<section class="plugin-description">A complete solution for managing warranties, claims, order protection, and refunds — all within WooCommerce. 
Designed to simplify post-purchase workflows and build customer trust, this plugin allows you to automate warranty handling, streamline claim management, and offer extended protection or support packages directly from your store.
<h2>Key Features</h2>
Advanced Warranty Management: Create and manage custom warranty rules for specific products, categories, or your entire store. 
Define multiple warranty durations and pricing tiers, and allow customers to select the option that fits their needs during purchase. 
Warranties are automatically linked to orders, making it easier for both admins and users to track and manage coverage.
Seamless Warranty Claims Handling: Simplify the claim process for your customers. 
Users can submit warranty claims directly from their “My Account” dashboard, while admins can review, update, and resolve claims from a unified control panel. 
Email alerts and claim tracking ensure a fast, transparent experience for both sides.
Integrated Chat Support: Offer instant communication between customers and admins through an integrated chat feature linked to each order and claim. 
This makes it easier to resolve issues, clarify claim details, and improve customer satisfaction without external tools.
Order Protection Options: Provide users with the ability to add optional order protection at checkout. 
Fees can be applied dynamically based on cart total, number of items, product type, or user role. 
This feature not only enhances buyer confidence but also generates additional revenue for your store.
Unified Management Dashboard: Manage all post-purchase interactions — including warranty claims, order protection, and refund requests — from one centralized dashboard. 
Keep everything organized, accessible, and easy to monitor without switching between multiple panels.
Refund Management System: Define flexible refund periods for selected products or categories and display refund eligibility badges on product pages. 
Customers can easily request refunds within the allowed timeframe, and admins can handle approvals and communication directly from the dashboard.
Extended Support for Digital Products: Sell extended support or service plans for downloadable or virtual items. 
Add multiple duration and pricing options to upsell premium after-sales support directly during checkout.
<h2>Benefits</h2>
<ul>
<li>Improves post-purchase customer satisfaction through transparent warranty and claim processes.</li>
<li>Reduces manual workload for admins with automated notifications and centralized management.</li>
<li>Increases revenue potential via optional protection fees and extended support add-ons.</li>
<li>Builds customer trust with clear warranty terms, refund policies, and direct communication.</li>
<li>Fully compatible with WooCommerce High Performance Order Storage (HPOS) for faster, optimized order handling.</li>
</ul>
<h2>Why Choose This Plugin?</h2>
This plugin focuses primarily on warranty management and claims handling, giving WooCommerce stores the tools they need to manage product warranties, streamline support, and provide better after-sales service. 
Whether you’re selling electronics, digital products, or physical goods, it ensures every order is protected and every customer feels confident buying from your store.
</section>

Warranty Management and Claims

Flexible plugin for handling warranties, claims, order protection fees, and timed refund rules in WooCommerce.

Build customer trust and streamline your support process with the Order Warranty for WooCommerce extension. Instead of handling warranty requests through messy email chains, this extension creates a centralized, automated system for warranty management — right inside your store.
Offer included warranties, sell extended coverage, or even let customers add warranties after purchase. With flexible options for both shop owners and customers, you can deliver peace of mind while creating new revenue opportunities.
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li>Warranty Management Window in Admin Settings – Easily oversee all customer warranty requests in one centralized dashboard.</li>
<li>Email Notifications – Get instant updates when customers request a warranty, ensuring no case slips through the cracks.</li>
<li>Lifetime Warranty – Offer customers peace of mind with products that include a warranty that never expires</li>
<li>Included Warranty – Add warranties that come at no extra cost to the buyer.</li>
<li>Add-On Warranty – Give customers flexible paid warranty options with different timeframes or coverage levels.</li>
<li>Retroactive Warranty – Allow warranties to be added after a purchase has been completed.</li>
</ul>
<hr />
<h2>Why you should offer warranties:</h2>
<ul>
<li>Increase Customer Confidence – Shoppers are more likely to buy when they know their purchase is protected.</li>
<li>Boost Revenue with Add-Ons – Sell extended warranty plans for ongoing coverage and peace of mind.</li>
<li>Streamline Your Workflow – Manage every request from one organized dashboard.</li>
<li>Deliver a Better Experience – Customers can request support with a single click, no back-and-forth emails needed.</li>
</ul>
<a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png"><img class="alignnone wp-image-18734005673871" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png" alt="" width="391" height="356" border="0" /></a>
<hr />
<h2>Features</h2>
<ul>
<li>Warranty Management Dashboard
<ul>
<li>Oversee all requests in one window inside your store’s WP Admin dashboard.</li>
<li>Track, review, and resolve warranty claims without leaving your store. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png"><img class="alignnone wp-image-18734005673856" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png" alt="" width="369" height="156" border="0" /></a></li>
</ul>
</li>
<li>Automatic Email Notifications
<ul>
<li>Receive instant alerts when a customer submits a warranty request.</li>
<li>Keep cases moving quickly with no missed messages. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png"><img class="alignnone wp-image-18734005673862" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png" alt="" width="479" height="357" border="0" /></a></li>
</ul>
</li>
<li>Flexible Warranty Types
<ul>
<li>Included Warranty – Add free coverage with purchases.</li>
<li>Add-On Warranty – Sell extended protection as a paid upsell.</li>
<li>Lifetime Warranty – Offer never-ending coverage for high-value products.</li>
<li>Retroactive Warranty – Allow customers to add a warranty after checkout. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png"><img class="alignnone wp-image-18734005673870" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png" alt="" width="300" height="154" /></a></li>
</ul>
</li>
<li>Seamless Customer Experience
<ul>
<li>Warranty options appear directly on the order page.</li>
<li>Customers submit requests by leaving a quick message — one click, no hassle.</li>
<li>All requests are instantly logged in your dashboard for easy follow-up. <a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png"><img class="alignnone wp-image-18734005673865" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png" alt="" width="300" height="288" /></a></li>
</ul>
</li>
</ul>
<hr />
<h2>Example use cases</h2>
<ul>
<li>Electronics: Sell add-on warranties for laptops, phones, or accessories.</li>
<li>Furniture: Offer included warranties to reassure buyers about quality.</li>
<li>Appliances: Provide lifetime coverage for premium products.</li>
<li>Retail Stores: Let customers retroactively purchase a warranty after checkout.</li>
</ul>
<hr />
<h2>A professional warranty system for your store</h2>
The Order Warranty for WooCommerce extension helps you move beyond scattered emails and manual tracking. By giving you a structured, automated system, it saves time for store owners and builds confidence for customers.
Whether you want to strengthen trust with included warranties or generate extra revenue with paid add-ons, this extension equips you with all the tools to create a customer-friendly, efficient warranty process.
<hr />
<h2>Ready to build trust and increase sales?</h2>
Take the stress out of warranty management. Install Order Warranty for WooCommerce today and give your customers the confidence they need to keep shopping with you.

Order Warranty

Offer warranties and let customers request and manage them from their account.

Warranty Management and Claims vs Order Warranty