<p><a href="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png"><img class="alignnone size-medium wp-image-7222269" src="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png?w=620" alt="Send SMS order updates to customers and admins" width="620" height="215" /></a></p>
<h2>Keep Your Customers Happy With Automated SMS Order Notifications</h2>
<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>
<h3>Why offer SMS Order Updates?</h3>
<p>Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!</p>
<figure id="attachment_151538" aria-describedby="caption-attachment-151538" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg"><img class="size-medium aligncenter wp-image-151538" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg?w=550" alt="WooCommerce Twilio SMS Notifications Example" width="550" height="515" /></a><figcaption id="caption-attachment-151538" class="wp-caption-text">Your WooCommerce store could be sending these SMS messages in 5 minutes or less…</figcaption></figure>
<h3>Powered by Twilio</h3>
<p>This extension is designed to work with <a href="http://www.twilio.com/" target="_blank" rel="noopener noreferrer">Twilio</a>, the premier cloud communications service, with support for over 40 countries. You’ll need to <a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.</p>
<h3>Keep Your Customers in the Loop</h3>
<p>Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.</p>
<figure id="attachment_151539" aria-describedby="caption-attachment-151539" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png"><img class="size-medium aligncenter wp-image-151539" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png?w=550" alt="WooCommerce Twilio SMS Notification Opt-In" width="550" height="271" /></a><figcaption id="caption-attachment-151539" class="wp-caption-text">Add an SMS opt-in checkbox to your checkout</figcaption></figure>
<p>You can even send messages for your <strong>custom order statuses</strong> created with <a href="https://woocommerce.com/products/woocommerce-order-status-manager/">Order Status Manager</a>! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.</p>
<h3>Powerful Customization</h3>
<p>You can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your custom text.</p>
<p>You also have the option to automatically shorten URLs within messages using Google’s URL shortener.</p>
<figure id="attachment_152704" aria-describedby="caption-attachment-152704" style="width: 432px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png"><img class="aligncenter size-medium wp-image-158617" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png?w=432" alt="WooCommerce Twilio Customer Notification Settings" width="432" height="550" /></a><figcaption id="caption-attachment-152704" class="wp-caption-text">Add that personal touch with customized SMS messages</figcaption></figure>
<p>You can easily test what customers will see when they receive a message from you right from your Twilio settings page.</p>
<figure id="attachment_152706" aria-describedby="caption-attachment-152706" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png"><img class="size-medium aligncenter wp-image-152706" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png?w=550" alt="WooCommerce Twilio SMS Notifications Test Message" width="550" height="228" /></a><figcaption id="caption-attachment-152706" class="wp-caption-text">Send test SMS messages directly from the settings page</figcaption></figure>
<h3>Get Insight into Every Order</h3>
<p>Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.</p>
<figure id="attachment_152707" aria-describedby="caption-attachment-152707" style="width: 292px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png"><img class="size-full aligncenter wp-image-152707" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png" alt="WooCommerce Twilio SMS Notification Send Message" width="292" height="207" /></a><figcaption id="caption-attachment-152707" class="wp-caption-text">Sending your customers SMS updates can’t get much easier than this</figcaption></figure>
<p>See the status of every SMS sent to a customer by viewing the Order Notes for their order. See the message that was sent and the status. Any errors will appear here to help with troubleshooting.</p>
<figure id="attachment_152708" aria-describedby="caption-attachment-152708" style="width: 290px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png"><img class="size-full aligncenter wp-image-152708" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png" alt="WooCommerce Twilio SMS Notification Admin Order Note" width="290" height="218" /></a><figcaption id="caption-attachment-152708" class="wp-caption-text">View every SMS message that was sent to a customer</figcaption></figure>
<div class="woo-sc-box normal  info ">To find if Twilio works in your country and to get additional pricing information please visit the <a href="http://www.twilio.com/sms/pricing">Twilio SMS Pricing page</a>.</div>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Login to your Twilio account (<a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for Twilio if you don’t already have an account) and grab your Account SID & Auth Code</li>
<li>Add your Twilio info to the extension settings page</li>
<li>That’s it! Sit back and enjoy automatic SMS updates!</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/twilio-sms-notifications/">full documentation</a> to learn how to customize SMS messages, change order status triggers, setup new order notifications, and more!</p>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Twilio SMS Notifications

<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>

<h2 style="color: #f5247d">Display targeted, high‑impact messages to new and returning visitors</h2>
<p><strong>WooCommerce Splash Popup</strong> lets you put the right message in front of the right shopper at the right time—without sending them to another page. Use any WordPress page as the popup content, target by visitor type (logged out, logged in, or customers), and throttle how often it appears so you inform without annoying. Great for promos, newsletter signups, shipping notices, or must‑see announcements.</p>
<figure id="attachment_187464" aria-describedby="caption-attachment-187464" style="width: 620px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2013/04/Screen-Shot-2013-04-30-at-12.24.05.png"><img class="size-medium wp-image-187464" src="https://woocommerce.com/wp-content/uploads/2013/04/Screen-Shot-2013-04-30-at-12.24.05-620x525.png" alt="Screen Shot 2013-04-30 at 12.24.05" width="620" height="525" /></a><figcaption id="caption-attachment-187464" class="wp-caption-text">Show users current offers as soon as they land on your site</figcaption></figure>
<section>
<h2 style="color: #f5247d">Target the right visitor with the right message</h2>
<p>Use your existing WordPress pages as popup content and tailor what each visitor sees.<br />
Personalizing messages by audience makes promotions more relevant, reduces friction, and lifts key actions like signups and add to cart.<br />
You get clearer communication without sending shoppers to another page.</p>
<ul>
<li><strong>Logged out visitors:</strong> Welcome first‑timers with a clear value prop, a simple site intro, or a newsletter offer.<br />
Great for growing your list and guiding new shoppers to best sellers.</li>
<li><strong>Logged in users:</strong> Share new arrivals, saved items, or account benefits.<br />
Nudge known visitors toward the next step instead of repeating generic promos.</li>
<li><strong>Logged in customers:</strong> Reward loyalty with exclusive discounts, reorder prompts, or member‑only content.<br />
Encourage repeat purchases and higher lifetime value.</li>
</ul>
<p>Because the popup pulls from WordPress pages, you can reuse layouts, forms, and shortcodes you already maintain.<br />
The result is faster setup, consistent branding, and higher engagement from messages that match each visitor’s intent.</p>
</section>
<h2 style="color: #f5247d">Popular use cases for stores like yours</h2>
<ul>
<li><strong>Highlight special offers:</strong> Announce flash sales, seasonal discounts, or free shipping promos the moment visitors land.</li>
<li><strong>Grow your email list:</strong> Prompt first-time visitors to subscribe to your newsletter with a clear incentive like a coupon or exclusive content.</li>
<li><strong>Promote new arrivals:</strong> Draw attention to fresh products or collections so they don’t get lost in a large catalog.</li>
<li><strong>Share important updates:</strong> Inform customers about shipping delays, policy changes, or store hours right at entry.</li>
<li><strong>Encourage account creation:</strong> Invite guests to sign up for an account to access perks like order tracking, rewards, or faster checkout.</li>
<li><strong>Reward loyal customers:</strong> Show personalized thank-you messages or exclusive offers to returning buyers.</li>
<li><strong>Drive urgency:</strong> Use limited-time countdowns to create FOMO and boost conversions on time-sensitive deals.</li>
<li><strong>Promote events:</strong> Announce webinars, product launches, or in-store events that matter to your audience.</li>
</ul>
<div style="gap: 20px;flex-wrap: wrap;align-items: flex-start">
<div style="flex: 1;min-width: 300px">
<figure id="attachment_187469" aria-describedby="caption-attachment-187469" style="width: 620px" class="wp-caption aligncenter"><img class="size-medium wp-image-187469" src="https://woocommerce.com/wp-content/uploads/2013/04/Screen-Shot-2013-04-30-at-12.49.42-620x384.png" alt="Or prompt visitors to sign up to your newsletter" width="620" height="384" /><figcaption id="caption-attachment-187469" class="wp-caption-text"></p>
<p>Or prompt visitors to sign up to your newsletter</figcaption></figure>
</div>
<div style="flex: 1;min-width: 300px">
<figure id="attachment_187465" aria-describedby="caption-attachment-187465" style="width: 620px" class="wp-caption aligncenter"><img class="size-medium wp-image-187465" src="https://woocommerce.com/wp-content/uploads/2013/04/Screen-Shot-2013-04-30-at-12.43.11-620x211.png" alt="The Splash Popup options" width="620" height="211" /><figcaption id="caption-attachment-187465" class="wp-caption-text"></p>
<p>The Splash Popup options</figcaption></figure>
</div>
</div>
<p>When a visitor closes the popup, it won’t keep nagging them every time they come back. Instead, you can set how long to wait before showing it again. Whether that’s a few days, a couple of weeks, or longer. By default it’s 30 days, which strikes a balance between staying visible and avoiding annoyance. This way your messages feel timely and helpful, not pushy, and visitors stay focused on shopping instead of repeatedly dismissing the same popup.</p>
<p>Made by<br />
<a href="https://woocommerce.com/vendor/kestrel/" target="_blank" rel="noopener"><br />
<img src="https://static.kestrelwp.com/kestrel-logo.png?s=0907853d562ff47bb52e13c82917dd290b80f12e" alt="Kestrel logo" width="200" height="45" /><br />
</a></p>

Splash Popup

<p>Alert people to latest offers, prompt them to sign up to newsletters or just deliver some important content to your visitors via popup.</p>

Twilio SMS Notifications vs Splash Popup