<li><strong>Purchase history:</strong> Cashback based on the lifetime amount spent by the customer in your store</li>
</ul>
<p><strong>Reward amount:<br />
</strong>You can reward customers with either a fixed amount or a percentage. For percentage-based rewards, you can also set minimum and maximum cashback limits. The percentage is calculated based on the product price, cart total, or purchase history, depending on the selected cashback type.</p>
<p><strong>Restrict by user roles:<br />
</strong>Restrict cashback rules to specific user roles only. Reward your VIP, B2B, or general customers depending on your business needs.</p>
<p><strong>Date range:<br />
</strong>Add a date range to start and end your cashback campaigns during a specific time frame.</p>
<p><img class="alignnone size-full wp-image-18734005688075" src="https://woocommerce.com/wp-content/uploads/2025/08/Creating-new-cashback-rule-1.png" alt="" width="980" height="1079" /></p>
<h2>Cashback messages:</h2>
<p>You can display attractive cashback messages to inform customers about available reward offers. You can customize these messages from extension styling tab to match your theme color scheme. For more details on styling options, please see the extension documentations.</p>
<p><img class="alignnone size-full wp-image-18734005688064" src="https://woocommerce.com/wp-content/uploads/2025/08/Product-page-cashback.png" alt="" width="980" height="629" /></p>
<h2>Transfer wallet funds:</h2>
<p>Allow your customers to transfer their account funds to friends and family by simply entering the recipient’s email address. Funds are securely transferred using email OTP verification.</p>
<p><img class="alignnone size-full wp-image-18734005688051" src="https://woocommerce.com/wp-content/uploads/2025/08/transfer-store-wallet.png" alt="" width="980" height="476" /></p>
<h2>Manage customers’ wallets:</h2>
<p>As store admin, you can view any customer’s wallet balance, access their transaction history, and make balance adjustments as needed.</p>
<h2><img class="alignnone size-full wp-image-18734005688054" src="https://woocommerce.com/wp-content/uploads/2025/08/Customer-Wallets-List.png" alt="" width="980" height="387" /></h2>
<p><strong>Customer wallet details:</strong></p>
<p>You can view wallet details of each customer. The detail includes customer transaction history along with amount, id and more. As a store owner, you can <strong>debit or credit any customer’s</strong> wallet when needed. This feature allows you to provide store credit for refunds, transfer balance to family accounts instead of issuing coupons or gift cards.</p>
<p><img class="alignnone size-full wp-image-18734005688250" src="https://woocommerce.com/wp-content/uploads/2025/08/Wallet-detail-of-customer.png" alt="" width="980" height="752" /></p>
<h2>Transactions Log for admin:</h2>
<p>The extension maintains a detailed log of all wallet-related debit and credit transactions for both customers and store admins.</p>
<p><img class="alignnone size-full wp-image-18734005688055" src="https://woocommerce.com/wp-content/uploads/2025/08/Transaction-History.png" alt="" width="980" height="563" /></p>
<p><strong>Admin transaction detail page:</strong></p>
<p>You can view detail of each transaction along with the linked order, amount, reason and more.</p>
<p><img class="alignnone size-full wp-image-18734005688157" src="https://woocommerce.com/wp-content/uploads/2025/08/Admin-Transaction-detail-page.png" alt="" width="980" height="724" /></p>
<h2>Transaction log customer view:</h2>
<p>Customer can view the transaction log from their My Account page along with basic transaction detail like status, linked order, and more.</p>
<p><img class="alignnone size-full wp-image-18734005688184" src="https://woocommerce.com/wp-content/uploads/2025/08/Customer-Transaction-history-log.png" alt="" width="980" height="395" /></p>
<p><strong>Customer transaction detail page:</strong></p>
<p>Your customer can view transaction each transaction detail that includes transaction amount, reason, linked order and more.</p>
<p><img class="alignnone size-full wp-image-18734005688060" src="https://woocommerce.com/wp-content/uploads/2025/08/WooCommerce-Wallet-Transaction-detail-for-customer.png" alt="" width="980" height="620" /></p>

Store Wallet and Cashback

<p>Add a digital wallet to your online store and allow customers to deposit funds. Offer cashbacks to reward your loyal customers based on products, purchase history, order amount, and more. Securely redeem the balance at checkout through OTP.</p>

<h2>Recover 2x more chargebacks and prevent up to 90% of incoming ones, automatically</h2>
<ul class="wccom-tick-list-primary">
<li><strong>End-to-end chargeback automation</strong> with zero operational overhead.</li>
<li><strong>2-4x higher chargeback win-rates,</strong> powered by data from millions of chargebacks and AI.</li>
<li><strong>Reduce chargebacks by 90%</strong> with Chargeflow Alerts, powered by Visa and Mastercard.</li>
<li><strong>Pay only for recovered chargebacks</strong> with our performance-based pricing.</li>
<li><strong>100+ integrations</strong> with the leading payment processors and platforms.</li>
<li><strong>The only solution</strong> that automates and prevents <strong>WooPayments</strong> chargebacks.</li>
<li><strong>Get started</strong> in less than 5 minutes with our pain-free onboarding.</li>
</ul>
<h2>Features</h2>
<h3>Chargeback automation</h3>
<p>Set it and forget it — Chargeflow automatically fights your disputes with the highest win rates in the industry.</p>
<ul>
<li>AI-generated, data-rich evidence tailored for each chargeback.</li>
<li>Fully automated submissions to Visa, Mastercard, Amex, and PayPal and hundreds of other payment processors.</li>
<li>Seamlessly integrates with your WooCommerce store, shipping, and CRM data.</li>
</ul>
<h3>Chargeback alerts</h3>
<p>Get ahead of chargebacks with early-warning dispute alerts.</p>
<ul>
<li>Instant notification when disputes are initiated by customers.</li>
<li>Integrates with Ethoca and Verifi alert networks.</li>
<li>Proactive refund and resolution workflows.</li>
<li>Reduce chargeback volume before they hit your bottom line.</li>
</ul>
<h3>Chargeflow insights</h3>
<p>Turn payment data into performance lift with Chargeflow Insights.</p>
<ul>
<li>Real-time analytics on dispute rates, processor performance, and payment health.</li>
<li>Intelligent recommendations to optimize revenue and reduce fraud.</li>
<li>Built for finance and operations teams that want full visibility.</li>
</ul>
<h4>Why you should choose Chargeflow</h4>
<p>Chargebacks are a silent killer for ecommerce businesses, costing you time, revenue, and reputation. Chargeflow gives WooCommerce merchants enterprise-grade dispute protection without the enterprise overhead and pricing.</p>
<p>From automated chargeback responses to dispute alerts and performance optimization, Chargeflow is your end-to-end solution for protecting and growing your store.</p>
<h3>Built for WooCommerce merchants</h3>
<p>Chargeflow is the only chargeback solution with a native integration to WooPayments. Install the Chargeflow extension to seamlessly integrate directly with your WooCommerce store, Stripe, PayPal, and over 25 other payment platforms and data sources. Onboarding takes minutes. Results start immediately.</p>
<h3 id="h-setup-and-installation">Setup and Installation</h3>
<ol>
<li>Download, install, and activate this extension.</li>
<li><a href="https://app.chargeflow.io/auth/sign-up" target="_blank" rel="noopener">Create a Chargeflow account</a> or connect to an existing one. WooPayments, if available, will be integrated automatically.</li>
<li>Optional: Integrate additional payment processors like Stripe, PayPal, Adyen, and more.</li>
</ol>

Chargeflow

<p>Chargeflow uses AI to automate chargeback recovery and prevent up to 90% of disputes, helping WooCommerce merchants win back revenue and stay ahead of fraud.</p>

Store Wallet and Cashback vs Chargeflow