<p><a href="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png"><img class="alignnone size-medium wp-image-7222269" src="https://woocommerce.com/wp-content/uploads/2012/11/Header-Twilio-SMS-Notifications-updated.png?w=620" alt="Send SMS order updates to customers and admins" width="620" height="215" /></a></p>
<h2>Keep Your Customers Happy With Automated SMS Order Notifications</h2>
<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>
<h3>Why offer SMS Order Updates?</h3>
<p>Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!</p>
<figure id="attachment_151538" aria-describedby="caption-attachment-151538" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg"><img class="size-medium aligncenter wp-image-151538" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-iphones.jpg?w=550" alt="WooCommerce Twilio SMS Notifications Example" width="550" height="515" /></a><figcaption id="caption-attachment-151538" class="wp-caption-text">Your WooCommerce store could be sending these SMS messages in 5 minutes or less…</figcaption></figure>
<h3>Powered by Twilio</h3>
<p>This extension is designed to work with <a href="http://www.twilio.com/" target="_blank" rel="noopener noreferrer">Twilio</a>, the premier cloud communications service, with support for over 40 countries. You’ll need to <a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.</p>
<h3>Keep Your Customers in the Loop</h3>
<p>Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.</p>
<figure id="attachment_151539" aria-describedby="caption-attachment-151539" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png"><img class="size-medium aligncenter wp-image-151539" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-sms-optin.png?w=550" alt="WooCommerce Twilio SMS Notification Opt-In" width="550" height="271" /></a><figcaption id="caption-attachment-151539" class="wp-caption-text">Add an SMS opt-in checkbox to your checkout</figcaption></figure>
<p>You can even send messages for your <strong>custom order statuses</strong> created with <a href="https://woocommerce.com/products/woocommerce-order-status-manager/">Order Status Manager</a>! For example, let customers know when an order has been updated to your custom “shipped” status, and you can even customize the text used for your custom statuses.</p>
<h3>Powerful Customization</h3>
<p>You can change which order status changes will send updates to customers and customize SMS messages to include store name, order ID, order amount, order status, and other order data along with your custom text.</p>
<p>You also have the option to automatically shorten URLs within messages using Google’s URL shortener.</p>
<figure id="attachment_152704" aria-describedby="caption-attachment-152704" style="width: 432px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png"><img class="aligncenter size-medium wp-image-158617" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-notification-settings.png?w=432" alt="WooCommerce Twilio Customer Notification Settings" width="432" height="550" /></a><figcaption id="caption-attachment-152704" class="wp-caption-text">Add that personal touch with customized SMS messages</figcaption></figure>
<p>You can easily test what customers will see when they receive a message from you right from your Twilio settings page.</p>
<figure id="attachment_152706" aria-describedby="caption-attachment-152706" style="width: 550px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png"><img class="size-medium aligncenter wp-image-152706" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-test-sms-settings.png?w=550" alt="WooCommerce Twilio SMS Notifications Test Message" width="550" height="228" /></a><figcaption id="caption-attachment-152706" class="wp-caption-text">Send test SMS messages directly from the settings page</figcaption></figure>
<h3>Get Insight into Every Order</h3>
<p>Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.</p>
<figure id="attachment_152707" aria-describedby="caption-attachment-152707" style="width: 292px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png"><img class="size-full aligncenter wp-image-152707" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-send-sms-from-order.png" alt="WooCommerce Twilio SMS Notification Send Message" width="292" height="207" /></a><figcaption id="caption-attachment-152707" class="wp-caption-text">Sending your customers SMS updates can’t get much easier than this</figcaption></figure>
<p>See the status of every SMS sent to a customer by viewing the Order Notes for their order. See the message that was sent and the status. Any errors will appear here to help with troubleshooting.</p>
<figure id="attachment_152708" aria-describedby="caption-attachment-152708" style="width: 290px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png"><img class="size-full aligncenter wp-image-152708" src="https://woocommerce.com/wp-content/uploads/2012/11/woocommerce-twilio-order-notes-sms.png" alt="WooCommerce Twilio SMS Notification Admin Order Note" width="290" height="218" /></a><figcaption id="caption-attachment-152708" class="wp-caption-text">View every SMS message that was sent to a customer</figcaption></figure>
<div class="woo-sc-box normal  info ">To find if Twilio works in your country and to get additional pricing information please visit the <a href="http://www.twilio.com/sms/pricing">Twilio SMS Pricing page</a>.</div>
<h3>How to Get Started</h3>
<ol>
<li>Buy this extension 🙂</li>
<li>Download and install into your WooCommerce store</li>
<li>Login to your Twilio account (<a href="https://www.twilio.com/try-twilio" target="_blank" rel="noopener noreferrer">sign up</a> for Twilio if you don’t already have an account) and grab your Account SID & Auth Code</li>
<li>Add your Twilio info to the extension settings page</li>
<li>That’s it! Sit back and enjoy automatic SMS updates!</li>
</ol>
<p>Read the <a href="https://woocommerce.com/document/twilio-sms-notifications/">full documentation</a> to learn how to customize SMS messages, change order status triggers, setup new order notifications, and more!</p>
<p><em>Need any more reason to buy? When you purchase a SkyVerge-developed extension, you’re getting the highest quality extensions for your WooCommerce store. Gain peace of mind by knowing that when you purchase our products, your store’s performance is as important to us as it is to you.</em></p>

Twilio SMS Notifications

<p>Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.</p>

<ul class="wccom-tick-list-primary">
<li>Allow customers to be notified when they can purchase an item that is currently out of stock</li>
<li>Easily identify ‘most wanted’ products to prioritise re-stocking</li>
<li>Allow customers to easily review and edit their waiting lists</li>
<li>Maintain a record of users that have been emailed an in-stock notification</li>
<li>Easily manage your waitlists from the WordPress admin</li>
<li>Add the waitlist elements for any product anywhere you choose using our shortcode</li>
<li>Plug-and-play functionality – just install, activate and go!</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h2>Keep customers happy with back-in-stock notifications</h2>
<p>Automatically notify customers when a product becomes available for purchase. The Waitlist for WooCommerce extension lets you track demand for out-of-stock items, making sure your customers feel informed, and therefore more likely to buy. Using a simple plugin, you can build up a waiting list of people wanting the unavailable item, then notify these customers automatically when products come back in stock.</p>
<h2>Set up in seconds</h2>
<p>It’s really easy to install and will instantly start turning missed opportunities into future sales. Customers register for an email alert to let them know when a product is back in stock, increasing the likelihood they’ll wait and shop with you instead of going to a competitor. It makes people feel valued by your business, and allows you to replenish stock intelligently based on demand.</p>
<h2>How it works</h2>
<p>It takes seconds for customers to join a waiting list via a button on the product listing of your WooCommerce store.</p>
<figure id="attachment_18734005296225" aria-describedby="caption-attachment-18734005296225" style="width: 796px" class="wp-caption aligncenter"><img class="wp-image-18734005296225 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162030.png?w=796" alt="An example of a single product showing the "Join Waitlist" option" width="796" height="738" /><figcaption id="caption-attachment-18734005296225" class="wp-caption-text">An out-of-stock product showing the option to join it’s waitlist</figcaption></figure>
<p> </p>
<p>As soon as you update your stock numbers on the site, everyone on the list automatically gets an email with a link to the product, making it super-simple for them to buy.</p>
<p>Waitlist for WooCommerce fully supports simple products, product variations and the children of grouped products.</p>
<h2>See who’s waiting for what</h2>
<p>With Waitlist for WooCommerce, shop managers can sort products by number of customers on their waiting list. This allows them to quickly prioritize which products to re-stock.</p>
<figure id="attachment_18734005296236" aria-describedby="caption-attachment-18734005296236" style="width: 896px" class="wp-caption aligncenter"><img class="wp-image-18734005296236 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162513.png?w=896" alt="The product listing screen showing the additional column for displaying waitlist counts" width="896" height="369" /><figcaption id="caption-attachment-18734005296236" class="wp-caption-text">An example of the added Waitlist column</figcaption></figure>
<p> </p>
<p>Shop managers can also view, manage and contact those on the waiting list for each product directly from the Edit Product screen through a custom product tab.</p>
<p><img class="wp-image-18734005296242 size-medium aligncenter" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162551.png?w=896" alt="" width="896" height="313" /></p>
<p>Here, it is easy to add/remove users from the waiting list, see archived lists, export a CSV of users on a waiting list/archive and adjust the waiting list options for this product.</p>
<h2>Allow users to manage their own waiting lists</h2>
<p>Users can view any products they have joined the waiting list for on the “Your Waitlists” tab on their “My Account” page.  This allows users to conveniently manage all their waiting lists in one place</p>
<figure id="attachment_18734005296248" aria-describedby="caption-attachment-18734005296248" style="width: 812px" class="wp-caption aligncenter"><img class="wp-image-18734005296248 size-medium" src="https://woocommerce.com/wp-content/uploads/2012/10/Screenshot_20250514_162633.png?w=812" alt="waitlist tab shown on the WooCommerce my account page" width="812" height="606" /><figcaption id="caption-attachment-18734005296248" class="wp-caption-text">The default “Your Waitlists” tab shown on the “my account” page</figcaption></figure>
<p> </p>
<h2>Get it working your way</h2>
<p>Waitlist for WooCommerce comes with plenty of options for you to get the most from the plugin, including the following:</p>
<ul class="wccom-tick-list-secondary">
<li>options to display opt-in elements when users sign up to a waitlist</li>
<li>options to also display waitlist buttons on archive pages (e.g. the shop page/product category pages)</li>
<li>options to add google analytic tracking codes to Waitlist for WooCommerce emails</li>
<li>options to email a site administrator when a customer joins a waitlist</li>
<li>options to set a minimum stock before Waitlist for WooCommerce in-stock notifications are sent out</li>
<li>and more…</li>
</ul>
<h2>Extend and customize</h2>
<p>The default setup is ‘plug and play’, but Waitlist for WooCommerce adds a large number of WordPress action and filter hooks allowing you to customize it to suit your exact needs (See <a href="https://woocommerce.com/document/woocommerce-waitlist/#section-12">documentation</a> for more information). Customizations include:</p>
<ul class="wccom-tick-list-secondary">
<li>Choosing the wording for notification emails</li>
<li>Tweaking the design of ‘join waiting list’ buttons</li>
<li>Hooking in extra functionality when users are added to/removed from a waiting list</li>
<li>Altering the design of the “Your Waitlists” page added to the “My Account” section</li>
</ul>
<div class="woo-sc-box info" style="clear: left">
<p><em>Waitlist for WooCommerce</em> is now compatible with the following extensions:</p>
<ul>
<li>WooCommerce Subscriptions</li>
<li>WPML (The WordPress Multilingual Plugin)</li>
<li>The Events Calendar (from ModernTribe)</li>
<li>Product Bundles for WooCommerce (please see the FAQs on the documentation page for more information)</li>
</ul>
</div>

Waitlist

<p>With Waitlist for WooCommerce customers can register for email notifications when out-of-stock products become available.</p>

Twilio SMS Notifications vs Waitlist