<p><a href="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png"><img class="alignnone size-medium wp-image-7222269" src="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png?w=620" alt="Send SMS order updates to customers and admins" width="620" height="215" /></a></p>
<h2>Keep Your Customers Happy With Automated SMS Order Notifications</h2>
<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>
<h3>Why offer SMS Order Updates?</h3>
<p>Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!</p>
<figure id="attachment_151538" aria-describedby="caption-attachment-151538" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg"><img class="size-medium aligncenter wp-image-151538" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg?w=550" alt="WooCommerce Twilio SMS Notifications Example" width="550" height="515" /></a><figcaption id="caption-attachment-151538" class="wp-caption-text">Your WooCommerce store could be sending these SMS messages in 5 minutes or less…</figcaption></figure>
<h3>Powered by Twilio</h3>
<p>This extension is designed to work with <a href="http://www.twilio.com/" target="_blank" rel="noopener noreferrer">Twilio</a>, the premier cloud communications service, with support for over 40 countries. You’ll need to <a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.</p>
<h3>Keep Your Customers in the Loop</h3>
<p>Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.</p>
<figure id="attachment_151539" aria-describedby="caption-attachment-151539" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png"><img class="size-medium aligncenter wp-image-151539" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png?w=550" alt="WooCommerce Twilio SMS Notification Opt-In" width="550" height="271" /></a><figcaption id="caption-attachment-151539" class="wp-caption-text">Add an SMS opt-in checkbox to your checkout</figcaption></figure>
<p>You can even send messages for your <strong>custom order statuses</strong> created with <a href="https://woocommerce.com/products/woocommerce-order-status-manager/">Order Status Manager</a>! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.</p>
<h3>Powerful Customization</h3>
<p>You can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your custom text.</p>
<p>You also have the option to automatically shorten URLs within messages using Google’s URL shortener.</p>
<figure id="attachment_152704" aria-describedby="caption-attachment-152704" style="width: 432px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png"><img class="aligncenter size-medium wp-image-158617" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png?w=432" alt="WooCommerce Twilio Customer Notification Settings" width="432" height="550" /></a><figcaption id="caption-attachment-152704" class="wp-caption-text">Add that personal touch with customized SMS messages</figcaption></figure>
<p>You can easily test what customers will see when they receive a message from you right from your Twilio settings page.</p>
<figure id="attachment_152706" aria-describedby="caption-attachment-152706" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png"><img class="size-medium aligncenter wp-image-152706" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png?w=550" alt="WooCommerce Twilio SMS Notifications Test Message" width="550" height="228" /></a><figcaption id="caption-attachment-152706" class="wp-caption-text">Send test SMS messages directly from the settings page</figcaption></figure>
<h3>Get Insight into Every Order</h3>
<p>Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.</p>
<figure id="attachment_152707" aria-describedby="caption-attachment-152707" style="width: 292px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png"><img class="size-full aligncenter wp-image-152707" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png" alt="WooCommerce Twilio SMS Notification Send Message" width="292" height="207" /></a><figcaption id="caption-attachment-152707" class="wp-caption-text">Sending your customers SMS updates can’t get much easier than this</figcaption></figure>
<p>See the status of every SMS sent to a customer by viewing the Order Notes for their order. See the message that was sent and the status. Any errors will appear here to help with troubleshooting.</p>
<figure id="attachment_152708" aria-describedby="caption-attachment-152708" style="width: 290px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png"><img class="size-full aligncenter wp-image-152708" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png" alt="WooCommerce Twilio SMS Notification Admin Order Note" width="290" height="218" /></a><figcaption id="caption-attachment-152708" class="wp-caption-text">View every SMS message that was sent to a customer</figcaption></figure>
<div class="woo-sc-box normal  info ">To find if Twilio works in your country and to get additional pricing information please visit the <a href="http://www.twilio.com/sms/pricing">Twilio SMS Pricing page</a>.</div>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Login to your Twilio account (<a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for Twilio if you don’t already have an account) and grab your Account SID & Auth Code</li>
<li>Add your Twilio info to the extension settings page</li>
<li>That’s it! Sit back and enjoy automatic SMS updates!</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/twilio-sms-notifications/">full documentation</a> to learn how to customize SMS messages, change order status triggers, setup new order notifications, and more!</p>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Twilio SMS Notifications

<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>

<p>Running out of stock is always frustrating. Can’t avoid it? Then turn it into something positive! Stop worrying about all the sales you are missing, and think about the customers you can bring back.</p>
<ul class="wccom-tick-list-primary">
<li><strong>Turn your sold-out products into waitlists</strong> that anyone can join.</li>
<li><strong>Send automated emails</strong> to your customers when their favorite products are restocked.</li>
<li><strong>Recover lost sales</strong>, build customer loyalty, and gain deeper insights into your inventory.</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Bring customers back to your store</h2>
<div class="aligncenter" style="max-width: 720px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6884861" aria-describedby="caption-attachment-6884861" style="width: 796px" class="wp-caption aligncenter"><img class="wp-image-6884861" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-signup-bowtie.png?w=896" alt="Build waitlists and notify your customers when their favorite products are back in stock." width="796" height="375" /><figcaption id="caption-attachment-6884861" class="wp-caption-text">Build waitlists and notify your customers when their favorite products are restocked.</figcaption></figure>
</div>
<p> </p>
<p><strong>Back In Stock Notifications</strong> gives your customers an effortless way to know when your products are restocked, and brings them back to your store. Here’s how it works:</p>
<ol>
<li>Customers who land on a sold-out product page are invited to sign up with their email and get notified when the product becomes available.</li>
<li>When the product is back in stock, all customers who joined the waitlist receive an automated notification.</li>
<li>Customers return to your store and complete their purchase!</li>
</ol>
<div class="aligncenter" style="max-width: 540px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6884865" aria-describedby="caption-attachment-6884865" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-6884865" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-notification.png" alt="Did you know that up to 20% of the customers who sign up for stock alerts eventually return and complete their purchase?" width="980" height="1128" /><figcaption id="caption-attachment-6884865" class="wp-caption-text">Did you know that up to 20% of the customers who sign up for stock alerts eventually return and complete their purchase?</figcaption></figure>
</div>
<h2>Measure demand for out-of-stock products</h2>
<p>Stop hiding sold-out products in your catalog! With <strong>Back In Stock Notifications</strong>, you can:</p>
<ul class="wccom-tick-list-primary">
<li><strong>Measure purchase intent</strong> for out-of-stock products.</li>
<li><strong>View your most wanted sold-out products</strong>, and restock them first.</li>
<li><strong>Gain deeper insights into your inventory</strong>, and make more accurate demand forecasts.</li>
</ul>
<div class="aligncenter" style="max-width: 720px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6895991" aria-describedby="caption-attachment-6895991" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-6895991" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-dashboard.png" alt="" width="980" height="896" /><figcaption id="caption-attachment-6895991" class="wp-caption-text">Use the Stock Notifications Dashboard to check customer activity and view key product insights.</figcaption></figure>
</div>
<h2>Stay connected with your most loyal customers</h2>
<p>Customers who sign up for back-in-stock notifications send you a strong buying signal with high purchase intent. So why not take the opportunity to stay connected with them?</p>
<p><strong>Back In Stock Notifications</strong> stores your waitlist contact details even after all notifications have been sent, making it easy to export and use them in your favorite email marketing platform.</p>
<div class="aligncenter" style="max-width: 720px;font-size: 95%;font-weight: normal;font-style: italic;margin-bottom: 40px">
<figure id="attachment_6885695" aria-describedby="caption-attachment-6885695" style="width: 980px" class="wp-caption aligncenter"><img class="size-full wp-image-6885695" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-admin-notifications-list-table.png" alt="Turn stock-outs into an opportunity to grow your audience and build customer loyalty." width="980" height="872" /><figcaption id="caption-attachment-6885695" class="wp-caption-text">Turn stock-outs into an opportunity to grow your audience and build customer loyalty.</figcaption></figure>
</div>
<h2>Let your customers manage their preferences</h2>
<p>Concerned about your customers’ privacy? The plugin <strong>supports double opt-in</strong>, and handles opt-ins and opt-outs gracefully, giving customers with or without an account the freedom to manage their own preferences:</p>
<ol>
<li>Logged in customers can sign up without entering their email and can manage active notifications from their Account page.</li>
<li>Confirmation and notification emails include a handy “unsubscribe” link that gives your customers a frictionless way to opt-out of all alerts they have signed up for.</li>
</ol>
<figure id="attachment_8869723" aria-describedby="caption-attachment-8869723" style="width: 1946px" class="wp-caption aligncenter"><img class="wp-image-8869723 size-full" style="margin-bottom: 0.5em" src="https://woocommerce.com/wp-content/uploads/2020/11/bis-my-account-view.png" alt="Enable your customers to manage their notifications directly from their My Account page." width="1946" height="1149" /><figcaption id="caption-attachment-8869723" class="wp-caption-text">Enable your customers to manage their notifications directly from their <strong>My Account</strong> page.</figcaption></figure>
<h2>Experience WooCommerce at its finest</h2>
<p><strong>Back In Stock Notifications</strong> has been optimized to leverage the latest technologies built into WooCommerce, while making the most of the features you love.</p>
<ul class=""wccom-tick-list-secondary">
<li><strong>Running a high-traffic store?</strong> Thanks to its integration with Action Scheduler, the extension can send thousands of back-in-stock alerts without breaking a sweat.</li>
<li><strong>Need full support for Variable products?</strong> The plugin stores the current variation selections when customers sign up, and restores their selections when they return.</li>
<li><strong>Using <a href="https://woocommerce.com/products/product-bundles/" target="_blank" rel="noopener noreferrer">Product Bundles</a></strong>? With <strong>Back In Stock Notifications</strong>, your customers can sign up and get notified when bundles with insufficient stock become available.</li>
</ul>
<p>Settle for nothing but blazing-fast, battle-tested WooCommerce software, backed by a support team you can trust.</p>
<h2>Customize and extend it</h2>
<p>Looking for a way to limit notification sign-ups to logged in customers? Don’t want to create a new account for guests who sign up for stock alerts? No problem! <strong>Back In Stock Notifications</strong> comes with everything you need to make it work just how you want.</p>
<h2>How to get started</h2>
<ol>
<li>Buy <strong>Back In Stock Notifications</strong>.</li>
<li>Download and install it.</li>
<li>Make sure that <a href="https://woocommerce.com/document/store-owners-guide/#requirements" target="_blank" rel="noopener noreferrer">out-of-stock products are visible</a> in your catalog.</li>
<li>Sit back and start recovering lost sales!</li>
</ol>

Back In Stock Notifications

<p>Notify customers when your products are restocked.</p>

Twilio SMS Notifications vs Back In Stock Notifications