<p><a href="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png"><img class="alignnone size-medium wp-image-7222269" src="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png?w=620" alt="Send SMS order updates to customers and admins" width="620" height="215" /></a></p>
<h2>Keep Your Customers Happy With Automated SMS Order Notifications</h2>
<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>
<h3>Why offer SMS Order Updates?</h3>
<p>Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!</p>
<figure id="attachment_151538" aria-describedby="caption-attachment-151538" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg"><img class="size-medium aligncenter wp-image-151538" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg?w=550" alt="WooCommerce Twilio SMS Notifications Example" width="550" height="515" /></a><figcaption id="caption-attachment-151538" class="wp-caption-text">Your WooCommerce store could be sending these SMS messages in 5 minutes or less…</figcaption></figure>
<h3>Powered by Twilio</h3>
<p>This extension is designed to work with <a href="http://www.twilio.com/" target="_blank" rel="noopener noreferrer">Twilio</a>, the premier cloud communications service, with support for over 40 countries. You’ll need to <a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.</p>
<h3>Keep Your Customers in the Loop</h3>
<p>Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.</p>
<figure id="attachment_151539" aria-describedby="caption-attachment-151539" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png"><img class="size-medium aligncenter wp-image-151539" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png?w=550" alt="WooCommerce Twilio SMS Notification Opt-In" width="550" height="271" /></a><figcaption id="caption-attachment-151539" class="wp-caption-text">Add an SMS opt-in checkbox to your checkout</figcaption></figure>
<p>You can even send messages for your <strong>custom order statuses</strong> created with <a href="https://woocommerce.com/products/woocommerce-order-status-manager/">Order Status Manager</a>! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.</p>
<h3>Powerful Customization</h3>
<p>You can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your custom text.</p>
<p>You also have the option to automatically shorten URLs within messages using Google’s URL shortener.</p>
<figure id="attachment_152704" aria-describedby="caption-attachment-152704" style="width: 432px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png"><img class="aligncenter size-medium wp-image-158617" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png?w=432" alt="WooCommerce Twilio Customer Notification Settings" width="432" height="550" /></a><figcaption id="caption-attachment-152704" class="wp-caption-text">Add that personal touch with customized SMS messages</figcaption></figure>
<p>You can easily test what customers will see when they receive a message from you right from your Twilio settings page.</p>
<figure id="attachment_152706" aria-describedby="caption-attachment-152706" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png"><img class="size-medium aligncenter wp-image-152706" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png?w=550" alt="WooCommerce Twilio SMS Notifications Test Message" width="550" height="228" /></a><figcaption id="caption-attachment-152706" class="wp-caption-text">Send test SMS messages directly from the settings page</figcaption></figure>
<h3>Get Insight into Every Order</h3>
<p>Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.</p>
<figure id="attachment_152707" aria-describedby="caption-attachment-152707" style="width: 292px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png"><img class="size-full aligncenter wp-image-152707" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png" alt="WooCommerce Twilio SMS Notification Send Message" width="292" height="207" /></a><figcaption id="caption-attachment-152707" class="wp-caption-text">Sending your customers SMS updates can’t get much easier than this</figcaption></figure>
<p>See the status of every SMS sent to a customer by viewing the Order Notes for their order. See the message that was sent and the status. Any errors will appear here to help with troubleshooting.</p>
<figure id="attachment_152708" aria-describedby="caption-attachment-152708" style="width: 290px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png"><img class="size-full aligncenter wp-image-152708" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png" alt="WooCommerce Twilio SMS Notification Admin Order Note" width="290" height="218" /></a><figcaption id="caption-attachment-152708" class="wp-caption-text">View every SMS message that was sent to a customer</figcaption></figure>
<div class="woo-sc-box normal  info ">To find if Twilio works in your country and to get additional pricing information please visit the <a href="http://www.twilio.com/sms/pricing">Twilio SMS Pricing page</a>.</div>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Login to your Twilio account (<a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for Twilio if you don’t already have an account) and grab your Account SID & Auth Code</li>
<li>Add your Twilio info to the extension settings page</li>
<li>That’s it! Sit back and enjoy automatic SMS updates!</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/twilio-sms-notifications/">full documentation</a> to learn how to customize SMS messages, change order status triggers, setup new order notifications, and more!</p>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Twilio SMS Notifications

<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>

<ul class="wccom-tick-list-primary">
<li>Allow customers to create Product Restock Request for WooCommerce when an item is out of stock.</li>
<li>Decide which products or categories will show the restock request form.</li>
<li>Configure the form fields to gather notes, quantity, email, and name.</li>
<li>Completely automatic alerts for your users when products come back in stock.</li>
<li>Restocks Request Management – Manage all restocks requests from your store backend.</li>
<li>Allow guests and registered users to request restocks</li>
<li>Find out which out-of-stock products customers want most and restock more wisely.</li>
<li>With customizable templates, you can customize email alerts to match your brand.</li>
</ul>
<h2>Turn ‘Out of Stock’ into Sales with Product Restock Request</h2>
<p>The product Restock Request for WooCommerce plugin is a must-have solution for the store owners who do not wish to lose out the sales due to out of stock products. With this powerful plugin, your customers can quickly submit requests to get restocks on any currently unavailable items and automatically receive back-in-stock notifications as soon as inventory is updated — and no manual follow-up required!</p>
<p>The WooCommerce pre-order plugin is specifically designed to work with your existing WooCommerce store & gives you complete control from the admin dashboard, allows you to support custom restock request forms and provides real-time product demand insights. This plugin is your secret weapon to getting higher conversions, happier customers, and smart inventory management that keeps you one step ahead!</p>
<h2>Feature Details</h2>
<p><strong>Easy Restock Requests</strong></p>
<p>Customers can quickly send restock requests when a product sells out. The Product Restock Request for Woo Commerce plugin automatically shows the request form based on the stock levels you set, making restocking smoother and better for users.<img class="alignnone size-medium wp-image-18734005331121" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_35_18.jpg?w=896" alt="Woocommerce product restock request form" width="896" height="454" /></p>
<p><strong>Show Where You Want</strong></p>
<p>Store owners can choose which products or categories show the restock form. This lets you control where it appears, perfect for highlighting popular or fast-selling items.</p>
<p><img class="alignnone size-medium wp-image-18734005331119" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_46_07.jpg?w=896" alt="WooCommerce out of stock Manager" width="896" height="454" /></p>
<p><strong>Instant Notifications</strong></p>
<p>When an out-of-stock product is restocked, the plugin sends automatic email alerts to interested customers right away. This helps boost sales by encouraging quick purchases.</p>
<p><img class="alignnone size-medium wp-image-18734005331118" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_47_05.jpg?w=896" alt="Back in stock Notifier for WooCommerce" width="896" height="391" /></p>
<p><strong>Full Admin Control</strong></p>
<p>You get full control with an easy admin panel inside WooCommerce. Store owners can view, filter, and manage all restock requests easily. Each request is organized for better tracking and decisions.</p>
<p><img class="alignnone size-medium wp-image-18734005331120" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_44_58.jpg?w=896" alt="Store owners can view, filter, and manage all restock requests easily" width="896" height="454" /></p>
<p><strong>Support for Guests & User Roles</strong></p>
<p>You can decide if restock requests are open to everyone or only certain users (like logged-in customers or wholesalers). This makes the plugin great for both B2C and B2B stores.</p>
<p><img class="alignnone size-medium wp-image-18734005331117" src="https://woocommerce.com/wp-content/uploads/2025/04/screenshot-nexolistech.com-2025.05.23-22_48_21.jpg?w=796" alt="woo commerce product restock request This makes the plugin great for both B2C and B2B stores " width="796" height="244" /></p>
<p><strong>Know What’s in Demand</strong></p>
<p>Track how many requests each product gets to understand what customers want most. This makes it easier for you to concentrate on restocking the most popular products.</p>
<h2>Use Cases</h2>
<ul class="wccom-tick-list-primary">
<li data-start="139" data-end="215">
<p data-start="142" data-end="215">Notify customers when out-of-stock products become available again.</p>
</li>
<li data-start="216" data-end="281">
<p data-start="219" data-end="281">Analyze product demand before deciding to restock items.</p>
</li>
<li data-start="282" data-end="365">
<p data-start="285" data-end="365">Measure interest in seasonal or limited-edition products before re-launch.</p>
</li>
<li data-start="366" data-end="432">
<p data-start="369" data-end="432">Build a waitlist for upcoming or soon-to-launch products.</p>
</li>
<li data-start="433" data-end="507">
<p data-start="436" data-end="507">Help B2B/wholesale buyers stay updated on bulk item availability.</p>
</li>
<li data-start="508" data-end="583">
<p data-start="511" data-end="583">Allow guest users to express interest without creating an account.</p>
</li>
<li data-start="584" data-end="648">
<p data-start="587" data-end="648">Grow your email list through restock request submissions.</p>
</li>
</ul>
<h2>Benefits</h2>
<ul class="wccom-tick-list-primary">
<li>Make it simple for customers to ask for restocks and keep them happy.</li>
<li>It automatically sends alerts to customers as soon as the item is back in stock.</li>
<li>Use up-to-date customer demand data to better plan your inventory.</li>
<li>Bring back interested shoppers and increase sales with ease.</li>
<li>The Product Restock Request feature helps you recover lost sales by reaching out to ready-to-buy customers.</li>
</ul>

Product Restock Request

<p>Let customers request restock alerts in WooCommerce. Boost sales and engagement by automating product restock notifications.</p>

Twilio SMS Notifications vs Product Restock Request