<h2>What is TopLayer/LEO – Bulk Notifications?</h2>
<p>TopLayer/LEO – Bulk Notifications is the simplest way to keep your customers informed at scale. Instead of adding notes to orders one by one, you can update hundreds or even thousands of customers at once with just a simple comma separated value (CSV) file. Each note is added to the correct order and automatically emailed to the customer, saving you hours of manual work and ensuring no one is left in the dark.</p>
<h3>Why you should choose Bulk Notifications</h3>
<ul>
<li><strong>Save time and effort</strong>: Post updates across many orders in minutes.</li>
<li><strong>Keep customers in the loop</strong>: Every note triggers the standard WooCommerce email so customers stay informed without extra steps.</li>
<li><strong>Stress-free performance</strong>: Built with background batching that prevents timeouts, even on shared hosting.</li>
<li><strong>Simple and familiar</strong>: Upload a two-column CSV right from WooCommerce settings — no complex setup or mapping required.</li>
<li><strong>Perfect for common use cases</strong>: Send shipment tracking details, service updates, or personalized messages to entire groups of customers with ease.</li>
</ul>
<h3>How it works</h3>
<ol>
<li>Download the CSV template from the extension settings.</li>
<li>Enter the <em>Order ID</em> and <em>Customer Note</em> for each order you’d like to update.</li>
<li>Upload the file and click <strong>Save changes</strong>.</li>
<li>Bulk Notifications handles the rest — your notes are queued, processed in the background, and emailed to customers automatically.</li>
</ol>
<p>This extension was designed to solve one problem well: bulk customer communication. It gives store managers a safe, reliable, and time-saving way to deliver order updates at scale, while keeping the WooCommerce experience simple and familiar. As part of the <strong>Low Earth Orbit (LEO)</strong> suite of store-management extension from TopLayer Creative, Bulk Notifications integrates seamlessly with other tools built to enhance your store’s capabilities and create a smoother experience for both merchants and customers.</p>

TopLayer/LEO – Bulk Notifications

<p>Bulk Notifications lets you upload a CSV, sending customer notes automatically. Optimized to avoid timeouts, it’s ideal for posting shipment updates, service notices, or personalized messages across many orders at once.</p>

<ul class="wccom-tick-list-primary">
<li><strong>Plug and play</strong> ― Requires no configuration to get up and running.</li>
<li><strong>Automatic tracking links</strong> ― for all major providers.</li>
<li><strong>Custom tracking links</strong> ― out-of-the-box support.</li>
</ul>
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<p>Provide customers with an easy way to track their shipment with WooCommerce Shipment Tracking. After adding details to an order, the tracking information will appear in <strong>emails</strong>, the <strong>order tracking page</strong>, and the <strong>order view</strong> page in their account section.</p>
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<p>Out of the box, <strong>this extension supports custom tracking links</strong> and automatic tracking links for the following major providers:</p>
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<ul class="wccom-tick-list-secondary">
<li>Australia Post</li>
<li>Canada Post</li>
<li>City Link</li>
<li>DHL</li>
<li>DPD</li>
<li>Fastway South Africa</li>
<li>FedEx</li>
<li>OnTrac</li>
</ul>
</div>
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<ul class="wccom-tick-list-secondary">
<li>ParcelForce</li>
<li>Polish shipping providers</li>
<li>Royal Mail</li>
<li>SAPO</li>
<li>TNT Express (consignment)</li>
<li>TNT Express (reference)</li>
<li>UPS</li>
<li>USPS</li>
</ul>
</div>
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<p><strong>Unlock tracking in the WooCommerce Mobile App</strong>; add tracking numbers on the go directly within the <a href="https://woocommerce.com/mobile/">WooCommerce Mobile App</a>.</p>
<p> </p>
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<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything you need to know about the Shipment Tracking extension.</p>
<h4><a href="https://woocommerce.com/document/shipment-tracking/" target="_blank" rel="noopener">View documentation</a></h4>
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<h2>Questions and Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Happiness Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">Get support</a></h4>
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Shipment Tracking

<p>Add shipment tracking information to your orders.</p>

TopLayer/LEO – Bulk Notifications vs Shipment Tracking