Subscription Cancellation Period for WooCommerce enables you to control when your customers can cancel their active subscriptions. You can choose to disable the subscription “cancel” button based on time period and user roles.
Along with the cancellation, you can also choose to apply the same restrictions to the suspend and switch buttons to take complete control of subscriptions in your store.
The extension will automatically show/hide the cancel button based on your set conditions. You can choose to display a timer to notify customers about the cancellation availability time period.
<h2>Features list:</h2>
<ul>
<li>Define different cancellation periods for different subscriptions</li>
<li>Specify the cancellation period in minutes, hours, days, weeks or months</li>
<li>Add start, end, and interval time for the cancellation period</li>
<li>Option to add a cooling period before applying cancellation rule</li>
<li>Apply cancellation rule after each or specific renewal cycles only</li>
<li>Apply cancellation rules to all customers or specific user roles</li>
<li>Choose to apply the same restrictions to the Switch and Suspend button</li>
<li>Add custom cancellation messages to keep your customers informed</li>
<li>Option to show a countdown timer for cancellation availability</li>
<li>Choose to apply the cancellation rule to existing subscriptions</li>
<li>Three attractive timer layouts with extensive customization options</li>
</ul>
<img class="alignnone size-full wp-image-18734004609657" src="https://woocommerce.com/wp-content/uploads/2024/12/Subscription-timer-frontend.png" alt="" width="980" height="570" />
<h2>Control Subscription Cancel Button:</h2>
Using the Subscription Cancellation Rules extension, you can easily control when customers can unsubscribe from your store subscriptions.
Rule types: 
You can choose from 2 different rule types,
<ul>
<li>Enable cancellation button: Subscribers will only be able to cancel subscriptions during the specified time duration.</li>
<li>Disable cancellation button: Subscribers will not be able to cancel subscriptions during the specified time duration.</li>
</ul>
Time frame: 
Add start time, end time and choose a time interval during which the rule should apply. You can add periods in minutes, hours, days, weeks, and months.
Cooling period: 
You can enable a cooling period before the cancellation period starts so that customers can try out the subscription and cancel if they wish to. This period will give them the opportunity to explore the various features of your subscription plan, and if they aren’t satisfied, they can conveniently unsubscribe.
<img class="alignnone size-full wp-image-18734004609658" src="https://woocommerce.com/wp-content/uploads/2024/12/Control-Cancellation-period.png" alt="" width="980" height="869" />
<h2>Billing cycle and user restriction:</h2>
You can choose to apply a subscription rule to the first or multiple billing cycles. For instance, selecting 3 will result in the cancellation rule being applied after each billing cycle until the customer reaches his 4th billing cycle. Additionally, you can apply cancellation rules to all customers or restrict it to specific user roles only.
<img class="alignnone size-full wp-image-18734004609659" src="https://woocommerce.com/wp-content/uploads/2024/12/User-role-and-cycles-restrictions.png" alt="" width="980" height="668" />
<h2>Control Switch and Suspend buttons:</h2>
While applying the cancellation rule, you can choose to replicate the same conditions to limit the ability to switch or suspend subscriptions.
<img class="alignnone size-full wp-image-18734004609662" src="https://woocommerce.com/wp-content/uploads/2024/12/Suspend-button.png" alt="" width="980" height="396" />
<h2>Customizable countdown timer:</h2>
You can choose from 3 template options to showcase an intuitive countdown timer for subscriptions. The timer can be shown for the subscription enabled or disabled periods. The timer heading, colors, and contents can be customized. Additionally, you can choose to display specific time units i.e. years, months, days, hours, minutes and seconds in the timer according to business needs.
<img class="alignnone size-full wp-image-18734004609656" src="https://woocommerce.com/wp-content/uploads/2024/12/Timer-Layout-and-customization.png" alt="" width="980" height="1579" />
<h2>Show custom messages:</h2>
Show custom messages to keep customers informed about the availability of the cancellation button as per the store policy.
<img class="alignnone size-full wp-image-18734004609800" src="https://woocommerce.com/wp-content/uploads/2024/12/Subscription-Custom-messages-and-headings.png" alt="" width="980" height="655" />

Subscriptions Cancellation Period

Take control of subscription cancellation! Restrict customers from canceling their active subscription based on time period and user roles. Works with the official WooCommerce Subscription extension.

<h2>The most important features for you</h2>


<ul class="wccom-tick-list-primary">
<li>Let customers subscribe to their entire cart at checkout, no subscription products needed</li>
<li>Every renewal is a real WooCommerce order with actual stock reduction</li>
<li>Full customer self-service: pause, resume, skip, cancel, change schedule, update addresses</li>
<li>Subscribe & Save discount to incentivize subscriptions</li>
<li>Easy to set up, easy to run: from zero to accepting subscription orders in under five minutes.</li>
<li>Works with both classic and WooCommerce Blocks checkout</li>
<li>Built-in payment gateway integrations for Mollie, Stripe, & WooPayments</li>
<li>Compatible with WPML, Polylang, Weglot & GTranslate</li>
</ul>
<hr />
<h2>Your products already work as subscriptions</h2>
Most subscription solutions require you to rebuild your catalog: creating separate subscription product types, defining fixed billing cycles per product, and maintaining parallel pricing. Order Subscriptions skips all of that.
Your existing simple and variable products work as subscriptions immediately. Customers decide at checkout whether to subscribe and pick their own renewal schedule: every 2 weeks, every month, every quarter, whatever fits their life. One checkbox, one frequency selector, done. No subscription product types to configure, no complex pricing tables to maintain, no catalog duplication. A single product serves both one-time buyers and subscribers.
This is how subscription commerce should work for stores that sell consumables, essentials, pet supplies, supplements, coffee, cosmetics, or anything customers need to reorder regularly.
<h2 class="text-text-100 mt-2 -mb-1 text-base font-bold">Real orders based on your stock</h2>
Every subscription renewal creates a genuine WooCommerce order, not a background transaction or a virtual renewal event. A complete order that flows through your existing fulfillment pipeline, properly reduces product inventory, applies current pricing, validates stock availability, and appears in your reports exactly like any other sale. In other words: your stock counts are always accurate.
<h2 class="text-text-100 mt-2 -mb-1 text-base font-bold">Payments that handle themselves</h2>
Automatic recurring payments work out of the box with the gateways WooCommerce stores actually use: Mollie (iDEAL, Bancontact, credit cards, SEPA Direct Debit, and more), Stripe, and WooPayments. Install the gateway plugin, enable order subscriptions, and recurring payments just work.
Need Cash on Delivery or Bank Transfer for your market? Those work too!
<h2>Customers stay in control</h2>
A dedicated section in My Account gives customers full control over their subscriptions, without contacting support and without waiting for an admin to make changes. They can pause when they’re overstocked, resume when they’re ready, skip a single renewal instead of cancelling, update their delivery address before the next shipment, adjust item quantities, or change their renewal frequency entirely.
Every action is confirmed with clear email notifications to both the customer and your team. Managing their subscription is effortless, not frustrating.
<h2 class="text-text-100 mt-2 -mb-1 text-base font-bold">Easy to set up, easy to run</h2>
One settings page with three tabs. Enable the feature, pick which frequencies to offer, choose your discount percentage, and you’re live. No product-by-product configuration, no migration, no separate subscription management system to learn. Your store can go from zero to accepting subscription orders in under five minutes.
<h2 class="text-text-100 mt-2 -mb-1 text-base font-bold">Built for the modern WooCommerce stack</h2>
Full support for WooCommerce Blocks checkout, High-Performance Order Storage (HPOS), and Action Scheduler. Even runs alongside WooCommerce Subscriptions without conflicts.
<hr />
<h2>All features</h2>
Find out what Order Subscriptions can do for you:
<ul class="wccom-tick-list-secondary">
<li>Order-level subscriptions at checkout: Customers enable subscriptions with a single checkbox at checkout and choose their renewal frequency. No subscription products to create or manage.</li>
<li>Flexible renewal frequencies: Support for days, weeks, months, and years with configurable minimum and maximum intervals per frequency type. Customers pick exactly the schedule that works for them.</li>
<li>Real stock management: Each recurring order is a full WooCommerce order that reduces product inventory, applies coupons, calculates shipping, and flows through your existing order pipeline.</li>
<li>Automatic recurring payments: Built-in integrations for Mollie, Stripe, and WooPayments. Payment methods are saved automatically during the first checkout, no customer action needed for renewals.</li>
<li>Failed payment retry system: Exponential backoff retries (12h, 24h, 48h) with automatic cancellation after 3 failures. Unrecoverable errors (deleted products, deleted users) trigger immediate cancellation without wasting retries.</li>
<li>Subscribe & Save discount: Configurable percentage discount (1-50%) applied at checkout and locked for the life of the subscription. Calculated on subtotal after coupons.</li>
<li>Customer self-service: Dedicated My Account section where customers can pause, resume, cancel, skip payments, change their renewal schedule, update item quantities, and edit billing/shipping addresses.</li>
<li>Full email notification system: 16 email templates covering every subscription lifecycle event: created, activated, paused, cancelled, auto-cancelled, changed, payment failed, payment skipped, and upcoming renewal reminders. Both admin and customer variants, with HTML and plain text templates.</li>
<li>Upcoming renewal reminders: Configurable email reminders sent X days before each renewal, so customers are never surprised by a charge.</li>
<li>Admin subscription management: Dedicated admin interface to view, edit, and manage all subscriptions. Change status, modify schedules, edit quantities, view related orders, and trigger manual renewals.</li>
<li>Subscription analytics dashboard: Visual overview of your subscription business with key metrics and trends.</li>
<li>CSV export: Export your subscription data for external reporting and analysis.</li>
<li>Product & user restrictions: Control exactly which products and users can use subscriptions. Include or exclude by product category, tag, brand, or individual product. Restrict by user role.</li>
<li>Product-level exclusion: Individually exclude specific products or variations from being purchased as subscriptions, via a simple checkbox on the product edit screen.</li>
<li>WooCommerce Blocks checkout support: Full integration with the block-based checkout, including Store API support for the subscription widget.</li>
<li>HPOS compatible: Fully compatible with High-Performance Order Storage. All order queries use dual-path logic for both HPOS and legacy storage.</li>
<li>Manual payment methods: Support for Cash on Delivery and Bank Transfer (BACS) subscriptions, with automatic invoicing and appropriate order status management.</li>
<li>Multilingual support: Compatible with WPML, Polylang, Weglot, and GTranslate. Per-language content settings for every customer-facing string. Background renewal processing respects the customer’s language context.</li>
<li>WooCommerce Subscriptions compatible: Runs alongside WooCommerce Subscriptions without conflicts. Menu labels and My Account entries adapt automatically.</li>
<li>Template overrides: Override checkout, My Account, and email templates via your theme for full design control.</li>
<li>Developer extensible: Comprehensive action and filter hooks for custom integrations, plus a gateway integration API for adding support for additional payment providers.</li>
<li>Detailed logging: Category-based logging via WooCommerce’s built-in log system, with gateway-specific log files for easy troubleshooting.</li>
<li>Translation ready: Includes translations for English, Dutch (NL, BE), French (FR, BE, LU), and German (DE, AT, CH, BE, LU) with formal variants.</li>
</ul>

Order Subscriptions

Let customers turn any WooCommerce order into a subscription during checkout. Flexible order-level subscriptions with automatic recurring payments, real stock management, and full customer self-service.

Subscriptions Cancellation Period vs Order Subscriptions