<section class="plugin-description">A complete solution for managing warranties, claims, order protection, and refunds — all within WooCommerce.<br />
Designed to simplify post-purchase workflows and build customer trust, this plugin allows you to automate warranty handling, streamline claim management, and offer extended protection or support packages directly from your store.</p>
<h2>Key Features</h2>
<p><strong>Advanced Warranty Management:</strong> Create and manage custom warranty rules for specific products, categories, or your entire store.<br />
Define multiple warranty durations and pricing tiers, and allow customers to select the option that fits their needs during purchase.<br />
Warranties are automatically linked to orders, making it easier for both admins and users to track and manage coverage.</p>
<p><strong>Seamless Warranty Claims Handling:</strong> Simplify the claim process for your customers.<br />
Users can submit warranty claims directly from their “My Account” dashboard, while admins can review, update, and resolve claims from a unified control panel.<br />
Email alerts and claim tracking ensure a fast, transparent experience for both sides.</p>
<p><strong>Integrated Chat Support:</strong> Offer instant communication between customers and admins through an integrated chat feature linked to each order and claim.<br />
This makes it easier to resolve issues, clarify claim details, and improve customer satisfaction without external tools.</p>
<p><strong>Order Protection Options:</strong> Provide users with the ability to add optional order protection at checkout.<br />
Fees can be applied dynamically based on cart total, number of items, product type, or user role.<br />
This feature not only enhances buyer confidence but also generates additional revenue for your store.</p>
<p><strong>Unified Management Dashboard:</strong> Manage all post-purchase interactions — including warranty claims, order protection, and refund requests — from one centralized dashboard.<br />
Keep everything organized, accessible, and easy to monitor without switching between multiple panels.</p>
<p><strong>Refund Management System:</strong> Define flexible refund periods for selected products or categories and display refund eligibility badges on product pages.<br />
Customers can easily request refunds within the allowed timeframe, and admins can handle approvals and communication directly from the dashboard.</p>
<p><strong>Extended Support for Digital Products:</strong> Sell extended support or service plans for downloadable or virtual items.<br />
Add multiple duration and pricing options to upsell premium after-sales support directly during checkout.</p>
<h2>Benefits</h2>
<ul>
<li>Improves post-purchase customer satisfaction through transparent warranty and claim processes.</li>
<li>Reduces manual workload for admins with automated notifications and centralized management.</li>
<li>Increases revenue potential via optional protection fees and extended support add-ons.</li>
<li>Builds customer trust with clear warranty terms, refund policies, and direct communication.</li>
<li>Fully compatible with WooCommerce High Performance Order Storage (HPOS) for faster, optimized order handling.</li>
</ul>
<h2>Why Choose This Plugin?</h2>
<p>This plugin focuses primarily on <strong>warranty management and claims handling</strong>, giving WooCommerce stores the tools they need to manage product warranties, streamline support, and provide better after-sales service.<br />
Whether you’re selling electronics, digital products, or physical goods, it ensures every order is protected and every customer feels confident buying from your store.</p>
</section>

Warranty Management and Claims

<p>Flexible plugin for handling warranties, claims, order protection fees, and timed refund rules in WooCommerce.</p>

<h2>Seamless Tracking Integration</h2>
<p>Order Shipment Tracking integrates directly with your WooCommerce store to provide real-time shipment tracking information where it matters most. The plugin automatically creates custom tracking URLs for major carriers. Whether you’re shipping domestically or internationally, your customers always know where their packages are.</p>
<hr class="wccom-product-heading__hr" />
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-4" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2025/01/ShipmentTrackingPromo.mp4">https://woocommerce.com/wp-content/uploads/2025/01/ShipmentTrackingPromo.mp4</a></video></div></p>
<hr class="wccom-product-heading__hr" />
<h2>Key Features</h2>
<ul class="wccom-tick-list-primary" dir="auto">
<li>Automated Tracking Updates: Keep your customers informed automatically</li>
<li>Email Notifications: Customizable tracking update emails</li>
<li>My Account Integration: Self-service tracking in customer dashboards</li>
<li>HPOS Compatible: Ready for the future of WooCommerce</li>
<li>REST API Support: Integrate with your existing systems</li>
</ul>
<hr class="wccom-product-single__section-hr" />
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Built for Modern eCommerce Operations</h2>
<p>Running a successful online store means keeping customers informed while minimizing manual work. Order Shipment Tracking handles both with elegant automation. Add tracking numbers manually or through the API, and let the plugin handle everything else – from status updates to customer notifications.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_1.png" alt="" /></div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_2.png?w=800" alt="" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Enhanced Customer Experience</h2>
<p>Give your customers what they want most – real-time order tracking. With 91% of consumers actively tracking their packages, providing a seamless tracking experience is crucial for customer satisfaction and reducing support inquiries.</p>
</div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Built for Modern eCommerce Operations</h2>
<p>Running a successful online store means keeping customers informed while minimizing manual work. Order Shipment Tracking handles both with elegant automation. Add tracking numbers manually or through the API, and let the plugin handle everything else – from status updates to customer notifications.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_3.png?w=800" alt="" /></div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_4.png?w=800" alt="" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Developer Friendly</h2>
<p>We built Order Shipment Tracking with developers in mind. The plugin provides extensive customization options through a well-documented REST API and WordPress hooks system. Whether you’re building custom integrations or modifying the tracking display, you’ll find everything you need.</p>
</div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>International Commerce</h2>
<p>Support for global carriers and multiple languages makes international shipping management straightforward. Keep customers informed no matter where they are.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_5.png" alt="" /></div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_6.png?w=800" alt="" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Import / Export Carriers</h2>
<p>You can easily import your carriers list from any other platform and export the builtin ones from Order Shipment Tracking You can also create as many carriers as you want and export them too.</p>
</div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Transform Your Shipping Experience</h2>
<p>Give your customers the tracking experience they expect while reducing your support workload. With Order Shipment Tracking, you’ll build trust through transparency and save time through automation.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_7.png" alt="" /></div>
</div>
<div class="wccom-card" style="padding: 24px;margin-bottom: 24px">
<div><strong>90% of consumers</strong> actively track their packages, with <strong>20%</strong> checking multiple times per day. <strong>Meet your customers’ expectations with professional order tracking.</strong></div>
</div>
<h2>FAQ</h2>
<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="1. Is the plugin compatible with High Performance Order Storage (HPOS)?">
									<h3 class="wccom-accordion__header-title">1. Is the plugin compatible with High Performance Order Storage (HPOS)?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin is designed to work seamlessly with both HPOS and traditional order storage.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="2. Which shipping carriers are supported?">
									<h3 class="wccom-accordion__header-title">2. Which shipping carriers are supported?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>The plugin comes with a comprehensive list of pre-configured carriers including major international carriers (UPS, FedEx, DHL, etc.) and popular regional carriers. You can also add custom carriers with their tracking URL patterns.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="3. Can I bulk update tracking information for multiple orders?">
									<h3 class="wccom-accordion__header-title">3. Can I bulk update tracking information for multiple orders?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes a bulk update feature that allows you to add tracking information to multiple orders simultaneously, saving time on order management.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="4. Does the plugin support multiple languages?">
									<h3 class="wccom-accordion__header-title">4. Does the plugin support multiple languages?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin is translation-ready and includes default translations for common phrases. You can easily add your own translations using standard WordPress translation tools.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="5. Can customers track their orders directly from their account dashboard?">
									<h3 class="wccom-accordion__header-title">5. Can customers track their orders directly from their account dashboard?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
								</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="6. Is there an API available for automation?">
									<h3 class="wccom-accordion__header-title">6. Is there an API available for automation?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes a REST API that allows you to programmatically add, update, and retrieve tracking information. This is perfect for automation and integration with external systems.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="7. Will customers receive email notifications about their tracking?">
									<h3 class="wccom-accordion__header-title">7. Will customers receive email notifications about their tracking?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
								</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="8. Can I customize the tracking information display?">
									<h3 class="wccom-accordion__header-title">8. Can I customize the tracking information display?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin provides hooks and filters that allow developers to customize how tracking information is displayed, both in the admin area and on the customer-facing pages.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="9. Does it work with custom order statuses?">
									<h3 class="wccom-accordion__header-title">9. Does it work with custom order statuses?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin works with both default WooCommerce order statuses and any custom order statuses you may have added to your store.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="10. Can I import/export tracking data?">
									<h3 class="wccom-accordion__header-title">10. Can I import/export tracking data?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes import/export functionality for tracking data, making it easy to migrate data or bulk update tracking information using CSV files.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="11. Is it compatible with WooCommerce Subscriptions?">
									<h3 class="wccom-accordion__header-title">11. Is it compatible with WooCommerce Subscriptions?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin works seamlessly with WooCommerce Subscriptions, allowing you to track recurring orders just as easily as regular orders.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="12. What happens if a carrier tracking URL format changes?">
									<h3 class="wccom-accordion__header-title">12. What happens if a carrier tracking URL format changes?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>We regularly monitor and update carrier tracking URL patterns. Additionally, you can easily update the tracking URL pattern for any carrier through the admin interface if needed.</p></li></ul>		</div>
	</details>
</div>

Order Shipment Tracking

<p>Transform your post-purchase experience with comprehensive order tracking that your customers crave. Recent studies show that 91% of consumers actively track their packages, with many checking multiple times daily. Order Shipment Tracking for WooCommerce turns this consumer behavior into an opportunity to build trust and reduce support overhead.</p>

Warranty Management and Claims vs Order Shipment Tracking