<ul class="wccom-tick-list-primary">
<li><strong><strong>Users can submit general tickets for any issue</strong></strong></li>
<li><strong><strong>Customers can submit tickets for orders from their My Account pages</strong></strong></li>
<li><strong><strong>Guest users must create an account to submit tickets</strong></strong></li>
<li><strong><strong>A separate dashboard for customers to manage their tickets</strong></strong></li>
<li><strong><strong>Customers can see open and closed tickets from their dashboards</strong></strong></li>
<li><strong><strong>Customers can create a new ticket from their dashboards</strong></strong></li>
<li><strong><strong>Creates separate listing pages for support tickets</strong></strong></li>
</ul>
<hr />
<h2><strong>Add an Effective Support Ticket System to Your Store</strong></h2>
<p>The<strong> Support Ticket System for WooCommerce </strong>plugin provides a seamless ticket system to manage general and order tickets. This plugin enables a Submit Ticket button in the order tab of the user’s My Account page, and customers can click this button to submit the order ticket. It creates a ticket dashboard where customers can follow up with you on previous tickets and create new tickets. Guest users can also submit a ticket after creating a store account.</p>
<p>The<strong> Support Ticket System for WooCommerce </strong>plugin creates a separate landing page for ticket submissions. You will receive general and order tickets in different tabs making it easy to manage both types of tickets. You can view each ticket, the user’s details and then answer them right away using the WYSWYG editor.</p>
<p>You can ask any type of questions on the ticket submission form using 11 types of fields including text, select boxes, radio buttons, etc. You can allow customers to upload files with tickets. Email notifications are sent to customers after ticket submissions and at ticket closings.</p>
<h2><strong>Features</strong></h2>
<h3><strong>Create general tickets</strong></h3>
<p>Allow customers to submit general tickets for any issue related to your online store.</p>
<p><img class="aligncenter size-full wp-image-18734004083089" src="https://woocommerce.com/wp-content/uploads/2021/08/Create-general-tickets-2.png" alt="woocommerce support ticket system plugin" width="980" height="531" /></p>
<h3><strong>Get order tickets</strong></h3>
<p>The<strong> Support Ticket System for WooCommerce </strong>plugin allows your customers to submit order tickets from their My Account pages.</p>
<p><img class="aligncenter size-full wp-image-18734004083092" src="https://woocommerce.com/wp-content/uploads/2021/08/Get-order-tickets-1.png" alt="woocommerce support ticket system plugin" width="980" height="505" /></p>
<h3><strong>Ask questions using 11 field types</strong></h3>
<p>You can ask customers multiple questions on the ticket submission form using 11 types of fields.</p>
<p><img class="aligncenter size-full wp-image-18734004083095" src="https://woocommerce.com/wp-content/uploads/2021/08/Ask-questions-using-11-field-types-1.png" alt="woocommerce support ticket system plugin" width="980" height="469" /></p>
<p><img class="aligncenter size-full wp-image-18734004083101" src="https://woocommerce.com/wp-content/uploads/2021/08/Ask-questions-Create-a-New-ticket.png" alt="woocommerce support ticket system plugin" width="980" height="525" /></p>
<h3><strong>Enable dashboard for customers and admins</strong></h3>
<p>The<strong> Support Ticket System for WooCommerce</strong> plugin enables an informative dashboard for you and customers to manage their tickets.</p>
<p><img class="aligncenter size-full wp-image-18734004083103" src="https://woocommerce.com/wp-content/uploads/2021/08/Enable-dashboard-for-Admin.png" alt="woocommerce support ticket system plugin" width="980" height="478" /></p>
<p><img class="aligncenter size-full wp-image-18734004083108" src="https://woocommerce.com/wp-content/uploads/2021/08/Enable-dashboard-for-customers.png" alt="woocommerce support ticket system plugin" width="980" height="537" /></p>
<h3><strong>Communicate with customers</strong></h3>
<p>You and the customer can communicate with each other from the support dashboard associates with the ticket.</p>
<p><img class="aligncenter size-full wp-image-18734004083110" src="https://woocommerce.com/wp-content/uploads/2021/08/Communicate-with-customers-1.png" alt="woocommerce support ticket system plugin" width="980" height="516" /></p>
<h3><strong>Separate landing page for support tickets</strong></h3>
<p>The<strong> Support Ticket System for WooCommerce </strong>plugin creates a separate landing page for customers to submit tickets.</p>
<p><img class="aligncenter size-full wp-image-18734004083116" src="https://woocommerce.com/wp-content/uploads/2021/08/Separate-landing-page-for-support-tickets-1.png" alt="woocommerce support ticket system plugin" width="980" height="364" /></p>
<h3><strong>Customers can upload files</strong></h3>
<p>You can allow your customers to upload a file with the ticket.</p>
<p><img class="aligncenter size-full wp-image-18734004083118" src="https://woocommerce.com/wp-content/uploads/2021/08/Customers-can-upload-files-1.png" alt="woocommerce support ticket system plugin" width="980" height="523" /></p>
<h3><strong>Create separate tabs for general and order tickets</strong></h3>
<p>There are separate tabs for general and order tickets on the admin panel. So, you can manage both types of tickets easily.</p>
<p><img class="aligncenter size-full wp-image-18734004083120" src="https://woocommerce.com/wp-content/uploads/2021/08/Create-separate-tabs-for-general-and-order-tickets-1.png" alt="woocommerce support ticket system plugin" width="980" height="505" /></p>
<h3><strong>Open or close tickets</strong></h3>
<p>The <strong>Support Ticket System for WooCommerce</strong> plugin allows you and customers to open and close tickets at any time.</p>
<p><img class="aligncenter size-full wp-image-18734004083121" src="https://woocommerce.com/wp-content/uploads/2021/08/Open-or-close-tickets-1.png" alt="woocommerce support ticket system plugin" width="980" height="513" /></p>
<h3><strong>Send email notifications</strong></h3>
<p>This extension automatically sends email notifications to customers at the opening or closing of tickets.</p>
<p><img class="aligncenter size-full wp-image-18734004083124" src="https://woocommerce.com/wp-content/uploads/2021/08/Send-email-notifications-1.png" alt="woocommerce support ticket system plugin" width="980" height="430" /></p>
<h2><strong>Advantages</strong></h2>
<ul>
<li>Improves the customer experience by providing a proper ticket system to resolve any issues.</li>
<li>You can ask for feedback after resolving customer issues with a seamless support ticket system.</li>
<li>Increases trust in your customer service.</li>
<li>It makes it easy for your support team to manage and answer tickets promptly.</li>
</ul>

Support Ticket System

<p>This extension provides a seamless support ticket system for general and order issues regarding your store, products, or services.</p>

<h2><b>WooCommerce OTP Login and Registration</b></h2>
<p><span style="font-weight: 400">Hide your default login form and let customers log in with their mobile phone number through an OTP. This eliminates the need for passwords and usernames, allowing users to log in or register by only using their phone numbers. </span></p>
<p><span style="font-weight: 400">Customers will receive an OTP (one-time password) on their phone numbers to log in or register at the store. WooCommerce 2FA plugin helps you secure your website from brute force attacks and spam login attempts.</span></p>
<p><span style="font-weight: 400">The WooCommerce login before checkout plugin allows you to display a login form at the checkout page to force users to create an account or login before checkout.</span></p>
<p><span style="font-weight: 400">The WooCommerce OTP Login and Registration plugin offers enhanced security for user accounts by implementing two-factor authentication via one-time passwords (OTP). This feature strengthens login and registration processes, reducing the risk of unauthorized access and ensuring customer data remains protected. Additionally, it enhances user experience by streamlining the authentication process without compromising security.</span></p>
<h3><strong>Features List:</strong></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Enable registration & login with a phone number on your store</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Add WooCommerce two-factor authentication to your website.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Verification with OTP</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Enable force login authentication before checkout</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Option to hide old login form</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">User information is saved in the WooCommerce users section</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Restrict to specific countries</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Existing users can log in with a phone number</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Customize the color and t</span><span style="font-weight: 400">e</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Two Factor Authentication</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Mobile responsive</span></li>
<li>Hide checkout form until user login (Classic Checkout only) <strong>NEW</strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Login with Phone Number Using OTP</b></h3>
<p><span style="font-weight: 400">The WooCommerce OTP login plugin allows users to easily log in by using their mobile number. Enter your number and an OTP will be sent to the phone number. Verify the OTP code and log in to the website with just your phone number.</span></p>
<p><img class="aligncenter wp-image-18734002651677 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/Allow-customers-to-login-with-a-phone-number.webp" alt="Login with Phone Number Using OTP" width="855" height="814" /></p>
<h3><b>Allow Customers to Register with a Phone Number</b></h3>
<p><span style="font-weight: 400">Customers can easily register on your store by using the WooCommerce registration with the phone number plugin. After you have verified the OTP, a popup will appear. Click on “Register as New User” and enter the email address for your account.</span></p>
<p><img class="aligncenter wp-image-18734002651678 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image4-2.png" alt="Allow Customers to Register with a Phone Number" width="701" height="389" /></p>
<h3><b>Existing Users can Log In Using Mobile Phone Number</b></h3>
<p><span style="font-weight: 400">The WooCommerce Login with Mobile plugin allows previously registered users to link email addresses with phone numbers. This makes it easy for existing users to log in using phone numbers. Once OTP is verified, a popup will appear. Click on the “Link Phone to Existing Account” and enter details.</span></p>
<p><img class="aligncenter wp-image-18734002651679 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image3-1.png" alt="Existing Users can Log In Using Mobile Phone Number" width="634" height="416" /></p>
<h3><b>Hide the Default Login Form</b></h3>
<p><span style="font-weight: 400">WooCommerce login with mobile number plugin enables admin to hide their old login form on the login page, giving customers only a mobile login/registration option.</span></p>
<p><img class="aligncenter wp-image-18734002651680 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image7-2.png" alt="Hide the Default Login Form" width="778" height="336" /></p>
<h3><b>User Information Saved in Users Section</b></h3>
<p><span style="font-weight: 400">Once the customer has entered their mobile number, the WooCommerce OTP login plugin saves the login credentials in the user’s section. This saves time for the customer when they attempt to log in the next time.</span></p>
<p><img class="aligncenter wp-image-18734002651681 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image1.png" alt="User Information Saved in Users Section" width="747" height="417" /></p>
<h3><b>Customize the color & text of the phone login button</b></h3>
<p><span style="font-weight: 400">To improve the user experience you can also customize the color and text of the mobile login button according to your website theme and personal preferences.</span></p>
<p><img class="aligncenter wp-image-18734002651682 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image5-1.png" alt="Customize the color & text of the phone login button" width="739" height="330" /></p>
<h3><b>Restrict to Specific Countries</b></h3>
<p><span style="font-weight: 400">WooCommerce OTP plugin empowers you to restrict the login with phone number functionality to specific countries depending on your location and intended audience.</span></p>
<p><img class="aligncenter wp-image-18734002651683 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image6-1.png" alt="Restrict to Specific Countries" width="834" height="343" /></p>
<h3><b>Choose from Three SMS Gateways</b></h3>
<p><span style="font-weight: 400">Store owners can choose between three leading SMS gateway services Firebase, Twilio, and MSG91. You can choose the right service that suits your customer base and geographical location.</span></p>
<p><img class="aligncenter wp-image-18734003433938 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/2024-03-20_13-04-37-1.png" alt="Choose from Three SMS Gateways" width="681" height="138" /></p>
<h3><b>Enable force login before checkout</b></h3>
<p><span style="font-weight: 400">The WooCommerce login before checkout forces users to log in before they checkout. The plugin automatically fetches all the customer information when they log in from the checkout page.</span></p>
<p><img class="aligncenter wp-image-18734002651685 size-full" src="https://woocommerce.com/wp-content/uploads/2020/11/image2-2.png" alt="Enable force login before checkout" width="781" height="614" /></p>
<h3><b>Mobile responsive</b></h3>
<p><span style="font-weight: 400">Being mobile responsive, this extension offers a seamless mobile-ready experience to the customer with a faster response rate and more secure login. Customers can access their accounts with just a few taps.</span></p>
<h3><b>Benefits of Using the WooCommerce OTP Plugin</b></h3>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Easy & fast user registration for customers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Users can register and log in directly with their phone numbers</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Avoids spam user registration on your website</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Saves customers time</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Users can log in without remembering their user ID and Password</span></li>
</ul>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Bakery</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Multi-Site</li>
<li>PHP 8</li>
<li>Mobile Layouts</li>
</ul>
<h3><strong>How to Get Started</strong></h3>
<ol>
<li>Purchase <strong>Registration & Login with Mobile Phone Number</strong> from WooCommerce.com.</li>
<li>Download and install the extension.</li>
<li>Activate the extension.</li>
<li>Go to the <strong>WooCommerce > Settings> Login with phone</strong> tab to enable and configure the settings.</li>
<li>Read the full installation guide <a href="https://woocommerce.com/document//registration-login-with-mobile-phone-number/">here</a>.</li>
</ol>
<h3>Requirements</h3>
<p>Minimum PHP version: 5.2</p>
<p> </p>
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<tbody>
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<td><img class="alignnone wp-image-18734002262567" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed-1.png?w=320" alt="WooCommerce Login with Phone - documentation" width="120" height="105" /></td>
<td>
<h2>Documentation</h2>
<p>Looking for assistance? Check out the extensive documentation for a complete understanding of the WooCommerce OTP Login plugin.</p>
<h4><a href="https://woocommerce.com/document/registration-login-with-mobile-phone-number/" target="_blank" rel="noopener">View documentation</a></h4>
</td>
</tr>
</tbody>
</table>
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262567" src="https://fmablog.fmeaddons.com/wp-content/uploads/2023/10/Questions-and-Support.png" alt="woocommerce FmeAddons Support" width="120" height="105" /></td>
<td>
<h2>Questions and Support</h2>
<p>For Questions and Support: If you have inquiries before making a purchase or require assistance, don’t hesitate to contact our support team.</p>
<p><a href="mailto:support@fmeaddons.com">Send email</a></td>
</tr>
</tbody>
</table>

Registration & Login with Mobile Phone Number

<p>Enable WooCommerce 2FA by allowing users to log in and register with a mobile phone number with an OTP (One Time Password). Provide your customers with an easy and secure login method with the WooCommerce registration with the phone number plugin.</p>

Support Ticket System vs Registration & Login with Mobile Phone Number