<p><a href="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png"><img class="alignnone size-medium wp-image-7222269" src="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png?w=620" alt="Send SMS order updates to customers and admins" width="620" height="215" /></a></p>
<h2>Keep Your Customers Happy With Automated SMS Order Notifications</h2>
<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>
<h3>Why offer SMS Order Updates?</h3>
<p>Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!</p>
<figure id="attachment_151538" aria-describedby="caption-attachment-151538" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg"><img class="size-medium aligncenter wp-image-151538" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg?w=550" alt="WooCommerce Twilio SMS Notifications Example" width="550" height="515" /></a><figcaption id="caption-attachment-151538" class="wp-caption-text">Your WooCommerce store could be sending these SMS messages in 5 minutes or less…</figcaption></figure>
<h3>Powered by Twilio</h3>
<p>This extension is designed to work with <a href="http://www.twilio.com/" target="_blank" rel="noopener noreferrer">Twilio</a>, the premier cloud communications service, with support for over 40 countries. You’ll need to <a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.</p>
<h3>Keep Your Customers in the Loop</h3>
<p>Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.</p>
<figure id="attachment_151539" aria-describedby="caption-attachment-151539" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png"><img class="size-medium aligncenter wp-image-151539" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png?w=550" alt="WooCommerce Twilio SMS Notification Opt-In" width="550" height="271" /></a><figcaption id="caption-attachment-151539" class="wp-caption-text">Add an SMS opt-in checkbox to your checkout</figcaption></figure>
<p>You can even send messages for your <strong>custom order statuses</strong> created with <a href="https://woocommerce.com/products/woocommerce-order-status-manager/">Order Status Manager</a>! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.</p>
<h3>Powerful Customization</h3>
<p>You can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your custom text.</p>
<p>You also have the option to automatically shorten URLs within messages using Google’s URL shortener.</p>
<figure id="attachment_152704" aria-describedby="caption-attachment-152704" style="width: 432px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png"><img class="aligncenter size-medium wp-image-158617" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png?w=432" alt="WooCommerce Twilio Customer Notification Settings" width="432" height="550" /></a><figcaption id="caption-attachment-152704" class="wp-caption-text">Add that personal touch with customized SMS messages</figcaption></figure>
<p>You can easily test what customers will see when they receive a message from you right from your Twilio settings page.</p>
<figure id="attachment_152706" aria-describedby="caption-attachment-152706" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png"><img class="size-medium aligncenter wp-image-152706" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png?w=550" alt="WooCommerce Twilio SMS Notifications Test Message" width="550" height="228" /></a><figcaption id="caption-attachment-152706" class="wp-caption-text">Send test SMS messages directly from the settings page</figcaption></figure>
<h3>Get Insight into Every Order</h3>
<p>Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.</p>
<figure id="attachment_152707" aria-describedby="caption-attachment-152707" style="width: 292px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png"><img class="size-full aligncenter wp-image-152707" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png" alt="WooCommerce Twilio SMS Notification Send Message" width="292" height="207" /></a><figcaption id="caption-attachment-152707" class="wp-caption-text">Sending your customers SMS updates can’t get much easier than this</figcaption></figure>
<p>See the status of every SMS sent to a customer by viewing the Order Notes for their order. See the message that was sent and the status. Any errors will appear here to help with troubleshooting.</p>
<figure id="attachment_152708" aria-describedby="caption-attachment-152708" style="width: 290px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png"><img class="size-full aligncenter wp-image-152708" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png" alt="WooCommerce Twilio SMS Notification Admin Order Note" width="290" height="218" /></a><figcaption id="caption-attachment-152708" class="wp-caption-text">View every SMS message that was sent to a customer</figcaption></figure>
<div class="woo-sc-box normal  info ">To find if Twilio works in your country and to get additional pricing information please visit the <a href="http://www.twilio.com/sms/pricing">Twilio SMS Pricing page</a>.</div>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Login to your Twilio account (<a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for Twilio if you don’t already have an account) and grab your Account SID & Auth Code</li>
<li>Add your Twilio info to the extension settings page</li>
<li>That’s it! Sit back and enjoy automatic SMS updates!</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/twilio-sms-notifications/">full documentation</a> to learn how to customize SMS messages, change order status triggers, setup new order notifications, and more!</p>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Twilio SMS Notifications

<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>

<h2 style="text-align: center"><span data-preserver-spaces="true">Alert Customers When Products Restock or Prices Change</span></h2>
<p>Back in Stock and Price Alert extension for WooCommerce allows your customers to subscribe to restock notifications on out-of-stock products.</p>
<p>You can enable a stock alert subscription for specific out-of-stock products and send an automatic email when products restock. The extension maintains a separate grid to list all subscribers with their current subscription status, products subscribed for, and more. You can filter subscribers by products and subscription statuses.</p>
<p>You can also enable price alert subscription on selected price sensitive products to let customers subscribe for price drop email alerts. You can choose to trigger automatic email notifications when prices drop or increase. This feature can bring back price-cautious customers by offering price cuts. The extension lists all subscribers in a separate grid to let admins filter by product and subscription status.</p>
<h2><strong>Features of back-in-stock notifications</strong></h2>
<ul class="wccom-tick-list">
<li>Enable subscription forms for out-of-stock products</li>
<li>Display subscription boxes for specific products, categories, and user roles</li>
<li>Automatically send email notifications when products restock</li>
<li>Allow subscription boxes to backorder products</li>
<li>Add minimum restock count to trigger email alerts</li>
<li>Customizable subscription box text, buttons, and success and failure messages</li>
<li>Customizable email notifications with unsubscribe links</li>
<li>A dashboard to view the most-subscribed products, total counts, and more</li>
<li>Grid view of restock-subscribed user details along with emails</li>
<li>Ability to filter grid views by product and subscription statuses</li>
<li>Includes privacy policy text with a checkbox</li>
</ul>
<h2><strong>Features of price alerts</strong></h2>
<ul class="wccom-tick-list">
<li>Enable price alerts for specific products and user roles</li>
<li>Trigger email notifications in case of price drops or increases</li>
<li>Customizable subscription-box texts, buttons, and success and failure messages</li>
<li>Customizable email notifications with unsubscribe links</li>
<li>A dashboard view of the total number of subscribed users and most subscribed products</li>
<li>Grid view of subscribed user details along with emails</li>
<li>Ability to filter grid views by product and subscription statuses</li>
<li>A dashboard to view the most-subscribed products, total count, and more</li>
<li>Grid view of price-alert subscribed user details along with emails</li>
<li>Ability to filter grid view by product and subscription statuses</li>
<li>Include privacy policy text with a checkbox</li>
</ul>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-9-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/08\/Price-Alert-Front-end.jpg","id":"8481698","title":"Price Alert Front end","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2021\/08\/Restock-Frontend.jpg","id":"8481699","title":"Restock Frontend","alt":"","caption":"","itemprop":"image"}]"></div>
<h2>Dashboard</h2>
<p>The <strong>Back in Stock and Price Alert</strong> extension for WooCommerce comes with a powerful dashboard that displays the total number of subscriptions, last subscriptions, alerts sent, and the most-subscribed products for out-of-notification and price alerts.</p>
<p><img class="alignnone size-full wp-image-8481512" src="https://woocommerce.com/wp-content/uploads/2021/08/Dashboard-Instock-and-price-alert-1.png" alt="" width="980" height="639" /></p>
<h2><strong>Back in stock notifications</strong></h2>
<p>You can configure restock notifications for specific products, categories, and user roles. You can also add minimum stock amounts to trigger email notifications, customize subscription box labels, buttons, success, and unsubscribed and fail messages.</p>
<p><img class="alignnone size-full wp-image-8481510" src="https://woocommerce.com/wp-content/uploads/2021/08/Restock-Settings-1.png" alt="" width="980" height="1810" /></p>
<h3><strong>Manage restock subscribers</strong></h3>
<p>You can view details of users subscribed for out-of-stock products to get automatic notifications when items restock. The grid shows important information about subscriptions such as subscriber names, email addresses, product names, subscription dates, current statuses, and last email notifications. The grid enables you to filter subscribers by subscription statuses (subscribed or unsubscribed) and products.</p>
<p><img class="alignnone size-full wp-image-8481514" src="https://woocommerce.com/wp-content/uploads/2021/08/Stock-Alerts-Grid-1.png" alt="" width="980" height="677" /></p>
<h2><strong>Price-increases and price drop alerts</strong></h2>
<p>You can choose to enable the price-alert subscription form on selected products, categories, and user roles. Trigger email notifications on price drops, price increases, or both. You can also customize button labels and custom messages.</p>
<p><img class="alignnone size-full wp-image-8481509" src="https://woocommerce.com/wp-content/uploads/2021/08/Price-alert-Settings-1.png" alt="" width="980" height="1504" /></p>
<h3><strong>Manage price-alert subscribers</strong></h3>
<p>The grid view allows you to see the list of subscribers by names, email addresses, product names, subscription dates, waiting times, current statuses, and last email notifications. The grid enables you to filter subscribers by subscription status (subscribed or unsubscribed) and products.</p>
<p><img class="alignnone size-full wp-image-8481508" src="https://woocommerce.com/wp-content/uploads/2021/08/Price-Alert-subscriptions-1.png" alt="" width="980" height="843" /></p>
<h2><strong>Email notifications</strong></h2>
<p>You can configure seven emails notifications for admins and customers.</p>
<ul class="wccom-tick-list">
<li>Email to admins when there are new-stock alert subscriptions</li>
<li>Email to admins when there are new-price alert subscriptions</li>
<li>Email to customers when there are new restock subscriptions</li>
<li>Email to customers when they enable price-alert subscriptions</li>
<li>Email to customers when product prices increase</li>
<li>Email to customers when product prices drop</li>
<li>Email to customers when products restock</li>
</ul>
<p><img class="alignnone size-full wp-image-8481617" src="https://woocommerce.com/wp-content/uploads/2021/08/Email-notifications-1.jpg" alt="" width="980" height="1848" /></p>
<h2><strong>Email logs</strong></h2>
<p>The extension records all email notifications sent to customers for price alerts, restocks, and more.</p>
<p><img class="alignnone size-full wp-image-8481513" src="https://woocommerce.com/wp-content/uploads/2021/08/Email-Logs-1.png" alt="" width="980" height="672" /></p>

Back in Stock and Price Alert

<p>Allow your customers to subscribe for out of stock products and receive automatic email when product is back in stock.</p>

Twilio SMS Notifications vs Back in Stock and Price Alert