<p><a href="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png"><img class="alignnone size-medium wp-image-7222269" src="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png?w=620" alt="Send SMS order updates to customers and admins" width="620" height="215" /></a></p>
<h2>Keep Your Customers Happy With Automated SMS Order Notifications</h2>
<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>
<h3>Why offer SMS Order Updates?</h3>
<p>Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!</p>
<figure id="attachment_151538" aria-describedby="caption-attachment-151538" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg"><img class="size-medium aligncenter wp-image-151538" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg?w=550" alt="WooCommerce Twilio SMS Notifications Example" width="550" height="515" /></a><figcaption id="caption-attachment-151538" class="wp-caption-text">Your WooCommerce store could be sending these SMS messages in 5 minutes or less…</figcaption></figure>
<h3>Powered by Twilio</h3>
<p>This extension is designed to work with <a href="http://www.twilio.com/" target="_blank" rel="noopener noreferrer">Twilio</a>, the premier cloud communications service, with support for over 40 countries. You’ll need to <a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.</p>
<h3>Keep Your Customers in the Loop</h3>
<p>Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.</p>
<figure id="attachment_151539" aria-describedby="caption-attachment-151539" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png"><img class="size-medium aligncenter wp-image-151539" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png?w=550" alt="WooCommerce Twilio SMS Notification Opt-In" width="550" height="271" /></a><figcaption id="caption-attachment-151539" class="wp-caption-text">Add an SMS opt-in checkbox to your checkout</figcaption></figure>
<p>You can even send messages for your <strong>custom order statuses</strong> created with <a href="https://woocommerce.com/products/woocommerce-order-status-manager/">Order Status Manager</a>! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.</p>
<h3>Powerful Customization</h3>
<p>You can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your custom text.</p>
<p>You also have the option to automatically shorten URLs within messages using Google’s URL shortener.</p>
<figure id="attachment_152704" aria-describedby="caption-attachment-152704" style="width: 432px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png"><img class="aligncenter size-medium wp-image-158617" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png?w=432" alt="WooCommerce Twilio Customer Notification Settings" width="432" height="550" /></a><figcaption id="caption-attachment-152704" class="wp-caption-text">Add that personal touch with customized SMS messages</figcaption></figure>
<p>You can easily test what customers will see when they receive a message from you right from your Twilio settings page.</p>
<figure id="attachment_152706" aria-describedby="caption-attachment-152706" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png"><img class="size-medium aligncenter wp-image-152706" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png?w=550" alt="WooCommerce Twilio SMS Notifications Test Message" width="550" height="228" /></a><figcaption id="caption-attachment-152706" class="wp-caption-text">Send test SMS messages directly from the settings page</figcaption></figure>
<h3>Get Insight into Every Order</h3>
<p>Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.</p>
<figure id="attachment_152707" aria-describedby="caption-attachment-152707" style="width: 292px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png"><img class="size-full aligncenter wp-image-152707" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png" alt="WooCommerce Twilio SMS Notification Send Message" width="292" height="207" /></a><figcaption id="caption-attachment-152707" class="wp-caption-text">Sending your customers SMS updates can’t get much easier than this</figcaption></figure>
<p>See the status of every SMS sent to a customer by viewing the Order Notes for their order. See the message that was sent and the status. Any errors will appear here to help with troubleshooting.</p>
<figure id="attachment_152708" aria-describedby="caption-attachment-152708" style="width: 290px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png"><img class="size-full aligncenter wp-image-152708" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png" alt="WooCommerce Twilio SMS Notification Admin Order Note" width="290" height="218" /></a><figcaption id="caption-attachment-152708" class="wp-caption-text">View every SMS message that was sent to a customer</figcaption></figure>
<div class="woo-sc-box normal  info ">To find if Twilio works in your country and to get additional pricing information please visit the <a href="http://www.twilio.com/sms/pricing">Twilio SMS Pricing page</a>.</div>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Login to your Twilio account (<a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for Twilio if you don’t already have an account) and grab your Account SID & Auth Code</li>
<li>Add your Twilio info to the extension settings page</li>
<li>That’s it! Sit back and enjoy automatic SMS updates!</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/twilio-sms-notifications/">full documentation</a> to learn how to customize SMS messages, change order status triggers, setup new order notifications, and more!</p>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Twilio SMS Notifications

<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>

<h2>WooCommerce email delivery made easy!</h2>
<p>Your WooCommerce store depends on emails — from order confirmations to customer notifications. But when these emails fail to send or end up in spam, it can disrupt your entire sales process and hurt customer trust.</p>
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-1" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2025/10/SMTPLogs_Video.mp4">https://woocommerce.com/wp-content/uploads/2025/10/SMTPLogs_Video.mp4</a></video></div>
<p> </p>
<p>SMTP and Email Logs for WooCommerce ensures every store email (from order receipts to status updates) is delivered securely, reliably, and recorded in a centralized email log for complete visibility and troubleshooting.</p>
<p>With built-in integrations for <b>Brevo, Gmail, Microsoft 365, Mailgun, Postmark, and SendGrid</b><span style="font-weight: 400">, you can connect your WooCommerce store to trusted transactional email providers in minutes.<br />
</span></p>
<h2>Why you need it</h2>
<p>Default emails in WooCommerce rely on basic PHP mail, which can frequently fail or get marked as spam.</p>
<p>With the SMTP and Email Logs for WooCommerce extension, your store emails are routed through verified SMTP servers, improving deliverability and reducing spam issues.</p>
<p>At the same time, every outgoing WooCommerce email is stored in a <b>centralized email log</b>, allowing you to track delivery status, investigate problems, and confirm exactly when messages were sent.</p>
<h2>Key features</h2>
<h3><b>SMTP Mailers for Reliable Email Delivery</b></h3>
<p>Connect with all major transactional email service providers, including Brevo, Gmail, Microsoft 365, Mailgun, Postmark, <span style="font-weight: 400">Maileroo, </span>and SendGrid, as well as custom SMTP servers. This gives you the flexibility to select the email infrastructure that best fits your WooCommerce store.</p>
<p><img class="aligncenter wp-image-18734006539189 size-full" src="https://woocommerce.com/wp-content/uploads/2025/10/SS-SMTP-Providers-Settings-Postman-SMTP.jpg" alt="SMTP Providers Settings - Postman SMTP" width="896" height="550" /></p>
<h3><b>Centralized Email Logs for Complete Visibility</b></h3>
<p>All WooCommerce emails are now recorded in a centralized logging system. View subjects, recipients, timestamps, SMTP connections, and delivery status, and resend failed emails from one place so you can easily monitor email activity and troubleshoot delivery issues.</p>
<h3>Detailed email logs in the <em>Order</em> edit window</h3>
<p>Keep a complete record of all WooCommerce emails, including subjects, recipients, timestamps, and delivery status directly in your admin dashboard.</p>
<h3>One-click email resend</h3>
<p>Instantly resend failed WooCommerce emails from the logs table to maintain communication without reconfiguring settings.</p>
<h3>Advanced Email Logs Viewer</h3>
<p>Access a detailed view of every WooCommerce email, including subject, recipient, delivery status, connection used, and timestamp. Open any email log to see full email content, headers, and attachments, with options to resend or delete instantly.</p>
<h3>Export Email Logs</h3>
<p>Download your WooCommerce email logs as CSV files for offline analysis, compliance records, or team reporting. Filter by date, status, or recipient, then export with one click.</p>
<p><img class="aligncenter wp-image-18734006539191 size-full" src="https://woocommerce.com/wp-content/uploads/2025/10/SS-Detailed-Email-Logs-PostSMTP.jpg" alt="" width="896" height="550" /></p>
<h2>Supported SMTP providers</h2>
<p>This extension supports all major SMTP and transactional email providers, including:</p>
<ul>
<li><b>Brevo (Sendinblue)</b>– Marketing and transactional email delivery</li>
<li><b>Gmail / Google Workspace</b>– Ideal for small to medium stores</li>
<li><b>Microsoft 365 (Outlook)</b>– Reliable email delivery using Microsoft infrastructure</li>
<li><b>Mailgun</b>– Developer-friendly email service built for transactional email</li>
<li><b>Postmark</b>– High-speed transactional email delivery with detailed analytics</li>
<li><b>SendGrid</b>– Scalable cloud-based email delivery platform</li>
<li><span style="font-weight: 400"><strong>Maileroo</strong>– API-based email delivery with simple setup and reliable performance</span></li>
<li><b>Custom SMTP Providers</b>– Connect any SMTP server with manual configuration</li>
<li><span style="font-weight: 400">More Coming Soon….</span></li>
</ul>
<p>Each mailer is simple to install, integrates flawlessly with WooCommerce, and provides encrypted, authenticated email delivery.</p>
<h2>Best for:</h2>
<ul>
<li><b>Ecommerce Stores:</b> Guarantee WooCommerce order confirmation and status emails reach customers.</li>
<li><b>Subscription Stores:</b> Maintain consistent billing and renewal email delivery.</li>
<li><b>B2B and Wholesale:</b> Send invoices, quotes, and account updates reliably.</li>
<li><b>Digital Product Stores:</b> Deliver download links and license keys instantly.</li>
<li><b>Service Providers:</b> Send appointment confirmations and updates without failure.</li>
<li><b>Educational Sites:</b> Deliver enrollment notifications and password resets on time.</li>
</ul>
<h2>How it works</h2>
<ol>
<li><b>Download, install, and activate</b> this extension.</li>
<li><b>Set Up SMTP:</b> From your store’s WP Admin dashboard, go to <em>WooCommerce > Settings > SMTP</em> and connect your email provider.</li>
<li><b>Start Sending Emails:</b> All outgoing WooCommerce emails are automatically sent and tracked.</li>
<li><b>Resend Failed Emails:</b> Use the “Resend” button from the logs section for instant re-delivery.</li>
</ol>
<p><strong>No code needed</strong> — configure once and forget it.</p>
<h2>Store owner benefits</h2>
<ul>
<li><b>Reliable Email Delivery:</b> Say goodbye to missing WooCommerce order notifications.</li>
<li><b>Full Transparency:</b> Access every sent email and track its delivery status.</li>
<li><b>Better Customer Support:</b> Verify if an email was sent or failed in seconds.</li>
<li><b>Professional Communication:</b> Build trust with customers through consistent and reliable WooCommerce emails.</li>
<li><b>Email Monitoring & Troubleshooting:</b>Use centralized email logs to quickly investigate failed emails and resend them instantly.</li>
</ul>
<h2>Technical highlights</h2>
<ul>
<li>Multi-SMTP support (Brevo, Gmail, Microsoft 365, Mailgun, Postmark, SendGrid)</li>
<li>Centralized email logging system</li>
<li>Order-based email logs</li>
<li>One-click email resend</li>
<li style="font-weight: 400"><span style="font-weight: 400">CSV export for email logs</span></li>
<li>Email delivery status tracking</li>
<li>Secure SSL/TLS authentication</li>
<li>Lightweight and performance-friendly</li>
<li>Fully compatible with the latest WooCommerce and WordPress versions</li>
</ul>
<h2>Support and documentation</h2>
<p>Need help setting up? Visit our <a href="https://woocommerce.com/document/smtp-email-logs-for-woocommerce/">documentation</a> or contact our <b>Support Team</b> for quick assistance.</p>
<h2>Take control of your WooCommerce emails</h2>
<p>Stop guessing whether your store emails are delivered — <b>SMTP and Email Logs for WooCommerce</b> gives you complete visibility into every message sent.</p>
<p>Track delivery status, view detailed logs, and resend failed emails — all from your WooCommerce dashboard.</p>
<p><b>Install SMTP and Email Logs for WooCommerce today</b> and send every WooCommerce email with confidence!</p>

SMTP & Email Logs

<p>Reliable email delivery and tracking. Send every WooCommerce email, track every message, and never miss an order notification.</p>

Twilio SMS Notifications vs SMTP & Email Logs